Kommunicate Intentive Technologies
https://www.kommunicate.io/Jobs at Kommunicate Intentive Technologies
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Kapture CX
About the company
WE ARE KAPTURE!
An Enterprise-grade omnichannel customer support automation platform that adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s highly intelligent & contextual platform helps businesses see the bigger picture on a single platform that offers deeper customer insights.
KAPTURE PEOPLE ARE YOUR PEOPLE
Kapture’s teams and technology are built ground up and focus on the most important factor- the customer.
- CEO- Sheshgiri Kamath
- CTO- Vikas Garg
- VP - SALES: Rajeev Prasad
- VP - Operations:Akash Kakkar
- AVP - Product: Soujanya Prabhu
WHAT WE DO
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with ever-evolving customer expectations. Keeping this in mind, we have designed a simple platform that is easy-to-use, easy to set up, and offers delightful CX.
Know more about us: https://www.kapture.cx/about-us
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Shoutbox
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Convin
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Convin.ai is an AI-backed contact center software company that uses conversation intelligence to record, transcribe, and analyze customer conversations. We provide solutions for sales, support, and collections teams to maximize business output across customer-facing interactions.
Convin uses AI to improve customer interactions by analyzing and optimizing conversations. Our platform helps businesses automate quality assurance, uncover business-driving behaviors, and create personalized coaching instances for agents.
Founded in 2020 by four IIT Delhi alumni: Ashish Santhalia, Bharat Patidar, Atul Shree, and Durgesh Choudhary, Convin has grown 3x over the past year. We are projecting a 200% growth in new customers and plans leading to tripling our revenue by 2024-25.
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