Product Designer Tier 1 design institute only

Responsibilities:

- Collaborate with the development team to understand project requirements and provide input on testability.

- Design and develop comprehensive test plans and test cases for UI/ API, based on project requirements.

- Write and execute automated tests using JavaScript with Cypress or Playwright.

- Perform manual testing when necessary to ensure complete test coverage.

- Identify and document defects, and work closely with developers to resolve them.

- Conduct regression testing to ensure software quality and reliability.

- Collaborate with cross-functional teams to ensure that software meets quality standards.

- Participate in code reviews to ensure testability and maintainability of the codebase.

- Maintain and update test documentation as necessary.

- Stay up-to-date with industry trends and best practices in software testing.

- Continuously improve the testing process and suggest process enhancements.

Requirements:

- Bachelor's degree in Computer Science, Engineering, or a related field.

3-4 years of experience in software testing.

- Proficiency in writing test scripts using JavaScript.

- Experience with test automation tools such as Cypress or Playwright.

- Strong understanding of software testing methodologies and best practices.

- Excellent problem-solving and debugging skills.

- Strong attention to detail and commitment to quality.

- Good communication and collaboration skills.

- Eagerness to work from the office in Hyderabad.

Benefits:

- Office Gear allocation

- Mediclaim policy for self, spouse, kids, and parents

- Wellness policy for self

- PTO

- 5 days a week work

- Subscription reimbursements

- Reimbursements for self-learning and professional development

Job Title: Virtual Assistant (Customer Support)

Company: CareStack

Location: Manila or Cebu (On-site)

Position Type: Full-time, Graveyard Shift (40 hours/week)

About CareStack:

Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™ is rewriting the rules of what an intelligent solution should look like for dentistry. CareStack™ is venture funded by same VC funds whose portfolio include Facebook, Flipkart, Freshdesk, Dropbox, BookMyShow, and many other leading technology enterprises. We are constantly seeking to engage with passionate people with a high degree of personal accountability and an intense passion in building healthcare solutions that make a global impact. 

Job Description:

CareStack is seeking experienced Virtual Assistants with a minimum of 3 years of Customer Support expertise to join our team. As a Virtual Assistant, you will play a pivotal role in delivering unparalleled customer service to our international clientele.

Responsibilities:

Handle customer inquiries and concerns via voice processing in a professional and efficient manner.

Provide exceptional customer support to our international clients, ensuring their needs are met and issues are resolved promptly.

Utilize English proficiency to communicate effectively and clearly with customers.

Use Microsoft Office tools proficiently to document customer interactions, issues, and resolutions.

Collaborate with the team to maintain high standards of service excellence.

Adapt to the graveyard shift (9PM to 6AM Philippine Time) based in Manila or Cebu.

Requirements:

Minimum of 3 years of demonstrated Customer Support experience.

Proficiency in English, both spoken and written, with excellent communication skills.

Strong familiarity with Microsoft Office tools.

Proven experience in handling customer inquiries and concerns in a voice processing capacity.

Experience in managing international clients is highly desirable.

Ability and willingness to work on-site in either Manila or Cebu.

Commitment to working the graveyard shift (9PM to 6AM Philippine Time).

Benefits:

Competitive salary package.

Opportunities for growth and professional development.

Dynamic and collaborative work environment.

Incentives and rewards for outstanding performance.

Comprehensive benefits package.

If you meet the above requirements and are enthusiastic about delivering exceptional customer service in a dynamic international environment, we'd love to hear from you!

How to Apply:

Please submit your resume along with a cover letter detailing your relevant experience and why you're interested in joining CareStack as a Virtual Assistant.

• Research industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

• Bachelor's Degree BBA/BSc in Marketing, English, Journalism or related field
• Proven work experience as a Content Writer, Copywriter or similar role if available
• Familiarity with web publications
• Excellent writing and editing skills in English
• Ability to meet deadlines

Job Description

• Work as an Automation Engineer to ensure continuous delivery of the product.
• Create/Update the test environment, code and execute automated test scenarios.
• Execute functional tests and maintain test cases.
• Work with the quality, development and field teams to ensure product quality and usability.
• Monitor and track resolution of defects, and effectively communicate it in daily standup.
• Learn and use open source and cloud technologies as needed

Qualification and Experience Requirements

• Desired experience range is 4 to 8 years
• Bachelor’s or Master’s Degree in Engineering or other technical discipline.
• Expertise in automation language, tool, and scripts such as Java, Selenium or TestCafe, Postman
• Must have proven analytical and problem-solving skills to help validate, verify, communicate & report software application issues.
• Preferable but not necessary knowledge of any one of the public Cloud platforms either AWS, Azure or GCP is preferred.
• Preferable but not necessary knowledge and/or experience of a Security product

Responsibilities :

·         In-depth knowledge in web markup, including HTML5, CSS3, client-side scripting, and JavaScript frameworks, including jQuery

·         Good understanding of asynchronous request handling, partial page updates, and AJAX

·         Deep knowledge of Angular 2+ (Typescript)

·         Strong knowledge of CSS3 extended languages such as SASS / LESS

·         Implementing responsive design for mobile sites

·         Ability to write high-performance, reusable code using JS best practices.

·         Experience in code optimization and refactoring.

·         Experience working with theme frameworks like Bootstrap or any Material Design libraries

·         Comfortable with JSON data manipulations

·         Good understanding of cross-browser compatibility issues and ways to work around    them

·         Experience with version control, such as Git

·         Testing the site during development for usability and fixing any bugs.

·         Cooperating with web designers to match visual design intent.

·         The role requires constant interaction with other developers in the team

Kindly revert with your updated resume

THANK YOU

JD:
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

Thorough understanding of React.js and its core principles

Experience with popular React.js workflows (such as Flux or Redux)

Familiarity with newer specifications of EcmaScript

Knowledge of isomorphic React is a plus

Familiarity with RESTful APIs

Knowledge of modern authorization mechanisms, such as JSON Web Token

Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

Ability to understand business requirements and translate them into technical requirements

A knack for benchmarking and optimization

Familiarity with code versioning tools such as Git