DBA – AWS Aurora PostgreSQL

We are seeking a dynamic and dependable Process Executive to be part of our US voice process team. In this role, you will oversee live operations, manage customer interactions, and coordinate with service partners across the United States. The ideal candidate will be an effective communicator, comfortable handling multiple tasks at once, and able to remain composed in fast-paced situations.

Responsibilities

Answer and make calls to assist customers with their service requests.

Confirm and record accurate details such as service type, customer location, and contact information.

Allocate tasks to service providers based on availability and capability.

Monitor ongoing jobs to ensure timely completion and a positive customer experience.

Communicate updates, timelines, and resolutions clearly to customers and partners.

Update internal systems with accurate, real-time notes and job status.

Escalate delays, issues, or cancellations to supervisors as needed.

Role – Sr. Devops Engineer

Location - Bangalore

Experience 5+ Years

Responsibilities

• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management activities.
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Incidence management and root cause analysis.
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members 
• Monitoring and measuring customer experience and KPIs

Requirements

• 5-6 years of relevant experience in a Devops role.
• Good knowledge in cloud technologies such as AWS/Google Cloud.
• Familiarity with container orchestration services, especially Kubernetes experience (Mandatory) and good knowledge in Docker.
• Experience administering and deploying development CI/CD tools such as Git, Jira, GitLab, or Jenkins.
• Good knowledge in complex Debugging mechanisms (especially JVM) and Java programming experience (Mandatory)
• Significant experience with Windows and Linux operating system environments
• A team player with excellent communication skills.

• Lead, recruit, train, and coach the sales team of the organization and ensure that they completely understand the mission and vision of the organization.
• Experience in IT Software Services, development of enterprise application.
• Be an active mentor and coach to the Team to help them conclude their deals.
• Help team created unique and effects sales pitches, write professional proposals and manage CRM
• Expected to maintain utmost confidentiality in regard to the business of the Company.
• Experience in working on pre-sales & post-sales part with extensive experience in working on several portals.
• Should have knowledge about channels of leads and conversions, should know how to develop leads into project, nurture leads, give technical solutions to clients , take out timeline and cost on proposed solution.
• Required to work with Integrity and Productively for the growth and success of the Company. 
• Research and develop strategies and plans which identify new marketing opportunities, direct marketing, and new project development 
• Directly manage major and critical developing client accounts, and coordinate the management of all other accounts 
• Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures 
• Should have excellent communication, social, and organizational skills 
• Implement effective promotional strategies trained a high performance sales team and helped boost corporate image 
• Execute in an intense, fast-paced, and highly iterative environment 
• Work with Global Teams to Optimize the Customer Relationship Assisting in Winning New Sales Projects 
• Should know how to get sale via portals, Digital fields etc.
• Responsible for Preparing Monthly/Quarterly/Annual Sales Reports and annual Sales & Marketing Plans 
• Directly responsible to report to company VP-Sales.

We are looking for an ASP.NET developer to be responsible for designing and monitoring applications. The responsibilities of ASP.NET developers include writing code, designing solutions for applications, and improving functionality.

To be successful as an ASP.NET developer, you should demonstrate excellent problem-solving skills, high-quality coding skills, and the ability to manage your time efficiently. Ultimately, a top-notch ASP.NET developer should have superior knowledge of software development, a keen eye for detail, and be able to work independently.

Total Experience: 4-7 Years  

  Must Have (2-3yrs): 

Appium, Selenium or Protract, Any programming language, Cucumber framework 

 Good to Have (2-3yrs.): 

Restassured, Jenkins CI/CD Integration, Database Knowledge (SQL, ORACLE etc.), Github etc