Salesforce Developer – Agentforce

Job Title: KYC Executive – Pocketly

Job Summary:

We are looking for a detail-oriented KYC Executive to handle customer verification processes and ensure compliance with regulatory requirements. The role involves verifying customer documents, identifying discrepancies, and maintaining accurate records.

Key Responsibilities:

Perform KYC verification of customer documents (Aadhaar, PAN, etc.)

Ensure compliance with internal policies and regulatory guidelines

Review and validate customer data for accuracy and completeness

Identify and flag suspicious or fraudulent activities

Maintain proper documentation and records of verified profiles

Coordinate with internal teams for KYC-related queries and escalations

Job Summary

We are looking for a strong QAD Developer to support a US-based client from our Applix offshore delivery center. The role requires a self-driven engineer who can independently handle QAD-related customizations, enhancements, implementation support, troubleshooting, and ongoing production support.

The ideal candidate should be comfortable working directly with functional stakeholders, understanding business requirements, converting them into technical solutions, and supporting deployment and stabilization activities with minimal supervision.

Shift:

• Second shift / US overlap
• Regular working hours will extend up to 11:30 PM IST on certain business days.

Required Skills

• Strong hands-on experience in QAD ERP development and customization
• Good understanding of QAD technical architecture
• Experience in custom development, reports, forms, interfaces, and enhancements
• Good understanding of manufacturing/business process flows in ERP environments
• Ability to troubleshoot production issues independently
• Strong SQL knowledge for data analysis, backend troubleshooting, and query handling
• Experience supporting implementations, rollouts, or enhancement projects
• Good communication skills and ability to interact with US-based teams

Preferred Skills

• Experience in manufacturing industry environments
• Exposure to integrations, EDI, or external system interfaces
• Experience supporting QAD implementations or upgrades
• Familiarity with change management, release processes, and production support practices

Key Traits

• Self-sufficient and proactive
• Able to work with minimal supervision
• Strong ownership mindset
• Comfortable in a client-facing offshore support model
• Able to handle second-shift working hours consistently
• Excellent verbal and written communication skills, with the ability to clearly explain technical issues, progress, risks, and dependencies to US-based client teams
• Proactive ownership mindset, with the ability to independently drive QAD customizations, issue resolution, and implementation tasks from analysis through closure with minimal supervision

Key Responsibilities

• Develop, customize, and support QAD ERP solutions based on business requirements
• Handle QAD-related enhancements, bug fixes, and implementation activities
• Work on forms, reports, custom programs, interfaces, and data handling within the QAD environment
• Analyze functional requirements and convert them into technical design and development tasks
• Support issue investigation, root cause analysis, and defect resolution in production and non-production environments
• Collaborate with client stakeholders, functional teams, and internal delivery teams during requirement clarification, development, testing, and deployment
• Perform unit testing and support SIT/UAT cycles
• Assist in data migration, configuration support, and deployment activities as needed
• Maintain proper technical documentation for customizations, fixes, and implementation changes
• Work independently during offshore support hours and provide timely progress and issue updates

• Build campaign generation services which can send app notifications at a speed of 10 million a minute
• Dashboards to show Real time key performance indicators to clients
• Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds
• Building highly available & horizontally scalable platform services for ever growing data
• Use cloud based services like AWS Lambda for blazing fast throughput & auto scalability
• Work on complex analytics on terabytes of data like building Cohorts, Funnels, User path analysis, Recency Frequency & Monetary analysis at blazing speed
• You will build backend services and APIs to create scalable engineering systems.
• As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
• You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
• Collaborating various highly-functional teams in the company to meet deliverables throughout the software development lifecycle.
• Identify and improvise areas of improvement through data insights and research.

• 2-5 years of experience in backend development and must have worked on Java/shell/Perl/python scripting.
• Solid understanding of engineering best practices, continuous integration, and incremental delivery.
• Strong analytical skills, debugging and troubleshooting skills, product line analysis.
• Follower of agile methodology (Sprint planning, working on JIRA, retrospective etc).
• Proficiency in usage of tools like Docker, Maven, Jenkins and knowledge on frameworks in Java like spring, spring boot, hibernate, JPA.
• Ability to design application modules using various concepts like object oriented, multi-threading, synchronization, caching, fault tolerance, sockets, various IPCs, database interfaces etc.
• Hands on experience on Redis, MySQL and streaming technologies like Kafka producer consumers and NoSQL databases like mongo dB/Cassandra.
• Knowledge about versioning like Git and deployment processes like CICD.

Customer Experience Executive (Retail Store Sales)

Location: Bandra & Prabha Devi, Mumbai

Job Description

• Providing customers information on the retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions

• Replenishing retail shelves as per store requirement

• Managing store visual merchandising and managing customer billing and giftwrapping

• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations

• Maintaining a safe and healthy work environment

• Following the cleaning and hygiene guidelines set by the store

Skill & Qualifications:

•Candidate should ideally have 2- 3 years of experience in the similar profile

• Graduate in any stream. Hotel Management qualification/ course will be an added advantage

• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality

• Good written and verbal communication skills

• Ability to work well under pressure

• Flexible and works well with a team

• Ability to multitask

Reporting Manager: Store Manager

Voyager Health Pvt Ltd, a prominent healthcare technology company, is seeking a highly skilled Full-Stack Mobile App Developer with a focus on hybrid app development. As a Full-Stack Developer, you will play a pivotal role in shaping the technological vision and ensuring the seamless development and evolution of our healthcare platform.

Key Responsibilities:

· Lead and oversee the entire technical roadmap, architecture, and development lifecycle of our hybrid healthcare platform.

· Define and execute the technical strategy in alignment with the company's goals and vision.

· Provide technical expertise and guidance in wireframing, architecture, and technology stack selection.

· Develop, test, and deploy high-quality Android and iOS applications for our platform, utilizing hybrid app development.

· Design and implement user interfaces for both platforms, ensuring a unified user experience.

· Utilize Angular for front-end development and Node.js for back-end development to create a comprehensive healthcare app.

· Integrate third-party APIs and technologies to enhance app functionality and performance.

· Optimize app performance and ensure high levels of security and data privacy.

· Collaborate with cross-functional teams and contribute to the continuous improvement of our mobile app development processes.

Qualifications:

· Bachelor's degree in Computer Science, Engineering, or a related field.

· 5-8 years of experience in mobile app development for Android and iOS platforms with a strong emphasis on hybrid app development.

· Proficiency in wireframing, Node.js, and Angular.

· Extensive experience in developing and leading healthcare platforms.

· Expertise in both front-end and back-end development.

· Familiarity with agile development methodologies and DevOps practices.

· Excellent problem-solving skills and attention to detail.

· Proven leadership and people management capabilities.

· Ability to work effectively in a collaborative team environment.

Strong communication and interpersonal skills

About [24]7.ai

[24]7.ai uses artificial intelligence, human insight, and deep vertical expertise to produce personalized, consistent, and satisfying customer experiences. The company's advanced conversational AI platform, combined with more than 20 years of contact center operational expertise, empowers the world's largest and most recognizable brands to deliver natural, frictionless conversations across all digital and voice channels. For more information, visit http://www.247.ai/">http://www.247.ai.

The Marketing Web Developer is part of [24]7.ai’s Marketing team. You will need to work collaboratively with local team members and others located in Bangalore and Toronto. This resource will be fully responsible for developing and maintaining the 247.ai website so they should be skilled in Drupal 9, HTML5, CSS, JS, Bootstrap, SASS, and possess hands-on experience with Drupal front-end theming, Integration, page development.

Areas of Responsibility

• Technical consultation and development of new pages / templates / modules in Acquia Drupal.
• Add/modify content, scripts, code, UI, modules, media etc. as per [24]7.ai Marketing and Acquia Web guidelines.
• Maintaining database, file system, dev, staging and production environments on Acquia Cloud as per [24]7.ai Marketing & Acquia guidelines.
• Check and apply Drupal security updates/patches as and when available on Drupal.org.
• Support [24]7.ai Web projects and go live/cutover activities.
• Liaise with [24]7.ai Marketing and our Acquia TAM to consult/fix issues that impact the website, and to ensure performance and availability.
• Skilled with SQL database management – from SQL to table manipulation.
• Manages all technical aspects of the CMS and Acquia development environments.
• Performance tuning, broken link fixes and implement SEO technical audits as provided by our SEO vendor.
• Uptime monitoring.
• Project ticketing (for internal tracking).
• 24x7 Emergency support.

Key Competencies

• Full-stack Drupal developer with expertise on Drupal 8 and 9 is required
• 3+ years of experience planning and implementing web projects
• Bachelor and Master Engineering degrees
• Languages: PHP, C, C#, Java, HTML5, CSS, SaaS, JavaScript
• Databases: MYSQL, Oracle
• Operating System: Linux/Abuntu, Windows
• Libraries: JQuery, Angular JS, Bootstrap
• Server side technologies: J2EE, ASP.net, JSP, Apache Solr, Apache
• Source control: SVN, Git, Github
• Must have excellent attention to detail and create clean, organized code as well as document modifications.
• Excellent problem solving and debugging skills.
• Knowledge of web performance optimization techniques.
• Knowledge of web vulnerability prevention methods.
• Experience working with cross-functional teams and receiving feedback from all levels. Work hours are shifted to overlap 2-3 hours with US Pacific Time zone as needed.
• Excellent written and verbal communication skills required.
• Ability to work within a rapidly changing environment, multi-task and prioritize.
• Must be innovative, self-driven, motivated, organized and detail-oriented
• Exhibit a high level of individual initiative.