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Mantle Solutions- A Lulu Group Company
Mantle Solutions- A Lulu Group Company cover picture
Mantle Solutions- A Lulu Group Company logo

Mantle Solutions- A Lulu Group Company

https://mantlesolutions.in
Founded :
2018
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Mantle Solutions is the registered offshore technology and professional services firm for LuLu Group International, a highly diversified conglomerate with business entities worldwide.

Read more

Tech stack

skill iconPython
SQL
skill iconMachine Learning (ML)

Candid answers by the company

What is the location preference of jobs?

Bengaluru (Whitefield)

Company social profiles

linkedin

Jobs at Mantle Solutions- A Lulu Group Company

Mantle Solutions- A Lulu Group Company
at Mantle Solutions- A Lulu Group Company
1 candid answer
Nikita Sinha
Posted by Nikita Sinha
Bangalore (Whitefield)
2 - 4 yrs
Upto ₹20L / yr (Varies
)
skill iconPython
SQL
skill iconMachine Learning (ML)
skill iconData Analytics

We are seeking a hands-on eCommerce Analytics & Insights Lead to help establish and scale our newly launched eCommerce business. The ideal candidate is highly data-savvy, understands eCommerce deeply, and can lead KPI definition, performance tracking, insights generation, and data-driven decision-making.

You will work closely with cross-functional teams—Buying, Marketing, Operations, and Technology—to build dashboards, uncover growth opportunities, and guide the evolution of our online channel.


Key Responsibilities

Define & Monitor eCommerce KPIs

  • Set up and track KPIs across the customer journey: traffic, conversion, retention, AOV/basket size, repeat rate, etc.
  • Build KPI frameworks aligned with business goals.

Data Tracking & Infrastructure

  • Partner with marketing, merchandising, operations, and tech teams to define data tracking requirements.
  • Collaborate with eCommerce and data engineering teams to ensure data quality, completeness, and availability.

Dashboards & Reporting

  • Build dashboards and automated reports to track:
  • Overall site performance
  • Category & product performance
  • Marketing ROI and acquisition effectiveness

Insights & Performance Diagnosis

Identify trends, opportunities, and root causes of underperformance in areas such as:

  • Product availability & stock health
  • Pricing & promotions
  • Checkout funnel drop-offs
  • Customer retention & cohort behavior
  • Channel acquisition performance

Conduct:

  • Cohort analysis
  • Funnel analytics
  • Customer segmentation
  • Basket analysis

Data-Driven Growth Initiatives

  • Propose and evaluate experiments, optimization ideas, and quick wins.
  • Help business teams interpret KPIs and take informed decisions.

Required Skills & Experience

  • 2–5 years experience in eCommerce analytics (grocery retail experience preferred).
  • Strong understanding of eCommerce metrics and analytics frameworks (Traffic → Conversion → Repeat → LTV).
  • Proficiency with tools such as:
  • Google Analytics / GA4
  • Excel
  • SQL
  • Power BI or Tableau
  • Experience working with:
  • Digital marketing data
  • CRM and customer data
  • Product/category performance data
  • Ability to convert business questions into analytical tasks and produce clear, actionable insights.
  • Familiarity with:
  • Customer journey mapping
  • Funnel analysis
  • Basket and behavioral analysis
  • Comfortable working in fast-paced, ambiguous, and build-from-scratch environments.
  • Strong communication and stakeholder management skills.
  • Strong technical capability in at least one programming language: SQL or PySpark.

Good to Have

  • Experience with eCommerce platforms (Shopify, Magento, Salesforce Commerce, etc.).
  • Exposure to A/B testing, recommendation engines, or personalization analytics.
  • Knowledge of Python/R for deeper analytics (optional).
  • Experience with tracking setup (GTM, event tagging, pixel/event instrumentation).
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