MS Dynamics at VY SYSTEMS PRIVATE LIMITED · Hyderabad, Bengaluru (Bangalore), Chennai, Pune, Mumbai, Kolkata, Coimbatore, Gurugram, Noida · 5 - 17 years · ₹6L - ₹27L / yr · Profitable · Posted 31 Aug 2026

Role Overview
We are looking for an experienced Microsoft Dynamics CRM / Dynamics 365 Developer with strong expertise in CRM customization, configuration, integration, and Agile delivery. The candidate will be responsible for designing, developing, customizing, integrating, and supporting Dynamics CRM solutions aligned with business requirements.
Key Responsibilities
- Customize and configure Microsoft Dynamics CRM / Dynamics 365 CE based on business requirements.
- Develop and maintain entities, fields, relationships, forms, views, dashboards, business rules, workflows, and business process flows.
- Develop CRM solutions using plugins, custom workflows, JavaScript, Power Automate, and custom APIs.
- Design and implement integrations between Dynamics CRM and external systems using REST/SOAP APIs, Azure services, middleware, and web services.
- Work with CRM security roles, business units, teams, field-level security, and access controls.
- Perform data migration, data validation, and integration-related activities.
- Troubleshoot production issues and provide root-cause analysis and technical fixes.
- Participate in requirements analysis, technical design, development, testing, deployment, and production support.
- Follow development standards, maintain technical documentation, and participate in code reviews.
- Collaborate with functional consultants, business stakeholders, QA teams, and other developers.
- Work effectively within an Agile/Scrum development environment, participating in sprint planning, daily stand-ups, reviews, and retrospectives.
Required Skills
- Strong hands-on experience with Microsoft Dynamics CRM / Dynamics 365 Customer Engagement.
- Good knowledge of CRM customization and configuration.
- Experience with C#, .NET, JavaScript, SQL Server, and Dynamics 365 SDK/API.
- Experience developing plugins, custom workflow activities, Power Automate flows, and JavaScript customizations.
- Strong understanding of Dynamics 365 Web API / REST APIs and third-party integrations.
- Experience with solution management, deployments, and environment management.
- Understanding of CRM data model, security model, and business processes.
- Experience working with Azure integration services is an advantage.
- Good understanding of Agile/Scrum methodologies and SDLC.
- Strong analytical, troubleshooting, communication, and problem-solving skills.
Preferred Qualifications
- Microsoft Dynamics 365 / Power Platform certifications.
- Experience with Power Apps, Dataverse, Power Automate, Azure Functions, Logic Apps, or Service Bus.
- Experience with CI/CD and DevOps practices using Azure DevOps.
- Exposure to Dynamics 365 Sales, Customer Service, Field Service, or related modules.

About VY SYSTEMS PRIVATE LIMITED
About
Vy Systems is a Global Technology consulting, Solutions, and Managed Technology Services company. We service our customers with ‘RESPONSIVENESS’ as a key factor and we believe that timely response to any transaction increases the operational efficiency and accelerates the revenue and profitability to our customers.
The Company is founded and managed by a team of professionals having more than two+ decades of global experience in the business of Technology Consulting and Services.
Tech stack
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Role Descriptions: Good dynamics skills 365 skills
Essential Skills: Good dynamics skills 365 skills
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As a techno-functional consultant you will be responsible for delivering and optimizing end-to-end solutions on the Dynamics 365 platform by bridging business requirements with technical implementation. The role focuses on configuring and enhancing Dynamics 365 Customer Service and Field Service modules, enabling seamless integration with SAP systems, and supporting multiple Power Pages portals for customers and subcontractors. The objective is to ensure efficient business process execution, secure and scalable integrations, and improved user experience through continuous collaboration with stakeholders, proactive problem-solving, and adherence to best practices and standards.
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- Bridge the gap between business requirements and technical delivery across D365 Customer Service and Field Service
- Contribute to functional workshops, requirement gathering sessions, and solution design discussions with business stakeholders
- Good to have basic process understanding of SAP system.
- Configure D365 modules and implement light customizations — plugins, custom APIs, JS/TS, and Power Automate flows
- Design end-to-end solutions covering data model, SLAs, entitlements, and integrations
- Support UAT, produce functional specification document, and ensure solutions align with Microsoft best practices
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Technical know-how:
- Strong understanding of Dynamics 365 Customer Service and Field Service modules, including case management, SLAs, entitlements, work orders, and scheduling
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- Working knowledge of Model-Driven App development and customization
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Soft Skills:
- Good team player skills to be able to work within a global team with shared global responsibilities
- Strong service orientation
- Solution-oriented and structured way of working
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- Business fluent English skills, spoken and written
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- Strong knowledge of Entity Framework Core
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Planview is an enterprise software company focused on portfolio and work management, helping organizations plan, prioritize, and deliver work across strategy, teams, and technology. Its product portfolio spans project and portfolio management (PPM), enterprise agile planning, product portfolio management, and work management tools — including offerings like AdaptiveWork, Planview PPM Pro, ProjectPlace, Planview Viz, and Deliver (One2Team), plus its ProjectAdvantage (formerly Sciforma) product for project and resource management. The company serves a wide range of industries, from financial services to technology to government, helping large organizations connect strategy to execution and manage complex portfolios of projects, products, and resources.
About the Role:
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- Understanding of OOP, SOLID principles, design patterns, and clean code.
- Experience with Git and version control.
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