Digital Marketing Executive

Job Description

Position Title: Senior System Engineer

Position Type: Full Time

Department: RSG

Reports to: First Level Manager, Indian Development Centre

Company Background:

Cglia is a software development company building highly available, highly secure, cloud-based enterprise software products that helps speed the research process resulting in new drugs, new devices, and new treatments to improve the health and wellbeing of world population.

At Cglia, our work shows our dedication and passion for innovative quality software products that are intuitive and easy to use and exceeds every aspect of customer expectations.

Cglia, is the place that develops world-class professionals who would like to be innovative, creative, learn continuously, and build a solid foundation to build products that are special and delight the customer.

Job Description:

The Senior System Engineer will have expertise in managing both Linux and Windows environments, along with hands-on experience in containerization technologies such as Kubernetes and Docker. Proficiency in Ansible for automation and configuration management is essential. This role is critical in ensuring the seamless operation, deployment, and maintenance of our IT infrastructure.

The ideal candidate has to oversee and participate with the installation, monitoring, maintenance, support, optimization and documentation of all network hardware and software. This includes managing multiple projects, planning network technology roadmaps and configuring/optimizing network services both internally and those integrated with Internet-based services

Job Responsibilities:

· Manage, maintain, and monitor Linux and Windows servers to ensure high availability and performance.

· Perform system upgrades, patches, and performance tuning for both operating systems and DBA servers.

· Deploy, manage, and troubleshoot containerized applications using Kubernetes and Docker.

· Design and implement Kubernetes clusters to ensure scalability, security, and reliability.

· Develop and maintain Ansible playbooks for automation of repetitive tasks, configuration management,

and system provisioning.

· Implement security best practices for both Linux and Windows environments.

· Set up and manage backup and disaster recovery solutions for critical systems and data.

· Work closely with development teams to support CI/CD pipelines and troubleshoot application issues.

· Manage VM Ware in a high availability environment with Disaster Recovery

· Good experience in RAID & Firewall

· Maintaining and managing SQL database server support

· Experience with scripting languages Unix/Shell, Bash or PowerShell

· Assist Quality Assurance with testing program changes, new releases or user documentation and support

new product release activities that include testing customer flows

· Must have the ability to work a flexible schedule and is required to participate in on-call rotation, which

includes different shift timings, weekends, and holidays

· Work across multiple time zones with remote team members

· Perform other duties as deemed necessary to provide quality service to the clients

Experience and Skills Required:

· Minimum 4+ years of experience in Linux and Windows administration

· 3 years of experience in VM Ware in a high availability environment with Disaster Recovery

· Good experience in RAID & Firewall

· 2+ years of experience in SQL database server support

· Ability to quickly acquire an in-depth knowledge of multiple custom applications

· Experience in setting up IT policies based on best practices and monitoring them

· Experience in shell scripting and automating tasks

· Experience in hardware and software monitoring tools

· Experience in administration and best practices for Apache and Tomcat

· Experience in handling Cisco router and firewall configurations and management

· Working knowledge on SQL Server, Oracle and other RDBMS databases

· Must be proactive and possess strong interpersonal, communication and organization skills

· Must possess excellent written and verbal presentation skills

· Must be self-motivated

· Certification in Linux/Windows administration is preferable.

Academics:

· Bachelor's / Master's degree (or equivalent) in computer science or related field or equivalent experience.

Strong Product Designer profile with Top / well-funded B2B SaaS or B2C products

Mandatory (Experience 1): Must have 2+ YOE in hands-on Product Design works (UI, Visual design focused) for Top Products / startups

Mandatory (Experience 2): Must be very strong with Visual Designs and Design systems (Wireframing, Visual Designs & Design systems)

Mandatory (Core Skill 1) : Proficiency in Figma and other modern design tools for interface and interaction design.

Mandatory (Portfolio): Must have strong Visual / Product Design works for Top B2C or B2B SaaS products

Mandatory (Company): Top / Well-Funded Product startups (B2C Products preferred)

Preferred

Preferred (Education): Design Education background (BDes / MDes)

Strong Senior Backend Engineer profiles

Mandatory (Experience 1) – Must have 5+ years of hands-on Backend Engineering experience building scalable, production-grade systems

Mandatory (Experience 2) – Must have strong backend development experience using one or more frameworks (FastAPI / Django (Python), Spring (Java), Express (Node.js).

Mandatory (Experience 3) – Must have deep understanding of relevant libraries, tools, and best practices within the chosen backend framework

Mandatory (Experience 4) – Must have strong experience with databases, including SQL and NoSQL, along with efficient data modeling and performance optimization

Mandatory (Experience 5) – Must have experience designing, building, and maintaining APIs, services, and backend systems, including system design and clean code practices

Mandatory (Domain) – Experience with financial systems, billing platforms, or fintech applications is highly preferred (fintech background is a strong plus)

Mandatory (Company) – Must have worked in product companies / startups, preferably Series A to Series D

Mandatory (Education) – Candidates from Tier - 1 engineering institutes (IITs, BITS, are highly preferred)

CUSTOMER CARE EXECUTIVE (Non - Voice, WFH)

Job Title: Customer Service Representative (Work From Home) 

Location: Remote (Work From Home)

Employment Type: Contractual (as per client requirement)

Monthly CTC: ₹23,000 (Approx. ₹18,000 Take-Home)

Shift: Rotational shift (6 days a week job)

About the Role

We are hiring enthusiastic and customer-focused individuals to join as a Customer Service Representatives for a leading e-Commerce client. 

Key Responsibilities

Handle customer queries efficiently and professionally via chats or emails.

• Eligibility CriteriaEducation: Graduate in any discipline or candidates with higher qualifications are also welcome to apply.
• Experience: 1 year exp is mandatory in chat or mail.
• Languages: Good communication skills in English and Hindi.
• Age Limit: Maximum 32 years. Applicants beyond 32 years are not eligible for this role.

Work From Home Requirements

Applicants must have a computer or laptop with the below-mentioned configuration to be eligible:

• Core i5 7th Gen or above processor
• Minimum 8 GB RAM
• Functional camera (mandatory during working hours)
• Stable internet connection: minimum 20 Mbps
• USB headset with noise cancellation
• UPS backup for power stability
• EDR (Endpoint Detection and Response) software installed

 If you do not have any of the above specifications, you are not eligible for this role.

1. Data Engineer

 Required skill set: AWS GLUE, AWS LAMBDA, AWS SNS/SQS, AWS ATHENA, SPARK, SNOWFLAKE, PYTHON

Mandatory Requirements  

• Experience in AWS Glue
• Experience in Apache Parquet 
• Proficient in AWS S3 and data lake 
• Knowledge of Snowflake
• Understanding of file-based ingestion best practices.
• Scripting language - Python & pyspark 

CORE RESPONSIBILITIES 

• Create and manage cloud resources in AWS 
• Data ingestion from different data sources which exposes data using different technologies, such as: RDBMS, REST HTTP API, flat files, Streams, and Time series data based on various proprietary systems. Implement data ingestion and processing with the help of Big Data technologies 
• Data processing/transformation using various technologies such as Spark and Cloud Services. You will need to understand your part of business logic and implement it using the language supported by the base data platform 
• Develop automated data quality check to make sure right data enters the platform and verifying the results of the calculations 
• Develop an infrastructure to collect, transform, combine and publish/distribute customer data.
• Define process improvement opportunities to optimize data collection, insights and displays.
• Ensure data and results are accessible, scalable, efficient, accurate, complete and flexible 
• Identify and interpret trends and patterns from complex data sets 
• Construct a framework utilizing data visualization tools and techniques to present consolidated analytical and actionable results to relevant stakeholders. 
• Key participant in regular Scrum ceremonies with the agile teams  
• Proficient at developing queries, writing reports and presenting findings 
• Mentor junior members and bring best industry practices 

 QUALIFICATIONS 

• 5-7+ years’ experience as data engineer in consumer finance or equivalent industry (consumer loans, collections, servicing, optional product, and insurance sales) 
• Strong background in math, statistics, computer science, data science or related discipline
• Advanced knowledge one of language: Java, Scala, Python, C# 
• Production experience with: HDFS, YARN, Hive, Spark, Kafka, Oozie / Airflow, Amazon Web Services (AWS), Docker / Kubernetes, Snowflake  
• Proficient with
• Data mining/programming tools (e.g. SAS, SQL, R, Python)
• Database technologies (e.g. PostgreSQL, Redshift, Snowflake. and Greenplum)
• Data visualization (e.g. Tableau, Looker, MicroStrategy)
• Comfortable learning about and deploying new technologies and tools. 
• Organizational skills and the ability to handle multiple projects and priorities simultaneously and meet established deadlines. 
• Good written and oral communication skills and ability to present results to non-technical audiences 
• Knowledge of business intelligence and analytical tools, technologies and techniques.

Familiarity and experience in the following is a plus:  

• AWS certification
• Spark Streaming 
• Kafka Streaming / Kafka Connect 
• ELK Stack 
• Cassandra / MongoDB 
• CI/CD: Jenkins, GitLab, Jira, Confluence other related tools

Job Summary:

As a Flutter Developer, you will be responsible for designing, developing, and maintaining high-performance mobile applications for both Android and iOS platforms. You will collaborate with cross-functional teams to create robust and scalable software solutions that meet our clients' needs. The ideal candidate should have a strong background in mobile application development using Flutter framework and a passion for creating innovative and visually appealing user experiences.

Job description:

Mobile App Development:

• Design, develop, and maintain efficient and reliable mobile applications using Flutter.
• Collaborate with cross-functional teams to define, design, and ship new features.

UI/UX Design:

• Implement pixel-perfect UI designs and ensure a seamless and visually appealing user experience.
• Work closely with designers to translate design concepts into functional UI components.

Integration:

• Integrate third-party APIs and libraries as needed to enhance app functionality.
• Ensure seamless data exchange between the mobile app and server-side components.

Testing and Debugging:

• Conduct thorough testing of applications to identify and resolve bugs and performance issues.
• Collaborate with Quality Assurance teams to ensure the reliability of the application.

Code Optimization:

• Continuously optimize code for performance, scalability, and maintainability.
• Stay updated on the latest Flutter releases and incorporate new features and improvements.

Documentation:

• Create and maintain comprehensive documentation for all code and development processes.
• Collaborate with technical writers to produce user guides and developer documentation.

Collaboration:

• Work closely with product owners, designers, and other developers to understand project requirements and deliver high-quality solutions.
• Participate in code reviews and provide constructive feedback to team members.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• as a Flutter Developer.
• Strong understanding of the Flutter framework and Dart programming language.
• Experience with mobile app development for both Android and iOS platforms.
• Knowledge of RESTful APIs and integration with backend services.
• Solid understanding of the full mobile development life cycle.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a collaborative team.
• Experience with version control systems, such as Git.
• Knowledge of additional mobile development languages/frameworks (e.g., Swift, Kotlin) is a plus.

Good personality with good Communication.

Male or Female can apply.

Interested candidate can share their CV on triple nine zero nine three double one double four.

What you need to have:

What you need to have:

In this role, you will participate in all phases of a product - Discover, Design, Test, Build and Measure. 

• It is a hybrid role of 60-70% UX and 40-30% UI design focus. 
• You will be liaising with the following teams - Brand, Copy, Product development and Marketing to ensure cohesiveness.
• You will need to understand and produce design assets for a responsive website.
• You will need to coordinate with the development team to help in implementation by providing accessible assets which have a precise specification.
• You should understand the design approaches that cater differently (if required) for different market segments and location and create design artefacts accordingly.
• Aspire to innovate, articulate and be passionate about design. Responsible for quality and consistency as it aligns with the design system and SKO Brand.

Key responsibilities include:

• Define and map information architectures and user journeys for the responsive web design solution
• Create, iterate and prototype testable design concepts
• Provide designs and precise specification to the dev team for implementation
• Ensure consistent approach and to be able to contribute as well as using design systems
• Gather briefs and communicate ideas clearly and effectively
• Conduct research using a variety of methods and be able to synthesise results from research into tangible insights and recommendations for discovery as well as ongoing improvement of current journeys

Experience

• In-depth knowledge of human-centred design and usability heuristics. Extensive experience in Product, UX, HCI, or Web Design
• Experience in designing responsive websites and applications
• Experience in creating, testing and iterating prototypes with stakeholders
• Experience with conducting research and articulating outputs incoherent and understandable formats
• Experience in setting/managing expectations
• Knowledge of accessibility standards and guidelines

Desirable skills include

• A design or research-related degree
• Experience speaking about design at conferences or meetups
• Software experience MUST - Figma, Adobe Suite: Photoshop/Illustrator
• DESIRABLE - Ability to prototype Lo-Fi/Hi-Fi with InVision, Framer, or Principle
• Understand Bootstrap or basic responsive HTML/CSS framework
• Embrace Mobile First and Lean UX Design Iteration
• Software experience DESIRABLE - Invision, Miro, Monday.com/Jira, and MS office suite
• Must be a champion of Accessibility and Compliance
• Understanding CMS system integrations
• Understanding of third party integrations
• Usertesting knowledge moderated / unmoderated – OR be comfortable to learn

Personality - You will be a good fit if you ...

• Have the ability to manage multiple tasks and changing priorities
• Work with all stakeholders, including the dev team, copywriter, leadership teams
• are a good communicator - making sure that any new change is communicated and documented well within the cross-functional team
• Are a good collaborator - you involve main stakeholders for design decisions.
• a champion in meeting user needs, even if it means challenging the brief or assumptions made
• Aspire to innovate, articulate and be passionate about design. Responsible for quality and consistency as it aligns with the design system and SKO Brand.
• Are a believer of Holistic Experience Design – Think about and explicitly design for every contact point and customer interaction. Whether that interaction is with the product, website, app, service, content, employee, message, call centre, etc.)