Senior NLP Engineer

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

Job Summary:

We are seeking a skilled Visual Effects (VFX) Editor to join our creative team. The ideal candidate will be responsible for integrating, enhancing, and refining visual effects in film, television, commercials, or digital content.

Key Responsibilities:

• Edit and integrate VFX elements into live-action footage while ensuring seamless composition.
• Work closely with the VFX Supervisor and Editors to achieve the desired visual effects.
• Composite CGI, matte paintings, and digital elements into film sequences.
• Perform color correction, rotoscoping, and keying to enhance visual quality.
• Optimize workflows and ensure efficiency in rendering and exporting final VFX shots.
• Review raw footage, VFX sequences, and make necessary adjustments to maintain visual consistency.
• Collaborate with animators, 3D artists, and sound designers to enhance storytelling.
• Stay updated with the latest VFX software, tools, and industry trends.

Required Skills & Qualifications:

• Proven experience as a VFX Editor or similar role in film, television, or digital media.
• Proficiency in Adobe After Effects, Nuke, DaVinci Resolve, Premiere Pro, or other industry-standard software.
• Strong understanding of compositing, tracking, rotoscoping, and keying techniques.
• Knowledge of 3D rendering and animation software (Maya, Blender, Cinema 4D) is a plus.
• Excellent attention to detail and problem-solving skills.
• Ability to work under tight deadlines and manage multiple projects simultaneously.
• Strong communication and teamwork skills to collaborate with creative teams.

Preferred Qualifications:

• Experience in feature films, television, gaming, or high-end commercial projects.
• Understanding of cinematography, lighting, and color grading principles.
• Knowledge of scripting (Python, JavaScript) for automation in VFX workflows is a plus.

Benefits & Perks:

• Competitive salary based on experience.
• Flexible work environment (Remote/Hybrid options).
• Opportunity to work on exciting, high-profile projects.

If you are passionate about creating visually stunning effects and want to be part of a dynamic creative team, we’d love to hear from you!

Key Responsibilities:

• Conceptualize and create visual designs for a variety of digital and print marketing materials, including websites, social media, brochures, banners, and advertisements.
• Work closely with the marketing and product teams to create compelling designs to communicate the brand’s message effectively.
• Manage multiple projects from concept through completion under tight deadlines.
• Stay up-to-date with industry trends and incorporate new techniques and technologies into your design work.
• Provide creative direction and oversight on digital, print, and video graphic projects.
• Collaborate with external vendors and internal stakeholders to ensure that designs meet quality and brand standards.
• Revise and update existing designs to meet changing customer preferences and marketing goals.

Qualifications:

• Bachelor’s degree in Graphic Design, Visual Arts, or a related field.
• 3-5 years of professional graphic design experience, preferably within a marketing or advertising agency environment.
• Proficient in Adobe Creative Suite (Photoshop, Illustrator) and familiar with other design software.
• Strong portfolio showcasing expertise in graphic design, typography, and layout.
• Excellent communication and collaboration skills, with the ability to work effectively in a team and independently.
• Creative thinker with strong problem-solving skills and attention to detail.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Knowledge of the latest design trends, techniques, and technologies.

Position Overview: 

The Engineering Manager will work closely with the management and customers and partners globally. He/She will report to the VP - Engineering. He/She will be responsible for shaping the product and strategizing its delivery around when and how it will be done so. 

The ideal candidate should have prior experience as Engineering Manager in a start-up or Product company, developing an Enterprise SAAS product.

Responsibilities: 

●Lead Product Development, QA and Documentation for multiple client Products 

●Deliver Engineering Product Releases and Patches 

●Provide work break-down and be responsible for all Engineering Team deliverables 

●Interact with team members and ensure timely and successful delivery of each sprint iteration 

●Provide technical guidance, coaching and mentoring to the Engineering Team 

●Be responsible for tools and processes for all Engineering activities 

●Work with Product Management and help shape the product roadmap 

●Work with Services Organization and set the right expectations regarding the product roadmap, delivery of enhancements and patches 

●Define and manage quarterly goals for Engineering Team 

●Manage engineering budget, incentive programs and team-building activities 

●Hire and manage Product Development, QA and Documentation Team members 

The Ideal Candidate: 

●Should have completed a 4-year Engineering degree in Computer Science (preferably) or an advanced degree in a similar stream 

●Should have 10-12 years of experience with at least 2-3 years as an Engineering Manager 

●Must have experience with Containerization, Docker, Kubernetes 

●Should have designed and delivered: 

• Open Source based Enterprise Software 

• Software based on Java, Angular JS, ReactJS, Python, no-SQL databases etc

• Solutions in the Cloud (AWS or Azure or Google Cloud Platform (GCP)) 

●Delivered multiple releases of products using Agile Development 

●Delivered Artifacts like Design/Test-Plan/Documentation-Plan documents 

●Possess Team Management skills: 

• Led Product Development Teams involving UI, Middle-Tier and Database developers, QA and Documentation Teams 

• Delivered performance reviews, and improvement plans to team members 

Desired Skills: 

●Experience having worked at a startup or product development company is an advantage 

Android Development Engineer - Chennai  

Who we are?  

Kaleidofin is a financial platform for the informal sector, which provides solutions tailored to the customer’s goals and are intuitive to use. We are working towards creating fair and transparent financial solutions that can target millions of customers and enterprises in India that don’t have easy access to formal financial planning.  

In a very short time span, global investors such as Omidyar Network, Blume Ventures and well known individual investors have supported Kaleidofin’s well thought out business model with $2.8 million in seed funding.  

With its focus to harness mobile technology to deliver a paperless experience as well as its focus to harness technology and analytics to predict the right product for the right customer, Kaleidofin aims to become a leading FinTech player bringing financial solutions to everyone.  

To know more about Kaleidofin, do visit our site https://kaleidofin.com/  

What You’ll Do?  

We are seeking extremely smart Android developers who are passionate about pushing mobile technologies to the limits. You will:  

• Design and develop products by working closely with business teams
• Design super intuitive experiences in the next generation of our mobile applications  
• Build performant, scalable, yet secure, enterprise ready android applications with architecture that is fast yet lean on the backend servers enabling them to support millions of users in parallel  
• Build enterprise ready back end architectures that can support millions of users in parallel 

• Gain experience with hands on coding and independent ownership of software components 
• Follow strong engineering best practices and champion their adoption 

Who You Need To Be? 

• 2+ years’ experience in android software development and delivery 
• Bachelors or Masters degree in engineering from a reputed institute(preferably IITs, NITs, or other top engineering institutes).  

• Strong grasp of CS fundamentals, algorithms and excellent problem solving abilities. 
• All experience should be from good product development or e-commerce background. 
• Must have shown good stability in all your previous associations. 
• Skill set 

• Knowledge of UI architectural patterns like MVVM(preferable), MVC, MVP, data binding, activity & fragment lifecycle, recycler view, navigation component, layouts (constraint layout preferable), theming etc. 

• Should have actively used retrofit, work managers, android jetpack, Rx java, dagger, retrofit, android sdk, GIT/bitbucket, gradle/ant and very keen on exploring other proven tech stack. 
• Comfortable with test driven development in android with UI testing, instrumented unit testing and unit testing using junits, mockito or other tools. 
• Willingness to learn and write simple backend REST API’s (preferably in Java, spring boot & hibernate) without having to completely depend on backend engineers for delivery 
• Has worked in a fast paced agile organization building stateless and re-entrant/resumable android applications.