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Service Engineer

Service Engineer at SBS HR · Coimbatore · 2 - 6 years · ₹1.5L - ₹6L / yr · Posted 12 Aug 2026

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Service Engineer

at SBS HR

Agency job
via SBS HR
2 - 6 yrs
₹1.5L - ₹6L / yr
Coimbatore
Skills
Material Handling Equipment

Position: Service Engineer – Aftersales

Location: Coimbatore

Experience: 2–6 Years

Qualification: ITI / Diploma / B.E. (Mechanical)

Roles & Responsibilities

  • Provide after-sales service and technical support for material handling equipment.
  • Attend customer complaints and resolve warranty-related issues.
  • Perform equipment installation, preventive maintenance, and servicing.
  • Conduct Pre-Delivery Inspection (PDI) before equipment dispatch.
  • Train customers/operators on equipment operation and safety.
  • Manage spare parts inventory, dispatch, and Annual Maintenance Contracts (AMC).
  • Handle warranty extensions and mandatory machine services.
  • Maintain service reports, MIS, and warehouse inventory.
  • Support the growth of OEM after-sales service and spare parts business.
  • Travel to customer sites for service and technical support.

Requirements

  • ITI / Diploma / B.E. in Mechanical Engineering.
  • 2–6 years of experience in after-sales service or field service.
  • Good technical and troubleshooting skills.
  • Good communication and customer handling skills.


Read more
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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Knowledge, Skills & Abilities

•   Willing to accept and adapt to change, showing flexibility and recovering relatively quickly from setbacks.

•   Actively participates in team meetings and seeks out collaboration opportunities without always waiting to be prompted.

•   Seeks feedback from colleagues and peers and integrates that feedback into their approach and work quality.

•   Displays a willingness to develop conflict-resolution skills and facilitate productive discussions with customers and colleagues.

•   Keeps a calm, professional demeanor across a variety of clients and personalities, even when others in the support process may not.

•   Self-motivated, detail-oriented, and organized, with the ability to begin prioritizing work independently.

•   A logical, process-oriented thinker who is positive, proactive, and innovative — a creative problem solver with exceptional customer service skills.

•   Committed to continuous learning, with intellectual curiosity to expand product and technical knowledge and the ability to learn new concepts quickly.

•   Comfortable engaging with AI-assisted tools to accelerate research, issue diagnosis, and knowledge base contributions.


Technical Skillset (Product-Specific)

Experience Required: 1–3 years.

Must Have

•   API — Experience with Postman or similar tools to test APIs, validate responses, and troubleshoot API failures; understanding of REST APIs, HTTP methods, status codes, and request/response flows for troubleshooting integrations.

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•   Analytical & Communication Skills — Strong problem-solving ability with the capacity to translate technical findings into clear, actionable guidance for non-technical stakeholders.

•   Application & Log Analysis — Application logs, error analysis, troubleshooting, and root cause identification.

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Nice to Have

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•   Data Loads & Exports — Ability to handle imports/exports, MS Project imports, and bulk field uploads.

•   Planview Product Familiarity — Any exposure to Planview's portfolio or release management product suite.

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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