100-500 employees



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Jobs at iMocha

Founded 2012  •  Product  •  100-500 employees  •  Bootstrapped
Marketing Automation
Email Marketing
2 - 4 yrs
₹4L - ₹5L / yr

As a Marketing Automation Specialist, you will be responsible for managing marketing automation platforms and fully leveraging their capabilities. You will be working closely with designers, developers, marketing managers, and product managers to implement all programmatic and operational initiatives through the marketing automation platforms.


2 – 4 years preferably in SaaS industry

Roles & Responsibilities

· Responsible for email marketing program development and execution, including segmentation, testing, and deployment, and continually evaluate these for improvements.

· Maintain Marketing Automation integration with HubSpot CRM and assist in the integration of additional platforms into the marketing automation software

· Understand and evaluate campaign metrics and distribute campaign performance to the marketing team.

· Work with management to define KPIs, create reporting, analyze campaign performance. Create recommendations to improve campaigns continuously.

· Manage marketing automation efforts and processes, proactively researching and implementing the latest best practices, strategies, and industry standards

· Plan and perform A/B testing to define and execute enhancements to productivity, conversion rates, programs/campaign ROI, and sales growth

· Support essential marketing operations initiatives in HubSpot such as managing the lead lifecycle, lead scoring, lead nurturing, segmentation, and data cleaning

Background and Skills

· 2 - 4 years in a Marketing Automation role, including asset development, segmentation and campaign execution, preferably in the SaaS industry

· Expertise in Marketing Automation and CRM platforms such as HubSpot and MailChimp

· Strong understanding of email marketing best practices including data privacy laws and deliverability best practice

· Organized, analytical, logical, data-driven with strong attention to detail

· Strong collaboration and communication skills

· Creative problem-solver, forward thinking, diligent and resilient

· Can set priorities and be flexible in changing environment


· HubSpot

· MailChimp

· Microsoft Excel

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Founded 2012  •  Product  •  100-500 employees  •  Bootstrapped
Graphic Designing
Brand Management
Web design
1 - 2 yrs
₹4L - ₹4.5L / yr

Roles and Responsibilities:


· Closely work with the marketing team to analyze and understand requirements and deliver on print and web with impeccable quality

· Devise and execute design strategy for the website based on marketing team’s inputs

· Work closely with front-end website development to ensure meticulous design translations into code and see projects through to completion

· Be a brand champion and work with Marketing on digital and out-of-home campaigns towards building a brand for iMocha

· Deliver a consistent brand experience for the user at every touch point with iMocha


Requirements and Qualification:


· An online portfolio demonstrating your work in web and graphic design

· Demonstrated ability in communicating conceptual ideas and design rationale

· Be up to date with ever-evolving design trends and leverage internet technologies for the same

· Respond positively and calmly to shifting priorities, demands and timelines


Location: Pune

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Founded 2012  •  Product  •  100-500 employees  •  Bootstrapped
Product Marketing
Go-to-market strategy
Go to market
Digital Marketing
Data Analytics
Product Marketing Metrics
2 - 4 yrs
₹10L - ₹12L / yr

Experience : 

2 - 4 years preferably in SaaS organizations based in The U.S. or catering to audiences in The U.S. 


  • Device Product Marketing Roadmap: Define both long-term and quarterly roadmaps to achieve the product vision and create an impact.
  • Be Data-Driven:Own, track, and improve key product marketing matrices using data. In-depth data-analysis capability and recommendations based on the data and numbers that outline the impact of the key product metrics. 
  • Conceptualize and create value propositions. Ensure that the conceptualization of new products and feature value propositions is based on facts and figures.
  • Go-To-Market strategy and execution – Support the product management team and content team with end-to-end marketing initiatives for the launch of products and features.
  • Candidates with prior experience in technology or the digital space will be given preference.


  • Bachelor’s degree in Business, Marketing, Computer Science or IT; MBA preferred
  • 2 – 4 years of experience in product marketing
  • Organized, analytical, data-driven with strong attention to detail
  • Strong public speaker, comfortable in front of large, senior groups, and a solid writer
  • Proficient in productivity applications such as Microsoft Office
  • Familiar with tools such as Google Analytics and HubSpot



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Founded 2012  •  Product  •  100-500 employees  •  Bootstrapped
Content Writing
Creative Writing
0.6 - 1 yrs
₹3L - ₹3.5L / yr

Responsibilities ; 

1. Produce well-researched content, primarily long-form content, in the form of guides, whitepapers, research papers, thought-leadership content, etc.

2. Identify areas to improve quality and usability of each asset

3. Create writing schedules and adhere to them to finish projects within deadline

4. Communicate with internal SMEs to create content rich in quality

5. Develop related content for multiple platforms and use-cases, such as website content, landing page content, videos, etc.

6. Perform research and use SEO (Search Engine Optimization) while writing to drive visibility in search results

7. Identify customer’s needs and recommend new topics for content production

8. Ensure consistency in the form of tone and style

Background and Skills

1. 6 month - 1 yearsexperience in content writing, preferably catering to the U.S. audience.

2. A solid portfolio of published works (focus on long-form content)

3. Impeccable grasp of the English language, with an understanding of idioms and slang as well

4. Experience doing research using multiple sources

5. Familiarity with web publishing

6. Working understanding of SEO

7. Proficiency with writing programs as Google docs, Microsoft Word, Excel, Outlook, PowerPoint, etc.

8. Strong interpersonal skills

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Founded 2012  •  Product  •  100-500 employees  •  Bootstrapped
3 - 5 yrs
₹10L - ₹15L / yr
Roles and Responsibilities:·
  • You're ready and willing to dive headfirst into a fast-paced start-up environment
  • You have 3+ years of demonstrated ability to find, manage, and close business in a SaaS sales environment
  • You have an understanding and passion for technology  you love to stay up-to-date on the latest news in the tech world·You are highly analytical with the ability to assess business opportunities and read prospective buyers
  • You are capable of developing compelling strategies that deliver results
  • You gather and use data to inform decision making and to persuade others
  • You have an innate ability to include multiple partners and members of the company's management team using competitive selling in order to position products against direct and indirect competitors
  • You have strong negotiating skills
  • You're a forecasting guru
  • You have a proven record of overachieving quota and driving results in a high-growth company environment.
  • You have an established reputation as a high integrity top performer
  • You love to learn and you leverage your internal & external resources to improve every day

Good to have : 
  • Leverage your skills and your customers’ experience to continually evolve the sales process and our product for enabling it
  • Drive revenue by connecting with customers and building opportunities that will make all parties more successful.·Consistently over-achieve the business and revenue objectives set forth in your plan
  • Develop and execute on a strategic plan for the territory and create reliable forecasts
  • Work to develop and circulate the set of best practices that will be the foundation of this growing team
  • Listen to the needs of the market and share with Product and Marketing team
  • Real-time CRM tracking and updating of your customers.
  • We use HubSpot, but even if you don't have experience with HubSpot, an understanding of the basics about CRM tool usage is critical, coupled with an appreciation of the value of real-time activity tracking·Good team collaboration & interpersonal skills
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Founded 2012  •  Product  •  100-500 employees  •  Bootstrapped
Social Media Marketing (SMM)
Digital Marketing
Brand Management
Community Management
2 - 5 yrs
₹2L - ₹6L / yr (ESOP available)

PositionCommunity Manager

Experience- 2-5 years

  • Be responsible for growing the freelancer community on our website and social media channels.
  • Respond to freelancer queries in a timely manner
  • Engage with the online community and respond to comments and requests.
  • Relay community feedback to relevant internal stakeholders.
  • Negotiate regarding the pricing of content being delivered by freelancers.
  • Be responsible for introducing initiatives to decrease attrition of freelancers.
  • Devise and implement community communication initiatives.
  • At least two years of experience managing freelancer’s community.
  • Strong writing and verbal communication skills.
  • Knowledge of marketing trends and techniques.
  • Superb time management skills.


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Founded 2012  •  Product  •  100-500 employees  •  Bootstrapped
Technical support
Team Management
5 - 7 yrs
₹8L - ₹10L / yr
Responsibilities include : 
Responsible for leading a team of Tech Support Engineers in the organization, who are engaged in providing assistance to customers and partners in technical issue identification and resolution.
• Specializes in high-end, Enterprise level support of customers or channel partners with advanced support needs.
• Establishes staff schedules for queue coverage and individual or group training sessions. • Conducts regular 1:1 and team meetings to evaluate individual and team performance and facilitates the development of proficiency in both technical skills and general customer service skills.
• You will work closely with the iMocha support team, Engineering, Solutions Delivery, Sales, and Product Management to ensure that iMocha is delivering overall superior service and support to our customers.
• Has very good verbal and written communication skills to drive effective customer communication.
• Delivery of superior-level support to end-user customers and functioning as point-of-contact for raised issues to ensure appropriate response and focus of support teams. Good understanding of technical support KRA/KPI and ability to drive/meet them consistently.
• Demonstrate strong acumen to understand and work with support leadership to solve business challenges
• Design, develop and implement processes to enhance support function
• Drive critical customer issues to resolution leveraging cross-functional resources
• Proven track record of delivering results through people, business and operations management.
• Regularly participating in strategic planning discussions to provide insightful ideas on process improvements and customer service delivery.
• Conduct structured meetings to create cohesive environment of support operations
• Must be able to work in a fast paced technical environment and support a product with frequent product releases and regular maintenance updates

Who You Are Requirements : 

• Must possess a Bachelor of Science in Computer Information Systems or equivalent experience.
- At least 3 years of management experience in a technical support environment
• Effective leadership experience required, with goal setting and action plans for career development on a team and individual basis.
• Must exhibit an effective customer service attitude and be able to lead a team in resolving difficult customer situations
• Must utilize exemplary verbal and written communication skills when dealing with customers and business partners.
• Understand the need and importance of having customer at the core of everything we do • Must have at relevant experience working as a Support/Technical Engineer

Desired Skills and Experience :
•Skilled in leading and motivating talented support engineers.
• Knowledge and proficiency in staff scheduling, workload analysis, performance management, and interviewing skills.
• Ability and comfort in dealing with difficult employee or customer issues, and in ensuring positive interactions even when message content is difficult or critical.
• Must be motivated by challenges and be able to offer multiple solutions for a problem.
• Consistent record of defining and developing innovative enhancements to Support process and methodology.
• Able to develop individual and team objectives to contribute positively to organizational goals and direction.
• Proven ability to work in a dynamic environment and use judgment in handling customer calls and providing technical assistance.

Good understanding of the following technologies :
•SaaSApps- M365, Gsuite, SFDC
•Windows/Linux/MAC operating systems
•Active directory/API
•Background of storage/backup/security would be an added advantage.

Education : B.E ( CS or IT) / BCA / BSc – IT / MCA Experience : 3+ years
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Founded 2012  •  Product  •  100-500 employees  •  Bootstrapped
User Experience (UX) Design
Adobe Photoshop
Adobe Illustrator
Adobe XD
5 - 11 yrs
₹5L - ₹15L / yr (ESOP available)
  • Experience with prototyping and taking a product/feature from the idea stage through to launch and validation.
  • Knowledge of current UX best practices, including user research and accessibility across mobile and web.
  • Product thinking, you consider the business goals, implications, and possibilities of your design solutions. You think about how a problem affects the entire system and can see the bigger picture. You can balance between craft, speed and the bottom line.
  • Communication and Collaboration, you are a great team player and very open to feedback.
  • Proficient in Adobe XD, Sketch, Photoshop, Illustrator, or other design tools.
  • Designing and executing a primary research framework to validate User experience and derive Consumer Insights
  • Participate in training, internal initiatives, blogging, Meetups, speaking at conferences.
  • Bachelor's degree in Human-Computer Interaction or a related design or UX Design discipline.  
  • A very strong background with at least 5+ years of user experience design.
  • Strong knowledge of UX processes and methodologies.
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Founded 2012  •  Product  •  100-500 employees  •  Bootstrapped
Search Engine Optimization (SEO)
SEO management
On-page Optimization
Landing page optimization
0 - 1 yrs
₹2L - ₹3L / yr


· Conducting on-site and off-site analysis as well as technical SEO analysis

· Using programs such as Google Analytics to compile regular performance reports.

· Assisting the content team in the creation of high quality, informative SEO content

· The creation of on-site and off-site SEO strategies

· Occasionally contributing to the company blog

· Carrying out detailed keyword research according to the latest keyword strategies

· Paying particular attention to any significant Google algorithmic changes


· Bachelor’s degree in Business, Marketing, Computer Science or IT and digital marketing certification

· A strong understanding of how search engines operate

· Excellent communication and interpersonal skills

· Good report writing skills

· Knowledge of social media platforms and how to use them effectively

· A keen desire to ensure your technical skills and SEO knowledge remain up-to-date

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Founded 2012  •  Product  •  100-500 employees  •  Bootstrapped
Angular (2+)
3 - 7 yrs
₹5L - ₹15L / yr (ESOP available)
  • Skillset -
  • 1. Strong knowledge in Angular 2+ , Typescript and JavaScript
  • 2. Able to write unit test cases.
  • 3. Proficient in HTML, CSS, Bootstrap & jQuery
  • 4. Strong Knowledge in Services, observables & routing usage in Angular
  • 5. Strong knowledge in directive, component, decorators, RxJS & HTTP client.
  • 5. Strong Analysis and Problem-Solving Skills
  • 6. Good understanding of AJAX and JavaScript Dom manipulation Techniques
  • 7. Experience with RESTful services
  • Roles and Responsibilities :
  • 1. Creating modules and components and coupling them together into a functional app.
  • 2. Write well-designed, testable, efficient code.
  • 3. Delivering a complete front-end application
  • 4. Ensuring high performance on mobile and desktop
  • 5. writing cross-browser, cross-platform compatible code.
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Founded 2012  •  Product  •  100-500 employees  •  Bootstrapped
Recruitment/Talent Acquisition
Human Resources (HR)
Performance Evaluation
Training and Development
Compensation & Benefits
Employee Engagement
Payroll Management
1 - 4 yrs
Best in industry

We are looking for a Recruiter to source and screen candidates for various sales and sales management positions.

Recruiter responsibilities include advertising jobs for sales roles, conducting screening calls, and scheduling interviews. You should have experience in the full recruitment life cycle and various recruiting methods in your arsenal. If you are also a strong communicator and comfortable forming hiring strategies, we’d like to meet you.



  • Proven recruiting experience preferably in the sales industry
  • Experience in the full recruitment lifecycle
  • Hands-on experience with social media recruiting
  • Familiarity with sales KPIs for high performance as hiring criteria is a plus
  • Experience in formulating a hiring strategy
  • Working knowledge of HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS)
  • Outstanding communication skills
  • Excellent organizational ability
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Founded 2012  •  Product  •  100-500 employees  •  Bootstrapped
Lead Generation
Demand generation
Business Development
1 - 4 yrs
₹3L - ₹9L / yr

Role & Responsibilities includes :

  • Identify qualified prospects and navigate company structures to identify decisionmakers.
  • Use a combination of outreach mechanisms to nurture leads (Call, Email, Marketing automation tools like outreach, Linkedin Inmails, etc.)
  • Tie up leads that will turn into the business through persistence.
  • Learn, leverage and help evolve our demand generation process
  • Generate appointments by means of proactive outbound prospecting
  • Work directly with sales and marketing to discover opportunities from leads • Demonstrate and teach strong selling and influencing skills

Qualification : 
  • Graduation background should be:
  • BE Comp Sci/Btech IT/BCA/MCA/Any computer background
  •  MBA in IT /Marketing / HR preferred
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Founded 2012  •  Product  •  100-500 employees  •  Bootstrapped
Client Servicing
Client Management
Proposal writing
International sales
Contract renewal
Up Selling
Cross Selling
1 - 3 yrs
₹3L - ₹6L / yr

Responsibilities : 

  • Responsible for timely renewals in an assigned territory including:
     Create Quotes and Proposals, including responding to RFPs
    Identify Upsell and Cross-sells and transfer leads to account mining team for top-tier
  • opportunities.
    Collaborate with Client Success Managers, Regional Sales Managers, Account
  • Executives, and Partners as needed throughout the renewal process.

  Inform customers on contractual implications and ensure customer awareness and

understanding of Interview Mocha’s portfolio of capabilities.

  Manage exceptions for customers with issues that may delay or inhibit renewals.

  Work with various departments across the organization to advocate for the customer and work together to resolve any issues.

  Manage a pipeline through your prospects commitments

  Accurately forecast monthly quarterly, and annual opportunities in territory via HubSpot and other systems, as required.

  Work closely with the Sales head for all planning, budgeting, and forecasting activities.

  Effectively communicate company messages, value propositions, etc. verbally and in writing

  Uncover accounts which may be at risk and develop plans to mitigate and bring them to closure


  • 0.6 months - 3 years’ experience with product sales and/or renewing contracts

  • Gradute with computer backgroud

  • Experience in negotiating contracts/pricing with a successful record of closing sales deals

  •  Effective at organization and prioritization

  • Organizational and follow up skills, problem solving and analytical skills

  • Strong customer service focus, written and verbal communication skills, and attention to detail and accuracy.

  • Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision.

  • Prior experience of HubSpot CRM and Ticketing tools will be an added advantage

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Founded 2012  •  Product  •  100-500 employees  •  Bootstrapped
Customer Success
Customer Retention
Know your customer
0 - 3 yrs
₹4L - ₹5L / yr

Roles and Responsibilities


  • Understanding the customers needs to help them exploit our software & resolve customer complaints quickly.
  • Understanding clients requirement 
  • Identify key staff in client companies to cultivate profitable relationships.
  • Taking care of customer requirements and co-ordinate with tech team to get the resolution.
  • Be clear on the potential ROI you can bring from a customer
  • Identify new sales opportunities within existing accounts to retain a client-account.
  • Work collaboratively with the sales team members to achieve team targets.
  • Promote high-quality sales and customer service processes.
  • Coordinate with internal team to get the issue resolves as soon as possible

Desired Candidate Profile

  • 0-3 Years of experience in Software Sales/Account Management Via Phone/Email
  • Problem-solving attitude.
  • Ability to train employee as well as clients
  • Upselling & Cross selling
  • Aptitude for learning tech products
  • Customer relationship management.
  • Proactive and willing to improve on processes.
  • Preferably from transport industry.
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Founded 2012  •  Product  •  100-500 employees  •  Bootstrapped
Search Engine Marketing (SEM)
Pay per click management
Google Adwords
Google Analytics
Google Search Appliance
Digital Marketing
2 - 3 yrs
₹6L - ₹10L / yr


As a Performance Marketing Specialist, you are responsible for all demand generation activities across social, search and display platforms. You will plan and execute the paid digital media campaigns as well as manage the optimization and reporting. In collaboration with cross-functional teams, you specialist will be essential to ensuring that integrated digital strategies are aligned with the organization’s objectives. To be ideal for this role, you have already decided on a career in SEM and are highly motivated to continue learning and growing in the field.



2 – 4 years in Performance Marketing in SaaS industry

Responsibilities : 

· Create and manage all paid search and remarketing campaigns across the digital landscape including LinkedIn, Google Ads, (Search, Display), YouTube and Facebook

· Create eye-catching and informative pay-per-click text ads

· Perform A/B testing and optimize campaigns and landing pages to generate maximum ROI

· Setup and optimize Google Analytics goals and tracking/conversion pixels

· Document campaign evolution to monitor overall performance and identify best practices

· Report on key performance indicators and lead generation initiatives

· Explore new opportunities to grow campaigns more efficiently and effectively

· Ensure a data led approach to all activity, creating a clear test & learn strategy


· Bachelor’s degree in Business, Marketing, Science or Technology

· At least 2 years of experience in performance marketing

· Ability to handle large media spends while catering to different internal business customers

· Proficient in deriving insights from data, fluent in slicing/dicing data

· Excellent written and verbal communication skill Proficient with Microsoft Excel, Word, and PowerPoint

· Candidates with experience in NA region will be preferred

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