Restaurant Team Lead

Company Description

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

We are seeking a high-performing Sales Team Leader to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.

Key Responsibilities:

• Lead, manage, and mentor a team of inbound Business Consultants to achieve monthly revenue targets.
• Conduct daily stand-ups, pipeline discussions, and deal reviews to ensure effective conversion.
• Monitor individual performance through CRM dashboards and ensure process adherence.
• Track and report key performance metrics (calls, demos, closures, revenue).
• Drive team performance for consistent achievement of MRR and closure numbers.
• Ensure timely and high-quality follow-ups with all inbound leads.
• Support team members in deal negotiation, closure, and retention of key customers.
• Identify skill gaps and work with L&D to enhance sales capability and product knowledge.
• Conduct regular role-plays, feedback sessions, and performance improvement discussions.

Qualifications

• Experience: 3–6 years in B2B Inside Sales / SaaS Sales with at least 2 years of proven experience in leading a sales team.
• Must Have: Prior experience in handling inbound sales processes and achieving monthly revenue targets.
• Strong understanding of CRM systems (preferably Zoho or similar).
• Excellent communication, analytical, and leadership skills.
• High ownership mindset with the ability to drive results under pressure.
• Experience in cloud telephony, SaaS, or communication technology will be an added advantage.

Additional Information

• High-growth work environment
• Fixed salary + attractive performance incentives
• Opportunity to work on impactful SaaS solutions

Python Developer (1–2 Years) – Agentic RAG / LLM Applications

Experience - 1 to 2 Years

Location - Chembur, Mumbai

Job Summary

We are seeking a Python Developer (1–2 years of experience) with hands-on knowledge of LLM-based applications, particularly Agentic RAG (Retrieval Augmented Generation) workflows. The candidate should be comfortable building AI-powered assistants using LangChain / LlamaIndex, integrating vector databases, and delivering production-ready APIs.

Key Responsibilities

• Develop and maintain backend services using Python (FastAPI / Flask)

• Implement RAG pipelines (document ingestion → chunking → embedding → retrieval → generation)

• Build Agentic RAG workflows:

o tool calling / function calling

o multi-step reasoning tasks

o query rewriting, routing, planner-executor patterns

• Integrate Vector Databases:

o ChromaDB / FAISS / Pinecone / Weaviate (any)

• Implement ingestion pipelines for:

o PDFs, DOCX, Excel, websites, emails, internal docs

• Build prompt templates, guardrails, and response formatting

• Add observability/logging:

o token usage, cost tracking, latency, trace logs

• Write clean, modular, and testable code

• Deploy services using Docker, basic CI/CD support

Required Skills

• Strong knowledge of Python development

• Experience with FastAPI / Flask

• Good understanding of RAG concepts:

o chunking strategies

o embeddings

o similarity search

o reranking (basic)

• Hands-on with at least one framework:

o LangChain / LlamaIndex

• Knowledge of LLM APIs

o OpenAI / Azure OpenAI / Anthropic / local models (any)

• Experience with databases

o PostgreSQL / MySQL (any)

Key Responsibilities

• Develop and implement user-centric features on web platforms to enhance overall experience and usability.
• Collaborate with designers, backend engineers, and product teams to deliver cohesive and scalable products.
• Solve diverse technical and integration challenges by building efficient solutions that connect with automation systems.
• Apply best practices to create reusable, testable, and maintainable components and frameworks.
• Optimize application performance and ensure responsive and adaptive design across multiple devices and browsers.

Qualifications

• Strong understanding of modern front-end development frameworks and architecture.
• Hands-on experience building interactive, high-performance web applications.
• Proficiency with:
• React, Redux, and TypeScript
• Build tools like Vite, CSS preprocessors such as Less/Sass
• Solid grasp of UI/UX principles, responsive design, and accessibility standards.
• Experience integrating front-end solutions with REST APIs or automation systems is a plus.
• Strong problem-solving skills and a collaborative mindset.

Key Responsibilities:

• Make outbound calls to prospective leads and handle callback requests
• Conduct WhatsApp and Email conversations with leads professionally
• Clearly explain Bhanzu’s courses and USPs to parents/students
• Convince potential customers to book and attend trial classes
• Accurately update and manage lead data in the CRM
• Collaborate with team members to optimize the lead conversion journey

Requirements:

• Excellent communication skills in English (spoken & written)
• Ability to engage and build rapport quickly with customers
• Self-motivated with a goal-driven attitude
• Basic computer skills; familiarity with CRM tools is a plus
• Must have a laptop and stable internet connection
• Willing to work 6 days a week (flexible schedule)

Job Overview

The primary role of a candidate will be a RF Engineer. The RF engineer will be a consultant who work collaboratively with the RF product team as well as partners to provide support for all presales solution aspects of the sales cycle.

Job requirements include but are not limited to the following activities: assistance & response to RFI/RFP preparation, opportunity & account planning, relation building with Partners and Product Management teams, demonstrations, joint partner solutions etc.

Responsibilities

• Strong Focus on Customer engagements in ongoing opportunities
• Assistance to product teams throughout the sales cycles
• Lead initial solution demonstrations to customers/partners.
• Assist in pre-sales to post-sale transition to ensure smooth implementation and maximum customer satisfaction.

Job description:

• Should be ready for a full-time job working from office.
• Interest and ability to identify, document and articulate the business and technical requirements of a customer.
• Excellent in customer facing, communication and presentation skills.
• Should have clear understanding of RF, Electromagnetics, RADAR, and communication technologies.
• Good knowledge in KPI parameter analysis , having knowledge in 2G/3G/4G/5G Technology & concepts.
• Should quickly learn Technology/Product/Solution offerings Spectrum monitoring equipment.
• Should be able to provide support to customers on issues raised by them.
• Should be good in writing and quantitative skills, other Microsoft tools like Excel, Word, PowerPoint, etc.
• High level of energy, enthusiasm, persistence, discipline, and a strong desire to succeed.
• Willingness to do whatever is necessary to win .
• Ability to travel abroad as well as domestically. Should be ready to travel to clients in India regularly for demonstrations, POCs, customer presentations, installations, and commissioning.

Technical Skills

• Preferred technical experience in data collection, RF optimization, Spectrum Monitoring and Management system.
• Electronics and telecommunications engineer with CCNA or equivalent networking knowledge.
• Good understanding of computer hardware technologies and its trends in market.
• Preferred experience up to 2-5 years in presales role.
• Should have better understanding of software languages and to operate the application software.
• Experience with Database, Application integration etc. desirable.
• Should be capable in conducting demos, training, etc.

Full Stack Developer (Dotnet & Angular)

• Develop web applications in C#, ASP.NET Core, ASP.NET MVC/WebAPI
• Design and develop backend APIs for complex custom business applications as per requirement
• Design and develop database schema, queries, stored procedures
• Develop frontend SPA using AngularJS/Angular 2+, API integration, Data binding
• Collaboration with developer team, Project managers to ideate software solutions
• Essential communication skills for customer conference calls and meetings
• Interact with clients and other stakeholders to understand their requirements/problems, provide daily updates, plan and module delivery
• Test software to ensure quality and efficiency
• Responsible to troubleshoot bugs and fix them as well as maintain/enhance existing projects
• Write technical documentation
• Working with Agile and Scrum methodologies
• Extensive knowledge of database performance optimization strategies, indexing, sharding
• Develop applications using TDD (Test Driven Development), Unit testing, Integration testing, NUnit/XUnit framework
• Design HLD/LLD architecture diagrams, Infrastructure diagrams, ER Diagrams

• C#
• NET/ASP.NET Core
• Entity Framework
• Javascript
• Typescript
• Angular
• Relational Databases (Postgresql etc.)
• NoSQL (MongoDB, DynamoDB etc.)
• NUnit/XUnit

• AWS/Azure/GCP
• Docker
• Kubernetes
• Microservices

Role & Responsibilities

• Understand project specifications and develop work planning schedule for projects.

• Prepare cash flow timeline for various projects.

• Generate Daily, Weekly, Monthly Progress Reports.

• Keep a track of time overrun and cost overrun.

• Keep a track of the project and flag short falls.

• Prepare plan for the Execution team.

• Coordination with site team to ensure smooth running of the project.

• Prepare micro plan.

• Preparation of Site Logistic Plan.

• Preparation of Master project Schedule

• Preparation of Cash flow.

• Resource Planning (Man, Material, Machinery)

• Schedule Tracking

• Preparing MIS Reports

• Preparing Delay Analysis, Hindrance report.

• Should be proficient in using Primavera(P6) & MS Project software.

• Should have good working knowledge of design, procurement and construction/ field services workflow processes.

• Should have the ability to work independently in a multidisciplinary team environment.

• Experience in Pro-Services Cost Controls & Monitoring would be an added advantage.

Requirement

• Candidates working in the construction industry are preferred.
• 4-5 years of relevant experience.
• E. / B.Tech Civil.