Position: Service Engineer – Aftersales
Location: Coimbatore
Experience: 2–6 Years
Qualification: ITI / Diploma / B.E. (Mechanical)
Roles & Responsibilities
- Provide after-sales service and technical support for material handling equipment.
- Attend customer complaints and resolve warranty-related issues.
- Perform equipment installation, preventive maintenance, and servicing.
- Conduct Pre-Delivery Inspection (PDI) before equipment dispatch.
- Train customers/operators on equipment operation and safety.
- Manage spare parts inventory, dispatch, and Annual Maintenance Contracts (AMC).
- Handle warranty extensions and mandatory machine services.
- Maintain service reports, MIS, and warehouse inventory.
- Support the growth of OEM after-sales service and spare parts business.
- Travel to customer sites for service and technical support.
Requirements
- ITI / Diploma / B.E. in Mechanical Engineering.
- 2–6 years of experience in after-sales service or field service.
- Good technical and troubleshooting skills.
- Good communication and customer handling skills.
Shubham Vishwakarma
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Eazybe is transforming workplace communication by creating innovative tools on top of popular messaging platforms like WhatsApp, phone calls, and more. As we expand our reach into international markets, we're looking for dynamic sales professionals to join our team!
Key Responsibilities :
Backend Development: Write clean, maintainable, and efficient code for server-side applications.
API Design & Integration: Build and maintain RESTful or GraphQL APIs to support various front-end and mobile applications.
Database Management: Design, implement, and maintain robust databases, ensuring data integrity and security.
Performance Optimization: Optimize applications for maximum speed and scalability.
Collaboration: Work closely with front-end developers, product managers, and other team members to ensure seamless integration of functionalities.
Debugging & Troubleshooting: Identify and fix bugs, bottlenecks, and system issues.
Security: Implement best practices for securing backend systems and data.
Documentation: Prepare technical documentation and reports for system and code processes.
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- Strong aptitude and problem-solving skills, with the ability to think critically and approach challenges creatively.
- A sharp analytical mindset with a proven ability to learn and adapt quickly.
- Proficiency in server-side programming languages such as Python, Node.js, Ruby, Java, PHP, or others.
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- Familiarity with API standards and development (REST, GraphQL).
- Knowledge of cloud platforms like AWS, Azure, Google Cloud, or others.
- Experience with version control tools like Git.
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Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.
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Bangalore- 18k (Voice and Email Chat role)
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon