.NET Support Engineer

Role Overview

We are looking for an experienced .NET Support Engineer with strong technical expertise in .NET technologies, SQL queries, and L1/L2 production support. The candidate should have experience troubleshooting production issues, resolving application defects, and ensuring smooth application operations.

Key Responsibilities

• Provide L1 and L2 application support for .NET-based applications.
• Monitor application performance and ensure system availability.
• Troubleshoot and resolve production issues within defined SLAs.
• Analyze application logs, errors, and exceptions to identify root causes.
• Write, execute, and optimize SQL queries for data validation and troubleshooting.
• Perform debugging and basic code-level analysis of .NET applications.
• Handle incident management, problem management, and service requests.
• Coordinate with development, database, and infrastructure teams for issue resolution.
• Prepare RCA (Root Cause Analysis) reports for recurring production issues.
• Ensure timely resolution of tickets and maintain proper support documentation.

Mandatory Technical Skills

• Strong experience in .NET / .NET Framework.
• Good knowledge of SQL queries and database troubleshooting.
• Hands-on experience in L1 and L2 application support.
• Strong debugging and troubleshooting skills.
• Experience handling production incidents.

Good-to-Have Skills

• Relevant production support experience.
• Experience working in an enterprise application support environment.
• Knowledge of incident, problem, and change management processes.
• Experience working with monitoring and ticketing tools.

We have an urgent requirement for a .NET Support Engineer. Kindly share suitable profiles matching the below criteria at the earliest.

Requirement Details:

• Mandatory Skills: .NET, SQL Queries, L1 & L2 Support
• Good-to-Have Skills: Relevant production support experience
• Experience: 6+ Years
• Location: Hyderabad (HYD)
• Budget: Up to 20 LPA
• Interview Process: Virtual / F2F ( Any 1 round F2F )
• Notice Period: Immediate Joiners Preferred

Additional Remarks: Candidates should have strong experience in application support, troubleshooting, incident management, and SQL query handling.

• Role: .NET Support Engineer
• Experience: 6+ Years
• Location: Hyderabad
• Notice Period: Immediate Joiners Preferred
• Interview Process: Virtual / Face-to-Face (At least one round F2F)

Mandatory Skills:

• Strong experience in .NET, ASP.NET and C#.
• Hands-on experience with SQL Server and SQL query writing, execution and troubleshooting.
• Experience in L1 and L2 Application Support.
• Experience in Production Support and application maintenance.
• Strong troubleshooting, debugging and incident resolution skills.
• Experience in Incident Management and Root Cause Analysis (RCA).

Non - negotible skills

1 . L2 Application support - they are expecting people to have pure application support experience rather than who is having more production support those they will reject the profile

2 . SQL - Who is having handson experience in SQL , Writing complex queries , Troubleshooting , Identifying bugs etc...

3 . Customer / client interactions - People who are having client and customer communication especially if it is with international clients with good communication

Job Summary

We are looking for an Application Support Engineer with hands-on experience in Linux/Unix, Windows administration, monitoring tools, and incident management. The candidate will be responsible for application monitoring, troubleshooting, incident resolution, and ensuring smooth production operations.

Key Responsibilities

• Provide L1/L2 application and production support.
• Troubleshoot application, system, and server-related issues in Linux/Unix and Windows environments.
• Monitor application performance using Splunk, Grafana, and AppDynamics.
• Handle incidents, service requests, and changes using ServiceNow.
• Perform log analysis, root cause analysis (RCA), and issue resolution.
• Coordinate with application, infrastructure, and development teams to resolve production issues.
• Ensure SLA compliance and maintain proper incident documentation.
• Support continuous monitoring and improve application stability and availability.

Required Skills

• 3–5 years of experience in Application Support or Production Support.
• Hands-on experience with Linux/Unix and Windows environments.
• Experience with monitoring tools such as Splunk, Grafana, or AppDynamics.
• Working knowledge of ServiceNow and Incident Management.
• Good troubleshooting, analytical, and communication skills.
• Willingness to work in a production support environment.

Job Details

• Location: Hyderabad
• Work Mode: WFO
• Notice Period: Immediate Joiners Only

Job Summary

We are looking for an experienced Application Support Engineer (L2) with strong knowledge of application support, observability, SQL, ITIL processes, shell scripting, automation, and Grafana. The candidate will be responsible for providing production support for banking applications, monitoring application performance, troubleshooting incidents, performing root cause analysis, and ensuring system availability and stability.

The ideal candidate should have experience working in a banking or financial services environment, with a strong focus on incident management, problem management, monitoring, and operational efficiency.

Key Responsibilities

• Provide L2 production support for banking applications and ensure high availability and smooth business operations.
• Monitor application health, performance, logs, and alerts using observability tools such as Grafana.
• Troubleshoot application issues, analyze logs, identify root causes, and coordinate with L3, development, infrastructure, and database teams for resolution.
• Perform SQL queries to validate data, investigate application issues, and troubleshoot database-related incidents.
• Develop and maintain shell scripts to automate routine operational tasks and support activities.
• Identify opportunities for automation to reduce manual effort and improve operational efficiency.
• Follow ITIL processes, including Incident Management, Problem Management, Change Management, and Service Request Management.
• Monitor critical banking transactions, batch jobs, interfaces, and application workflows.
• Perform root cause analysis (RCA) and prepare incident reports and preventive action plans.
• Ensure adherence to SLA, KPI, and operational performance targets.
• Participate in production deployments, release validation, and post-deployment monitoring.
• Maintain support documentation, SOPs, knowledge base articles, and troubleshooting guides.
• Coordinate with business stakeholders and internal teams to ensure timely resolution of production issues.
• Support audit, compliance, and operational control requirements relevant to banking applications.

Required Technical Skills

• Application Support: Hands-on experience in L2 application and production support.
• Observability: Experience with application monitoring, log analysis, metrics, dashboards, and alert management.
• Grafana: Knowledge of dashboards, metrics visualization, alerting, and application health monitoring.
• SQL: Ability to write queries, perform data validation, troubleshoot database issues, and analyze transaction data.
• ITIL: Understanding of incident, problem, change, and service request management processes.
• Shell Scripting: Ability to write and execute shell scripts for troubleshooting and operational activities.
• Automation: Experience automating repetitive support tasks and operational workflows.
• Production Operations: Experience with incident investigation, RCA, SLA management, and escalation procedures.
• Banking Domain: Understanding of banking applications, financial transactions, batch processing, and business-critical operations.

Preferred Skills

• Experience with Linux/Unix operating systems.
• Knowledge of log monitoring and analysis tools.
• Familiarity with APIs, application servers, and database connectivity troubleshooting.
• Exposure to tools such as Splunk, ELK/Elastic Stack, Prometheus, or similar monitoring platforms.
• Experience supporting payment systems, core banking applications, transaction processing, or other financial services applications.
• Understanding of production change controls, audit requirements, and operational risk management.

.NET / C# Developer

Company / Payroll: iAgami Technology

Experience: 5+ Years

Location: Trichy, Tamil Nadu

Work Mode: On-site

Employment Type: Full-time

Budget: ₹7 LPA

Job Description

We are looking for an experienced .NET / C# Developer with strong hands-on experience in building, developing, and maintaining scalable web applications and backend services. The ideal candidate should have expertise in C#, .NET Core, ASP.NET Core, Web API, SQL Server, and Entity Framework, along with a solid understanding of software development best practices.

Key Responsibilities

• Design, develop, test, and maintain applications using C# and .NET / .NET Core.
• Build scalable and secure RESTful APIs and backend services using ASP.NET Core and Web API.
• Work with SQL Server, including database design, complex queries, stored procedures, and performance optimization.
• Implement data access functionality using Entity Framework / Entity Framework Core.
• Analyze business and technical requirements and translate them into reliable software solutions.
• Troubleshoot, debug, and resolve application issues.
• Participate in code reviews and follow coding standards and clean-code practices.
• Develop unit and integration tests to ensure software quality.
• Collaborate with frontend developers, QA engineers, DevOps teams, and business stakeholders.
• Participate in Agile / Scrum ceremonies and contribute throughout the software development lifecycle.
• Support CI/CD processes and application deployments as required.

Required Skills

• 5+ years of professional software development experience.
• Strong hands-on experience with C#.
• Experience with .NET Core / modern .NET (6, 7, 8 or later).
• Strong knowledge of ASP.NET Core and Web API.
• Experience building REST APIs and working with JSON, HTTP, authentication, and authorization.
• Strong knowledge of SQL Server, relational databases, queries, and stored procedures.
• Experience with Entity Framework / Entity Framework Core.
• Good understanding of OOP, SOLID principles, design patterns, and clean code.
• Experience with Git and version control.
• Strong debugging, exception handling, logging, and performance optimization skills.

Good to Have

• Experience with React.js, Angular, or another modern frontend framework.
• Exposure to Azure or AWS cloud services.
• Experience with Docker and Kubernetes.
• Knowledge of CI/CD tools such as Azure DevOps, GitHub Actions, or Jenkins.
• Experience with microservices architecture.
• Familiarity with Redis, RabbitMQ, or Kafka.
• Experience with unit-testing frameworks such as xUnit, NUnit, or Moq.
• Experience working in Agile / Scrum environments.

Candidate Requirements

• Candidates must have at least 5 years of relevant .NET / C# development experience.
• Candidates must be willing to work on-site in Trichy, Tamil Nadu.
• Candidates should be comfortable with a budget of up to ₹7 LPA.

Interested candidates can apply with their updated resume.

📢 Hiring: Application Production Support (L2)

📍 Location: Hyderabad

💼 Experience:3+ Years Only

We are looking for experienced professionals for the role of Application Production Support Engineer with strong knowledge of L2 production support, event management, and monitoring tools.

🔹 Key Responsibilities:

• Provide L2 application production support and troubleshoot production issues.
• Monitor application performance, alerts, and system events.
• Handle incident management, event management, and problem resolution.
• Analyze logs and identify root causes using monitoring tools.
• Manage incidents and service requests through ServiceNow.
• Collaborate with application, infrastructure, and development teams to resolve issues.
• Ensure timely resolution of incidents in accordance with SLA requirements.

🔹 Primary Skills Required:

• L2 Production Support
• Event Management
• ServiceNow
• Splunk / AppDynamics / ThousandEyes

Experience: 3–4 Years

Location: Hyderabad

Job Responsibilities:

• Provide L2 production support and troubleshoot application or infrastructure issues.
• Monitor alerts and incidents using Splunk, AppDynamics, or ThousandEyes.
• Perform event management, incident analysis, and root cause identification.
• Manage incidents, service requests, and escalations through ServiceNow.
• Coordinate with L1, L3, and relevant teams to ensure timely issue resolution.
• Monitor system performance and maintain service availability.

Required Skills:

• Hands-on experience in L2 Production Support.
• Knowledge of Event Management and Incident Management.
• Experience with ServiceNow.
• Working knowledge of Splunk, AppDynamics, or ThousandEyes.
• Strong troubleshooting, analytical, and communication skills.

We are looking for an experienced Application Support Engineer with strong expertise in Linux/Unix, Networking, Routing, Load Balancing, and Production Support. The ideal candidate should have hands-on experience troubleshooting application and infrastructure issues using enterprise monitoring and observability tools such as Splunk, Grafana, and AppDynamics.

Key Responsibilities

• Provide L2/L3 production support for enterprise applications and infrastructure.
• Troubleshoot application, Linux/Unix, network, routing, and connectivity-related issues.
• Monitor application and infrastructure health using Splunk, Grafana, and AppDynamics.
• Analyze alerts, logs, performance metrics, and system behavior to identify issues.
• Troubleshoot routing, load balancing, connectivity, and network-related problems.
• Perform incident investigation, troubleshooting, and root cause analysis.
• Coordinate with Network, Infrastructure, Application, and other technical teams for issue resolution.
• Handle production incidents and ensure timely resolution within defined SLAs.
• Participate in problem management and identify recurring issues.
• Perform application health checks and proactively identify potential failures.
• Maintain troubleshooting guides, runbooks, and operational documentation.
• Support planned changes, deployments, and maintenance activities.

Must-Have Skills

Application Support

Linux / Unix

Networking

Routing

Load Balancing

Splunk

Grafana

AppDynamics

Production Support

Incident Management

Troubleshooting

Required Skills & Tools

• 4–6 years of experience in Application / Production Support.
• Strong hands-on experience with Linux/Unix administration and troubleshooting.
• Good understanding of TCP/IP, networking, routing, and connectivity concepts.
• Practical experience troubleshooting load balancing issues.
• Hands-on experience with monitoring and observability tools such as Splunk, Grafana, or AppDynamics.
• Strong log analysis and troubleshooting skills.
• Experience handling production incidents and working within SLA-driven environments.
• Strong communication and coordination skills.

Preferred Experience

• Exposure to ITIL processes including Incident, Problem, and Change Management.
• Experience with scripting/automation using Shell or Python.
• Exposure to cloud environments is an added advantage.
• Experience supporting enterprise-scale applications and infrastructure.

Key Competencies

• Strong analytical and troubleshooting skills.
• Ability to work under pressure during critical production incidents.
• Strong ownership and accountability.
• Excellent communication and stakeholder management.
• Ability to work collaboratively with global technical teams.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.