Network engineer L2

Job Title:- Zscaler    

CTC:- 20 LPA

Experience:- 7+ Years

Location:- Bangalore, Delhi/NCR

Work Mode:- WFO

Notice Period:- Immediate joiner - 1 Month

Responsibilities:

Zscaler Expertise:

·         Design, implement, and manage Zscaler Proxy, ZIA, and ZPA solutions.

·         Configuration and monitoring of Zscaler components to ensure optimal performance and security.

Firewall Management:

·         Design, implement, and manage Firewalls, with a focus on Palo Alto and Fortinet.

·         Ensure the configuration and monitoring of Firewalls meet the organization's security requirements.

Technology Transition:

·         Handle seamless transitions of technology implementations, ensuring minimal disruption to operations.

·         Work on comprehensive documentation of technology transitions, processes, and configurations.

Documentation:

·         Create and maintain detailed documentation related to Zscaler and Firewall configurations.

·         Develop standard operating procedures (SOPs) for Zscaler and Firewall management.

Qualifications:

·         Bachelor's or Master's degree in a relevant field.

·         Proven experience of 7 to 14 years in Zscaler implementation and management.

·         Solid experience in designing, configuring, and monitoring Firewalls, particularly Palo Alto and Fortinet.

·         Previous involvement in successful technology transitions.

·         Strong interpersonal and communication skills.

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe, and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customersIntuitive is the fastest growing top-tier Cloud Solutions and Services company.

Job Description                                                                                                                                                                                                                                                 

• Experience in Forcepoint Proxy infrastructure with SSL inspection Experience in Cloud Proxy infrastructure Experience in Forcepoint DLP or any DLP tools knowledge of various security compliance requirements.
• Knowledge in different types of VPN , encryption standards, Certificates
• Knowledge in SIEM tools ( Alien vault / Qradar)
• Understanding of networking and core Internet protocols (e.g. TCP/IP, DNS, SMTP, HTTP, and distributed networks). Understanding of Cloud security Understanding of SSO and different authentication methodologies
• Should have hands-on knowledge on Forcepoint version upgrade

Requirements:

• Installing and configuring software, hardware and networks. •Administrate infrastructure, including firewalls, databases, malware protection software and other processes

•Provide technical support for hardware/software issues and resolve help desk requests

•Monitor the system daily and respond immediately to security or usability concerns.

•Upgrade systems with new releases and models and ensuring security and efficiency of IT infrastructure.

•Constant finetuning of the OS for improving the performance of the system.

•Coordinating with OEM support teams in case of any dockets raised and ensure the issues are resolved.

•Provisioning Operational support and troubleshooting the issues related to system administration.

•Perform in 24 x 7 environment in shift roaster and attend calls whenever assigned

•Must be Red Hat certified professional.

Skills Required:

•Red Hat (Primary)

•Debian

•Ubuntu

•SUSE

Experience with Microsoft Exchange Server and Office365. 

  Working experience in VMWare/Hyper-V.

  Working knowledge of Firewalls, VPN Technologies, Network routers, Wi-Fi Access points, Port forwarding

  Sound understanding of DNS, DHCP, Active Directory servers.

  Excellent troubleshooting and analytical skills.

  Hands-on experience on Backups

  Desktop troubleshooting experience

  hands-on experience on Firewalls.

We're a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth.  We enable our clients to accelerate their Cloud Offering and Capitalize on Cloud.  We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices.  We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.

We are looking for a friendly, hands on technical, and dependable computer professional to provide the highest level of customer support and improve customer satisfaction that helps build brand loyalty for our udoo platform.

This person MUST have:

• Minimum of 2 year's experience in a similar role.
• Experience in Configure and install various network devices and services (routers, switches, firewalls, VPN, servers)
• Perform network maintenance and system upgrades
• Must be good in Linux platform and basic hardware.
• Provide Level-1/2 support and troubleshooting to resolve issues.
• Work on ticket portal for ongoing customer queries.
• Ability to work effectively in a team environment pleasant, professional, and courteous personality skills
• Good verbal and written communication skills providing call support to Internal and External End Users.
• Handle customer calls/emails regarding technical issues for end users.
• Strong communication skills
• Attention to detail.
• Linux, drafting for email and tickets, basic understanding of vmware is important.

Experience:

• Min 3 year experience

Location:

• Ahmedabad

Timings:

• 40 hours a week with a rotational shift every month.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

Location : Mumbai

Big Picture (The Opportunity) :

Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !

What do we want from you ? (Our Expectations) :

• Zero to 2 years experience in Linux Operating System.
• Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
• An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.

What are you required to do ? (Your Responsibilities) :

• Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
• Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
• Proactively monitoring system performance and capacity planning.
• Providing technical support to customers for Applications, Operating systems, and networking.
• Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
• Fault finding, analysis and logging information for reporting of performance exceptions.
• Maintain best practices on managing systems and services across all environments.

Skills & Qualification Required (Add Value) :

• Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
• He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
• You should possess excellent communication skills .
• Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.

• Ownership of MBSE support Frontline Desk to address the Service Operations requests
• 16x5 monitoring of MBSE Infrastructure environment
• Create CISM tickets based on the predefined standard cases
• Documentation of Service cases and standard operation procedures
• Contribution to the predefined Knowledge database on Sharepoint.
• Communication & coordination with different teams in India & Germany
• Resolve user-reported issues as per the agreed SLA
• Assignment and coordination of CISM tickets to Level 2 & Level 3 support group
• Knowledge of Linux server deployments
• Knowledge of IBM WAS, IBM HTTP server, proxy configurations, F5 servers, client and server certificates.
• Knowledge of writing Linux scripts (Shell/Perl)
• Good knowledge of IBM DB2
• Good knowledge of LDAP protocols, authentication/authorization in IBM Jazz CLM