Senior Intelex Platform Specialist (Admin, Dev and Support)

Roles & Responsibilities:-

1. Serve as the primary administrator for the Intelex platform, managing user access, security roles, permissions, and system configurations.
2. Design, build, and maintain workflows, forms, dashboards, reports, scorecards, and business intelligence elements.
3. Manage data integrity, including imports/exports, data quality audits, and synchronization with other enterprise systems.
4. Oversee platform upgrades, patches, and new module implementations.
5. Maintain system documentation, including configuration guides, process manuals, and security matrices.
6. Develop and customize Intelex applications using the platform’s configuration tools, scripting, and APIs.
7. Create automated workflows and advanced reporting solutions to meet evolving business requirements.
8. Collaborate with stakeholders to translate EHSQ needs into technical solutions.
9. Provide Level 2/Level 3 technical support, troubleshooting complex issues, and resolving incidents efficiently.
10. Monitor system performance, conduct root cause analysis, and implement preventive measures.
11. Deliver training sessions, webinars, and user guides for administrators and end-users.
12. Act as a liaison between business units, vendors (Intelex), and internal IT teams.
13. Drive continuous improvement initiatives to enhance platform usability, compliance, and value delivery.

Ideal Candidate:-

1. Strong Intelex EHSQ Platform Specialist Profile with combined administration, development and support depth
2. Mandatory (Experience 1) – Must have 5+ years hands-on on the Intelex EHSQ platform in an enterprise environment, covering all three of administration, development and support
3. Mandatory (Experience 2) – Must have administered Intelex as primary admin: user access/security roles/permissions/configuration, workflows/forms/dashboards/reports/scorecards, upgrades/patches/module rollouts, and data imports-exports/quality audits
4. Mandatory (Experience 3) – Must have developed and customized Intelex using the platform’s configuration tools, scripting and APIs, including automated workflows and advanced reporting
5. Mandatory (Experience 4) – Must have delivered L2/L3 Intelex support: complex troubleshooting, root cause analysis, incident resolution and user training
6. Mandatory (Experience 5) – Must have supported large enterprise user bases and managed enterprise software implementations
7. Mandatory (Tech skill 1) – Must have solid hands-on grounding in SQL/databases, JavaScript, REST APIs and integration technologies
8. Mandatory (Tech skill 2) – Must have strong understanding of EHSQ processes (incident management/audits/risk assessment/compliance/training)
9. Mandatory (Communication) – Must have excellent spoken and written English and the ability to explain technical concepts to non-technical users
10. Mandatory (Note): Must be willing to work in a hybrid model (2 days office) and be available to join within 15 days
11. Preferred (Certification) – Intelex certification or advanced Intelex training
12. Preferred (Education) – Bachelor’s degree in Computer Science/Information Systems/Environmental Health & Safety or a related field
13. Preferred (Standards) – Knowledge of ISO 14001/ISO 45001/ISO 9001 or similar standards
14. Preferred (Tools) – Experience with Power BI/Power Automate or advanced analytics tools.
15. ) – Knowledge of ISO 14001/ISO 45001/ISO 9001 or similar standards
16. Preferred (Tools) – Experience with Power BI/Power Automate or advanced analytics tools.

Additional Information:-

1. This role is for a client into construction platform for oil and gas.
2. The role reports to an Internal project manager and a tech manager from client side.
3. This is the very first role with such requirements in the team.
4. Full-time role with usual morning hours.
5. Outstation candidates are acceptable; open to Indian candidates from other countries who can work remotely due to urgency.