Mobile automation tester

Job Title : Senior Machine Learning Engineer

Experience : 8+ Years

Location : Chennai

Notice Period : Immediate Joiners Only

Work Mode : Hybrid

Job Summary :

We are seeking an experienced Machine Learning Engineer with a strong background in Python, ML algorithms, and data-driven development.

The ideal candidate should have hands-on experience with popular ML frameworks and tools, solid understanding of clustering and classification techniques, and be comfortable working in Unix-based environments with Agile teams.

Mandatory Skills :

• Programming Languages : Python
• Machine Learning : Strong experience with ML algorithms, models, and libraries such as Scikit-learn, TensorFlow, and PyTorch
• ML Concepts : Proficiency in supervised and unsupervised learning, including techniques such as K-Means, DBSCAN, and Fuzzy Clustering
• Operating Systems : RHEL or any Unix-based OS
• Databases : Oracle or any relational database
• Version Control : Git
• Development Methodologies : Agile

Desired Skills :

• Experience with issue tracking tools such as Azure DevOps or JIRA.
• Understanding of data science concepts.
• Familiarity with Big Data algorithms, models, and libraries.

We are seeking a passionate and skilled Senior Java Developer with 5 to 11 years of experience in product development. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team.

Required Skills:

• 5 to 11 years of hands-on Java development experience.

• Strong experience in building products or applications from scratch (not just maintenance/support).

• Good understanding of object-oriented programming principles.

• Experience with frameworks like Spring, Spring Boot, Hibernate, etc.

• Strong knowledge of data structures, algorithms, and design patterns.

• Should have strong problem-solving abilities.

• Familiarity with RESTful APIs, microservices architecture is a plus.

• Solid understanding of database technologies (SQL, NoSQL).

• Exposure to cloud platforms (AWS, Azure, or GCP) will be an advantage.

• Strong debugging and troubleshooting skills.

About E2M:

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing .Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together .If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Role Overview:

We are seeking a highly skilled and client-centric AI Consultant/AI Adoption Specialist to join our growing team. In this pivotal role, you'll serve as a vital link between our clients' strategic objectives and the transformative power of AI. You'll primarily focus on understanding their needs, scoping opportunities, and architecting actionable AI roadmaps.

Key Responsibilities:

• Collaborate closely with clients to understand their challenges and identify opportunities to apply AI.
• Assess client requirements and prepare solution strategies using AI tools and methodologies.
• Work with internal teams to design, propose, and help execute AI-powered solutions.
• Provide AI-based recommendations that align with the client’s business objectives.
• Communicate technical possibilities in a business-friendly manner to decision-makers.
• Take ownership of the client journey from discovery to implementation and support.
• Stay updated with AI trends, tools, and real-world use cases that can benefit clients.

Required Skills & Qualifications:

• Minimum 2+ Years of hands on experience into Custom AI Development.
• Minimum 3+ years of experience in roles like Project Manager, Customer Success Manager, or Account Manager, preferably in a service-based company or digital agency.
• Strong understanding of AI concepts, trends, and tools (e.g., NLP, ML, Chatbots, Automation, native cloud technologies).
•  Some hands-on experience in AI projects – either through execution, coordination, or implementation.
• Ability to manage multiple client engagements and communicate effectively with both technical and non-technical stakeholders.
•  Strong problem-solving mind set with the ability to translate business needs into AI opportunities.
• Flexible to work with international clients, especially in the US time zone as needed.

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

KEY RESPONSIBILITIES: Execution of sales/marketing plan, like

To reply all inquiries, ONLINE marketing/sales tracking for all websites / registered online portals

To Conduct Feasibility Study of inquiries received.

To call/meet existing and potential Clients Regularly

To Collect the data of requirements from customers / potential buyers

Update all Websites / online registered Portals (Indiamart /Tradeindia/tatanexarc /GEM /L&T SUFIN etc.) with latest product details.

Ensure Clear Communication with Customer and Production Team and Management

To Track Customer Complaints

Responsible to analyze feedbacks from market & give correct information to HOD- business development (strategy department)

To Measure customer satisfaction survey and track actions on the results.

🌟 PlanetSpark is on the lookout for a Business Development Associate at our Gurgaon office! 🏢

🚀 Join us in the dynamic Ed Tech industry and take charge of inside sales. Check out the key details below:

👩‍💼 Job Title: Business Development Associate

🌍 Location: Gurgaon

🏢 Work Setting: Office-Based (WFO)

🎓 Industry: Ed Tech

📊 Functional Area: Inside Sales

🌞 Shift: Day Shift / Night Shift (optional)

📋 Roles & Responsibilities:

As a Business Development Associate, you will:

1️⃣ Help students choose the perfect learning course from our educational offerings.

2️⃣ Kickstart phone conversations with parents who've experienced demo classes for their kids.

3️⃣ Nurture potential customers and seal the deal within the sales cycle.

4️⃣ Effectively communicate with leads through email and calls.

5️⃣ Keep precise digital records of call information.

6️⃣ Achieve monthly sales targets and meet input metrics.

🎯 Hiring Criteria:

💼 Training Period: 21428 (Stipend)

💰 Salary Range (CTC): 6.6 LPA (4.02 LPA fixed + 2.4 LPA variable)

🗣️ Required Skill: Excellent Communication

🕒 Experience Required: 0-3 Years (Freshers welcome!)

🎓 Minimum Education: Graduation

📆 Graduation Years: 2018-2024 passouts

🚨 Important Criteria:

💼 Willingness to work 5 days a week.

🚀 Thrive in a startup environment with high-intensity learning and rapid growth.

📍 Job Location: Gurugram

Job Overview:

As a Product Manager at Dhwani Rural Information Systems, you will play a critical role in the development and delivery of IT software products that support the social and development sector. You will be responsible for defining the product vision and strategy, leading the cross-functional development team, conducting market research and competitive analysis, gathering and prioritizing product and customer requirements, and working with stakeholders to ensure the success of our products.

In this role, you will have the opportunity to use your expertise in product management and passion for leveraging technology for social good to make a meaningful impact in the lives of people and communities. You will work with a team of experienced professionals and have the opportunity to learn and grow in your career.

Key Responsibilities:

• Building, implementing and managing software.

• Responsible for managing the product development process from concept to end life.

• Analyse user needs and market trends to define a roadmap for existing and new products.

• Identify and implement new technologies to gain a competitive advantage.

• Set the long-term vision and strategy for the company's products.

• Communicate and evangelize product vision and roadmap to internal teams and external stakeholders.

• Define and communicate product goals and own the results.

• Oversee the product line’s life cycle and anticipate any problems.

• Identify user and stakeholder needs and develop a product plan to address them.

• Conduct customer research and analysis to understand customer behaviour and needs.

• Implement quality assurance and data protection processes.

• Prioritize features and tasks using internal tools and regularly track and review the product direction.

• Gather product requirements and document them for development projects.

• Manage collaboration with internal and external teams to ensure efficient work.

• Participate in product-level discussions, ideation, and documentation.

• Provide solutions in existing projects to the respective teams.

• Filter first-level field issues.

• Participate in feasibility discussions.

• Stay in sync with the product/project team members.

• Gather requirements and write use cases or user stories.

• Ensure test cases are in place with the QA team before the next sprint.

• Participate in sprint planning on a weekly or fortnightly basis.

• Contribute to new feature development and maintenance work.

Essential Requirements:

• Strong experience in software development and management.

• Understanding of user needs and market trends.

• Ability to identify and implement new technologies.

• Strategic thinking and strong business acumen.

• Excellent communication and collaboration skills.

• Ability to prioritize tasks and manage a product line's life cycle.

• Strong problem-solving skills.

• Experience in customer research and analysis.

• Knowledge of quality assurance and data protection processes.

• Ability to manage projects and lead a team.

• Strong sense of purpose to work in the tech for good, ICT4D, or social impact space.