Senior AI Engineer (Customer Facing)

Required Skills: Advanced Excel & Data Import Skills, Data Accuracy & Attention to Detail, ERP / CRM System Handling, Process Execution & Troubleshooting, Operational Judgment & Consistency

Criteria:

1. Need candidates from Delhi-NCR only.

2. Candidate must have Excellent Communication skills.

3. Must be comfortable working in US Shifts.

4. Must have hands-on experience in Excel and data entry.

5. Should have experience with ERP, CRM, or data import systems (e.g., SX.e, Creatio) is a plus.

6. Immediate Joiners are Preferred

Description

Department: Purchasing

Reports To: EVP, Purchasing

We are seeking a detail-oriented and proactive Data & Import Operations Associate to support key processes across presale management, product imports, allocations, and system data integrity. This role will serve as a critical link between multiple teams, ensuring accurate and timely data flow while improving efficiency in high-volume, repetitive tasks.

The ideal candidate is comfortable working with data imports, Excel, and system workflows. While many of the tasks have a clear start and finish, this position will also evolve as we identify new opportunities to streamline operations and support the business.

Key Responsibilities:

Presale & Allocation Importing

• Manage the process of removing presales from SX.e and importing updated retailer order quantities.
• Execute imports during low-activity periods to minimize business disruption.
• Troubleshoot errors and partner with the support team to reset processes when necessary.

Product Imports

• Perform timely imports for new products as they arrive.
• Manage overnight or batch imports for categories such as supplies, toys, or delayed arrivals.
• Ensure accuracy in repetitive copy/paste data entry tasks.

Catalogue & Website Clean-Up

• Standardize product naming conventions.
• Ensure all items have proper images.
• Review and align product pricing.

Allocations

• Execute allocation processes using predefined formulas and Excel tools.
• Apply judgment to nuanced allocation decisions while maintaining consistency.

Creatio Data Imports & Maintenance

• Upload and manipulate data within Creatio.
• Support data clean-up and accuracy initiatives.

Skills & Qualifications:

• Strong proficiency with Microsoft Excel and data entry.
• Detail-oriented with a focus on accuracy and efficiency.
• Ability to troubleshoot workflow issues and escalate when necessary.
• Comfortable with repetitive, process-driven tasks.
• Previous experience with ERP, CRM, or data import systems (e.g., SX.e, Creatio) is a plus.

The client provides a unique platform that aims to revolutionize the way direct-to-consumer (D2C) brands interact with their consumers in the offline & online spaces and grow their sales & profitability. 

The Product Manager will be responsible for the complete product life cycle, from early-stage research and ideation, through implementation & iteration based on business process definition and its key metrics.

We're dedicated to the agile methodology and are believers in lean product development. We are looking for people who are eager to deliver across the entirety of the product development lifecycle and areas. We are keen that you bring experience that you can impart to the rest of us but also are motivated to improve in many other skills and be humble enough to take the initiative to unlearn & learn.

Key Requirements

- Experience as a Business Analyst or as a product manager, preferably from a product development, product-based, or Tech Platform based company.

- Understanding Business Processes, Output, and Input Metrics is essential.

- Experience working closely with design and development teams in an agile software development environment.

- Communication, networking, and stakeholder management skills.

- Creativity in problem-solving combined with an anything is possible attitude.

- Ability to expertly marry qualitative and quantitative inputs to form deep customer insight.

- Ability to think long-term strategically as well as get engaged in the day-to-day execution details.

- Technical knowledge and ability to learn complex, technical topics quickly and articulate & explain them simply.

- Understand the trade-offs of implementation and help dev teams to make the right call.

- Passion for technology trends, emerging architectures, and fundamentals of creating a scalable and user-friendly system.

What You'll Do

- Drive the technical vision and roadmap for your product area with Backlogs assembled to create a world-class technology platform for retail & e-commerce. ( Phygital)

- Process Definition and detailing of requirements, workflow, user interfaces, business logic, and key business metrics (Input and Output).

- Able to map Epics, User Stories from the Business Requirements and Process Flows.

- Design & solidify the software development processes as the development processes are getting defined at this time.

- Use data to derive insights from usage and feature adoption.

- Hire and grow the team, while working alongside them

Preferred Skillsets:

• Understanding of e-commerce & Retail domain

• Expertise in Microsoft applications – Excel, Word, PPT, etc.

• Experience in Agile development tools like Confluence, JIRA, Redmine, etc.

• Strong written and verbal communication skills

Qualifications:

• B.E/MBA from Tier 1 /2 Institutes

• 4+ years of overall experience Desired, Min – 2 Years.

Required Skills: Cold Calling, Email Campaign, Professional Networks (LinkedIn)

1. Thorough understanding of IT products and services.
2. Proficient in mining & managing data through database portals & professional networks.
3. Generate appointments through activities like cold calls, email campaigns, and professional networking.
4. Ensure accurate procedures are followed for cold calling, email campaigns, and professional networking activities to generate appointments.
5. Maintain a systematic follow-up process to nurture leads not yet ready for an appointment.
6. Proficiency in using the Zoho CRM system
7. Meet quarterly and yearly targets as assigned.
8. Maintain a healthy lead-generation pipeline.

Expectations:

1. Excellent communication, interpersonal, and phone skills
2. Ability to set up appointments proficiently using all inside sales activities.
3. Proven track record in cold calling, email marketing, lead generation, and networking with professionals
4. Able to thrive in a fast-paced environment and consistently meet deadlines.
5. Self-motivated with strong multitasking abilities, able to work independently or collaboratively within a team.
6. Familiarity with CRM, major database portals and professional networking platforms

#JobDescription:

Are you a talented and motivated Drupal Developer with a passion for creating amazing digital experiences? We are seeking a skilled Drupal Developer to join our dynamic team. As a Drupal Developer you will have the opportunity to work on exciting projects, collaborate with a talented team, and grow your career in web development.

#KeyResponsibilities:

-> Develop and maintain Drupal-based websites and web applications.

-> Collaborate with cross-functional teams to design and implement web solutions.

-> Write clean, maintainable, and efficient PHP code.

-> Customize and extend Drupal modules and themes.

->Ensure the performance, security, and scalability of Drupal websites.

->Debug and troubleshoot issues as they arise.

->Stay up-to-date with the latest Drupal and web development trends and technologies.

#Qualifications:

-> Bachelor's degree in Computer Science or a related field (preferred).

->1-3 years of professional experience in Drupal development.

->Strong proficiency in PHP, HTML, and JavaScript.

->Experience working with Drupal 8 or 9.

->Knowledge of Drupal theming and site building.

->Familiarity with front-end frameworks and libraries (e.g., React, Vue.js) is a plus.

->Excellent problem-solving and debugging skills.

->Ability to work collaboratively in a team environment.

->Strong communication and interpersonal skills.

->Openness to learning and adapting to new technologies.

#mandatory #skills to have: PHP , HTML, CSS, JavaScript and Drupal

Title:-Salesforce developer with Tibco integration
Location:-Pune
Exp:-4+yrs
CTC:-20-23lpa

KEY RESPONSIBILITIES: 

• Develop enhancements to support the implementation of multiple strategic business units
• Analyze production support defects and develop code fixes
• Provide technical guidance to key business stakeholders
• Collaborate with Platform Manager and Technical Architect on technical and solution designs
• Work with other IT teams on integration related issues and enhancements
• Provide guidance to QA team on testing requirements
• Document technical and solution designs
• Adhere to the documented agile process and comply with corporate standards/policies

SPECIFIC KNOWLEDGE & SKILLS: 

·         Experience with the development of the following components:

o   Apex Triggers and Batch classes

o   Lightning Web Components

o   Flows, Process Builder, and Workflows

o   Web Services

• Knowledge and experience of Sales Cloud implementations
• Experience with the development of Tibco Scribe and the creation of data flows
• Extensive knowledge of all admin tasks