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Responsibilities: Design iconic and memorable user interfaces that are usable across our iOS, Android, and mobile web applications. Deliver wireframes and prototypes to help people visualize your design ideas. Push the bounds of creativity using the latest design techniques and languages. Work closely with Engineering team to get crazy ideas to life. User Exeperience research & development. Requirements: Proficiency in Adobe Photoshop, Illustrator or any other tool that helps you churn out great design. Awesome design portfolio with Web & Mobile UI projects. If you want things just like you imagined and obsessed about those small details. If you don't stop at the design step but go forward and look after until it's perfect. If you bring new ideas, tries many things and brings a fresh perspective. People who speak out their minds but we love thinkers and doers. Knowledge of front-end development. People who die for a beautiful UI:D. Anything else than can surprise us. Penchant for learning and building with new design tools and frameworks. No challenge is too big to solve; love thinking product and excited to ideate & build shit all by yourself.
Why Headout? Headout is evolving the way people discover the world by connecting them with exceptional experiences in their city at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a huge basic human problem: how do we have a good time? We’ve grown 15x in the last 9 months and are backed by some of the finest investors in Silicon Valley who are behind companies like Alibaba, Lyft, Snapchat, Snapdeal, Angellist, Instacart, Product Hunt, Postmates and others. About The Role : The Retention Pillar focuses on helping people who have already placed their first order to make subsequent orders and build a habit of adopting Headout. Fundamental to solving this problem is understanding the holistic experience for marginal users who have only placed one order and the jobs-to-be-done for customers as they look for meaningful ways to Headout and experience the world. This is a Manager role where you will need to set a vision and strategy for how we retain people, collaborate with cross-functional leaders in Product, Marketing, Data and Support teams. Effectively the Retention PM will be addressing a huge opportunity to improve a cornerstone part of the experience for our new and resurrected users. The Retention Manager is someone who will : Lead, develop and execute email, push, and in-app marketing strategies for lifecycle, transactional, triggered, and promotional campaigns to increase LTV and decrease churn of monthly members. Manage ongoing monthly triggered and transactional communication to all active members (e.g. tracking, payment notification, spoiler alert, shipping alert, etc.) Use data to monitor the performance and health of retention programs and identify areas for improvement; generate and test hypotheses to improve monthly performance. Establish rigorous A/B and multivariate testing agendas to test subject lines, CTAs, content, email cadence and timing to constantly improve retention. Be the voice of the Channel Marketing team in all retention related conversations, meetings, and brainstorms including changes to the business, strategy, product and brand. Be the expert on the member journey for active subscribers; develop a deep data-driven understanding of the member mindset, behavior and how best to leverage it to decrease churn. Translate high-level initiatives into actionable go-to-market strategy and execution plan, driving cross-channel marketing plans from kick-off to launch. Create own roadmap of initiatives that deliver on retention KPIs that align with product, engineering, and marketing roadmaps. Build an exceptional team and own their output What You Should Have : You have demonstrated experience and success decreasing churn and increasing LTV through email, push and site. Experience developing lifecycle programs; comfortable with segmentation, automation strategy, marketing using digital channels (email, in app, push, etc.). Experience in Product Management / Product Marketing at a technology company or as an entrepreneur will be a huge plus Experience building / marketing cross-platform experiences (mobile, desktop, mobile web) Scrappy ability to get stuff done, roll up sleeves, and tackle something hands-on Experience developing and executing A/B tests to decrease churn, leveraging email, push and site initiatives.
Why Headout?Headout is evolving the way people discover the world by connecting them with exceptional experiences in their city at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a huge basic human problem: how do we have a good time?We- ve grown 15x in the last 9 months and are backed by some of the finest investors in Silicon Valley who are behind companies like Alibaba, Lyft, Snapchat, Snapdeal, Angellist, Instacart, Product Hunt, Postmates and others.The Role:- The role of a Product Manager in Headout is about being a product entrepreneur at heart. As the Senior Product Manager for Headout, you will set clear goals and envision and execute on all things product facing both sides of the equation: demand and supply. You will drive highly impactful growth programs to boost user acquisition, partner (supply) acquisition, funnel conversion, engagement, and lifetime value. You will craft effective launch plans including messaging and pitch.Your performance will be measured by the growth of your program, and your ability to work closely with and enhance the productivity of a high-performing cross-functional team that includes counterparts in Design, Engineering, Data, Business Development, and Operations.- As the vanguard in Headout's product evolution, you will lead the charge in building a growth platform with many services that power signups, conversion, referrals, virality, engagement and business growth.- This job is a high-stakes game and the buck stops with you. You will have the opportunity to significantly impact how the world experiences the world around them. Therein lies the challenges and the opportunity.Your Responsibilities:- Internalize and deeply understand Headout's mission and strategies, as well as the mission and objectives of your specific team.- Distill vision and strategy for the team, get all members of cross-functional team on the same page aiming for the absolute best.- Be incredibly truth-seeking. Collect whatever data is necessary to inform product direction, whether in the form of competitive intel, user behavior or other business metrics. Solicit and embrace critical feedback.- Drive cross-functional teams to set qualitative objectives and quantitative goals.- Drive innovation, definition, deliverables planning (road-map) and design of entirely new Headout products and product features to deliver against team and company goals. Requires challenging all members of cross-functional teams (engineering, design, etc.) to think boldly and creatively and then to funnel that energy into concrete products and execution plans.- Drive definition of and execution against product go-to-market plan, including phasing and marketing.- Monitor and measure launched products and feed learnings back into product development process.- Clearly communicate product plans, benefits and results, as appropriate, to a spectrum of audiences, from internal stakeholders to all Headout employees to guests to partners.What we're looking for:- 2+ years experience delivering highly successful and innovative consumer Internet products with your fingerprints all over them- Startup experience and entrepreneurial spirit- A proven track record of delivering high quality products- Data-driven and an ability to get scrappy when figuring out the answers to your questions- Willingness to talk to customers and examples of doing it previously- Solid balance of strategic thinking and ability to get things done- Prior entrepreneurial experience is a huge plus
