Project Engineer

Location: Hybrid/ Remote

Openings: 3

Experience: 2+ Years

Qualification: Bachelor’s or Master’s in Computer Science or a related technical field

Key responsibilities:

Automation & Frameworks

• Design, build, and maintain Test Automation frameworks using best practices.
• Continuously enhance test coverage and test efficiency through automation.

AI Awareness (Preferred)

• Familiarity with AI/ML-based testing tools or self-healing test automation frameworks is an added advantage.
• Explore ways to integrate AI-driven quality assurance into existing testing processes.

Collaboration & Reporting

• Work closely with developers, product managers, and architects in a fast-paced Agile environment.
• Report test results, risks, and improvement areas in a clear and timely manner.

Product Quality Assurance

• Test multiple products to identify deficiencies, defects, and usability gaps.
• Investigate product quality issues and drive continuous improvement in collaboration with engineering teams.

Release Readiness

• Run full regression test passes before each product release.
• Assist the team in making the go/no-go release decision based on test outcomes.

Required skills: 

• 2+ years of hands-on experience as a QA Engineer in a fast-paced, global environment
• Strong knowledge of various testing techniques – UI Testing, Automated Testing, Test-Driven Development (TDD) strategies
• Solid understanding of test methodologies (functional, non-functional, BDD)
• Expertise in end-to-end automation tools like Selenium, WebDriver, and Puppeteer for browser automation and UI testing
• Familiarity with JavaScript testing frameworks such as Jest, Mocha, Webpack (a plus)
• Basic coding knowledge in Java, HTML5, CSS3, DB2, XML is a plus
• Experience working with Agile/Scrum methodologies

Role & Responsibilities

Development of Core JavaScript libraries.

Writing reusable code or modules that can be used across all the JavaScript libraries.

Talking about your work - we love open source software, we heavily use them, and talking about how we use them is the least we can do to help the community. See our engineering blog and our GitHub page

Ideal Candidate

6-8 Years of Experience

Passion for writing Vanilla JavaScript

Strong knowledge and experience in JavaScript, HTML, and CSS.

Work Experience with TypeScript

Deep understanding of the DOM, Browser Events, JavaScript APIs, Canvas rendering, etc.

Deep understanding of how the browsers work.

Regard for optimizations that focus on delivering content to the user as quickly as possible.

Awesome Debugging Skills.

Passion to write automated tests to verify the working of libraries (You can’t possibly verify things on all devices and all browsers manually). We use Cypress for this.

Understanding the similarities and differences across browsers (young and old).

Experience in writing modular JavaScript code

Knowledge of high-level programming concepts like promises, and data-binding.

Passion to stay up to date with the constantly evolving world of front-end development.

Role Overview

We are seeking a ServiceNow Product Owner with deep expertise in ServiceNow modules (CSM, ITSM, HRSD)

and strong scripting and data-handling skills.

This role focuses on translating real enterprise workflows into structured, data-driven AI training tasks, helping improve reasoning and understanding within AI systems. It is not a platform configuration or app development role — instead, it blends functional ServiceNow knowledge, prompt engineering, and data design to build the next generation of intelligent enterprise models.

Key Responsibilities

·    Define decision frameworks and realistic scenarios for AI reinforcement learning based on ServiceNow workflows.

·    Design scenario-driven tasks mirroring ServiceNow processes like case handling, SLA tracking, and IT incident management.

·    Develop and validate structured data tasks in JSON, ensuring accuracy and clarity.

·    Write natural language instructions aligned with ServiceNow’s business logic and workflows.

·    Use SQL queries for validation and quality checks of task data.

·    Apply prompt engineering techniques to guide model reasoning.

·    Collaborate with peers to expand and document cross-domain scenarios (CSM, ITSM, HRSD).

·    Create and maintain documentation of scenario patterns and best practices.

Required Experience

·    4–6 years of experience with ServiceNow (CSM, ITSM, HRSD).

·    Deep understanding of cases, incidents, requests, SLAs, and knowledge management processes.

·    Proven ability to design realistic enterprise scenarios mapping to ServiceNow operations.

·    Exposure to AI model training workflows or structured data design is a plus.

Preferred Qualifications

·    ServiceNow Certified System Administrator (CSA)

·    ServiceNow Certified Implementation Specialist (CIS-ITSM / CSM / HRSD)

·    Exposure to AI/ML workflows or model training data preparation.

·    Excellent written and verbal communication skills, with client-facing 

Mandatory Skills: Scripting (Javascript, Glide Script), JSON Handling, SQL, Service Now Modules (ITSM, CSM, HRSD) and Prompt Engineering.

Role Overview

Provide advanced (L3) technical support for Citrix environments, ensuring high availability, performance, and security of virtual applications and desktops. This role involves handling complex escalations, root cause analysis, and implementing solutions for enterprise-level Citrix infrastructure.

Key Responsibilities

• Escalation Support: Act as the highest-level escalation point for Citrix-related incidents and problems.
• Citrix Infrastructure Management: Administer and maintain Citrix XenApp/XenDesktop farms, Citrix ADC (NetScaler), and Citrix Provisioning Services.
• Troubleshooting & RCA: Perform deep-dive troubleshooting and root cause analysis for critical issues.
• Performance Optimization: Monitor and tune Citrix environments for optimal performance using tools like Citrix Director and EdgeSight.
• Patch & Upgrade Management: Plan and execute upgrades, migrations (e.g., XenApp 6.5 to 7.x), and security patches.
• Automation & Scripting: Develop PowerShell scripts for automation and efficiency improvements.
• Integration: Collaborate with VMware/Hyper-V teams for VDI and virtualization support.
• Documentation: Maintain detailed technical documentation and knowledge base articles.
• Security & Compliance: Ensure adherence to ITIL processes and security best practices.

Required Skills & Experience

• Technical Expertise:
• Citrix Virtual Apps and Desktops (XenApp/XenDesktop)
• Citrix ADC (NetScaler), Citrix Provisioning Services
• Active Directory, DNS, DHCP
• Tools: Citrix Director, EdgeSight, Citrix Studio
• Certifications: Citrix Certified Expert (CCE-V) or Citrix Certified Professional (CCP-V) preferred; ITIL Foundation a plus.
• Scripting: Strong PowerShell skills for automation.
• Soft Skills: Excellent problem-solving, communication, and ability to work in global teams.

Requirements:

6+ year of working experience .

Strong understanding of web fundamentals

Deeply technical with a track record of successful delivery.

Manage daily/weekly scrums.

Lead technical strategy and implementation for various team initiatives with an alignment with project / client expectations

Proven record of building project from scratch.

An entrepreneurial spirit combined with strong program and project management skills.

Excellent written and verbal communication skills with the ability to present complex plans and designs.

Excellent judgment, organizational, and problem-solving skills.

Excellent design and architecture knowledge.

Data-driven decision making.