Senior AI Engineer (Customer Facing)

Job Title : Account Executive

Location : Sanpada ( Navi Mumbai)

Job Type: Full-time

Experience : 1 to 3 Years

immediate joiner preferred

Requirements:

1.Working knowledge of Tally.

2.Basic accounting Entries

3.Accounts payable

4.Basic knowledge of GST.

5.Basic knowledge of TDS.

Schedule:

• Day shift
• Fixed shift

Mandatory Skills:

• Total 10+ years of experience in SAP projects

• Minimum 3+ years of Project Management experience

• Experience in handling SAP AMS projects

• Strong exposure to Managed Services and Shared Support Models

• Excellent customer handling and stakeholder management skills

• Experience in Presales activities

• Strong knowledge in Proposals and Estimations

• Good communication and presentation skills

• Ability to manage client expectations and project delivery effectively

• Candidate should be comfortable for Face-to-Face interview process

• Immediate to 30 Days joiners preferred

• Work from Office is mandatory (No Work from Home option)

Interested and relevant profiles can be shared at the earliest.

Maintain accurate books of accounts (ledger, journal entries, vouchers)

Prepare monthly, quarterly, and annual financial statements

Handle accounts payable and receivable

Reconcile bank statements and vendor accounts

Manage GST, TDS, and other statutory compliances

Prepare and file tax returns in coordination with CA

Assist in audits and provide required financial data

Monitor expenses and support budgeting activities

Ensure compliance with accounting standards and company policies

Dear Candidate,

We are hiring for ServiceNow Developer at Pune location.

Position : ServiceNow Developer

Experience : 5-10 yrs

Location: Pune, Maharashtra

Company : IT

Salary: Best in Industry.

Job Title: ServiceNow Developer

Must have skill: Developer and Admin skills

Experience:

• Experience on creation and customization of complex workflows and custom workflow activities
• Experience working with Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages 

·        Experience in CMDB, Discovery 

Good to have skills

• Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists 

·        Automation initiatives

Location – Work Mode (WFH/WHO/Hybrid) – Shift timings : Pune, work from office

Job Description

Job Description

ServiceNow Developer.

Pune – Mphasis Office

Job Summary –

A mid-senior level ServiceNow developer and admin. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications. Should have managed ServiceNow administration.

Years of experience needed –

· 5 to 10+years of relevant working experience in ServiceNow

Technical Skills:

· Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists

· Experience on creation and customization of complex workflows and custom workflow activities

· Experience working with Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages

· Experience in CMDB, Discovery.

· Gathering requirements and converting BRD’s into technical requirements 

· Good Understanding of ITIL v3 processes 

· Created design patterns & implementation plans for ServiceNow enhancements 

· Ability to execute test plans, create test cases test data and contribute to appropriate software (including programming languages) development life cycle methodology and application of specialized business and technical knowledge. 

· Resolve technical issues of projects and explore alternate designs 

· Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project. 

· Effectively collaborates and communicates with the stakeholders and ensure client satisfaction 

· Train and coach members of project groups to ensure effective knowledge management activity. 

Certifications Needed:

· Any Graduate

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Rigel Networks

Role / Purpose - Lead Developer - API and Microservices

Must have a strong hands-on development track record building integration utilizing a variety of integration products, tools, protocols, technologies, and patterns.

• Must have an in-depth understanding of SOA/EAI/ESB concepts, SOA Governance, Event-Driven Architecture, message-based architectures, file sharing, and exchange platforms, data virtualization and caching strategies, J2EE design patterns, frameworks
• Should possess experience with at least one of middleware technologies (Application Servers, BPMS, BRMS, ESB & Message Brokers), Programming languages (e.g. Java/J2EE, JavaScript, COBOL, C), Operating Systems (e.g. Windows, Linux, MVS), and Databases (DB2, MySQL, No SQL Databases like MongoDB, Cassandra, Hadoop, etc.)
• Must have experience implementing API Service architectures (SOAP, REST) using any of the market-leading API Management tools such as Apigee and frameworks such as Spring Boot for Microservices
• Should have Advanced skills in implementing API Service architectures (SOAP, REST) using any of the market-leading API Management tools such as Apigee or similar frameworks such as Spring Boot for Microservices 
• Appetite to manage large-scale projects and multiple tracks
•  Experience and knowhow of the e-commerce domain and retail experience are preferred
•  Good communication & people managerial skills

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

We are looking for an Angular 10+  Developer responsible for to implement a complete user interface in the form of a mobile and desktop web app, with a focus on performance. Your main duties will include creating modules and components and coupling them together into a functional app. The artistic design will be delivered to you, together with a few HTML templates, but we will ask for your help in regard to animations, CSS, and final HTML output. You will work in a team with the back-end developer, and communicate with the API using standard methods. A thorough understanding of all of the components of our platform and infrastructure is required.

• Delivering a complete front end application in angular 8+ framework.
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services

• Proficiency with JavaScript and HTML5, Bootstrap and Angular
• Professional, precise communication skills
• Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
• Creating self-contained, reusable, and testable modules and components
• Ensuring a clear dependency chain, in regard to the app logic as well as the file system
• Extensive knowledge of CSS and JS methods for providing performant visual effects and keeping the framerate above 30fps at all times
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
• Validating user actions on the client side and providing responsive feedback
• Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed
• Creating custom, general use modules and components which extend the elements and modules of core Angular10+ versions
• Experience with all levels of operation available to the front-end, 
• Experience with building the infrastructure for serving the front-end app and assets
• Architecting and automating the build process for production, using task runners or scripts
• Documenting the code inline using JSDoc or other conventions