Assistant Manager - Administration

Job Details

- Job Title: Assistant Manager - Administration

- Industry: Hospitality 

- Function - Administrative

- Experience Required: 6-8 years

- Employment Type: Full Time

- Job Location: Gurgaon

- CTC Range: Best in Industry

Preferred Skills: Office Administration & Facilities Management, Corporate Travel Management (Domestic & International) + Hotel Bookings, Vendor Management, Procurement & Cost Control, Pantry Management & Housekeeping Staff Supervision, Office Events & Employee Experience Support, Front Desk, Courier & Visitor Management, Governance, Reporting & Process Improvement, Provide calendar management for CEO & CFO

Criteria

1. Must have at least 5 years of experience in Office Administration & Facilities Management

2. Must have handled Corporate Travel Management (Domestic & International) + Hotel Bookings

3. Must have experience in Vendor Management, Procurement & Cost Control

4. Should have handled Pantry Management & Housekeeping Staff Supervision

5. Should have experience in providing calendar management for leadership team like CEO & CFO

Job Description

Office Administration & Facilities Management

• Own end-to-end office operations ensuring a clean, safe, organised and employee-friendly workplace.

• Manage office assets, stationery, supplies and consumables; maintain inventory controls and timely replenishment.

• Coordinate all facility maintenance (electrical, plumbing, HVAC, internet, printers, AMC services, etc.) through vendors.

• Ensure timely resolution of workplace issues raised by employees; track closure through a tracker.

• Drive adherence to workplace policies (visitor management, access control, safety protocols, hygiene standards).

• Coordinate office layout requirements, seating changes, and workspace readiness for new joiners.

Corporate Travel Management (Domestic & International) + Hotel Bookings

• Manage end-to-end travel arrangements: flight/train bookings, hotel bookings, local transport and itinerary coordination.

• Handle international travel requirements including visa documentation, invitation letters, insurance, forex, and compliance.

• Coordinate with travel partners / portals; ensure cost-effective options and timely confirmations.

• Maintain travel trackers, reconcile expenses, and ensure policy adherence.

• Support timely reimbursement documentation and closure.

Vendor Management, Procurement & Cost Control

• Identify, onboard and manage vendors for housekeeping, pantry, security, maintenance, courier, cab, hotels, etc.

• Negotiate commercial terms, renewals and AMCs to ensure best value and service levels.

• Maintain vendor database, contracts, invoices, SLAs and performance scorecards.

• Raise POs / approvals as per internal process and coordinate timely payments with Finance.

• Track monthly administrative spends vs budget and highlight variances with corrective actions.

Pantry Management & Housekeeping Staff Supervision

• Manage pantry operations including vendor coordination, supplies, hygiene and service standards.

• Supervise housekeeping staff / agency; define daily checklists and ensure consistent cleanliness standards.

• Ensure meeting rooms, workstations and common areas are maintained at all times.

• Coordinate periodic deep cleaning, pest control and hygiene audits

Office Events & Employee Experience Support

• Plan and execute office events such as townhalls, celebrations, leadership visits, workshops, and engagement activities.

• Coordinate logistics including venue setup, catering, gifts, vendor arrangements and on-day execution.

• Support corporate gifting requirements for leadership, employee milestones and business needs.

Front Desk, Courier & Visitor Management

• Manage visitor handling ensuring a professional welcome experience and adherence to access and security protocols.

• Handle incoming/outgoing couriers (domestic & international), tracking, and customs documentation (where required).

• Maintain courier registers and ensure confidentiality of sensitive shipments.

Select HR Operations Support (as required)

• Support People team with operational HR tasks such as onboarding logistics, ID cards/access, background verification coordination, joining kits and policy sign-offs.

• Assist with HR documentation, vendor coordination (medical, insurance, training, etc.) and employee helpdesk support.

• Support coordination for HR calendars (training sessions, inductions, engagement initiatives) and follow-ups.

Governance, Reporting & Process Improvement

• Build and maintain admin trackers: vendor SLAs, housekeeping checklist, pantry supplies, travel logs, inventory and expense tracker.

• Review processes periodically and propose improvements to reduce cost, improve employee experience and strengthen controls.

• Maintain confidentiality and professional conduct while handling sensitive information.

Provide calendar management for CEO & CFO

• Manages complex calendars, schedule and prioritize meetings, appointments, and travel arrangements for the CEO and CFO

• Manage conflicting schedules and adjust plans as necessary

Handling Critical Communications

• Act as a liaison between the CEO, CFO, and other departments within the organization

• Coordinate and communicate with the international team for various things such as events, travel, calendar management, and other matters

• Respond to phone and email inquiries with professionalism and discretion

• Handle sensitive information and maintain confidentiality at all times

• Draft and distribute corporate communications as necessary

Experience:

7+ years of experience in Office Administration, Facilities Management, Travel Management, etc.