Data Engineer

Job Summary

We are seeking a skilled ServiceNow ITSM Specialist with proven experience in implementing and managing IT Service Management (ITSM) modules. The ideal candidate will bring at least 3 years of relevant hands-on ITSM experience on the ServiceNow platform. This role involves configuring, enhancing, and supporting ITSM processes to drive efficient service delivery and alignment with ITIL best practices.

Key Responsibilities

• Implement and configure ServiceNow IT Service Management (ITSM) modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.

• Maintain and enhance existing ITSM processes to align with ITIL best practices.

• Collaborate with stakeholders to define and document requirements, translating them into workflows and automated processes.

• Manage and optimize workflows, SLAs, and business rules to improve service delivery and operational efficiency.

• Develop and maintain reports, dashboards, and KPIs to track ITSM performance and service quality.

• Troubleshoot and resolve technical issues related to ITSM modules and integrations.

• Partner with ServiceNow developers, architects, and external vendors to implement platform enhancements.

• Ensure ITSM processes comply with internal policies, IT governance, and audit requirements.

• Support training, documentation, and adoption of ITSM best practices across business units.

Required Skills & Qualifications

• 3+ years of relevant, hands-on experience working with ServiceNow ITSM modules.

• CIS–ITSM certification is preferred.

• Strong understanding of ITIL framework and ITSM lifecycle.

• Experience with Service Catalog, SLA management, and CMDB integration with ITSM.

• Ability to analyze service performance and present insights to stakeholders.

• Excellent communication, documentation, and stakeholder management skills.

Nice-to-Have Skills

• ITIL v4 Foundation certification.

• Experience with ServiceNow scripting (JavaScript, Glide).

• Familiarity with Virtual Agent, Flow Designer, and third-party ITSM integrations.

• Exposure to agile methodologies and additional ServiceNow modules (HRSD, CSM).

Candidate must have 10–15 years exp. in Beauty and Health, Wellness and Personal Care and Nutrition industry ONLY

Candidate must have prior experience working with a startup, preferably within the Beauty and Health, Wellness and Personal Care and Nutrition industry.

Prior P&L ownership (must be provable)

Experience scaling ₹100+ Cr online business is a big plus

Candidate must have worked deeply in:

Quick Commerce (Blinkit / Zepto / Instamart)

Marketplaces (Amazon + Flipkart at minimum)

D2C performance & CRO

Strong analytical mindset (CAC, LTV, ROI, margins)

Pricing & discounting strategy

Should have led multi-channel teams and managed a team of at least 20 members.

Can build SOPs

Can scale systems, not just people

Delhi/Gurgaon NCR based candidates will only be considered for this role.

Candidates will be rejected who:

Only did brand marketing

Never owned P&L

Are weak in Quick Commerce

Speak more strategy than execution

Avoid operational depth

Have only agency or consulting background

Role: Data Scientist (Python + R Expertise)

Exp: 8 -12 Years

CTC: up to 30 LPA

Required Skills & Qualifications:

• 8–12 years of hands-on experience as a Data Scientist or in a similar analytical role.
• Strong expertise in Python and R for data analysis, modeling, and visualization.
• Proficiency in machine learning frameworks (scikit-learn, TensorFlow, PyTorch, caret, etc.).
• Strong understanding of statistical modeling, hypothesis testing, regression, and classification techniques.
• Experience with SQL and working with large-scale structured and unstructured data.
• Familiarity with cloud platforms (AWS, Azure, or GCP) and deployment practices (Docker, MLflow).
• Excellent analytical, problem-solving, and communication skills.

Preferred Skills:

• Experience with NLP, time series forecasting, or deep learning projects.
• Exposure to data visualization tools (Tableau, Power BI, or R Shiny).
• Experience working in product or data-driven organizations.
• Knowledge of MLOps and model lifecycle management is a plus.

If interested kindly share your updated resume on 82008 31681

Job Description:

*   Looking for Cloud hosting and Data-Centre services sales professionals.

* Good experience in selling cloud sales (AWS Sales / Azure Sales), Lead Generation, Field Sales, B2B Sales,etc.

*   Strong Technical Background with experience in Data Center Services, System Integration, software sales and channel partner sales (either from system integrators or other software vendors).

*   Knowledge of web hosting and email hosting.

*   Excellent communication skills using vocal and written English.

*   Formulate strategies for customer acquisition.

*   Prior experience in sales in the web hosting company is a must.

Desired candidate Profile -

ü The ideal candidate should be MBA in sales with 3+ years of experience in sales, business development.

ü Strong Technical Background with experience in Data Center Services, System Integration, software sales, and channel partner sales (either from system integrators or other software vendors).

ü Knowledge of web hosting and email hosting.

ü Excellent communication skills using vocal and written English.

ü Formulate Strategies for customer acquisition.

ü Prior experience in sales in the web hosting company a plus Must have hands-on experience in below skills AWS ( Amazon web services), Microsoft Azure.

ü Google cloud platform Attributes.

ü Clear and effective Communicate skills.

ü Dynamic outlook with pleasant presentation skills.

ü Business Development in the area of Internet / Web Solutions .

ü Ability to research use business technology effectively.

ü Ability to be passionately persistent and work in a team.

• Understanding of SDLC & OOPs concepts.

• Must have experience with ASP.NET with C#

• Good knowledge of SQL server / POSTGreSQL database

• Basic Knowledge of javascript, JQuery, CSS, HTML5, Bootstrap

• Ability to design Web architecture.

• Ability to bug fixing in existing projects.

• Knowledge of functions, procedure, triggers.

• Ability to write optimized sql query.

• Good knowledge of developing Desktop Application

• Knowledge of WCF, Web Services and file management.

• Knowledge of digital signature is preferred.

• Should be able to work in a team environment.

• Strong in Software Development and Problem Solving Skills.

• Design, Develop and Unit Test software independently.

• Also should be able to understand the existing applications and should be in position to reengineer the codes to latest .Net technologies.

• Freshers: Should have B.Tech background and should have strong in problem solving skills.

Desired Candidate Profile

• Graduation is a must. A Master's in HR is preferred
• Relevant work experience of 4-6 years in HR & TA. Prior experience in handling employees in a warehouse is desirable
• Excellent communication, analytical, negotiation, listening, and interpersonal skills
• Proficiency in MS Office Suite & HR Matrice

Your responsibilities will include:

• Tracking of system defects reported by users, ensure prompt resolution to the defects reported and facilitate users in
• Assessment and implementation of service requests in according to operating procedures, g. data patching requested by users.
• Tracking and monitoring of change requests raised, conduct of impact assessment, design & implement solution and facilitate users in change request testing
• Ensure the smooth operation of the SD Portal, and support is not disrupted during normal office working
• Maintain the development hardware and software patches and update changes to the documentation where necessary
• Upgrade of software such as application server, and testing arising from the software upgrade.
• Respond to calls and email messages from users about problems or queries regarding Portal, execution of scheduled events such as monthly jobs, financial/calendar year- end activities, interface testing, support of audit-related activities, decommissioning activities.
• Manage project timeline, resources, scope and change requests.
• Review deliverables and ensure they are of requisite

Requirement:                          

• You have at least 5-6 years of working experience in information technology; of which at least 3 years of working experience in software development using OutSystems Agile development platform and at least 1 project implementation experience in OutSystems.
• You have some experience in supporting IT projects on OutSystems Platform
• You have good knowledge of software development, specifically in OutSystems and domain knowledge in the areas of Human Resource or Corporate Administration.
• You have strong technical skills in OutSystems, Microsoft SQL Server platform.

Tech Stack

• .Net
• C#
• Jquery
• Javascript
• Html
• CSS