Role : Team Leader
Locations : Bandra / Mazgaon / Borivali
Key Responsibilities Area
- Follow work schedule time and safe work practices.
- Follow grooming and uniform guidelines as per the 1441 Pizzeria Grooming Guide
- Effectively open and operate the assigned outlet within the policies and guidelines of the company,
- ensuring 100% customer satisfaction at all times and protecting stakeholders interests
- Assist the Assistant Restaurant Manager/Restaurant Manager in the day to day running and supervisionof manpower and scheduling
- Own and manager peak period business as per standard operating procedures
- Ensure readiness and realistic projections / forecasting on the shift'
- Take complete responsibility for the entire shift operations relating to cash control, security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate corrective action
- Ensure upkeep of equipment, facility, and operating environment by following up on scheduled checks as per the Maintenance Contracts
- Deliver on food quality by ensuring food sanitation and cleanliness practices in a safe, healthy and hygienic environment
- Own the Customer experience and drive loyalty by adhering to food and service standards, encouraging customer feedback and resolving concerns within reasonable time limits. Use empowerment for Customer delight
- Provide regular feedback to the Central Kitchen team to escalate/highlight food concerns.
- Execute inventory and cost control process to control food wastage and preserve quality on the shift
- Train and certify the new and tenured team members regularly to deliver consistent performance on the shift
- Be supportive and dependable to the Assistant Restaurant Manager/Restaurant Manager in running effective and efficient restaurant operations
Skillset Required
Flexibility to work in rotational shifts, including weekends and holidays. Weekly off will be on weekdays
only.
Customer Service Skills: Ability to interact with guests politely, handle queries, and deliver a positive
dining experience.
Communication Skills: Clear and effective communication with team members, managers, and customers.
Upselling & Sales Skills: Ability to recommend menu items and drive additional sales through suggestive
selling.
Time Management: Ability to prioritize tasks and manage time efficiently during peak service hours.
Hygiene & Safety Awareness: Understanding of cleanliness standards, food safety, and personal
grooming norms.
Qualification & Age Criteria
Educational Qualification:
Minimum 12th Pass.
Graduation ,Diploma or certification in Hospitality/Hotel Management is an added advantage.
Experience:
3–5 years of experience in QSR, restaurant, or hospitality industry preferred.
Age Criteria:
22 to 30 years (flexible based on experience and role suitability).
Language Skills:
Good proficiency in English and Hindi
Shubham Vishwakarma
Full Stack Developer - Averlon
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🚀 About the Role
Are you ready to take on an exciting challenge in the world of premium travel services? We're looking for a dynamic and ambitious individual to drive growth, develop strategies, and make an impact in both B2C and B2B segments. If youre passionate about sales, market trends, and customer insights, this is the perfect opportunity for you.
🔹 Key Responsibilities
- Promote & Scale the Business Drive growth in both B2C and B2B markets.
- Understand Customer Needs – Identify market demands and tailor solutions accordingly.
- Optimize Business Operations – Improve processes to enhance efficiency and effectiveness.
- Market Trend Analysis – Work closely with the Planning team to identify opportunities and stay ahead of industry trends.
💡 What We’re Looking For
- Strategic Thinker – Ability to refine sales approaches with strong analytical skills.
- Innovative Mindset – Bring fresh marketing insights and creative sales tactics.
- Data-Driven Approach – Use data for market segmentation, targeting, and performance tracking.
- Customer-Centric – Understand customer behavior to create personalized sales pitches.
- Leadership Potential – Take ownership and contribute to a high-performance team.
- Fast Learner & Adaptable – Quick to grasp new processes and drive results.
✨ Why Join Us?
- 🌍 Exciting Growth Opportunity – Be part of a rapidly expanding business vertical.
- 📈 Impactful Work – Your ideas and strategies will directly shape our success.
- 🎯 Career Growth – Develop leadership and business skills for future career advancements.
- 🤝 Dynamic Team – Work with a passionate and driven team in a fast-paced environment.
If you’re ready to take your career to new heights, apply now and become part of our journey! 🚀
Opportunity
As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.
We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop.
Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.
Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!
Responsibilities
- You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
- Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
- Reproduce customer issues and log tickets to be solved by the engineering team.
- Guide users on product features and train them to use it effectively.
- Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
- Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation.
- Rigorously measure support SLA & metrics and improve it continuously.
- Maintain regular communications with customers about new feature developments and enhancements to the product.
- Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.
What you can expect in the next 12 months
Within 1 month
- You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
- Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
- You should have gone through at least 3 onboarding and sales experience in the buddy system.
- You should have spent a day at the laundry store to get live hands-on experience.
- You should be able to configure SMS API’s for national and international clients.
- Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool.
- Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you.
Within 3 months
- Independently handle hardware integration and support.
- Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.
Within 6 months
- Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.
Within 12 months
- Help interview, onboard and train incoming team members.
- Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.
What an ideal candidate looks like?
- At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ability to understand a software product and its nuances very well.
- Experience managing customer interactions effectively.
- Previous B2B SaaS and enterprise software experience.
- Excellent written and verbal communication skills.
- Ready to work in US Shift in the future when required.
What are we looking for?
Attitude
Skills
- Empathy
- Positive Attitude
- Patience
- Organized
- Process Driven
- Coachable
- Metrics Driven
- Attentive and Listening Skills
- Ability to explain in uncomplicated/ simple language
About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
- Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.
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AngularJS (1.x)Dear Job Seekers,
Greetings from Prabal Information Systems LLP.
We at Prabal Information Systems LLP have a fortune of 100 clients as our clientele. We are in the process of enhancing the team that delivers solutions in the automotive and marketplace segments. We are sure that this position will excite you and provide the necessary career growth you aspire to.
Job Brief :
We are looking for a Senior .NET Developer to join our IT department and build functional applications and websites.
Senior .NET Developer responsibilities include participating in the entire software development life cycle, debugging applications and configuring existing systems. If you’re equally happy to roll up your sleeves to write code and review other team members’ work, we’d like to meet you.
Ultimately, you’ll use your expertise in the .NET framework to help us deploy high-quality applications.
Responsibilities :
• Analyze system requirements and prioritize tasks
• Write clean, testable code using .NET programming languages
• Develop technical specifications and architecture
• Test and debug various .NET applications
• Experience with Asp.net, MVC(Mandatory) Web api etc
• Experience in Sql Server
• Review and refactor code
• Deploy fully functional applications
• Upgrade existing programs
• Support junior developers’ work
• Document development and operational procedures
Requirements and skills
• Work experience as a .NET Developer
• Proficiency in building web-based applications
• In-depth knowledge of at least one of the .NET languages (like C# and Visual Basic . NET)
• Familiarity with agile environments
• Troubleshooting abilities
• Good communication skills
JavaGreetings
Urgently Looking for Technical Training Manager
Experience : 3-7yrs
- Location - Mumbai
Must have
1) Should have experience in providing Corporate Trainings in current or past organization
2) Must have either of these skills ( Java/ Devops/ IOT/ Data Analyst/ Machine Learning/ Cloud)
3) Good Training Analysis (Delivery) and Training Management Skills
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Monitoring Technical Trainings
· Handling Escalations
· Handholding with operations team for training lab setup on the technical side
· Checking up with feedback and taking actions on low feedback.
· Monitoring Technical Trainings
We are looking for an experienced Digital Marketing Executive to assist in the planning, execution and optimization of our online marketing efforts. The promotion of products and services through digital channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours.
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Digital Marketing Executive
- Assist in the formulation of strategies to build a lasting digital connection with consumers
- Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
- Launch optimized online adverts through Google AdWords, Facebook etc. to increase company and brand awareness
- Be actively involved in SEO efforts (keyword, image optimization etc.)
- Prepare online newsletters and promotional emails and organize their distribution through various channels
- Provide creative ideas for content marketing and update website
- Collaborate with designers to improve user experience
- Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, Web Trends etc.)
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- Maintain partnerships with media agencies and vendors
Requirement and Skills
- Proven experience as Digital Marketing Executive or similar role
- Excellent understanding of digital marketing concepts and best practices
- Experience with B2C social media, Google AdWords and email campaigns and SEO/SEM
- Working knowledge of ad serving tools (e.g., DART, Atlas)
- Perfect knowledge of web analytics tools (e.g. Google Analytics, Net Insight, Web Trends etc.)
- Skills and experience in creative content writing
- Analytical mindset and critical thinking
- Excellent communication and interpersonal skills
- BSc/BA in marketing or relevant field
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- Experience using JavaScript based frameworks- ReactJS/AngularJS, HTML/CSS, Java Script, XML, jQuery, NodeJS, Express and other related technologies.-Good understanding of data structures and algorithm-Familiarity with databases.
- Experience working with container technologies like Docker and knowledge of CI/CD processes for automated integration and deployment.-Basic knowledge of AWS preferred.
- Experience with Scrum or other Agile development methodologies.-Comfortable working in multi-disciplinary, self-organized teams.-Good at written and verbal communication skills.
- Design and develop high-quality software used by millions of customers, in an agile and iterative development culture.
- Support and maintain existing applications and develop new modules as and when required for feature enhancements.
- Adopt best practices in web development, design, testing, code review, version control, documentation, build, deployment, and operations.
- Participate in design reviews, code reviews, and provide improvement recommendations.
- Working closely with product lead, delivery lead, and other agile team members, and ensures that the desired result for our projects are achieved.
IT Recruiter job description
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• Minimum 2 years of experience
• Good Knowledge of OOPs.
• Experienced with complex SQL queries and database schema design.
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• MySQL and Linux understanding is a must.
• Should be strong with Web-services REST API, and JSON.
• Should have worked on a variety of projects, with experience in payment gateways, maps, graphs, etc.
• Good coding standards is a must.
• Should have experience with collaboration tools
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● Hiring and leading team (Senior Web Developers)
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● Must have hands-on working exp on React-Native and different packages.
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● Javascript, React Native, Software Architecture, Mobile Development, Unit Testing, Swift, Java
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Full Stack Developer - Averlon