Senior SRE

About the company:

We empower US healthcare payers with a truly next-generation, cloud-native, holistic, and customizable platform designed to prevent and adapt to the ever-evolving inaccuracies in healthcare claims and payments. By reducing complexity and administrative costs, we offer a unified, healthcare-dedicated platform backed by top VCs like BeeNext, 3One4 Capital, and Saison Capital.

Position Overview:

We are looking for an experienced DevOps Engineer to join our team in Bengaluru. In this role, you will be responsible for building, optimizing, and maintaining scalable, secure, and highly available multi-cloud infrastructure that supports our engineering teams. The ideal candidate brings strong hands-on experience with Kubernetes, Infrastructure as Code (Terraform), and robust monitoring/observability stacks to enable seamless, reliable, and automated deployments.

Key Responsibilities:

• Container Orchestration: Deploy, scale, and manage containerized workloads on Kubernetes (EKS, AKS, and GKE).
• Infrastructure as Code (IaC): Build and maintain modular, reusable, and version-controlled infrastructure using Terraform across AWS, Azure, and GCP.
• Monitoring & Observability: Set up, manage, and optimize monitoring, logging, and alerting stacks (e.g., Prometheus, Grafana, ELK/EFK, Loki, Datadog).
• CI/CD Pipeline Management: Own, improve, and automate CI/CD pipelines to enable fast, reliable, and frictionless software releases.
• System Reliability & SRE Practices: Implement best practices for system reliability, including defining SLIs/SLOs, managing incident response, and participating in on-call support.
• Troubleshooting & Support: Diagnose and resolve complex production issues across infrastructure, networking, and application layers.
• Security & Compliance: Implement infrastructure security best practices, including IAM policies, secrets management, and network security.
• Automation: Eliminate repetitive operational tasks by writing clean, efficient scripts in Python, Bash, or Go.
• Operations & Planning: Participate in capacity planning, cost optimization, disaster recovery, and infrastructure scaling initiatives while maintaining clear documentation and runbooks.

Requirements :

• Solid working experience with cloud providers, specifically AWS, Azure, or GCP.
• Strong understanding of containerization (Docker) and container orchestration concepts.
• Familiarity with Linux system administration and networking fundamentals.
• Experience with version control systems (Git) and GitOps workflows (ArgoCD/Flux is a plus).
• Strong problem-solving skills and the ability to thrive in a fast-paced, collaborative environment.

Qualifications :

Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related technical field (or equivalent practical experience)

Key Skills:

• The ideal candidate must possess deep expertise in container orchestration, specifically hands-on experience managing Kubernetes ecosystems—including Helm charts, cluster networking, and RBAC policies—alongside a foundational mastery of Docker containerization.
• Proficiency in managing cloud architecture as software is essential, with a heavy emphasis on Terraform execution, including advanced module creation, state management, and multi-environment workspaces.
• A strong capability to implement full-stack visibility is required, utilizing tools like Prometheus, the Grafana LGMT stack, ELK/EFK, or Loki to build highly optimized monitoring, alerting, and logging systems.
• Candidates should have a proven track record of constructing and scaling automated deployment pipelines using industry-standard platforms such as Jenkins, GitLab CI, GitHub Actions, or Azure DevOps to minimize release friction. .
• Strong core programming fundamentals are required to automate repetitive infrastructure tasks, with practical proficiency in Python, Bash, or Go.
• Familiarity with cutting-edge cloud-native technologies is highly desirable, including enterprise service meshes (Istio, Linkerd), comprehensive cloud security frameworks (HashiCorp Vault, OPA, Trivy), and a data-driven approach to cloud cost management and FinOps practices.

Work Location: Jayanagar - Bangalore.

Work Mode: Work from Office, hybrid- 3 days WFO

Note: We are looking for immediate joiners & Bangalore Candidates only

Benefits:

• Best-in-class compensation
• Health insurance for Family
• Personal Accident Insurance
• Friendly and Flexible Leave Policy
• Certification and Course Reimbursement
• Medical Coding CEUs and Membership Renewals
• Health checkup
• And many more!

Job Specification:

Work Experience: 7 to 10 Years

Work Location:  Bangalore

Mode of Employment: Permanent

Education Qualification required: Any Degree

Job Description:

We are looking for an experienced DevOps Engineer with strong expertise in Linux, CI/CD, containerization, cloud platforms, Infrastructure as Code (IaC), and observability. The ideal candidate should have hands-on experience with Kubernetes, OpenShift, Terraform, scripting, DevSecOps, and modern monitoring practices.

Responsibilities:

• Manage and maintain Linux-based systems, cloud infrastructure, and production environments.
• Develop, maintain, and optimize CI/CD pipelines using Git and related automation tools.
• Deploy and manage containerized applications using Docker, Kubernetes (K8s), and OpenShift.
• Provision and manage cloud infrastructure on AWS and/or Microsoft Azure.
• Automate infrastructure provisioning and configuration using Terraform.
• Develop automation scripts using Python and Shell scripting.
• Implement observability and monitoring solutions using Prometheus, Grafana, AppDynamics, and Splunk.
• Troubleshoot production incidents, perform root cause analysis (RCA), and improve system reliability and availability.
• Implement DevSecOps practices, security controls, and vulnerability management across CI/CD pipelines.
• Manage cloud networking, connectivity, and infrastructure-related configurations.
• Support AIOps initiatives to improve incident detection, analysis, and operational efficiency.
• Manage SSL/TLS certificates, secrets, and secure credential rotation.

Required Skills:

• Strong hands-on experience with Linux.
• Good knowledge of Git and CI/CD pipelines.
• Experience with Docker, Kubernetes (K8s), and/or OpenShift.
• Working experience with AWS and/or Microsoft Azure.
• Hands-on experience with Terraform and Infrastructure as Code (IaC).
• Scripting knowledge in Python and/or Shell.
• Experience with Prometheus, Grafana, AppDynamics, and/or Splunk.
• Knowledge of DevSecOps, networking, and cloud security fundamentals.
• Understanding of AIOps concepts and automated operations.
• Experience with certificate lifecycle management and secrets management.

We are looking for an experienced DevOps Engineer with strong expertise in Linux, CI/CD, containerization, cloud platforms, Infrastructure as Code (IaC), and observability. The ideal candidate should have hands-on experience with Kubernetes, OpenShift, Terraform, scripting, DevSecOps, and modern monitoring practices.

Responsibilities:

• Manage and maintain Linux-based systems, cloud infrastructure, and production environments.
• Develop, maintain, and optimize CI/CD pipelines using Git and related automation tools.
• Deploy and manage containerized applications using Docker, Kubernetes (K8s), and OpenShift.
• Provision and manage cloud infrastructure on AWS and/or Microsoft Azure.
• Automate infrastructure provisioning and configuration using Terraform.
• Develop automation scripts using Python and Shell scripting.
• Implement observability and monitoring solutions using Prometheus, Grafana, AppDynamics, and Splunk.
• Troubleshoot production incidents, perform root cause analysis (RCA), and improve system reliability and availability.
• Implement DevSecOps practices, security controls, and vulnerability management across CI/CD pipelines.
• Manage cloud networking, connectivity, and infrastructure-related configurations.
• Support AIOps initiatives to improve incident detection, analysis, and operational efficiency.
• Manage SSL/TLS certificates, secrets, and secure credential rotation.

Required Skills:

• Strong hands-on experience with Linux.
• Good knowledge of Git and CI/CD pipelines.
• Experience with Docker, Kubernetes (K8s), and/or OpenShift.
• Working experience with AWS and/or Microsoft Azure.
• Hands-on experience with Terraform and Infrastructure as Code (IaC).
• Scripting knowledge in Python and/or Shell.
• Experience with Prometheus, Grafana, AppDynamics, and/or Splunk.
• Knowledge of DevSecOps, networking, and cloud security fundamentals.
• Understanding of AIOps concepts and automated operations.
• Experience with certificate lifecycle management and secrets management.

Required Skills:

• Strong experience in Site Reliability Engineering (SRE) and DevOps practices.
• Hands-on experience with CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI/CD.
• Strong knowledge of AWS, Azure, or GCP cloud platforms.
• Experience with Docker, Kubernetes, and container orchestration.
• Hands-on experience with Terraform, Ansible, or other Infrastructure as Code (IaC) tools.
• Experience with monitoring and observability tools such as Prometheus, Grafana, Splunk, ELK, or Datadog.
• Good scripting skills in Python, Bash, or Shell scripting.
• Understanding of SLI, SLO, SLA, error budgets, and service reliability.
• Experience in incident management, troubleshooting, root-cause analysis (RCA), and production support.
• Knowledge of system performance monitoring, capacity planning, high availability, and disaster recovery.
• Experience with Linux/Unix administration and networking fundamentals.
• Familiarity with Agile methodologies, Git, and automated deployment practices.

Responsibilities:

• Add a new feature to existing infrastructure platforms.
• Collaborate across teams and lead technical discussions with clients and internal teams.
• Mentor junior team members through mob-pairing/1:1 pairing sessions.
• Adapt to different roles and technologies as project needs evolve.
• Proactive mindset with excellent client communication, collaboration, and writing skills.
• Use methodologies like Agile and Lean to manage projects and deliverables.
• Document technical solutions and knowledge for team reference.
• Stay current with industry trends and emerging technologies.

Requirements:

• Experience with managing large-scale infrastructure systems.
• Experience as a reliability engineer is good.
• Proficiency in at least one programming language.
• Good understanding of software delivery principles.
• Ability to adapt to different roles and technologies when needed

Required Technical Skills:

• You have spent some time building software systems or self-service systems for internal teams.
• You have a good understanding of Linux, software-defined, and cloud networking.
• You have work experience in configuration management and using tools like Ansible and Chef.
• You must have a good understanding of continuous integration and continuous delivery concepts, not just tools.
• Experience with tools like Jenkins, GitHub Actions, GitLab CI, etc. is required.
• It would be a plus if you have worked with GitOps tools like Argo CD or Flux CD.
• You are familiar with the cloud-native ecosystem and tools like Prometheus, OpenTelemetry, and Envoy.
• In-depth understanding of containers and container orchestrators like Nomad, Kubernetes, etc.
• You should deeply understand managing and organizing infrastructure as code and have worked with tools such as Terraform, Pulumi, CloudFormation, and AWS CDK.
• You are familiar with at least one primary cloud provider, such as Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure.
• You understand observability well and can collaborate with dev teams to improve their observability systems.
• You have a good understanding of the principles of distributed systems.
• You understand how SQL and NoSQL databases work and what is needed to manage them.
• You have familiarity with basic cloud security.

Roles & Responsibilities

1. Own end-to-end customer deployments across cloud, BYOC, air-gapped, and data-center environments
2. Deploy and operate production environments using Kubernetes, Helm, and Terraform
3. Troubleshoot complex Kubernetes, networking, infrastructure, application, and deployment issues
4. Build and maintain observability, monitoring, alerting, and reliability
5. Handle customer escalations and drive issues to resolution with a "fix first, optimize later" mindset
6. Automate deployment and operational workflows
7. Work closely with Engineering, Product, and Customer teams to resolve production challenges
8. Participate in on-call and shift rotations, including critical customer escalations outside standard working hours

Ideal Candidate

1.Strong Hands-On DevOps Engineer Profile with deep Kubernetes and multi-cloud experience

2.Mandatory (Experience 1): Must have 6+ years of hands-on DevOps experience, deploying, operating, troubleshooting, and scaling enterprise SaaS environments.

3.Mandatory (Experience 2): Must be able to own end-to-end customer deployments across cloud and enterprise environments (the role covers cloud, BYOC, air-gapped, and data-center deployments).

4.Mandatory (Tech skill 1): Must have strong hands-on Kubernetes experience — troubleshooting, networking, workloads, storage, RBAC, and security

5.Mandatory (Tech skill 2): Must have hands-on Helm experience — deployment, templating, and troubleshooting.

6.Mandatory (Tech skill 3): Must have hands-on Terraform experience — infrastructure provisioning and automation

7.Mandatory (Tech skill 4): Must have strong Linux and cloud infrastructure troubleshooting skills

8.Mandatory (Tech skill 5): Must have hands-on experience with observability — metrics, logs, traces, and alerting

9.Mandatory (Tech skill 6): Must have hands-on experience with one or more of AWS / GCP / Azure / OCI

10.Mandatory (Tech skill 7): Must have a strong incident-management and production-troubleshooting mindset, with a "fix first, optimize later" approach to customer escalations.

11.Mandatory (Company): B2B SaaS product companies

12.Preferred (Enterprise deployments): Prior experience with BYOC, air-gapped, or restricted-network environments.

13.Preferred (Observability tools): Prometheus / Grafana / OpenTelemetry / ELK / OpenSearch / Datadog

14.Preferred (Other): GitOps / CI-CD; Python or Golang for automation; multi-tenant SaaS infrastructure scaling; exposure to AI/ML pipeline deployments or iPaaS / reverse ETL connectors; SRE concepts (SLIs/SLOs, DR, high availability).

Job Summary

We are looking for a skilled DevOps Engineer with hands-on experience in Terraform, Google Cloud Platform (GCP), infrastructure setup, and product installation. The candidate will be responsible for provisioning cloud infrastructure, configuring environments, installing software products, and ensuring smooth deployment and operation of applications.

Key Responsibilities

• Set up, configure, and manage cloud infrastructure on GCP.
• Use Terraform for Infrastructure as Code (IaC) and automated infrastructure provisioning.
• Perform software product installation, configuration, and upgrades.
• Manage infrastructure environments and resolve installation and configuration issues.
• Monitor infrastructure performance, availability, and reliability.
• Collaborate with development and operations teams to support deployments.
• Follow security, backup, and infrastructure management best practices.
• Troubleshoot technical issues related to infrastructure and product installations.

Required Skills

• Hands-on experience with Terraform.
• Working knowledge of Google Cloud Platform (GCP).
• Experience in infrastructure setup and provisioning.
• Experience in software product/application installation and configuration.
• Knowledge of Linux/Unix operating systems.
• Understanding of networking, cloud security, and troubleshooting.
• Good problem-solving and communication skills.

Job Summary:

We are looking for an experienced SRE DevOps Engineer with strong hands-on experience in cloud infrastructure, container orchestration, infrastructure automation, and CI/CD pipelines. The candidate should have expertise in Terraform, Kubernetes, Docker, scripting, and cloud platforms to build, deploy, and maintain scalable and reliable infrastructure.

Key Responsibilities:

Design, implement, and maintain CI/CD pipelines for application deployment.

Manage and automate infrastructure provisioning using Terraform.

Deploy, configure, and manage containerized applications using Docker and Kubernetes.

Work with cloud platforms such as AWS, Azure, or GCP.

Develop automation scripts using Python, Bash, or Shell scripting.

Implement Infrastructure as Code (IaC) practices for consistent and repeatable deployments.

Configure monitoring and observability tools to track system performance and availability.

Optimize infrastructure performance, scalability, and resource utilization.

Collaborate with development teams to improve deployment workflows and operational efficiency.

Mandatory Skills:

SRE / DevOps Engineering

Terraform and Infrastructure as Code (IaC)

Kubernetes

Docker and containerization

CI/CD tools and pipeline automation

Job Summary:

We are looking for an experienced SRE DevOps Engineer with strong hands-on experience in cloud infrastructure, container orchestration, infrastructure automation, and CI/CD pipelines. The candidate should have expertise in Terraform, Kubernetes, Docker, scripting, and cloud platforms to build, deploy, and maintain scalable and reliable infrastructure.

Key Responsibilities:

• Design, implement, and maintain CI/CD pipelines for application deployment.
• Manage and automate infrastructure provisioning using Terraform.
• Deploy, configure, and manage containerized applications using Docker and Kubernetes.
• Work with cloud platforms such as AWS, Azure, or GCP.
• Develop automation scripts using Python, Bash, or Shell scripting.
• Implement Infrastructure as Code (IaC) practices for consistent and repeatable deployments.
• Configure monitoring and observability tools to track system performance and availability.
• Optimize infrastructure performance, scalability, and resource utilization.
• Collaborate with development teams to improve deployment workflows and operational efficiency.

Mandatory Skills:

• SRE / DevOps Engineering
• Terraform and Infrastructure as Code (IaC)
• Kubernetes
• Docker and containerization
• CI/CD tools and pipeline automation
• Cloud platforms: AWS / Azure / GCP
• Python, Bash, or Shell scripting
• Linux/Unix administration

Good-to-Have Skills:

• Ansible or other configuration management tools
• Helm and Kubernetes administration
• Jenkins, GitHub Actions, GitLab CI/CD, or Azure DevOps
• Prometheus and Grafana
• Git and version control
• AWS EKS, Azure AKS, or Google GKE

We are looking for an experienced SRE / DevOps Engineer with strong expertise in production support, site reliability engineering, cloud infrastructure, automation, and monitoring. The candidate should have experience maintaining highly available systems, troubleshooting production issues, and improving infrastructure reliability and performance.

Mandatory Skills

• Site Reliability Engineering (SRE)
• DevOps Engineering
• Production Support
• Linux Administration
• Cloud Infrastructure (AWS / Azure / GCP)
• Kubernetes and Docker
• CI/CD pipelines
• Monitoring and Observability
• Scripting using Python / Shell
• Incident Management and Root Cause Analysis