Network engineer L2

Review Criteria

• Strong Implementation Manager / Customer Success Implementation / Technical Solutions / Post-Sales SaaS Delivery
• 3+ years of hands-on experience in software/tech Implementation roles within technical B2B SaaS companies, preferably working with global or US-based clients
• Must have direct experience leading end-to-end SaaS product implementations — including onboarding, workflow configuration, API integrations, data setup, and customer training
• Must have strong technical understanding — including ability to read and write basic SQL queries, debug API workflows, and interpret JSON payloads for troubleshooting or configuration validation.
• Must have worked in post-sales environments, owning customer success and delivery after deal closure, ensuring product adoption, accurate setup, and smooth go-live.
• Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.
• (Company): B2B SaaS startup or growth-stage company
• Mandatory (Note): Good growth opportunity, this role will have team leading option after a few months

Preferred

• Preferred (Experience): Previous experience in FinTech SaaS like BillingTech, finance automation, or subscription management platforms will be a strong plus

Job Specific Criteria

• CV Attachment is mandatory
• Are you open to work in US timings (4/5:00 PM - 3:00 AM) - to target the US market?
• Please provide CTC Breakup (Fixed + Variable)?
• It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
• It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?

Role & Responsibilities

As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.

What you will be doing:

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Implementation
• Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
• Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
• Translate complex business requirements into structured company workflows and setup.
• Pre-sales & Technical Discovery
• Support sales with live demos, sandbox setups, and RFP responses.
• Participate in technical discovery calls to map company capabilities to client needs.
• Create and maintain demo environments showcasing relevant use cases.
• Internal Coordination & Escalation
• Act as the voice of the customer internally — share structured feedback with product and engineering.
• Create clear, well-scoped handoff documents when working with technical teams.
• Escalate time-sensitive issues appropriately and follow through on resolution.
• Documentation & Enablement
• Create client-specific documentation (e.g., onboarding guides, configuration references).
• Contribute to internal wikis, training material, and product documentation.
• Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.

Ideal Candidate

• 3-7 years of relevant experience
• Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
• Ability to understand and shape the product at a granular level
• Ability to empathize with the customers, and understand their pain points
• Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
• Previous experience in salesforce CRM
• Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
• Strong analytical skills and a structured problem-solving approach
• (Strongly preferred) Computer science background and basic coding experience
• Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
• Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
• Self-driven individual with high ownership and strong work ethic
• Not taking yourself too seriously.

We are looking for a skilled and detail-oriented Accountant  with 2-8yrs years of hands-on experience CA Firm in Bookkeeping, GST and TDS return filings, income tax return (ITR) preparation, audit support, and ROC compliance. The ideal candidate should possess a strong understanding of accounting principles and regulatory requirements.

Key Responsibilities:

• Maintain accurate records of daily financial transactions (bookkeeping).
• Prepare and file GST returns (GSTR-1, GSTR-3B, etc.) on a monthly/quarterly basis.
• Prepare and file TDS returns (Form 24Q, 26Q, etc.) and ensure timely payments.
• Assist in the preparation and filing of income tax returns (ITR) for individuals and businesses.
• Support statutory and internal audits, including preparation of audit schedules and documentation.
• Handle ROC compliance, including the preparation and filing of necessary forms and returns.
• Coordinate with auditors, consultants, and tax authorities when required.
• Reconcile bank statements, vendor payments, and ledgers on a regular basis.
• Ensure compliance with all applicable accounting standards, taxation laws, and regulatory requirements.

Requirements:

• Bachelor’s degree in commerce, Accounting, or a related field (B. Com/M. Com).
• 2–8yrs experience in CA firm or Company.
• Proficiency in accounting software such as Tally, Compu Tax, and MS Excel.
• Solid knowledge of GST, TDS, ITR processes, and ROC filings.
• Strong attention to detail, organizational skills, and ability to meet deadlines.
• Strong attention to detail and communication skills.

EKO STAY is a leader in professionally managed vacation homes, offering curated homestay experiences across India. Founded in 2018 by experts in hospitality, the company operates over 150 thoughtfully designed villas across 12 cities. Known for its focus on innovation, customer satisfaction, and sustainable growth, EKO STAY sets benchmarks in alternative accommodations. Guests enjoy a blend of comfort, convenience, and unforgettable experiences with every stay.

We are seeking a Full Stack Developer with strong hands-on experience in React (preferred) or Angular, along with backend expertise in Laravel/PHP, to support development of web applications, internal tools, and data-driven platforms.

The ideal candidate is technically strong, detail-oriented, and capable of working independently to build scalable solutions, improve system performance, and enhance user experience.

Key Responsibilities

·        Develop and maintain scalable web applications using React (preferred) or Angular for frontend.

·        Build and manage backend systems using Laravel/PHP, ensuring clean architecture and performance optimization.

·        Design and integrate APIs for seamless data flow between frontend and backend systems.

·        Collaborate with internal teams to gather requirements and translate them into functional technical solutions.

·        Work on database design, queries, and optimization to support application performance.

·        Maintain and improve existing systems, fix bugs, and ensure smooth functionality.

·        Implement responsive UI/UX designs and ensure cross-browser compatibility.

·        Support integrations with third-party tools, dashboards, and reporting systems.

·        Ensure code quality through best practices, testing, and documentation.

Skills & Qualifications

·        Strong experience in React.js (preferred) or Angular.

·        Solid backend development experience in Laravel/PHP.

·        Good understanding of HTML, CSS, and JavaScript.

·        Experience working with REST APIs and integrations.

·        Knowledge of MySQL or similar databases.

·        Strong problem-solving skills and attention to detail.

·        Ability to work independently and manage tasks efficiently.

·        Good communication skills to coordinate with cross-functional teams.

Preferred

·        Experience with Zoho applications (Zoho Analytics, CRM, Creator, Flow).

·        Knowledge of automation, APIs, and third-party integrations.

·        Familiarity with version control tools like Git.

·        Understanding of deployment, hosting, and basic DevOps practices.

• Cold calling, Lead generation, Lead Capture, Lead qualification distribution.
• Construct Tele sales pitches On-line presentations.
• Maintain Sales funnel Track through sales calls process and follow-ups until deal closure.
• Develop and execute business plans to achieve and exceed monthly, quarterly, and/or annual sales goals as assigned.
• Grow business through the development of new leads, contacts, and clients.
• Identify new revenue opportunities and Lead generation.
• Build business relationships with current and potential clients.
• Execute, Maintain and update sales tasks activities in the official CRM software/application.
• Manage Sales pipelines, Deal funneling, prospecting, and closing opportunities into top accounts.
• Conduct calls with customers and prospects, provide effective presentations, written proposals to prospective customers.
• Maintain a thorough knowledge of products technology as well as industry trends.

Qualifications, Experience Skillset

• Masters/Bachelor s degree in Business Administration, or equivalent
• 1-2 years Inside Sales/tele-calling experience
• Exposure in IT Sales, Software sales or EdTech preferred.
• Well-verse with CRM tools, Digital/social media, web conferencing, etc.
• Intuitive and insightful, particularly in human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Excellent written + verbal communication , Tele-calling skills convincing approach.
• Resourceful, with outstanding research skills.
• Must own a Laptop Smartphone.

Data Validation

Sales coordination with internal and external departments

Should have Excellent communication, sales, and customer service skills.

Hiring and training interns and ensuring staff meets their quotas and goals

Helping the sales team improve their productivity by contacting customers to arrange appointments and ensuring