Lead / Senior UI Path Developer

Job Title: Customer Success Associate

Work Mode: Work From Office

Location: Gurugram, Haryana

Key Details

Shift: Rotational (Male & Female)

Salary: Up to ₹34,000 CTC

Qualification: Graduate / Undergraduate

Experience: Minimum 6 months of BPO Voice or Chat experience (BFSI or Customer Support experience preferred)

Required Skills:

• Excellent spoken and written English communication.
• No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
• Clear pronunciation and strong grammatical skills.
• For Chat Process: Typing speed of approximately 35 WPM with 95% accuracy.
• Ability to handle multiple chats efficiently.
• Strong customer handling and problem-solving abilities.

Roles and Responsibilities:

• Handle international customer queries through voice and chat channels.
• Provide accurate and complete information to customers.
• Resolve customer issues with end-to-end ownership.
• Maintain detailed records of customer interactions in CRM systems.
• Adhere to international quality, compliance, and data security standards.
• Ensure high levels of customer satisfaction and service excellence.

• Strong expertise in Java 8+, Spring Boot, REST APIs.
• Strong front-end experience with Angular 8+, TypeScript, HTML, CSS.
• Experience with SQL/NoSQL databases (MySQL, PostgreSQL, MongoDB, etc.).
• Hands-on with Git, Maven/Gradle, Jenkins, CI/CD.
• Knowledge of cloud platforms (AWS) is an added advantage.
• Experience with Agile/Scrum methodologies.
• Domain Expertise (ADDED): Proven experience working on Auto-Loan Management Systems (LMS), Vehicle Finance, or related banking/NBFC solutions.

Job Summary:

We are influencemedia.solutions - web3 marketing agency. We are seeking a creative and passionate Video Content Specialist with a strong understanding of storytelling video marketing and the web3 space.

You will be responsible for repurposing or creating original video content from scratch, using the latest trends and memes, to craft engaging short-form videos for YouTube Shorts, TikTok, and Twitter among others.

Key Responsibilities:

● Create and repurpose engaging short-form video content tailored to different social

platforms.

● Break down complex concepts into digestible and entertaining stories.

● Stay up-to-date with social media trends, memes, and video marketing strategies to enhance content relevance and engagement.

● Collaborate with clients and internal teams to understand project objectives and adapt content to meet specific marketing goals.

● Utilize online tools and video editing software to create visually appealing and high-impact videos.

● Optimize video content for social media platforms and platform-specific best practices.

● Work closely with the creative team to align content with brand voice and client expectations.

Qualifications and Requirements:

● Proven experience in creating short-form video content for social media platforms.

● Strong understanding of storytelling, especially translating complex topics into engaging into digestible video content.

● Familiarity with crypto concepts and memes within the web3 space.

● Proficiency in video editing software (e.g., Adobe Premiere, Final Cut Pro, or online tools like Canva, CapCut, etc.).

● Ability to stay on top of social media trends and incorporate relevant memes, audio tracks, and visual styles to increase engagement.

● Strong creative skills, with an eye for design and visual aesthetics.

● Excellent communication skills and the ability to collaborate with teams and clients to execute content that aligns with project goals.

● Ability to work under tight deadlines and manage multiple projects simultaneously.

● Prior experience working with web3 or crypto-related projects is a plus.

Compensation:

We offer a competitive salary based on your production level, proven experience, and ability to deliver high-quality video content for the

web3 audience.

Role: HR Generalist

Location: Mumbai

Full-time

About the company we are hiring for:

Our client believes in “the power of collaboration”, hence we are on a mission to consolidate the fragmented manufacturing base in Indian specialty chemicals segment. We are a full stack supplier of specialty chemicals and intermediates. Reliability, quality and affordability are the three pillars of our core values.

Today, they are having a combined manufacturing capacity of ~ 5000 MTPA where over 50 chemicals are getting produced for various end industries i.e., personal care, pharma APIs, polymers, fragrances, agriculture etc.

With presence across diverse specialty chemical value chains and multiple production facilities, Mstack is a one of a kind and highly reliable one stop shop supplier to customers across globe.

It has been funded by global Tier-1 venture capital fund (Lightspeed Venture Partners - $10B+ AUM fund and early investors in Oyo, Byjus, Udaan) and have several renowned thought leaders and opinion shapers from the chemicals industry as advisors.

Job description:

Recruitment:

Job description:

Recruitment:

• Designing and updating job descriptions

• Sourcing potential candidates from various online channels

• Advertise job openings on company's LinkedIn profile, Social Media, Job portals and internally -

Screen incoming resumes and application forms and interview candidates

• Coordinate with the hiring Managers for the qualified/ shortlisted candidates

• Send job offers and answer queries about compensation and benefits

• Collaborate with Managers to identify future hiring needs

• Act as a consultant to new hires and help them onboard

Operations:

• Monitor internal HR systems, processes and databases

• Act as a consultant to the employees and Managers regarding policies and procedures - Address

employee queries

• Work closely with the finance team on payroll

• Manage employee onboarding, training and induction in tandem with the Managers

• Maintain all personnel files

• Oversee performance evaluation procedures

• Manage employee leaves as per the company policies and procedures - Initiate employee

engagement activities along with the Admin team

• Keep up to date with the latest HR trends and practices

Requirements:

• 3+ years of proven experience in the required field

• Understanding of general human resources policies, procedures, labor laws and compliances -

Good written and spoken communication skills

• Aptitude for problem-solving

Confidential

• Good knowledge of MS office

• Attention to detail

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Job Requirements: 

• Have an innovative approach, an ability to understand the prospective needs of the market and then develop business opportunities 
• Technical presentation and commercial negotiation skills 
• Business development through engagement with B2B customers developed via relationships with Architects/ Interior designers, high end real-estate developers 
• Ownership of all facets of the sales process including the design detail, product recommendation & selection and sales process for customer opportunities generated through B2B contacts 
• Manage the B2B sales pipeline, forecast monthly sales, and identify new business opportunities 
• Handle the sales process from pre-sales to after-sales services by coordinating with internal stakeholders to deliver an exceptional customer experience 
• A detailed understanding of the Ligne Roset brand, and its product categories in order to craft design solutions for the customer 
• An ability to work with a defined timeline to deliver expected results  

Skills & Qualification: 

• A Graduate (BA/B.com/ B.sc) or higher qualification 
• An excellent network in the high-end furniture retail industry with a particular focus on architects, interior designers and real-estate developers 
• Pro-active planner and executor 

• Should have excellent business communication skills, both verbal and written 
• Strong-minded with a robust personality required 
• A background from the High-end home furniture, lighting appliances, sanitaryware or similar products that are used in luxury residential projects. 

Reporting Manager: Business Head 

Job Description

We are looking for a great Java Developer who is passionate about working in the Microsoft tech stack using Java. Your primary focus will be on developing common reusable components and implementing them following well-known best practices. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving and an attitude to learn is essential. 

Job Responsibilities: 

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance.
• Contribute in all phases of the development lifecycle.
• Write well designed, testable, efficient code.
• Prepare and produce releases of software components.
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
• Design and develop dockerised microservices for cloud 

Required skills and experience include:

• BS in Computer Science or other field of study and applicable work experience.
• Most likely 3-5 years of experience on Java Web Development.
• Experience in developing Microservices for cloud (Azure/AWS/GCP) is preferred
• Experience in Spring Framework (Spring boot, spring Batch), Spring MVC, Microservice model, RESTful web services
• Experience in databases like SQL Server, Oracle, PostgreSQL, MySQL, MongoDB is desired.
• Should have hands-on experience on Hibernate, JPA or MyBatis or any other persistence framework.
• Must have strong teamwork orientation and the ability to foster collaboration within and across teams 
• Knowledge of Maven/gradle
• Knowledge of Docker, Kubernetes 
• Good Communication skills ( English)

Primary Skills(Mandatory)

Core and Advanace Java 1.8 , Web and Microservice development using java (Jsp, Servlet, Spring boot, Spring MVC), Restful Web Services, Spring framework, RDBMS (Postgres, Mssql server), Hibernate 

Secondary Skills

Java script, Frontend web development - (Angular,nodejs) ( Not mandatory)

Additional Information

• Should have experience of working in any previous IT Software company 
• Any additional certification will be a plus
• Comfortable working from Office.

You will join a team of highly skilled engineers who are responsible for delivering Acceldata’s support services. Our Site Reliability Engineers are trained to be active listeners and demonstrate empathy when customers encounter product issues. In our fun and collaborative environment  Site Reliability Engineers develop strong business, interpersonal and technical skills to deliver high-quality service to our valued customers.

When you arrive for your first day, we’ll want you to have:

• Solid skills in troubleshooting to repair failed products or processes on a machine or a system using a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again
• A strong ability to understand the feelings of our customers as we empathize with them on the issue at hand
• A strong desire to increase your product and technology skillset; increase- your confidence supporting our products so you can help our customers succeed

In this position you will…

• Provide Support Services to our Gold & Enterprise customers using our flagship Acceldata Pulse,Flow & Torch Product suits. This may include assistance provided during the engineering and operations of distributed systems as well as responses for mission-critical systems and production customers.
• Demonstrate the ability to actively listen to customers and show empathy to the customer’s business impact when they experience issues with our products
• Participate in the queue management and coordination process by owning customer escalations, managing the unassigned queue.
• Be involved with and work on other support related activities - Performing POC & assisting Onboarding deployments of Acceldata & Hadoop distribution products.
• Triage, diagnose and escalate customer inquiries when applicable during their engineering and operations efforts.
• Collaborate and share solutions with both customers and the Internal team.
• Investigate product related issues both for particular customers and for common trends that may arise
• Study and understand critical system components and large cluster operations
• Differentiate between issues that arise in operations, user code, or product
• Coordinate enhancement and feature requests with product management and Acceldata engineering team.
• Flexible in working in Shifts.
• Participate in a Rotational weekend on-call roster for critical support needs.
• Participate as a designated or dedicated engineer for specific customers. Aspects of this engagement translates to building long term successful relationships with customers, leading weekly status calls, and occasional visits to customer sites

In this position, you should have…

• A strong desire and aptitude to become a well-rounded support professional. Acceldata Support considers the service we deliver as our core product.
• A positive attitude towards feedback and continual improvement
• A willingness to give direct feedback to and partner with management to improve team operations
• A tenacity to bring calm and order to the often stressful situations of customer cases
• A mental capability to multi-task across many customer situations simultaneously
• Bachelor degree in Computer Science or Engineering or equivalent experience. Master’s degree is a plus
• At least 2+ years of experience with at least one of the following cloud platforms: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), experience with managing and supporting a cloud infrastructure on any of the 3 platforms. Also knowledge on Kubernetes, Docker is a must.
• Strong troubleshooting skills (in example, TCP/IP, DNS, File system, Load balancing, database, Java)
• Excellent communication skills in English (written and verbal)
• Prior enterprise support experience in a technical environment strongly preferred

Strong Hands-on Experience Working With Or Supporting The Following

• 8-12 years of Experience with a highly-scalable, distributed, multi-node environment (50+ nodes)
• Hadoop operation including Zookeeper, HDFS, YARN, Hive, and related components like the Hive metastore, Cloudera Manager/Ambari, etc
• Authentication and security configuration and tuning (KNOX, LDAP, Kerberos, SSL/TLS, second priority: SSO/OAuth/OIDC, Ranger/Sentry)
• Java troubleshooting, e.g., collection and evaluation of jstacks, heap dumps

You might also have…

• Linux, NFS, Windows, including application installation, scripting, basic command line
• Docker and Kubernetes configuration and troubleshooting, including Helm charts, storage options, logging, and basic kubectl CLI

• Experience working with scripting languages (Bash, PowerShell, Python)
• Working knowledge of application, server, and network security management concepts
• Familiarity with virtual machine technologies
• Knowledge of databases like MySQL and PostgreSQL,
• Certification on any of the leading Cloud providers (AWS, Azure, GCP ) and/or Kubernetes is a big plus

The right person in this role has an opportunity to make a huge impact at Acceldata and add value to our future decisions. If this position has piqued your interest and you have what we described - we invite you to apply! An adventure in data awaits.

Learn more at https://www.acceldata.io/about-us">https://www.acceldata.io/about-us

We are looking for a Full Stack Developer to build scalable software solutions and to be part of our cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

You should have

• Degree in Computer Science or relevant field
• Strong knowledge and understanding of JavaScript and TypeScript
• Knowledge of multiple frontend languages and frameworks including HTML, CSS, SCSS, JavaScript and React.
• Knowledge of backend languages and frameworks primarily Node.js
• Familiarity with SQL databases (e.g. PostgreSQL)
• Knowledge of Docker, Kubernetes would be a plus.
• Leadership skills for guiding and mentoring team mates.
• Understanding of CI/CD Concepts
• Awareness of key concepts in DevOps and Agile principles

Perks

• Flexible working hours - employee tracking is never a thing
• A fun and close-knit agile team.
• Open office layout that promotes collaboration, conversation, and camaraderie – the result-oriented team.
• Recreational activities to keep you away from the screen and live, laugh, enjoy with the team.

We are looking for a Senior Android Developer responsible for the development and maintenance of applications aimed at a range of Android devices including mobile phones and tablet computers.

Job Description -

Job Title: Expert Android Developer (Home Automation)

Experience: 5 to 8 Years experience

Job Location: Indore, Madhya Pradesh, India

Salary: Open (No bar for the right candidate) upto 12 Lac

Joining: Immediate (prefer less than 15 days Notice Period)

Skills: Android, Rx java , Java/J2EE, Core Java, etc.

Job Purpose:

The Android Engineer is responsible for building advanced applications for the Android Phones & Android Tablets. The candidate is required to work closely with Development, QA, Project Managers, Designers, and other team members daily to ensure the timely and cost-effective delivery of the final product that exceeds client expectations.

If you are interested, let’s connect via email (hr {at} jstechalliance.com) to discuss the details fully.

In the case that you are not available, we would appreciate any recommendations or reference of any qualified friends/colleagues.

Please feel free to contact me via email if you have any questions

Thanks & Regards

HR Manager