Senior Gen AI Engineer

Job Description:

As a QA Associate at Binocs, you will play a pivotal role in ensuring the highest quality standards for our software products. With a direct reporting line to the QA Lead, you will be involved in designing, implementing, and executing test plans to identify software issues. This role is ideal for someone with a strong technical background in engineering, experience in fintech or finance software companies, and a passion for quality assurance and detail-oriented testing.

Key Responsibilities:

• Test Plan Development: Create comprehensive and well-structured test plans and test cases based on product specifications.
• Quality Assurance: Execute test cases (manual or automated) and analyze results to ensure software quality.
• Issue Documentation: Document and track bugs, as well as collaborate with the development team to ensure timely resolution.
• Process Improvement: Identify, recommend, and implement improvements in testing processes to enhance efficiency and quality.
• Software Validation: Validate that product features meet requirement specifications and are free of defects.
• Cross-functional Collaboration: Work closely with the product management and development teams to understand product vision and deliver software that aligns with customer and market needs.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or related field.
• 2+ years of experience in quality assurance, preferably within fintech or finance software companies.
• Familiarity with software QA methodologies, tools, and processes.
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Hands-on experience with both white box and black box testing.
• Strong knowledge of software QA metrics, including bug tracking and reporting tools.
• Excellent analytical skills and attention to detail.
• Effective communication skills and the ability to work in a fast-paced environment.

Benefits:

Joining Binocs means being part of a passionate team dedicated to transforming the loan management landscape. We offer a dynamic, innovative environment where your work directly contributes to our vision of efficient, transparent, and data-driven loan management. Our competitive compensation package, including equity, reflects our commitment to attracting and retaining top talent.

About Us:

Binocs.co empowers institutional lenders with next-generation loan management software, streamlining the entire loan lifecycle and facilitating seamless interaction among stakeholders.

Team: Binocs.co is led by a passionate team with extensive experience in financial technology, lending, AI, and software development.

Investors: Our journey is backed by renowned investors who share our vision for transforming the loan management landscape: Beenext, Arkam Ventures, Accel, Saison Capital, Blume Ventures, Premji Invest, and Better Capital.

What's the opportunity?

We are looking for a Lead Application Support professional with excellent communication skills to join Sriggle, a company that develops SaaS-based software solutions for the travel industry.

Requirements

What will I be doing?

• Maintain customer relationships and satisfaction by providing exceptional service and ensuring we deliver value through our services.
• Serve as primary escalation contact for high priority support cases, including overall triage management.
• Ensure the adherence to SLAs, and Key Metrics according to Organization expectations and objectives.
• Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.
• Hire and train support team to provide effective customer communications.
• Be proud of what you work on, obsess about the quality of the work you produce.

What skills do I need?

• 7+ years of experience in supporting web based enterprise applications.
• A technology centric background.
• Previous advanced support experience with data driven, web based applications.
• Proficient in database systems SQL and operating systems like windows workstation, Server OS. Knowledge on APIs and Integration would be plus.
• Strong logical, analytical and problem solving skills.
• Excellent communication skills in English.
• Can work in a fast paced, ever changing, startup environment.

Desired Experience

• Created and maintained comprehensive documentation, including detailed troubleshooting guides, operational runbooks and knowledge base articles.
• Conduct in-depth root cause analysis for recurring incidents, translating technical findings into actionable solutions
• Working experience of supporting applications in the SaaS/Travel domain

 We’re Hiring: Business Development Manager (BDM) – IT Industry 🚀

Are you a skilled Business Development Manager with a proven track record in the IT sector? We're looking for someone just like you to join our dynamic team!

Key Responsibilities: 🔹 Drive business growth and generate new leads

🔹 Develop and execute strategies to expand the client base

🔹 Build and maintain strong client relationships

🔹 Identify new business opportunities and manage key accounts

🔹 Collaborate with internal teams to deliver exceptional IT solutions

Requirements: ✔️ Minimum 3+ years of experience in business development within the IT industry

✔️ Strong understanding of market trends, competitors, and customer needs

✔️ Excellent communication, negotiation, and networking skills

✔️ Proven track record in achieving targets and driving revenue growth

Why Join Us? ✅ A collaborative and innovative work environment

✅ Exciting growth opportunities in a leading IT company

✅ Competitive salary and benefits package

If you're passionate about driving business success in the IT space and meet the qualifications, we’d love to hear from you!

About HeyCoach:

We are an exceptional group of highly skilled individuals, passionate about addressing a

fundamental challenge within the education industry. Our team consists of talented geeks

who possess a deep understanding of the issues at hand and are dedicated to finding

innovative solutions. In our quest for excellence, we are constantly seeking out remarkable

individuals who can contribute to our growth and success. We affectionately refer to these

individuals as "10x employees" because they bring an unparalleled level of energy, drive,

and enthusiasm to our team.

As a startup, we pride ourselves on delivering high-quality work across a wide range of

domains. We tackle various aspects of the education space, leveraging our collective

expertise to make a significant impact. Whether it's developing cutting-edge technologies,

designing immersive learning experiences, or implementing groundbreaking teaching

methodologies, we consistently strive for excellence. Joining our team means being part of

an environment that fosters personal and professional growth, encourages creativity, and

values teamwork. Together, we create a vibrant atmosphere where hard work is infused

with an abundance of fun and excitement.

If you are passionate about revolutionizing education, if you thrive in a fast-paced and

dynamic environment, and if you have the drive to make a significant difference, we invite

you to join us. Together, we can shape the future of education and unlock the potential of

learners worldwide.Describe the responsibilities and tasks involved in the role of Business Development

Executive.

● In the role of BDE, you will be proactively engaging with prospects based out of India,

providing guidance on the current technological landscape.

● Your focus will be on understanding their career objectives and demonstrating how

HeyCoach can support them effectively.

● Additionally, you will maintain regular communication with existing prospects to

unlock new opportunities through the capabilities of HeyCoach.

● A dedicated approach is essential to meet and surpass daily targets, emphasizing

both input and output.

What specific responsibilities would you undertake in the Business Development

role?

Key responsibilities include, but are not limited to:

● Taking the lead in driving inquiries and admissions for the online learning programs

provided by HeyCoach.

● Overseeing the complete sales life cycle, which includes engaging with a substantial

number of qualified leads and guiding them through the enrollment process until final

conversion.

● Providing counseling and guidance to experienced professionals through phone or

email interactions, assisting them in identifying courses that align with their career

progression, and recommending the most suitable options.

What are the desirable qualifications and skills as well as the essential requirements

for this role?

Desirable Qualifications

● Strong technical aptitude and familiarity with technology-driven products and

solutions.

● Prior experience in successfully handling sales or business development with deals

or transactions of a value exceeding 20,000 units of currency.

Essential requirements

● A minimum of 1-6 years of experience in the EdTech industry business-to-consumer

(B2C) sales.

● Demonstrating excellent proficiency in both verbal and written English

communication is essential, knowing regional languages will be the cherry on the

cake.

● Having basic knowledge or preliminary experience with Customer Relationship

Management (CRM) systems is preferred.

Industry: E-learning

Employment Type: Full-time

Location: BANGALORE

We are looking for a "Customer care Executive" to join our team. 

Preferred: Female

Preferred languages: English, Hindi, Telugu

Roles and responsibilities : 

1.  Manage incoming phone calls.

2. Handle customer complaints, and provide appropriate solutions.

3.  Keep records of customer interactions, and process customer accounts.

4. Excellent communication and presentation skills.

5. Ability to multi-task, prioritize, and manage time effectively.

6. Maintaining a pleasant working environment for your team.

Interested can to reach to contact number/Email in between 11:00 am - 06:00 pm (Mon-Sat)

Regards

Deborah(HR)

USM Infrastructure Pvt Ltd

Jubilee Hills, Road no 10

Skills: Node.js, React.js, MongoDB, Express JS, HTML, CSS, .

Requirements:

• Should have experience on Node.js and frameworks available for it, such as Express or StrongLoop. Preferably Express.
• Should have experience in building Rich UI components with React.js.
•  Should have hands on experience on MongoDB.  
• Strong understanding of JavaScript, its quirks and workarounds.
• Knowledge of ES6, ES7 and Object-oriented and functional programming.
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Should have experience in working on Linux (Ubuntu) Environment and basic linux commands.
• Proficient understanding of code versioning tools, such as Git.
• Good to have knowledge on Redis DB.
• Good understanding of browser rendering behavior and performance.
• Good to have exposure working in an agile development environment

Job Description:

We are looking for a Ruby on Rails developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Job Responsibilities:

• Design, build, and maintain efficient, reusable, and reliable Ruby code.
• Integration of data storage solutions.
• Integration of user-facing elements developed by front-end developers with server side logic.
• Identify bottlenecks and bugs, and devise solutions to these problems.
• Help maintain code quality, organization and automatization.

Job Requirements:

• Knowledge of Ruby on Rails, Ruby, SQL, JavaScript and Git.
• Experience with Shopify, ReactJs, JQuery CSS, HTML would be plus.
• Strong grasp of TDD and BDD.
• Experience with Heroku or AWS or DigitalOcean.
• A knack for writing clean, readable Ruby code.