Senior JAVA Developer

Technical Support Engineer

About the Role:

We're looking for a Technical Support Engineer to join our team and serve as the critical bridge between our customers and engineering team. This role combines customer-facing support with hands-on technical troubleshooting, requiring someone who can both empathise with user challenges and dive into code to identify and resolve issues.

You'll be the first line of technical defence, investigating customer-reported issues, reproducing bugs, reading through our codebase to understand root causes, and working closely with the development team to implement fixes. This is ideal for someone who enjoys problem-solving, loves helping people, and wants to leverage their technical skills in a customer-focused role.

Key Responsibilities:

Technical Investigation & Bug Identification

• Review application logs, error messages, and stack traces to diagnose issues
• Read and navigate through our MERN stack codebase to understand system behaviour
• Reproduce reported bugs in staging/development environments
• Identify whether issues stem from code bugs, configuration problems, infrastructure issues, or user error
• Perform root cause analysis and provide technical insights to the engineering team

Monitoring & Proactive Support

• Monitor AWS infrastructure health and application performance metrics
• Identify patterns in support tickets that may indicate broader system issues
• Collaborate with engineering on bug fixes and verify resolutions in production
• Test new features from a customer perspective before release

Required QualificationsTechnical Skills

• Strong understanding of web application architecture and software engineering principles
• Hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js)
• Ability to read and understand JavaScript/TypeScript code
• Experience with AWS services (ECS, S3, Lambda, CloudWatch, RDS, etc.)
• Familiarity with RESTful APIs, HTTP protocols, and debugging API requests
• Understanding of database concepts and ability to write basic MongoDB and SQL queries
• Experience with Git and version control concepts
• Knowledge of browser developer tools for debugging frontend issues

Soft Skills

• Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
• Strong analytical and problem-solving mindset
• Patience and empathy when dealing with frustrated customers
• Self-motivated with ability to manage multiple issues simultaneously
• Detail-oriented with good documentation habits

Experience

• 1+ years in technical support, customer success, or similar role
• 1+ years working with or around software development teams
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Nice to Have

• Experience with AWS troubleshooting and CloudWatch logs analysis
• Familiarity with containerization (Docker) and CI/CD pipelines
• Previous experience in a SaaS or platform company
• Experience with monitoring tools (Datadog, New Relic, Sentry, etc.)
• Exposure to agile development methodologies

What You'll Work With

• Frontend: React.js applications with modern JavaScript/TypeScript
• Backend: Node.js/Express.js APIs
• Database: MongoDB, MySQL
• Infrastructure: AWS (various services)
• Tools: GitHub, JIRA, Slack
• Environment: Fast-paced with direct access to engineering team

Responsibilities

· Design, develop, and maintain mobile applications using Flutter and Dart. –

· Implement and manage state using the BLoC architecture. –

· Collaborate with cross-functional teams to define, design, and ship new features. –

· Ensure code quality by writing clean, maintainable, and testable code.

· Optimize application performance, identify and fix bugs, and enhance application responsiveness.

· Integrate RESTful APIs and other backend services.

· Participate in code reviews and provide constructive feedback to team members.

Requirements

· Minimum of 3+ years of experience as a Flutter Developer. - Strong knowledge of Dart and Flutter framework.

· Proficiency in using the BLoC architecture for state management in Flutter applications.

· Experience with third-party libraries and APIs. - Familiarity with RESTful APIs, JSON, and web services.

· Understanding of the mobile development lifecycle and app store guidelines for both iOS and Android.

· Proven experience in publishing a minimum of 2 mobile applications to the Apple App Store and Google Play Store.

· Knowledge of version control systems like Git.

· Strong problem-solving skills and attention to detail.

• You must know the in and out of JavaScript to design optimized and modular components that need to be used across our platform.
• You must be well versed in the React/Redux framework.
• Strong understanding of semantic HTML/HTML5, CSS/CSS3
• Experience in setting up the full UI workflow layer right from Development, Testing, Building, and Deployment.
• Good understanding of MVC architecture.

• Experience in frameworks like Bootstrap, Foundation, and CSS pre-processors like SASS and LESS.
• Exposure to page speed improvement techniques.
• Exposure of building responsive websites at scale.
• Prior work experience in Angular, Backbone, React

• Reach at 91 084 76999

• 2.5+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 2+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

• 5+ years’ experience in customer focused product management in a technical product, end-to-end implementation and deployment within cloud systems.
• Must have experience in SaaS applications.
• Must have knowledge of Angular 8+, Azure, HTML CSS, JQuery, JavaScript ASP.Net, C#, SQL Server 2012/2014+ etc.
• Should have sound knowledge of Object-Oriented (OOPS) concepts.
• Must have experience in end-to-end product ownership and project management.
• Good experience in Relational Database Management Systems, Database design and Normalization.
• Hands-on experience in design, development, and debugging of systems.
• Object-Oriented Design (OOD) to ensure scalability and maintainability.
• Experience managing multiple clients with strong knowledge of Agile/SCRUM processes.
• Hands-on experience in DevOps and Azure functions.

KEY DUTIES AND RESPONSIBILITIES

·         Working on and at times leading the full software development lifecycle of systems

• Solid technical background with understanding and/or hands-on experience in software development, web technologies.
• Works with the product development team on the validation and verification process.
• Coordinate with the sales team to promote the product. 
• Experience of going through a full product lifecycle, integrating internal and external customer feedback into product requirements, managing change requests, driving prioritization and pre- / post-launch execution.
• Define product tasks and resource requirements.
• Analysis of systems, considering reliability, systems risks and code.
• Create technical and feature roadmaps along with release planning, sprint goals, and grooming of both technical and business functions.
• Manage project conflicts, challenges, and dynamic business requirements to meet expected deliverables.
• Experience in maintaining the document of application functionality.
• Excellent understanding of process management, improvement practices, operation services.
• Strong written and verbal communication skills.

Role:-ArcGis Enterprise Support

Location:-Thane

JD:-

We have an immediate req for Java Fullstack. Below mentioned is the Job description.

Please start working and share resumes ASAP

ONLY and Only immediate joiners please . We need candidates who can join in October itself

Java Fullstack

Gr Noida

Exp: 5-10 yrs

BackEnd: Java 8 or above, hibernate Springboot RST microservices,  Docker  Kubernetes JOOQ interface, 

Frontend: vue webdev JS components Grey 

Script :      Groovy & Grails