Salesforce Developer – Agentforce

Role: Lead Engineer

Location: India, Remote

Experience: 7-8 Years

Shift: Overlap with US Business Hours (as required)

Algoworks

www.algoworks.com

About the company

Algoworks is an award-winning artificial intelligence, engineering services and experience transformation firm with offices across the United States, Europe, South America and India. We bring together a global team of engineers, architects, designers, researchers and operators united by rigor, accountability and a commitment to delivering measurable results.

For over 20 years, Algoworks has partnered with Fortune 500 organizations across the Americas, Europe and Asia to define, build and run technology that drives meaningful business outcomes. Our work combines human-centered design, engineering excellence and AI-powered capabilities to solve complex challenges with clarity and precision. Innovation, particularly in the responsible application of AI, is embedded in how teams approach problem-solving and continuous improvement.

At Algoworks, growth is continuous and closely tied to impact. Teams collaborate across geographies and disciplines, strengthening outcomes through shared insight and collective expertise. The culture values transparency, open dialogue and an environment where every voice is heard and contribution is recognized.

Through collaboration, accountability and a focus on results, Algoworks operates at the intersection of technology and people, building not only advanced systems but strong global teams that elevate performance and create lasting impact.

Follow the video below to know about us! Clipchamp

Role overview

We are looking for an experienced Salesforce Technical Lead with 7–8 years of hands-on Salesforce development experience and proven leadership capabilities. The ideal candidate should be capable of leading a team, mentoring junior developers, acting as the technical anchor for projects and driving end-to-end delivery while working closely with US-based clients.

The candidate should possess excellent technical expertise across the Salesforce ecosystem, strong client-facing communication skills and experience translating business requirements into scalable technical solutions. Experience with Salesforce Agentforce and AI-powered Salesforce implementations is highly preferred.

Key responsibilities:

• Lead the design, development and implementation of Salesforce solutions across multiple projects.
• Act as the technical anchor for the team by providing architectural guidance, conducting code reviews and ensuring adherence to Salesforce best practices.
• Lead and mentor a team of Salesforce Developers and Consultants, providing technical guidance and grooming junior team members.
• Work directly with US-based clients to understand business requirements, conduct discovery sessions and translate functional requirements into technical designs.
• Participate in solution design discussions and recommend scalable, secure and maintainable Salesforce solutions.
• Break down requirements into technical tasks, allocate work to team members and ensure timely execution and delivery.
• Own end-to-end project execution, including effort estimation, sprint planning, risk identification, dependency management and release coordination.
• Ensure high-quality deliverables through design reviews, code reviews, testing support and adherence to development standards.
• Collaborate with Business Analysts, Project Managers, QA teams, Architects and stakeholders throughout the project lifecycle.
• Troubleshoot complex production issues and provide technical leadership during critical situations.
• Drive adoption of Salesforce best practices, DevOps processes and AI-driven capabilities using Agentforce.
• Support pre-sales activities by providing technical inputs, effort estimations and solution recommendations whenever required.

Required skills and competencies:

Salesforce platform

• Strong hands-on experience with:
• Apex
• Lightning Web Components (LWC)
• Aura Components
• Visualforce
• SOQL and SOSL
• Flows
• Batch Apex
• Queueable and Scheduled Apex
• Platform Events
• REST and SOAP APIs
• Integrations using Named Credentials and OAuth
• Custom Metadata Types
• Security and Sharing Model
• Governor Limits Optimization

Salesforce clouds

Strong implementation experience in:

• Sales Cloud
• Service Cloud
• Experience Cloud

Good to have

• Financial Services Cloud (FSC)
• Revenue Cloud
• Marketing Cloud

Agentforce and AI

• Good understanding of Salesforce Agentforce and Agentic AI capabilities.
• Hands-on implementation experience on at least one Agentforce project.
• Knowledge of Prompt Builder, AI-powered automation, Data Cloud integration and AI Agents is highly desirable.

Development and DevOps

• Git/GitHub
• CI/CD Pipelines
• Salesforce DX
• VS Code
• Deployment tools such as Copado, AutoRABIT, Gearset, or Jenkins
• Agile/Scrum methodology

Must have skills:

• 7–8 years of Salesforce development experience.
• Experience leading a team of Salesforce Developers.
• Proven ability to mentor and groom junior team members.
• Strong experience working with US-based clients in client-facing roles.
• Experience in requirement gathering, solution discussions, technical documentation and requirement translation.
• Experience in task planning, effort estimation, sprint planning and execution tracking.
• Ability to manage multiple priorities while ensuring successful project delivery.
• Excellent analytical, problem-solving and decision-making skills.

Certifications (Mandatory):

Candidates should possess multiple Salesforce certifications, including:

• Salesforce Certified Administrator
• Salesforce Platform Developer I (PD I)
• Salesforce Platform Developer II (PD II)
• Salesforce Sales Cloud Consultant
• Salesforce Service Cloud Consultant
• Salesforce Agentforce Certification (Specialist/Developer or equivalent)

Additional Salesforce certifications will be an added advantage.

Nice to have skills:

• Experience working in Agile environments.
• Exposure to enterprise-scale Salesforce implementations.
• Strong understanding of integration architecture and middleware platforms.
• Excellent stakeholder management and presentation skills.
• Self-driven, proactive and capable of independently driving technical discussions with customers.

Desired attributes:

• Excellent verbal and written communication skills.
• Strong leadership and mentoring capabilities.
• Client-first approach with exceptional stakeholder management skills.
• Strong ownership mindset with accountability for end-to-end delivery.
• Ability to work effectively in cross-functional and distributed teams.
• Excellent planning, prioritization and execution skills.
• Strong collaboration and conflict-resolution abilities.

Why join us?

• Opportunity to lead large-scale Salesforce transformation programs.
• Work directly with global clients and enterprise implementations.
• Exposure to cutting-edge Salesforce AI and Agentforce technologies.
• Collaborative, learning-focused work culture with opportunities for career growth and leadership.

Interview process

2 rounds of discussion.

Skills-

• Salesforce Development
• Apex
• Apex Triggers
• Apex Classes
• Lightning Web Components (LWC)
• SOQL / SOSL
• Salesforce Flows
• REST/SOAP APIs
• Salesforce Integration
• Data Loader
• Salesforce Security & Sharing

Position: Salesforce Developer

Location: Pune/Indore (Hybrid)

CTC Range: As per market standard

Experience: 5+ Years

Job Summary

We are seeking a skilled Salesforce Developer to design, develop, customize, and maintain Salesforce applications. The ideal candidate should have hands-on experience with Salesforce platform development, Lightning technologies, Apex, integrations, and best practices while collaborating closely with business stakeholders and cross-functional teams.

Key Responsibilities

• Design, develop, and maintain Salesforce solutions using Apex, Lightning Web Components (LWC), Aura Components, Visualforce, and SOQL/SOSL.
• Configure Salesforce Sales Cloud and Service Cloud based on business requirements
• Develop scalable custom applications, workflows, validation rules, approval processes, Flows, and Process Builder automation
• Build and consume REST/SOAP APIs for integrations with external enterprise applications
• Perform code reviews, unit testing, deployment, and production support
• Troubleshoot application issues and optimize system performance
• Work closely with Business Analysts, Architects, QA teams, and stakeholders during the SDLC
• Participate in Agile ceremonies including sprint planning, estimation, and retrospectives
• Maintain technical documentation and ensure adherence to Salesforce best practices

Required Skills

• 4–8 years of Salesforce development experience
• Strong expertise in:
• Apex
• Lightning Web Components (LWC)
• Aura Components
• Visualforce
• SOQL/SOSL
• Salesforce Flows
• Experience with REST and SOAP API integrations
• Knowledge of Salesforce deployment tools such as:
• Change Sets
• Salesforce DX (SFDX)
• VS Code
• Git
• Experience with CI/CD pipelines
• Strong understanding of Salesforce security model, sharing rules, profiles, roles, and permission sets
• Good knowledge of governor limits and platform optimization

Benefits:

• Flexible schedule
• Provident Fund

Application Question(s):

• 5+ Years in Salesforce development with integration focused approch or DO NOT APPLY
• Max notice period 30 days, If higher DO NOT APPLY****
• MAX budget 20 LPA if more then DO NOT APPLY
• Minimum 60% throughout your acedemics (10, 12 and Graduation) or DO NOT APPLY
• Must be staying Pune or Indore or DO NOT APPLY

Work Location: In person

Mandatory Technical Skills

• Salesforce Development
• Apex
• Apex Triggers
• Apex Classes
• Lightning Web Components (LWC)
• SOQL / SOSL
• Salesforce Flows
• REST/SOAP APIs
• Salesforce Integration
• Data Loader
• Salesforce Security & Sharing

·      Unit Testing / Test Classes

We are seeking a Salesforce Technical Lead with 8+ years of platform experience to architect and deliver scalable solutions. You'll lead technical design across Apex, LWC, and integrations, set best practices, and mentor a team of developers.

Key Responsibilities

• Architect Salesforce solutions and lead technical design

• Build with Apex, Lightning Web Components, and SOQL

• Design and implement integrations (REST/SOAP, middleware)

• Own data modeling and platform best practices

• Review code and mentor developers

• Translate stakeholder requirements into solutions

Mandatory Skills

• 8+ years on the Salesforce platform

• Strong Apex, LWC, and SOQL

• Integration design (REST/SOAP, middleware)

• Solution architecture and data modeling

• Technical leadership and code review

• Salesforce certifications (preferred)

Nice to Have: Sales/Service Cloud, CPQ; CI/CD (SFDX, Git)

Role Descriptions: - Design| develop Salesforce and CPQ solutions. - Configure and validate Conga CPQ (pricing| bundles| quoting workflows). - Develop Conga Composer document generation. - Build and automate Excel/X-Author solutions with VBA. - Integrate Salesforce with external systems using APIs. - Support CI/CD| deployments| and release management.

Essential Skills: - Salesforce roles across Development| CPQ and Excel automation. - Hands-on experience in Conga CPQ (pricing| configuration| quoting lifecycle). - Expertise in Salesforce development (Apex| LWC| Aura) . - Experience in Conga Composer (document generation/validation). - Strong exposure to X-Author for Excel and VBA automation. - Knowledge of APIs (REST/SOAP) and Salesforce data model. - DevOps exposure (Git| Jenkins| CI/CD| UCD).

What you'll do

Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.

Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.

Stay hands-on. You'll still write code, build integrations, and work with APIs every day.

Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.

Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.

Review code and designs. Mentor the developers on your projects and unblock them fast.

Be the escalation point when something breaks or an integration misbehaves.

Own client communication on the technical side status, tradeoffs, bad news, early.

Keep the bar high: clear docs, clear updates, clear commit history.

What we're looking for

4–7 years shipping software, with real depth in REST APIs and system integrations.

Experience leading projects or small teams — the person others check with before they build.

Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.

You can sit with a non-technical client, understand the problem, and come back with a working solution.

Still enjoy building. This is technical leadership, not coordination.

Self-driven. You'll often be the senior-most engineer on the account.

Why you'll love this role

Full ownership from first call to delivery — you run projects, not a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

A step into technical leadership without giving up the hands-on work.

Dear Candidate,

We are hiring for below requirements.if its matching please share your updatedprofile

Minimum qualifications

·      B.E or B.Tech or MCA

·      Proven experience as a Solution Architect, with a strong understanding of Salesforce's platform.

Must have experience in Service Cloud, Experience Cloud, Data Cloud

Must have experience of integrating Salesforce with other 3rd party applications using middleware (MuleSoft), and REST/SOAP APIs

Must have done at least solutioning with 2-3 large implementations individually or in lead capacity.

· Experience in CI/CD (Gearset, Copado, Jenkins), Git, VS Code, Oracle integrations

·      Deep understanding of user-centered design methods and standard processes.

· Ability to thrive in a fast-paced, collaborative environment.

· Excellent problem-solving and communication skills.

· Attention to detail and a strong sense of aesthetics

Preferred qualifications

·      Certifications in Salesforce/Product Owner

·      Relevant Years of experience in Salesforce ecosystem

·      Must be able to apply design thinking in the business processes

·      Understand the business problem and convert the problem into value stream.

·      Experience in migrating functionalities and data from 3rd party applications into Salesforce

·      Excellent skills in persuasion and documentation using excel, word document, graphics etc.

·      Expertise in any of the diagramming tools like draw.io, visio, lucidchart. Modelling tools knowledge is a must. Archimate is an additional advantage.

·      DataModelling capability including creation or ERD.

· Familiarity with AWS/Azure for hybrid integrations

· Experience in HTML, CSS, JavaScript, Bootstrap

· Self-motivated and capable of taking decisions in ambiguous situations

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

MuleSoft Certified Developer - Level 1 - TrailheadTrailhead

Required Skills

Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Storytelling

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities-

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

• Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

• Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

• Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

• Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Position Overview

We are seeking a versatile Senior Full Stack & AI Agent Developer to architect, build, and

maintain end-to-end software solutions spanning web platforms, desktop applications, and

autonomous AI agents capable of interacting with and controlling these software systems.

The ideal candidate will bridge traditional engineering software with cutting-edge artificial

intelligence to automate data processing and enhance operational decision-making. While

not strictly required, a background or strong interest in the energy sector—specifically

drilling and completion operations—is highly desirable.

Key Responsibilities

• Full Stack Development: Design, develop, and deploy robust web applications and

native desktop software utilized by engineering and operational teams.

• AI Agent Engineering: Build, train, and integrate autonomous AI agents and LLM-

driven workflows capable of interpreting data, executing commands, and safely

controlling desktop and web-based software.

• Workflow Automation: Translate complex workflows into intuitive software features

and autonomous agent actions, minimizing manual data entry and operational

bottlenecks.

• Data Integration: Handle high-frequency data streams and integrate them seamlessly

into user interfaces and backend AI models.

• Architecture & Scalability: Ensure high performance, security, and scalability across

cloud infrastructure (AWS/Azure), local desktop environments, and potential edge

computing setups.

• Cross-Functional Collaboration: Work closely with domain experts and end-users to

translate field challenges into technical product requirements.

Required Qualifications & Experience

• Experience: Minimum of 5 years of professional software development experience,

with a proven track record of delivering production-ready web and desktop

applications.

• Programming Languages: Strong proficiency in Python, JavaScript/TypeScript, and at

least one compiled language (C#, C++, or Java).• Web & Desktop Frameworks: Hands-on experience with modern frontend

frameworks (React, Angular, or Vue.js), Node.js, and desktop application development

(Electron, WPF, Qt, or Tauri).

• AI & Agent Tooling: Demonstrated experience building AI agents using LLM APIs

(OpenAI, Anthropic), open-source models (Hugging Face), LangChain, LlamaIndex,

AutoGPT, or custom agent architectures.

• Automation & UI Control: Expertise in software control mechanisms using tools like

Selenium, Playwright, PyAutoGUI, Appium, or computer vision-based GUI automation to

allow AI agents to navigate software.

• Cloud, DevOps & Databases: Experience with Git, Docker, CI/CD pipelines, cloud

platforms (AWS/Azure/GCP), RESTful APIs, GraphQL, and relational/NoSQL databases.

Preferred Qualifications (Strong Plus)

• Industry Domain Expertise: Prior hands-on development experience within the oil and

gas sector, specifically focused on drilling, completions, rig operations, or subsurface

engineering software.

• Data & Protocols: Familiarity with oilfield data standards (e.g., WITSML, OPC-UA) and

time-series databases.

• Experience deploying AI models and agents in edge or low-connectivity environments

(such as offshore rigs or remote drilling sites).

• Familiarity with safety-critical software design and cybersecurity standards in

industrial control systems (ICS/SCADA).

• Degree in Computer Science, Software Engineering, Petroleum Engineering, or a related technical discipline.