Digital Marketing Executive

Job Title:Sales Engineers

Location:Pune, Maharashtra

Job Type: Full-Time

Job Summary:We are seeking a highly motivated Technical Sales Engineer to join our team. This role combines technical expertise with sales skills to provide solutions to customers and drive business growth. The ideal candidate will be responsible for understanding customer needs, presenting technical solutions, and building strong relationships to ensure customer satisfaction.

Key Responsibilities:• Develop a deep understanding of the company’s products and services.

• Identify customer requirements and recommend appropriate technical solutions.

• Prepare and deliver technical presentations, proposals, and product demonstrations.

• Collaborate with the sales team to develop strategies for business development.

• Work closely with the engineering and product teams to provide customer feedback for product improvement.

• Assist customers with product selection, integration, and troubleshooting.

• Negotiate contracts, pricing, and terms to close deals successfully.

• Maintain relationships with existing clients and seek opportunities for upselling and cross-selling.

• Stay updated on industry trends, market developments, and competitors' products.

• Represent the company at trade shows, conferences, and networking events.

Qualifications & Skills:• Bachelor's degree in engineering is preferred.

• Proven experience in technical sales, sales engineering, or a similar role.

• Strong understanding of technical concepts related to manufacturing products

• Excellent communication, presentation, and negotiation skills.

• Ability to build and maintain customer relationships.

• Self-motivated, goal-oriented, and able to work independently.

• Willingness to travel to meet clients and attend industry events.

Preferred Qualifications:• Experience in the Manufacturing industry

• Previous experience working with B2B sales

• Experience with Sheetmetal & Fabrication is a plus.

Responsibilities :

- You will be responsible for designing, implementing, developing, testing, and supporting the tagging solutions on our products to deliver accurate and scalable marketing data. Below are few pointers of routine

-You will be responsible for implementing digital tagging for data capture to track digital marketing efforts to determine brand and campaign effectiveness

-You will develop and modify JavaScript code to execute web analytics best practices

-You collaborate & do thorough research to ensure implementation requirements were met

-You validate and debug implementations using GTM debugger

-You should able to perform app analytics, debugging skill , issue resolutions in app.

-You should have knowledge of Firebase or any other app Analytics tool.

-You should able to perform mobile application testing.

-You demonstrate an understanding, and proactivity in seeking new & innovative solutions for implementing code to capture the desired metrics and solve business problems.

-You keep up to date with competitor information, tools, best practices and market trends; identifying business opportunities for organisations.

Job Requirenments :

- Knowledge of Google Tag Manager and Google Analytics is plus

-Proficiency in HTML, JavaScript, and jQuery

-Understanding of 1 or more debugger tools (Preferred chrome console, Alternatives: charles, chrome plugin debugger tools, etc)

-Highly analytical qualities with strong technical, strategic, and problem-solving skills

-Candidates who knows Android/iOS will be preferred

-Excellent communication

java developer,You will design and develop high-quality scalable microservices in a cloud environment.

● You will be required to quickly perform POCs to evaluate different tools, technologies or products.

● You will proactively be learning and adopting the industry best practices of software development.

● You will raise the bar on quality, testability and performance of the module.

● You will be collaborating with other team members and stake-holders for the delivery. skills - java , system design, microservices, aws, springboot, cloud.

- Budget - Up to 7.5 LPA + Incentives for experienced candidates and Fixed compensation of 5 LPA + incentives to Freshers.
- Location - Gurugram/Bangalore (Work From Home Until Further Notice) 

Ed-Tech Experience (Preferable, Not Mandatory)

Roles and Responsibilities : 

Your primary job responsibility will include (and not limited to): 

• Driving inquiries and admissions for the online and blended learning programs offered
• Looking after the entire sales lifecycle: starting from engaging with leads till the final conversion
• Counseling professionals via call, email, or in-person and suggesting the best course for prospective students
• Updating and maintaining MIS reports
• Coordinating with the marketing team to fine-tune marketing plans related to admissions
• The Employee will be involved in inside sales.

Skills : 

- A graduate.

- Prior experience in sales preferred.

- Freshers (Some internship experience should be there)

- Excellent interpersonal and communication skills.

VB.NET Developer (5+ Years Experience)

Job Description

We are seeking a highly skilled VB.NET developer with 5+ years of experience to join our development team. The ideal candidate will have a strong foundation in VB.NET and the .NET Framework, along with a proven track record of designing, developing, and deploying scalable and maintainable software solutions.

Responsibilities:

• Design, develop, and implement complex applications using VB.NET and the .NET Framework.
• Collaborate with designers, product managers, and other stakeholders to understand requirements and translate them into functional and user-friendly applications.
• Write clean, efficient, and well-documented code that adheres to best practices and coding standards.
• Develop and maintain web applications using ASP.NET (Web Forms or MVC).
• Build and interact with databases using ADO.NET.
• Create and implement reusable components and libraries.
• Troubleshoot and debug complex technical issues.
• Participate in code reviews and provide constructive feedback.
• Stay up-to-date with the latest trends and technologies in VB.NET and the .NET Framework.
• Contribute to the continuous improvement of our development processes and tools.

Required Skills and Experience:

• 5+ years of experience as a VB.NET developer.
• In-depth knowledge of VB.NET syntax, data types, control flow, and object-oriented programming (OOP) concepts.
• Strong understanding of the .NET Framework, including the CLR, CLI, and BCL.
• Experience with ASP.NET (Web Forms or MVC) for building web applications.
• Proficiency in ADO.NET for database access.
• Experience with Windows Forms for desktop application development (a plus).
• Familiarity with web services (SOAP and REST) and their integration.
• Understanding of XML and its use in data exchange and configuration.
• Knowledge of SQL for interacting with relational databases.

Preferred Skills:

• Experience with design patterns for writing maintainable code.
• Proficiency in version control systems like Git or SVN.
• Experience with unit testing frameworks like NUnit or MSTest.
• Understanding of cloud platforms (Azure, AWS) is a plus.
• Knowledge of API development and integration.
• Experience with security best practices and vulnerability mitigation techniques.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits:

We offer a competitive salary and benefits package, along with the opportunity to work on challenging and rewarding projects.

If you are a talented and passionate VB.NET developer with a proven track record of success, we encourage you to apply!

About Plum

We are making health insurance - simple, accessible and affordable. Hundreds of businesses of all sizes from startups to large corporates trust Plum for their employee's health protection.

Healthcare in India is seeing a phenomenal shift. Healthcare cost is seeing an inflation that is three times the general inflation. Treatments of diseases including Covid-19 can wipe out entire household savings. Majority of Indians won't be able to afford a health insurance on their own. As many as 600mn Indians would depend on employer-sponsored insurance.

Enter Plum. Plum is re-imagining the health insurance stack, and accelerating the penetration of health insurance in India to 100%. Plum has forged new underwriting and fraud detection algorithms to enable companies as small as 2 to benefit from a group insurance. The platform enables realtime insurance design & pricing to enable companies to buy insurance in 3-clicks. And offers employees a hassle-free claims experience through an integrated digital process.

Plum is backed by leading global investors including Tiger Global, Sequoia Capital, Tanglin Ventures and Incubate Fund (read more https://www.plumhq.com/blog/plum-series-a-funding">here)

Having found exceptional product/market fit, we’re in the midst of transitioning from 'start-up' to ‘scale-up’, and looking for frontend engineers in React to help us scale Plum.

You will have a direct impact on the customer experience through the design and implementation of new features and functionalities in our product. You'll work as part of a small but rapidly growing high-energy team delivering incredible, creative improvements to our product. You'll be in charge of reviewing the implementation of applications following code standards and style guides.

• Push things over the line, ship awesome features, and delight customers
• Spec, build, test, and deliver new features while improving the performance and quality of the product.
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code Solve complex CSS, HTML, and User Interface compatibility issues across browsers.
• Implement front-end development workflows: build systems, dependency management, quality checkers (linting), etc.

• 5+ years of hands-on experience building web applications with React or similar framework.
• Understanding of chakra is a plus, not mandatory. 
• Comfortable with Responsive Web Development and with a strong product design sensibilities and has an obsessive attention to detail.
• Write testable, maintainable code that's easy to understand.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Strong sense of ownership and integrity demonstrated through clear communication and collaboration.
• Having experience with building and maintaining an open source project or design library is a plus.

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

• Delivering a comprehensive service to enquiring customers
• Possibly delegating certain customer enquiries to specific teams
• Managing a large number of incoming calls and emails
• Managing customers’ accounts
• Keeping a record of customer interaction and details of actions taken
• Communicating with internal teams to discuss sales targets
• Generating sales leads, building sustainable relationships where necessary
• Reporting back on results