Senior Engineer – MFT & EDI

Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores have been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.

You will be part of the DevOps engineers' team, managing large customer deployments including Linux and Windows Administration, Large Enterprise Application, and Big Data Workloads. You will have broad business and technology expertise coupled with a background in professional services and client-facing skills. You are passionate about the best practices of cloud deployment and ensuring the customer expectation is set and met appropriately. You will help us build scalable, efficient cloud infrastructure.

You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.  If you love to solve problems using your skills, then come join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.

What you will do?

• Application migration projects from on-premises to AWS.
• Database (RDBMS, NoSQL, DW, Hadoop) migration projects from on-premises to AWS. 
• Automate operational and server provisioning workflows using AWS CFT on AWS.
• Share the responsibility for deploying releases and conducting other operations maintenance.
• Enhance operations infrastructures such as Jenkins clusters, Bitbucket, monitoring tools (Consul), and metrics tools such as Graphite and Grafana.
• Provide operational support for the rest of the Engineering team.
• Help migrate our remaining dedicated hardware infrastructure to the cloud.
• Establish and maintain operational best practices.

What do you have?

• 2+ years of experience in using Terraform for IaaC.
• 2+ years of configuration management and engineering for large scale customers, ideally supporting an Agile development process.
• 2+ years of Linux Administration experience.
• Deep understanding of version control systems (git), including branching and merging strategies.
• Experience working with cloud platforms (AWS/EC2/ ECS/ RDS/ CloudFormation, Cloudwatch, etc.) and cloud automation tools (Ansible, Chef).
• Experience with software build tools (Maven, Gradle) and continuous integration tools (Jenkins).
• Must have supported Java-based applications in a production environment.
• Experience with Linux environments and scripting languages - bash, python, Groovy.
• Experience in supporting Node.js in production is a plus.
• Knowledge of service discovery tools such as Consul is a plus.
• Comfortable working late evening hours, which is when most patching occurs.
• You are extremely proactive at identifying ways to improve things and make them more reliable.

You will be preferred if

• You are AWS DevOps Pro or AWS SA Pro Certified

• Linux troubleshooting
• Hands-on AWS
• Production/Application Support
• Bash/Shell/Python
• Monitoring/log analysis
• Incident resolution
• Application deployment/support
• Basic networking and database knowledge
• Production/batch support exposure
• Willingness for rotational weekend/critical production support

Job Summary

We are looking for an experienced AWS Cloud Engineer with strong expertise in AWS infrastructure, deployment, migration, and cloud operations. The candidate should have hands-on experience managing AWS services such as EC2, EBS, S3, EFS, and FSx, along with infrastructure provisioning, migration, troubleshooting, and optimization.

Key Responsibilities

• Design, deploy, configure, and manage AWS infrastructure environments.
• Perform application and infrastructure migration to AWS.
• Provision and manage EC2 instances, including configuration, scaling, patching, and troubleshooting.
• Manage EBS volumes, snapshots, backups, and storage performance.
• Configure and administer S3 buckets, storage policies, lifecycle management, and access controls.
• Manage EFS for scalable shared file storage.
• Implement and manage Amazon FSx file systems based on application requirements.
• Monitor AWS infrastructure performance, availability, and capacity.
• Troubleshoot infrastructure, networking, storage, and deployment-related issues.
• Implement security best practices including IAM, security groups, encryption, and access controls.
• Support backup, disaster recovery, high availability, and business continuity requirements.
• Optimize AWS resources for performance, scalability, reliability, and cost.

Mandatory Skills

• Strong hands-on experience in AWS Cloud Infrastructure.
• Expertise in EC2, EBS, S3, EFS, and FSx.
• Experience in AWS deployment and migration projects.
• Strong knowledge of AWS networking concepts such as VPC, Subnets, Route Tables, Security Groups, and Load Balancers.
• Experience with IAM and AWS security best practices.
• Good knowledge of AWS monitoring and troubleshooting.
• Experience with cloud infrastructure automation using Terraform or CloudFormation is preferred.
• Strong Linux administration and troubleshooting skills.
• Good understanding of backup, disaster recovery, and high-availability concepts

Mactores is the agent-native AWS modernization firm. Most modernization work doesn't ship, it stalls in pilots, slips a year, or lands at three times the budget. We exist to ship it: production systems running, legacy retired, outcomes measured. Our delivery is built on Aedeon, the agent platform built by Mactores' founders' sister company, which absorbs the repetitive 60–70% of engagement work, discovery, dependency mapping, validation, test generation, that traditional consulting bills human hours against. Forward-deployed engineers own the rest: architecture, judgment, and cutover, on dates we commit to in the contract.

Legacy infrastructure doesn't retire itself. Someone has to build the pipelines, rehearse the cutover, and carry the release into production  and that's this seat. As a Senior AWS DevOps Engineer, you serve our application and infrastructure modernization work: you own build and release cycles for customer projects, land migrations from legacy hardware to AWS, and make deployments boring in the best sense of the word.

Agents change what this job looks like day to day. Aedeon and automation handle the repetitive discovery, mapping, and validation work that used to eat engineer hours. That leaves you the parts that actually need a senior engineer: infrastructure architecture, risk tradeoffs, release judgment, and the operational standards the whole team ships against. You'll work client-facing, embedded with customer teams, and the delivery commitment is one you carry personally.

What we are looking for?

• 4+ years with Terraform for Infrastructure as Code (IaC) including modules, remote state, state management, imports and multi account providers.
• Experience in designing highly available and secure AWS architecture within strong understanding of RTO/RPO and DR Strategies.
• 4+ years in configuration management and systems engineering, supporting large-scale Agile environments.
• 4+ years of Linux or Windows administration.
• 4+ years working with Git, with a solid grasp of branching and merging strategies.
• 4+ years hands-on with AWS infrastructure and platform services.
• 2+ years with cloud automation tools such as Ansible or Chef.
• 2+ years with container orchestration, Kubernetes (EKS), AWS ECS, and Docker.
• A proactive, solutions-oriented approach and a drive to improve reliability and scalability.

What you will do?

• Automate infrastructure creation with Terraform and AWS CloudFormation — infrastructure as code, not tickets and toil.
• Own application configuration management and drive Infrastructure as Code through deployment tooling.
• Own the build and release cycle for customer projects, end to end.
• Share responsibility for deploying releases and for operations and maintenance work.
• Improve the operations infrastructure we ship with — Jenkins clusters, Bitbucket, monitoring tools (Consul), and metrics tools like Graphite and Grafana.
• Support the engineering team operationally and help migrate legacy infrastructure to the cloud — retiring the old systems, not just standing up new ones.
• Establish and enforce operational best practices, and hold releases to them.
• Help hire culturally aligned engineers and mentor them as they grow.
• Work with the founders on team strategy and long-term technical planning.
• Work across distributed teams in the US and India, and with customer SMEs, to keep the business logic honest through migration.

Job Title: Sr. MuleSoft Developer

 Location: Remote

Experience: 6+ Years

Notice Period: Immediate Joiners Only

Rapinno tech Solutions

Job Description

• Strong hands-on experience in MuleSoft (Anypoint Platform).
• Good understanding of the Banking / Financial Services domain.
• Strong experience in coding, development, testing, and deployment of integration solutions.
• Good hands-on experience with Linux/Unix environments, including basic Linux commands, shell scripting, file handling, process monitoring, and troubleshooting.
• Ability to collaborate effectively with Business Analysts, technical teams, and stakeholders.
• Excellent verbal and written communication skills.

🎯 Key Responsibilities

• Design, develop, and deploy MuleSoft APIs and integrations.
• Work closely with Business Analysts and stakeholders to understand and translate business requirements into technical solutions.
• Develop, configure, and maintain integration flows using MuleSoft Anypoint Platform.
• Perform unit testing and support QA/UAT cycles.
• Troubleshoot integration issues across MuleSoft and Linux environments.
• Use Linux commands and scripting for log analysis, file processing, monitoring, and application troubleshooting.
• Ensure performance, scalability, reliability, and security of integration solutions.
• Participate in production support and resolve technical issues within defined timelines.

If you are interested in this opportunity, please share your updated resume along with the below details:

• Current CTC:
• Expected CTC:
• Notice Period:
• Current Location:

Looking forward to your response.

Job Title: TechOps Engineer

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 6 Month-2 years (Excluding Internship)

Shift Timing: 2 PM to 11 PM IST

Role Overview

We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.

What you’ll do:  

• Ensure system reliability, uptime, and performance of global platform.
• Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule) 
• Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization. 
•  Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
• End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
• Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
•  Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
• Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
• Collaborate with development, operations and support  teams to build scalable and resilient systems.
• Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
• Flexible to resolve blocking issues during off hours or weekends if required.  

What We’re Looking For: 

Basic Qualifications and skills

• Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
• Overall 1 years of experience as a Site Reliability Engineer, Technical project coordinator role.
• Proven experience of SRE or Technical Project Coordination with IoT or connected devices based platforms.
• Experience with incident management and on-call best practices. Provide support to on call engineers.
• Excellent analytical and problem-solving skills with a proactive mindset. 
• Hands-on experience with AWS Cloud and IaC tools such as Terraform or Ansible.
• Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
• Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
• Fluency in English (spoken and written). 
• Successfully recommission or decommission chargers following changes in our network.
• Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.

 Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.  

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.

Key Skills:

• Bachelor's or Master's degree in Computer Science or related field.

• Minimum 5 years of experience in Platform Engineering, DevOps, or Cloud Infrastructure Engineering.

• Experience migrating data and systems between AWS IaaS and PaaS.

• Experience operating and supporting applications using AWS VPC, EKS, and related services for multi-account operations.

• Experience developing fast and reliable Continuous Integration/Continuous Deployment (CI/CD) workflows used by hundreds of application teams.

• Experience administering and troubleshooting Operating Systems such as Linux, Windows, and MacOS.

• Professional Certifications in AWS Networks, CNCF Technologies, or Kubernetes.

• Experience using and configuring observability tools such as ELK, Prometheus/Grafana, AWS CloudWatch, and Jaeger.

• Experience of applied GitOps principles using ArgoCD or Flux.

• Public examples of code you've worked on with other people using any of these technologies:

o Configuration management/Infrastructure as Code (IAC) tools, such as AWS CDK, AWS CloudFormation, Terraform, Ansible, or Puppet.

o Systems solutions in one or more programming languages, such as Golang, Python, Java.

o Build, Release, Deploy or Ops Workflows using Bamboo, Argo Project, or GitHub Actions.

About the Team

SecurITe’s mission is to build an Agentic-AI driven security platform that protects critical infrastructure from modern cyber threats. Our focus is on delivering highly performant, resilient, and intelligent network security systems that help defenders stay ahead of adversaries.

About the Role

We’re looking for an exceptional Platform Engineer to help lead the development of our next-generation cybersecurity AI platform. This is a rare opportunity to shape how agentic AI transforms the future of cyber defense.

As a Platform Engineer, you will design, build, and operate the foundational infrastructure, deployment systems, and developer platforms that power our cybersecurity products across cloud and on-premise environments. You will work at the intersection of infrastructure engineering, cloud-native technologies, automation, reliability, and security to enable scalable and resilient product delivery.

You’ll collaborate closely with AI/ML, backend, security, QA, and product engineering teams to create self-service platforms, deployment pipelines, observability systems, and operational tooling that accelerate innovation while maintaining enterprise-grade reliability and security.

This role is ideal for Linux platform engineers and system specialists who excel at solving complex system challenges, automating wherever possible, and building resilient platforms that enable teams to move faster with confidence.

Why This Role Matters

Cybersecurity is undergoing a fundamental shift. AI is no longer an enhancement—it’s becoming the core engine of how detection, investigation, and response are executed. As our Platform Engineer, you will architect and build the infrastructure, automation, deployment, and operational systems that make this transformation real.

Your work will directly influence the scalability, reliability, and security of our AI-driven cybersecurity platform across both cloud and enterprise on-premise deployments. You’ll help establish the operational backbone that enables rapid innovation, secure product delivery, and resilient large-scale deployments in mission-critical environments.

This is a chance to solve novel technical challenges involving distributed systems, hybrid infrastructure, observability, automation, and secure software delivery while shaping how defenders outpace modern attackers.

What You’ll Do

●    Design, build, and own AWS infrastructure from the ground up (VPC architecture, EC2 fleet management, IAM, networking, security groups)

●    Administer and harden AlmaLinux VMs across production, staging, and dev environments

●    Build automation for provisioning, patching, and configuration management (infrastructure-as-code, config management tooling)

●    Design and implement observability: monitoring, logging, alerting, and on-call-worthy SLAs from scratch

●    Lead incident response — diagnosis, RCA, and post-incident documentation — with no dedicated ops team to escalate to

●    Make and document build-vs-buy and architecture decisions as the product and team scale

●    Work directly with founders/engineering to translate ambiguous asks into scoped technical plans

Impact You’ll Have

●    Accelerate engineering velocity through scalable developer platforms and automation

●    Improve deployment reliability, platform uptime, and operational efficiency

●    Enable secure and scalable AI-driven cybersecurity workloads

●    Reduce operational overhead through infrastructure automation and self-service systems

●    Help establish enterprise-grade cloud and on-premise deployment capabilities

●    Enhance product resiliency, observability, and operational excellence

●    Shape the long-term platform architecture powering next-generation cybersecurity products

●    Enable rapid and secure delivery of critical security innovations to customers

Required Experience

●    4+ years hands-on Linux administration (RHEL-family strongly preferred — AlmaLinux, CentOS, RHEL)

●    Deep Linux internals: systemd, networking, storage/LVM, process/resource management, kernel-level troubleshooting

●    Real AWS architecture experience — not just operating existing infra, but designing it (VPC, EC2, IAM, security groups, networking)

●    Demonstrated ability to scope and solve ambiguous problems independently, without a runbook or senior engineer to defer to

●    Scripting/automation proficiency (Python and/or Bash) beyond one-off scripts — built tooling that runs unattended

●    Track record of end-to-end ownership: has designed, built, and operated a system (not just contributed to one)

●    Clear, proactive communicator — documents decisions and explains reasoning without being asked

Required Skills & Qualifications

●    Strong Linux system administration and troubleshooting skills

●    Redhat certifications

●    Strong understanding of networking fundamentals, security, and distributed systems

●    Proficiency with Docker, and container orchestration

●    Experience with Terraform, Ansible, or similar infrastructure automation tools

●    Strong scripting or programming skills in Python, Bash, or Go

●    Knowledge of observability tools such as Prometheus, Grafana, ELK, or OpenTelemetry

●    Understanding of platform security best practices and secure infrastructure design

●    Familiarity with virtualization technologies and hybrid infrastructure environments

●    Strong problem-solving and debugging abilities

●    Excellent communication and collaboration skills

●    Ability to thrive in fast-paced startup environments

Nice to Have

●    Configuration management/automation at scale (Ansible, AWX, Terraform, or similar)

●    Monitoring/observability stack experience (Prometheus, Grafana, Zabbix, ELK, Datadog)

●    Container experience (Docker; Kubernetes a plus but not core to this VM-based stack)

●    Experience in a startup or small-team environment where infra was built from scratch

●    Security/compliance exposure (vulnerability remediation, hardening, SSO/access control)

The Mindset

Problem Solver

You thrive on complex, ambiguous challenges and engineer elegant solutions.

Ownership-Driven

You take initiative, move fast, and deliver outcomes without hand-holding.

Continuous Learner

You stay ahead of the curve in AI, ML, cloud-native technologies, and emerging infrastructure trends.

Startup DNA

You excel in fast-moving environments where priorities evolve and impact is immediate.

Autosys Engineer with EEM.

 Mandatory Technology: Autosys R12 & above, EEM (Embedded Entitlements Manager), Linux, MSSQL Server, GitLab, Ansible

Roles & Responsibilities:

• Design, build, and integrate new Autosys instances within existing enterprise ecosystems.
• Develop, test, and deploy RPM and MSI packages for Autosys components
• Create and maintain Ansible playbooks for automated installation, configuration management, and patch deployment
• Manage agent deployment, configuration updates, and compliance enforcement across global infrastructure
• Provide Tier 3 and Tier 4 support for Autosys environments serving global operations
• Independently engineer, develop, and maintain proprietary codebases and automation frameworks
• Design and implement frameworks for internal tools development and web portals
• Develop automation solutions, self-service portals, and operational tooling
• Produce comprehensive technical documentation including runbooks, architecture diagrams, and knowledge transfer materials
• Troubleshoot complex issues across Autosys platforms and custom-developed solutions

Key Skills:

• Primary interest and expertise in IT infrastructure domain

Autosys & EEM

• Deep architectural understanding of Autosys components including Application Server, Event Server, and Agent infrastructure

• Expert-level proficiency in configuring Autosys environments from scratch, including complex job workflows, dependencies, and conditional logic

• Implementation and administration of Embedded Entitlements Manager (EEM) with role-based access controls, credential management, and audit compliance

• Configuration of real-time monitoring, alarm management, and integration with enterprise monitoring platforms

• Design and implementation of high-availability failover configurations and backup/restore procedures

• Understanding of TCP/IP protocols, port configurations, and firewall rules for Autosys and EEM communication

Database (MSSQL Server)

• Installation & Integration of MSSQL databases for Autosys Instances

• Implementation of backup strategies and point-in-time recovery procedures

• Analysis of database performance metrics, index optimization, and query execution plans

Operating System

• Strong understanding of Linux/Unix environments where Autosys agents and servers are deployed

• Administration skills for Windows-based Autosys components and agents

• Bash/KSH for system-level automation and integration tasks

• Development, testing, and deployment of RPM and MSI packages for Autosys agents and clients

CI / CD

• Creation and maintenance of Ansible playbooks for automated installation, configuration management, and patch deployment

• Agent deployment, configuration updates, and compliance enforcement

• Dynamic inventory configuration for multi-environment Autosys landscapes

• Automated deployment pipelines and configuration validation

• Proficiency in GitLab workflows including branching strategies, pull requests, and code review processes

• Experience with ServiceNow, CMDB, Grafana, and enterprise monitoring/ITSM platforms

 Soft Skills

• Demonstrated ability to work independently and collaboratively within project teams

• Strong analytical and troubleshooting capabilities for complex, multi-system technical issues

• Excellent written and verbal communication skills for cross-functional collaboration with application teams, DBAs, and infrastructure engineers

• Proven capability to develop and document procedures for production releases, feature enhancements, and operational process documentation for steady-state service management

• Good communications and interpersonal skills

Key Competencies/Behaviors:

• Demonstrated ability to work independently with minimal supervision and take ownership of technical initiatives

• Excellent written and verbal communication skills for effective stakeholder engagement and technical documentation

• Flexible and responsive to changing business requirements, technologies, and operational priorities

• Strong team player with proven ability to work effectively in cross-functional, global teams

• Service-focused mindset with capability to perform effectively in high-pressure, production-critical environments

• Proactive identification of technical and operational risks with ability to propose timely mitigation actions

• Strong technical writing skills for reports, runbooks, and formal documentation

Platform Engineer

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 2-4 years

About Compnay

This is driving the electric mobility revolution through cutting-edge software, infrastructure, and professional services. Our technology empowers utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale safely, efficiently, and sustainably. With a global footprint spanning three continents and operations in 13 countries, we are passionate about shaping the future of sustainable transport.

Operating over 70,000 charge points globally, this is driving the transition toward cleaner, smarter, and more efficient mobility. The India team serves as a critical operational hub, supporting global platforms focused on decarbonization, digitalization, and scalable infrastructure growth.

Role Overview

What you’ll do:

• Ensure system reliability, uptime, and performance of global platform.
• Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule).
• Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization.
• Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
• Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
• Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
• Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
• Collaborate with development, operations and support teams to build scalable and resilient systems.
• Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
• Flexible to resolve blocking issues during off hours or weekends if required.

What We’re Looking For:

Basic Qualifications and Skills

• Bachelor’s degree in Engineering, Electrical, ECE, Computer Science, Information Technology, or related field.
• 2–4 years of overall experience with at least 1+ years of experience as a Site Reliability Engineer, DevOps Engineer, or Technical Project Coordinator.
• Proven experience of DevOps, SRE or Technical Project Coordination with IoT or connected devices-based platforms.
• Experience with incident management and on-call best practices. Provide support to on-call engineers.
• Excellent analytical and problem-solving skills with a proactive mindset.
• Expertise with monitoring and observability tools (Dynatrace, Prometheus, Grafana, Zabbix, etc.).
• Solid understanding of cloud platforms (AWS) and AWS native services (EKS, EC2, S3, RDS, Lambda).
• Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
• Fluency in English (spoken and written).
• Successfully recommission or decommission chargers following changes in our network.
• Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.

Additional Information

• This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions.
• Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support on-call engineers.
• This role may involve EU or US time-zone shifts based on business requirements.
• Shift timing: 2 PM IST to 11 PM IST.

What is required to be successful in this role:

• Global platform experience (B2C or B2B).
• AWS native service experience.
• Firmware deployment and cloud cost optimization experience.
• Strong exposure to monitoring and alerts.
• Experience with firmware rollout, IoT devices onboarding and offboarding will be an added advantage.
• Experience as an SRE or DevOps Engineer with some exposure to Project Management or Technical Project Management in IoT-based projects will be helpful.  

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.