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As a Customer Success Execute at Abmiro, you'll play an important role in driving the success of our clients who are using our SaaS product (Rekart).
You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to fully utilize the capabilities of our software.
Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.
You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)
Role & responsibilities
- Serve as the primary technical point of contact for customers, offering expert guidance and support through phone calls, email and chat.
- Collaborate with clients to understand their unique requirements and goals
- Assist with the setup, configuration and onboarding of customers on the platform
- Provide quick solutions or workarounds to client queries
- Coordinate with the technology team for possible issues/enhancements/feature requests
- Provide technical training and support resources to ensure customers can maximize the value of our software.
- Proactively identify opportunities to optimize and enhance customer workflows using our product.
- Serve as a liaison between customers and internal teams, facilitating effective communication and issue resolution.
- Maintain a deep understanding of our product, including new features and updates.
- Work in shifts to ensure 24/7 technical support coverage for our global customer base.
- Document and maintain training documents and material for customer training purposes.
Preferred candidate profile
- Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.
- Experience in technical customer support or a related role in the SaaS product company for 1-3 years
- Strong technical background with the ability to understand and troubleshoot complex technical issues.
- Excellent communication skills, both written and verbal, with the ability to convey technical concepts in a clear and understandable manner.
- Empathetic and customer-focused approach, always ensuring customer success is the top priority.
- Strong problem-solving and critical-thinking abilities.
Perks and Benefits
- Provident fund
- Health Insurance.
- Hell lot of stuff to innovate and learn at the same time
- Be part of a dynamic young and friendly team that strives for top quality
- A fantastic work culture
- Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.
Requirements
1.Proven experience managing digital advertising campaigns, with a focus on Google Ads, Instagram Ads, and other major platforms.
(Experience in edtech industry is a plus)
2. A results-driven mentality with a focus on delivering measurable outcomes and ROI
3.Creative Mindset & Strong Analytical skill to manage campaign performance
4,Knowledge of SEO principles and experience with search engine marketing (SEM) is a plus.
5.proficiency in digital advertising tools and platforms like google ads , google Analytics
6. Able to manage multiple projects simultaneously, and meet deadlines
7. Excellent communication skills with the ability to collaborate effectively with cross-functional teams.
8. Basic Editing Skills
Responsibilities
1. Develop and execute digital advertising strategies tailored to promote our EdTech app and its features.
2.Manage all aspects of online advertising campaigns across various platforms, including but not limited to Google Ads, Instagram Ads, and facebook ads.
3.Conduct thorough market research and audience analysis to identify target demographics and refine targeting strategies.
4.Create compelling ad creatives, including copywriting and visual assets, that resonate with our audience and drive engagement.
5.Monitor campaign performance closely, analyzing key metrics such as CTR, CPA, and ROI, and adjust strategies accordingly to meet KPIs.
6.Stay up-to-date with industry trends, emerging technologies, and best practices in digital advertising, particularly within the EdTech sector.
7.Provide regular reports and insights on campaign performance, highlighting successes, challenges, and recommendations for improvement..
8. Given the requirement work on any tasks given by the marketing team
Position - Field Sales Executive / Sales Engineer
Company Profile –
Makharia Machineries Pvt Ltd
Makharia Machineries Pvt. Ltd. one of India’s largest integrated electrical, mechanical, and engineering solutions provider; is a brand built on the cornerstone of quality and embodies the spirit of excellence across the value chain. Today, we have built an enviable reputation as the most respected names in the industry and occupy a pride of place as preferred partners of some world’s leading power companies. Headquartered in Mumbai, Makharia Machineries Pvt. Ltd. has today expanded exponentially in domestic as well as international markets.
JD/JS -
1) Searching for new clients who could benefit from your products in a designated region.
2) Travelling to visit potential clients.
3) Establishing new, and maintaining existing, relationships with customers
4) Managing and interpreting customer requirements
5) Persuading clients that a product or service will best satisfy their needs.
6) Calculating client quotations
7) Negotiating tender and contract terms
8) Negotiating and closing sales by agreeing with terms and conditions
9) Offering after-sales support services
10) Analyzing costs and sales
11) Preparing reports for head office
12) Recording and maintaining client contact data
PREFERRED SKILLS:
- Strong interpersonal skills
- Negotiation and problem-solving skills
- Knowledge of sales Industrial Products (Pump, Lubricant, Motor, Drive, Gear Box, Bearing and Coupling, any Industrial Product)
Job Location – Mumbai _ Prabhadevi
Qualification – Graduate, engineer, diploma
Experience – Minimum 2 Years
Salary – negotiable
Hello,
We are looking to hire a Full-Stack developer - Team Lead with expertise in PHP-Laravel.
Designation: Team Lead - Full Stack Developer
Experience: Minimum 5 years
Website: http://www.itlh.in">www.itlh.in
Location: Belapur, Navi Mumbai (Work from Home temporary, soon office will start)
Job Responsibilities:
- Build efficient, testable, and reusable PHP modules.
- Manage Laravel web framework to design and build web applications, services, sites, and tools.
- Troubleshooting issues in the implementation and debug builds.
- Working with front-end and back-end developers on projects.
- Testing functionality for users and the backend.
- Ensuring that integrations run smoothly.
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design
Skills Required:
- Minimum 5 years experience working with PHP, Laravel, performing unit testing, and managing APIs such as REST.
- A solid understanding of application design using Laravel.
- Knowledge of database design and querying using SQL.
- Proficiency in HTML and JavaScript.
- Practical experience using the MVC architecture.
- Problem-solving skills and critical mindset.
- Good communication skills & Team management.
Regards,
Team HR
We’re looking for an experienced software Tester (Manual and Automation) to work with Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.
Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow.
By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"
Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4
Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality
🙋♀️ The role & what we are looking for:
Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.
Not us. Here are some of our core values to give you a sense of who we are as a team:
- First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
- We’re all super chill.
- Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
- Deadlines are a thing for us. We are super punctual.
- We know what we are working on and aren’t clueless.
- We’re more friends than colleagues.
- Monthly 1:1s with the founders where you can directly share & receive feedback.
Not convinced yet? Okay, here’s the fun stuff:
- Flexible leave policy. Yeah, it’s truly flexible. We trust you.
- We have a flexible remote work policy in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
- Annual workstations at exotic destinations. Subject to change and hitting milestones.
- Allowances to choose your coworking space (if you want), courses & any tool that you think is beneficial to succeed in this role.
📄 The role & what we are looking for:
🧑💻 Responsibilities:
- Reviewing software requirements and preparing test scenarios.
- Executing tests on software usability.
- Analyzing test results on database impacts, errors or bugs, and usability.
- Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
- Interacting with clients to understand product requirements.
- Participating in design reviews and providing input on requirements, product design, and potential problems.
- Take full ownership of the module starting from architectural and design decisions to shipping.
- Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can, and have fun.
What are you going to do?
- Understand business use cases/user stores and develop test cases/scripts
- Perform manual QA testing including functional testing, regression testing, system testing, white box testing, and black box testing
- Participate in the review and analysis of business requirements, functional specifications and design documents
- Collaborate with project team members on development and customer needs
- Solid knowledge of QA testing methodologies, concepts, processes, and documentation
- Ability to automate at UI/API/Database level and apply the same in their testing
- Required knowledge of DB testing and API testing with tools like Postman etc, along with performance testing.
- Solid experience working with web-based user interfaces, and mobile applications.
- Dedication to product excellence and software testing best practices
- Flexibility and adaptability to a rapidly changing environment
- Creatively think outside the box to identify potential problems, and increase coverage for testing framework
You Need To Have
- 3+ years of relevant software testing experience
- Good in Test Plan, Estimation techniques and testing methodologies.
- Good in Requirement understanding and preparing requirement traceability matrix
- API testing with Postman and other similar tools
- Good in Selenium Scripts and framework designing
- Knowledge of scripting with any programming language is a plus.
- User interfaces testing, mobile applications testing of Android and iOS
- Load testing and performance testing with different tools like JMETER
- Knowledge of API documentation tools like Swagger etc.
- Should have experience using ReAssured with Debugging skills
- Basic Security testing tools knowledge is an add-on.
❕Bonus:
- Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
- Passionate about leveraging technology for supporting product delivery in the Hospitality space.
- Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
- Excellent leadership skills, including the ability to manage multiple assignments at a time.
● Demonstrated experience as a software engineer, with at least 3-5 years’ experience
in technology roles
● Experience working on complex systems and cloud architectures, preferably in a B2B
or enterprise context
● Experience with the Java programming language and frameworks such as Spring &
SpringBoot
● Experience with front-end Javascript frameworks such as ReactJS
● Experience working in databases and SQL queries for high-performance
● Experience and keen understanding of the value of working in agile teams
● A “quality-first” mindset, with experience working in continuous integration
environments
● Highly effective at communicating
● Respect for other team members and a highly collaborative approach to working and
learning together
● Good at frontend designing (HTML, CSS, JS, Material Designs) should be able to develop
Frontend shared by UX Designers.
● Developing JavaScript applications using Node.js, Express, React.js, and MongoDB.
● Write, execute, and maintain clean, reusable, and scalable code.
● Good understanding of CI/CD pipelines, versioning.
● Experience building Responsive websites for web, tablet, and mobile devices.
Requirements for the Job
● Experience with modern frameworks and design patterns, 3 to 4+ yrs experience. with the MERN
Fullstack paradigm.
● Experience in developing JavaScript applications using Node.js, Express, React.js, and MongoDB.
● Skills - HTML, CSS, Bootstrap, Material UI designs, React JS.
● Backend - MongoDB, REST APIs, Cloud Frameworks deployments.
● Experience with developing ML based SaaS platforms would be an added advantage.
Interns are open to apply
Desired Skills :
- Strong hands-on experience into React Native, React JS, JavaScript development experience
- Having knowledge of Gatsby and Strapi are added advantage
- Understanding of Web Services and RESTful APIs to connect mobile applications to backend services
- Experience in native build tools, like XCode, Android Studio
- Strong experience in JavaScript, HTML, and CSS
- Proficient with mobile application lifecycles
- Strong ability to learn new technologies in a short time
- Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities
Key Skills :
- React Native, ReactJS, JavaScript, CSS, HTML, AJAX, jQuery, XML, Gatsby, NodeJS, PostgreSQL
Skillset:
Python (Mandatory)
C,C++ (Good to have)
Thanks
Ravindra
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.