Architect

What we need:

•        Experience in both Web + Mobile development

•        Strong understanding of APIs & system design

•        Ability to build end-to-end features

·      Maintain version control and documentation using Git / GitHub.

Roles and Responsibilities

• Design and develop responsive web applications using React.js / Next.js.
• Build and maintain scalable RESTful APIs using Node.js and Express.js.
• Implement user authentication and authorization using JWT / OAuth2.
• Manage and optimize database structures using MongoDB or MySQL.
• Integrate front-end and back-end components seamlessly for smooth user experience.
• Collaborate with UI/UX designers and product teams to deliver high-quality features.
• Participate in Agile / Scrum sprints, daily stand-ups, and code reviews.
• Optimize applications for speed, performance, and security.
• Maintain version control and documentation using Git / GitHub.

Troubleshoot and debug production issues efficiently.

Job Location- Bangalore,

Candidates from Tamil Nadu willing to relocate to Bangalore can also apply.

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Job Summary:-

We offer Digital Marketing Services which include SEO, PPC, Content + Social Media Marketing, Email Marketing & Creative + Apps. We believe in building best digital presence for our Clients

Job Responsibilities:-

• Set and implement social media optimized campaign
• Setting up of various social media channels and maintaining brand consistency.
• Prepare engaging text, image (info graphic) and video content for social media accounts.
• Respond to comments and customer queries in a timely manner.
• Monitor and report on feedback and online reviews.

Skills Required:-

• Good Communication Skills
• Minimum 1 to 3 years experience in – SMO
• Passion for social media and internet marketing industries
• Knowledge of SEO OFF – page is a MUS

Job Description:

Mandatory Skills:

Should have strong working experience with Cloud technologies like AWS and Azure.

Should have strong working experience with CI/CD tools like Jenkins and Rundeck.

Must have experience with configuration management tools like Ansible.

Must have working knowledge on tools like Terraform.

Must be good at Scripting Languages like shell scripting and python.

Should be expertise in DevOps practices and should have demonstrated the ability to apply that knowledge across diverse projects and teams.

Preferable skills:

Experience with tools like Docker, Kubernetes, Puppet, JIRA, gitlab and Jfrog.

Experience in scripting languages like groovy.

Experience with GCP

Summary & Responsibilities:

 Write build pipelines and IaaC (ARM templates, terraform or cloud formation).

 Develop ansible playbooks to install and configure various products.

 Implement Jenkins and Rundeck jobs( and pipelines).

 Must be a self-starter and be able to work well in a fast paced, dynamic environment

 Work independently and resolve issues with minimal supervision.

 Strong desire to learn new technologies and techniques

 Strong communication (written / verbal ) skills

Qualification:

Bachelor's degree in Computer Science or equivalent.

4+ years of experience in DevOps and AWS.

2+ years of experience in Python, Shell scripting and Azure.

• Build and execute acquisition plans every month working with all stakeholder teams.
• Own the quality of customers and CAC.
• Own app install campaigns, CPI, uninstall rates etc.
• Strong understanding of Facebook, Google, Affiliate Marketing platforms and MMPs such as Appsflyer
• Expertise in optimisation techniques to scale up campaigns and deliver Low CPIs and CAC
• Strong knowledge of managing funnel events and customer journeys to deliver high ROI
• Own performance marketing channels. Improve RPCs, CPVs, CAC etc.
• Identify new channels for app installs, performance marketing and digital marketing.
• Manage the media planning activities end to end.
• Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities etc.
• Generate weekly and monthly reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives

Requirement:

• Experience in managing Google ads/Facebook ads for apps
• Expert level analytical skills
• Hands on experience with MMPs such as Appsflyer/ Branch / Adjust
• Expert level knowledge of spreadsheet programs
• Understanding of playstore analytics and app ecosystem
• Working knowledge of Google Analytics / Adobe Analytics (preferably adobe analytics)
• Great communication skills
• Knowledge of Basic SQL & Query will be an added advantage

Requirement:

• 3+ years of experience in managing Google ads/Facebook ads for apps
• Expert level analytical skills
• Hands on experience with MMPs such as Appsflyer/ Branch / Adjust
• Expert level knowledge of spreadsheet programs
• Understanding of play store analytics and app ecosystem
• Working knowledge of Google Analytics / Adobe Analytics (preferably adobe analytics)
• Great communication skills
• Knowledge of Basic SQL & Query will be an added advantage

• Planning, budgeting and forecasting
• Developing a framework and providing guidance on planning, budgeting and forecasting to various functions and businesses and ensuring adherence to corporate guidelines
• Performing financial reporting, ad-hoc business analyses and financial modelling
• Presenting recommendations to category leadership on strategic decisions and planned future initiatives
• Providing controllership to the business and building processes that augments transparency and improves controls
• Validating scenario analysis/simulations/ ‘what if’ analysis prepared by Functional Heads/ SBU Heads
• Historical trend analysis of capital and operating expenditures for budget creation and decision support
• Consolidating and monitoring annual budgets and forecasts received from various functions and SBU Heads
• Facilitating financial reviews with business group and working with category leader to ensure effective finance and cost management
• Managing financial planning and analysis, forecasting product lines using the key input levers to the business– pricing, selection and convenience
• Facilitating weekly/ monthly/ quarterly reviews (MBR, QBR) with data analysis and follow through with category leader on actionable items for improving business metrics over a period of time
• Providing commentary for budget vs. actual result variations

What you need to have:

• Qualified CA/ICWA with 3+ years of post-qualification experience
• In-depth knowledge of costing, reconciliation, planning, budgeting and forecasting
• Experience developing financial reports and metrics    

Our backend(NodeJS+PHP) team is passionate about technology, and we love building scalable web solutions keeping performance in mind.We're looking for a full stack developer that has experience developing a variety of Web Apps using the PHP and NodeJS stack.

Role + Responsibilities:

• Work with the team to design, develop and support scalable applications        
• Developing API’s(REST), designing the database schema and implement same in web frameworks like Laravel and Express along with ORM(including migration script and seeds data)    
• Very good end-to-end debugging skills in PHP and NodejS stack.    
• Write, test, and release production-ready code.        
• Work with our DevOps team to ensure continuous deployments of our applications

Person Specification and Qualifications:

• Experience developing highly scalable services and APIs(in NodejS and PHP frameworks)    
• Knowledge of data modelling and database performance using NoSQL/SQL    
• Strong experience with PHP framework like Laravel(PHP) and JS frameworks like Express, and other Framework In nodeJS.    
• Good knowledge in code versioning(git or svn)    
• Good knowledge in html templating, javascript, html and css.    
• Good experience with code deployment on server like ubuntu, linux.    
• Knowledge of SDK integration(social media sdk like Facebook, google, etc and cloud services sdk like AWS and Azure)    
• Familiarity developing SaaS applications in AWS/Azure cloud services.        
• In-depth knowledge of designing and developing software in distributed architectures for multi-tier applications

What we are looking for?

• At least 3 years of experience of development on full-stack applications
• Experience with usage of NoSQL databases like MongoDB
• Familiarity with SQL and RDBMS Systems
• Experience in creating applications with NodeJS and MERN stack
• Experience with developing frontend interfaces using React framework
• Experience in creating responsive frontend applications
• Able to use versioning systems like Github or Gitlab
• Understanding of basic tools provided by AWS and their configuration
• Understanding of Unix bases operating systems, ability to configure them for optimum usage
• Experience in basic command-line utilities and shell scripting language
• Understanding of rest API implementation
• Ability to script quickly with Python for writing ad hoc jobs

What you will be working on?

• Leading a team of engineers
• Working on creating performant and fault-tolerant systems which are scalable
• Design, build and maintain high performance, reusable, and reliable Typescript code
• Effectively work with product to gather requirements, gain a deep understanding of use cases and business needs, and translate into design and implementation.
• Maintain code integrity and organization.
• Manage basic DevOps related to CI/CD
• Creating secure systems
• Lead other junior developers
• Define optimal and minimal architecture to achieve product requirements