Salesforce Technical Lead

About Ritually

Ritually is building the definitive process discovery platform for back office work. Our product fuses underutilized system telemetry with computer vision to help large enterprise and scaling mid-market companies deeply understand and reimagine their highest value and most repetitive processes for a world where humans and agents work together. We're based in New York and Denver.

We believe deeply in trust (of our customers and each other), craft, customer obsession, and speed.

You'll be joining an AI-native, fast-moving, and repeat founding team. Ritually's founders previously built and exited a startup (Involvio) to Cisco. The company is funded and working with design partners.

The Role

This is a founding applied-AI role. You'll be building our core data pipeline and intelligence layer with the founding team from 0-1 You'll be tackling our largest technical challenges across technologies.

What You'll Do

• Design and build data pipelines that capture and turn high volumes of system activity into structured, queryable data.
• Turn raw activity streams into processes: sessionize event logs, cluster recurring sequences, and use LLMs to label and summarize what's happening.
• Build the evaluation backbone from scratch: stand up synthetic data generation pipelines that produce labeled scenarios to measure accuracy and catch regressions.
• Own data quality and privacy.
• Partner closely with the founders and the rest of engineering to ship features end to end.

What We're Looking For

• 1-4 years of experience in data engineering, AI/ML engineering, or backend work with a data focus (some of this can be project or research experience).
• Strong in Python and/or TypeScript, comfortable in SQL, and able to build data pipelines you can trust.
• Hands-on experience working with LLMs structured output, prompting, and wrangling non-determinism while keeping behavior reliable.
• A practical sense for evaluation: you know that "it looks right" isn't the same as "it's measurably right."
• Care about data privacy and handling sensitive information responsibly.
• Comfort with ambiguity and a real appetite to own a hard, open-ended problem.

Nice to Have

• Background in process mining, sequence / event-log analysis, or workflow analytics.
• Deeper PostgreSQL: window functions, partitioning, pg_cron, query performance.
• Embeddings and vector search (pgvector) or semantic retrieval.
• Familiarity with cloud infrastructure.
• Any prior early-stage startup experience.
• Degree in computer science or a related field.

Relationship Manager – Insurance Sales.

1. Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained. 
2. Achieving Sales Target
3. Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills. 
4. Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities. 
5. Building and maintaining strong relationships with agents, providing support and addressing their needs. 
6. Tracking agent performance, identifying areas for improvement.
7. Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability. 
8. Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network. 

1. Required skills
2. Proven working experience as an Insurance Agent or relevant experience from Insurance Broking Industry
3. Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
4. Basic computer knowledge and statistical analysis

Proper Job Description

A Senior CSM ServiceNow Implementer position, requiring a technical background with experience in Customer Service Management (CSM). Applicants should have 7–10 years of IT experience, including at least 5 years in ServiceNow development and a minimum of 2 years focused on CSM implementations. This role involves delivering enterprise-level solutions within an Agile framework.

Responsibilities include configuring and customizing features within the ServiceNow CSM module, such as case management, transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

The role also requires designing and implementing integrations with internal and external systems using REST and SOAP APIs. Experience working with IntegrationHub and MID Server is essential.

The candidate will develop scalable, maintainable solutions following ServiceNow best practices and organizational DevOps guidelines, utilizing up-to-date platform features to maintain code quality.

Collaboration with architects, product owners, and QA teams is expected throughout the delivery cycle. The candidate may also provide technical guidance and mentorship to junior developers to support consistency and standards adherence.

Experience

o 7–10 years of overall IT/software development experience

o Minimum 5 years of ServiceNow development experience

o At least 2 years of experience delivering CSM implementations projects

Technical Skills

o Configuring and customizing features within the ServiceNow CSM module

o Transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

o Strong expertise in building and consuming REST and SOAP APIs

o Experience working with Integration Hub and MID Server

o Deep understanding of ServiceNow root models, including CMDB, case tables, and SLAs

o Familiar with ServiceNow Agent Workspace, Virtual Agent, and Configurable Workflows

Certifications (Mandatory)

o Certified System Administrator (CSA)

o Certified Implementation Specialist – CSM

Soft Skills

o Strong analytical and problem-solving skills

o Effective communication and stakeholder engagement abilities

o Ability to work independently and deliver in a fast-paced environment

Location and Flexible locations: PAN India (Any CG Location)

🌍 We’re Hiring: AI Growth Manager | Remote | Full-time

Are you looking to kickstart your career in enterprise AI sales while working directly with senior executives?

Do you thrive in a fast-paced, startup environment and enjoy being the engine that drives deals forward?

We’re looking for an AI Growth Manager to support our enterprise sales motion, ensuring every new contact, opportunity, and follow-up is tracked, executed, and advanced. This hybrid role blends client-facing interactions with behind-the-scenes operational support, providing hands-on exposure to enterprise sales, consultative selling, and solution scoping.

What You’ll Do:

🔹 Research, qualify, and follow up on new contacts and opportunities

🔹 Prepare presentations, proposals, and meeting materials for senior executives

🔹 Join client meetings, capture notes, and manage follow-ups

🔹 Coordinate workshops, demos, and proof-of-concepts with internal teams

🔹 Maintain dashboards, CRM data, and weekly pipeline reports

Who You Are:

✔️ 2–5 years of experience in sales, business development, consulting, or operations (internships welcome)

✔️ Eager to learn enterprise sales directly from experienced executives

✔️ Self-starter, organized, detail-oriented, and comfortable in ambiguous environments

✔️ Excellent communication skills, able to capture meeting outcomes clearly

✔️ Curious about AI, enterprise technology, and consultative sales

✔️ Proficient with productivity tools (Google Workspace, PowerPoint, Excel); HubSpot familiarity is a plus

✨ Why Join Us:

• Work directly with senior executives and global enterprise clients
• Build hands-on skills in enterprise AI sales and solution scoping
• Be part of a high-growth AI startup recognized as a Top 5 Data Science & ML platform
• Competitive compensation and remote flexibility

We are looking for "Sr.Software Engineer (API)" for Reputed Client @ Bangalore Permanent Role.

Experience: 5 - 7 Yrs

1.Roles & Responsibilities:

• Design, develop, and unit test applications in accordance with established standards.  

• Preparing reports, manuals and other documentation on the status, operation and maintenance of software.  

• Analyzing and resolving technical and application problems  

• Adhering to high-quality development principles while delivering solutions on-time and on-budget  

• Providing third-level support to business users.  

• Compliance of process and quality management standards  

• Understanding and implementation of SDLC process

2.Technical Skills:

Primary Skills

• 2+ years of experience in Web API, C#.Net, OOPS and Entity framework

• Minimum 1+ years of experience on Web Application development HTML, CSS, JavaScript/JQuery, Entity framework and Linq Queries

• Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions

Secondary Skills

• Experience in analysing existing code and debugging.

• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)

• Proven experience of delivering on-time and with quality

• Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code

Desired Skills

• Should have experience in developing ERP applications or Database Intensive Data Entry applications. 

• Been on a same role for a period of 2 years or more

• Hands on experience of configuration management and version maintenance

• Prior experience of working in the shipping domain

• Should be able to understand the Functional Specifications and Technical Specifications and develop the application as per the specification provided.

• Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.

3.Abilty:

• Excellent Communication Skills

• Good conceptualization skills

• Strong Visualization ability

• Analytical ability

• Quality Oriented

• Problem solving

4.Educational Qualification:

BE/B-Tech/MCA/ M.Tech

Job Summary

We are looking for a highly motivated and innovative Business Development Associate to join our team. The ideal candidate will identify new business opportunities, conduct market research, build and maintain client relationships, and collaborate with internal teams. You'll play a key role in bridging the gap between clients and the organization, driving growth, and ensuring our offerings align with client needs.

Must have skills

• Seeking freshers to those with up to 2 years of experience.
• Excellent customer service and sales skills.
• Strong verbal and written communicator. 
• Excellent presentation skills. 
• Proficiency in Microsoft Office.

Roles and Responsibilities

• Identify and target potential customers to generate new sales opportunities.
• Initiate contact with prospective clients through calls, emails, and social media to establish connections and schedule meetings.
• Cultivate and maintain strong relationships with both new and existing customers.
• Understand customer needs and provide customized solutions that align with their purchasing goals.
• Create and present engaging presentations and proposals to potential customers.
• Negotiate terms and close sales to achieve or surpass sales targets, focusing on stock placement subscriptions.
• Conduct market research to stay informed about industry trends, competitors, and potential growth areas in B2C sales.
• Analyze sales data and market trends to identify new opportunities for expanding the business.
• Collaborate with marketing and product development teams to ensure business development efforts align with overall company strategy.
• Gather feedback and insights from customers to help refine product offerings and marketing strategies.
• Monitor and report on key performance indicators (KPIs) related to business development and sales activities.
• Prepare regular reports for management to review progress and outcomes.

Data Scientist-

We are looking for an experienced Data Scientists to join our engineering team and

help us enhance our mobile application with data. In this role, we're looking for

people who are passionate about developing ML/AI in various domains that solves

enterprise problems. We are keen on hiring someone who loves working in fast paced start-up environment and looking to solve some challenging engineering

problems.

As one of the earliest members in engineering, you will have the flexibility to design

the models and architecture from ground up. As any early-stage start-up, we expect

you to be comfortable wearing various hats, and be proactive contributor in building

something truly remarkable.

Responsibilities

Researches, develops and maintains machine learning and statistical models for

business requirements

Work across the spectrum of statistical modelling including supervised,

unsupervised, & deep learning techniques to apply the right level of solution to

the right problem Coordinate with different functional teams to monitor outcomes and refine/

improve the machine learning models Implements models to uncover patterns and predictions creating business value and innovation

Identify unexplored data opportunities for the business to unlock and maximize

the potential of digital data within the organization

Develop NLP concepts and algorithms to classify and summarize structured/unstructured text data

Qualifications

3+ years of experience solving complex business problems using machine

learning.

Fluency in programming languages such as Python, NLP and Bert, is a must

Strong analytical and critical thinking skills

Experience in building production quality models using state-of-the-art technologies 

Familiarity with databases like MySQL, Oracle, SQL Server, NoSQL, etc. is

desirable Ability to collaborate on projects and work independently when required.

Previous experience in Fintech/payments domain is a bonus

You should have Bachelor’s or Master’s degree in Computer Science, Statistics

or Mathematics or another quantitative field from a top tier Institute

• Job Title - Sr UX / UI Web Designer
• Location - Sector 5, Salt Lake
• Shift Timing - 2:15 PM to 11:30 PM
• Week Off- Every Sunday and Alternate Saturday
• Half Day - Saturday

Job Overview:

Gathering user requirements, designing graphic elements, and building navigation components. To be successful in this role, you should have experience with graphics design software and wireframe tools. If you have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet up! Ultimately, you’ll create both functional and appealing features that address our clients’ needs and which in turn help us grow our customer base.

Technical Skills Preferred:

• Coding - HTML, CSS, JavaScript, jQuery, Dreamweaver
• Design and graphics - InDesign, Illustrator, Photoshop, Flash
• Content management system (CMS) - WordPress, Adobe Business Catalyst, Drupal, Joomla, Extron, Zopf.(good to have)

Job Responsibilities:

• Illustrate design ideas, PDFs, PPTs, Other documents using storyboards, process flows and competition trends.
• Gather and evaluate requirements in collaboration with our WEB & MARKETING Manager & of course Directors.
• Design graphic user interface elements of all kinds.
• Build page navigation buttons and search fields.
• Develop UI mock-ups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g., images, sketches, and tables)
• Prepare and present rough drafts to internal teams and key stakeholders.
• Identify and troubleshoot UX problems (e.g., responsiveness)
• Conduct layout adjustments based on user feedback.
• Adhere to UK Technology competition examples as standards on fonts, colors and image.

Job Requirements:

• Portfolio of design projects we can lay visuals on
• Proven work experience as a UI/UX Designer or a similar web/graphics design role for minimum 12- months.
• Knowledge of wireframe tools (e.g., Wireframe.cc and InVision)
• Up-to-date knowledge of relevant graphics design software like Adobe Illustrator and Photoshop
• Team spirit: strong communication & creative skills to collaborate with various stakeholders.
• BSc in Design, Computer Science, or relevant field though not a must.
• Minimum 36-months of verifiable experience, with the right mindset is a must.

Interested candidates are requested to apply online

Thanks!

Team HR

Salescom Services

• Experience in corporate training with minimum 3.5 years of experience in Technical training
• Exposure into Core Java & Advanced Java
• Candidate should have good Presentation, verbal & written communication Skills.
• Good to have knowledge on FET