The role involves managing end-to-end air contracting, pricing, and operational execution for MICE (Meetings, Incentives, Conferences, and Exhibitions) travel. The candidate will be responsible for airline negotiations, group fare management, and seamless delivery of group travel requirements.
Preferred Qualifications:
Graduate/Postgraduate in Travel, Tourism, or Business Management
5–10 years of experience in MICE / Group Air Operations
Experience in OTA, TMC, or airline contracting roles
Key Responsibilities:
1. Air Contracting & Negotiation
Develop and maintain strong relationships with airlines for MICE/group travel.
Negotiate competitive group fares, series fares, and ad-hoc deals.
Secure allotments, blocked space, and special discounts for large groups.
Manage seasonal contracts and promotional tie-ups with airlines.
2. Pricing & Revenue Optimization:
Design competitive pricing strategies for MICE groups.
Coordinate with internal sales teams to provide best-in-market quotations.
Analyze market trends, competitor pricing, and demand patterns.
Maximize margins while ensuring conversion of group queries.
3. Operations & Execution:
Handle end-to-end MICE air operations (booking to departure).
Coordinate group PNR creation, ticketing, name updates, and schedule changes.
Ensure timely issuance of tickets and compliance with airline deadlines.
Manage last-minute changes, cancellations, and disruptions.
4. Stakeholder Coordination:
Work closely with Sales, Product, Finance, and Tech teams.
Liaise with airline account managers and GDS/API partners.
Coordinate with corporate clients and event planners.
5. Process & System Management:
Ensure proper use of GDS systems (Amadeus/Galileo/Sabre).
Work on API integrations for airline group bookings (if applicable).
Maintain accurate MIS reports, booking trackers, and reconciliation.
6. Customer Experience :
Ensure smooth travel experience for large groups.
Provide proactive communication on schedule changes or disruptions.
Handle escalations efficiently with quick resolution.
Key Skills & Competencies:
Strong airline contracting and negotiation skills
In-depth knowledge of MICE travel operations
Expertise in GDS systems (Amadeus, Galileo, Sabre)
Excellent coordination and stakeholder management
Analytical mindset for pricing and revenue optimization
Ability to handle high-pressure, time-sensitive operations
Additional Advantage:
Existing airline relationships
Experience in international group movement and exposure to API-based airline integrations.
Shubham Vishwakarma
Full Stack Developer - Averlon
About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
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