People Insights Analyst

Job Location - Andheri- Onsite

Role Overview

The Manager – Talent Acquisition will play a strategic and hands-on role in building a strong talent pipeline aligned with business goals. The role involves close collaboration with business leaders to proactively identify hiring needs, attract and recruit high-quality talent within defined cost and timelines, and continuously improve hiring outcomes through data-driven decision-making and superior candidate experience.

This position is responsible for driving recruitment excellence, optimizing sourcing channels (internal and external), and strengthening employer branding while ensuring compliance, consistency, and efficiency across the hiring lifecycle.

Principal Purpose

Partner closely with department heads and stakeholders to proactively identify current and future talent requirements.

Attract, engage, and hire the right talent at the right cost, quality, and time.

Explore, optimize, and manage multiple sourcing channels to build a sustainable talent pipeline.

Drive recruitment excellence through experience design, process optimization, and data-backed insights.

Key Responsibilities & Accountabilities

Strategic Workforce Planning

Identify talent needs and translate them into a comprehensive recruitment plan aligned with business priorities.

Ensure hiring plans are delivered within agreed timelines, budgets, and quality benchmarks.

Develop a deep understanding of role requirements, including technical skills, experience, and behavioral competencies required for success.

Stakeholder Partnership

Conduct detailed vacancy intake discussions with hiring managers to align on expectations, hiring strategy, and timelines.

Act as a trusted advisor to business stakeholders by sharing market insights, talent availability, and hiring trends.

Continuously evolve recruitment strategies based on changing business needs and market dynamics.

End-to-End Recruitment Management

Create and manage hiring plans with clear deliverables, milestones, and formal tracking mechanisms.

Coordinate, schedule, and conduct interviews in line with role specifications and organizational standards.

Screen, interview, and assess candidates to build strong shortlists within consistent timelines.

Conduct in-depth candidate interviews and anticipate hiring manager preferences to ensure strong role fit.

Talent Pipeline & Sourcing

Build and maintain a strong network of potential candidates through proactive sourcing, research, and relationship management.

Leverage internal talent pools, referrals, job portals, social media, agencies, and other sourcing channels effectively.

Ensure a continuous pipeline of ready-to-hire talent for critical and future roles.

Process Excellence & Data-Driven Decisions

Track and analyze recruitment metrics such as time-to-hire, cost-per-hire, quality-of-hire, and candidate experience.

Use data insights to improve hiring efficiency, decision-making, and overall recruitment outcomes.

Drive continuous improvement in recruitment processes, tools, and systems.

Team Leadership

Lead, mentor, and guide Talent Acquisition Specialists to ensure high performance and capability development.

Set clear goals, review performance, and foster a collaborative and high-accountability culture within the team.

• Supervise day-to-day site activities, contractors, and workers.
• Ensure adherence to design specifications, safety regulations, and quality standards.
• Coordinate with architects, consultants, and university administration.
• Monitor project progress, prepare reports, and resolve technical issues.
• Manage materials, equipment, and site documentation.

We are looking for a Sr. Drupal Developer primarily responsible for back-end/module development.

• 5 + years experienced Drupal professional having develop/architect experience in Drupal 7, 8 and 9 platforms.
• Ability to perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems
• Responsible for designing and implementing new features and functionality, establishing and guiding the websites architecture, ensuring high-performance and availability, and managing all technical aspects of the CMS. Work closely with front-end developers and customers to ensure an effective, visually appealing, and intuitive implementation.
• Ability to perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems.
• Develop code by adhering to the Drupal, security and accessibility standards.
• Strong RESTful API development and experience in consuming the micro service
• Ability to architect enterprise Drupal solutions including data, display, and information architecture
• Advanced site-building experience including deep familiarity with Drupal modules such as CTools, Views, and Panels
• Experience creating custom Drupal modules
• Experience building responsive websites using Drupal CMS, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery
• Knowledge of PHP, PHP files and theme functions, and knowledge of the Drupal theme layer
• Through understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, Testing) and exposure to Agile or iterative SDLCs
• Proficiency in SQL and relational databases such as mySQL, Postgres, etc.
• Proficiency in using Version Control System such as Git or SVN
• Works with stakeholders to execute technical & business objectives for the WCMs web properties. Collaborates with web designers, web developers & content editors to build high-quality, secure, standards-compliant web applications/sites & experiences
• Prioritizes, tracks, and documents feature requests, enhancements, and bugs. Communicates frequently with project teams to maintain situational awareness
• Conducts software testing and release activities
• Experience with Docker and CI/CD tools such as Travis, Jenkins 

Job description:

Job Title : Client Support Executive .

A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

• Customer Support:
• Handle incoming calls, emails, or chats from customers.
• Resolve queries and provide accurate information about products, services, and company policies.
• Escalate unresolved issues to the appropriate departments.
• Problem-Solving:
• Investigate customer complaints and identify solutions.
• Process returns, refunds, or exchanges as per company guidelines.
• Documentation:
• Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
• Update customer accounts and ensure data accuracy.
• Customer Engagement:
• Build rapport and establish trust with customers.
• Provide personalized support to ensure customer satisfaction.
• Provide information about services and actionable along with deadlines.
• Help Client know the progress on the jobs assigned.
• Feedback Collection:
• Gather and document customer feedback for product or service improvements.
• Share insights with management for process enhancement.
• Sales Support (Optional):
• Upsell or cross-sell products and services, if applicable.
• Assist with placing orders and tracking deliveries.
• Client onboarding process
• Payment follow up with the clients.

Required Skills and Qualifications

• Educational Requirements: :Graduation mandatory.

Key Skills:

• Excellent verbal and written communication.
• Active listening and empathy.
• Problem-solving and conflict-resolution skills.
• Multitasking and time management.
• Familiarity with CRM software and MS Office Suite.

Experience:

• Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

• Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

Experience : 3 to 15 years

Location : Pune/Bangalore

Type of Employment : Permanent

Role : ServiceNow ITX

Qualification : B.E Computer or IT / MCS/ MCA equivalent

Job Overview :

The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience in any 1 or 2 of these ITAM, ITOM, CSM, SPM, PPM.

Key Responsibilities :

·        Support and maintain all technical aspects of ServiceNow platform.

·        Design and Develop OOTB and custom application on ServiceNow platform with primary focus on ITX and HRSD development

·        Owns the requirement gathering sessions collaborating with various stakeholders.

·        Convert user stories into technical solutions.

·        Possess the ability to work independently with minimal management supervision

·        Testing of new and existing functionality

·        Documentation of new and existing process

·        Train end users/stakeholders

Experience and Skills Required :

·        Relevant 3+ years of experience in developing application using ServiceNow platform (Development & administration )

·        Expertise with any 1 or 2 of these ServiceNow ITOM, ITAM, ITBM, HRSD, CSM, SPM, PPM.

·        Experience with Now mobile app.

·        Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery

·        Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc.

·        Experience of Scoped application and Service Portal

·        Should have good understanding about domain separation

·        Excellent Analytical, Logical, communication and problem-solving skills

·        Should have ServiceNow CSA (Certified System Administrator)

·        ServiceNow Certified Application Developer

Nice to Have :

·        ITIL certified

·        Relevant ServiceNow Certified Implementation specialist

·        Adherence to agile development methods like SCRUM

• A field sales executive travel to locations to advocate supply of products to the customers they have targeted and the ones who they are already dealing with.
• It also involves operating outside their offices pitching potential clients and to maximise the company's sales of their products and services.
• These tasks are often performed over cold calling or knocking all doors or even scheduling all meetings with the customers at the offices.
   

Responsibilities

• Primarily your focus should be on the sale of products and services to probable customers within a specific region.
• It is completely different from being a general sales executive because this particular job role demands you to travel either to find new clients or customers or to maintain relationships with the customers whom you are already working with.
• Must contact all the clients and potential customers to discuss their products would meet their requirements.
• Arrange meetings with the clients or visit their offices or homes to persuade them to buy a product or subscribe to any service which your company is offering.
• Focus should be to increase the sales of the company
• Should provide a concise description of the products and services to the customers and also drawing attention to the benefits of the available services.
• Carry out price negotiations with the customers on behalf of the organization to reach a favorable agreement for both.
• Must also carry out a survey to figure out the current trends in the industry such as prices of the products and the demand for it etc.
• Must totally focus on increasing the business by making various sales targets and estimating sales targets.
• They need to generate business leads for the company which they are working for and also prepare and maintain statistical data and provide reports whenever necessary.

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a Product Manager, you will be responsible for managing and taking of product end to-end: defining scope, developing requirements and product launch.

• Analysing customer needs/ markets, competitive offering and user requirements in depth
• Coordinating with various functions to ensure product roll-out within defined timelines, understanding product priorities and implementing a product governance framework
• Conceptualizing innovative features, designing wireframes/ prototypes and documenting PRDs to enhance app usability
• Working collaboratively with various teams including marketing, business, UX, customer support and engineering teams etc.

What you need to have:

• MBA / B.E from Tier 1 Colleges (IIM / ISB / IIT /BITS)
• 2-5 years of product experience at a fintech company
• Prior experience in tech roles is a plus
• Comfort diving into data and deriving tangible insights
• Proven track record of shipping several high impact features end-to-end
• Prior startup experience is a plus    

-Must have experience in core Php.

-Proficiency in Php and Php based MVC frameworks like laravel.

-Good knowledge of the OOPs concepts

-Development of Php based web application

-Development of Php based APIs

-Contribute to a backend web application with clean, portable, well-documented code

-Work closely with a team to ensure the successful front end

-Taking static HTML/CSS frontend code and integrating with custom Php website and web app

-On time delivery of the projects

-Able to work in a team as well as individually.

Job Type: Full-time