

ACE Infoway
https://aceinfoway.comJobs at ACE Infoway
Role Overview
The Lead Product Manager is responsible for owning product strategy, execution, and product maturity across one or more SaaS product areas. This role drives product vision, multi-quarter roadmaps, and revenue outcomes, while also playing a key role in building and scaling product practices, people, and culture.
The Lead PM works closely with Engineering, Design, Data/AI, Sales, Marketing, and Service Delivery leaders to ensure products are customer-centric, scalable, and aligned with long-term business goals.
Key Responsibilities
Product Strategy & Execution
- Define and drive product vision, strategy, and multi-quarter roadmaps aligned with business objectives.
- Identify and prioritise initiatives that drive revenue growth, adoption, retention, and expansion.
- Translate strategy into epics, features, user stories, and acceptance criteria.
- Own and continuously groom the product backlog to ensure clarity and prioritisation.
- Act as Product Owner within Agile/Scrum teams, leading sprint planning, reviews, and retrospectives.
- Track and analyse product performance metrics to guide roadmap decisions.
Organization-Building Responsibilities
- Define and refine product development processes including discovery, prioritisation, backlog management, release planning, and feedback loops.
- Help design the product career ladder, mentoring frameworks, and capability development practices.
- Participate in hiring, onboarding, and coaching Product Managers, Designers, and Product Analysts.
- Educate Sales, Services, and Delivery teams on product ways-of-working, including “no custom fork” principles.
Cross-Functional Leadership
- Work closely with Service Delivery leaders to convert repeatable client solutions into scalable product roadmap items, rather than bespoke projects.
- Partner with Marketing to develop strong product narratives and positioning for different verticals.
- Collaborate with UX, QA, and Engineering to ensure usability, quality, and scalability.
- Support major launches and go-to-market initiatives.
AI-Led Product Expectations
AQe Digital is explicitly building an AI-led product organization, and Product Managers are expected to make AI and data central to how products evolve.
The Lead Product Manager will:
- Identify and prioritize high-impact AI use cases such as prediction, recommendations, and automation.
- Partner with data scientists and ML engineers to translate models and data into reliable, user-facing features.
- Define data requirements, feedback loops, and evaluation criteria for AI capabilities.
- Track AI-specific metrics alongside traditional KPIs, including model quality, automation rates, error rates, and business impact.
- Ensure responsible AI usage, with attention to fairness, explainability, privacy, and regulatory considerations in sensitive domains.
- Raise AI literacy across teams, clearly communicating what AI can and cannot do, and using AI-driven insights to inform product and business decisions.
Candidate Requirements
Core Product Management
- 6–8 years of Product Management experience (10–15 years overall).
- Strong experience managing SaaS or B2B products.
- Proven ownership of product strategy, roadmaps, and execution.
- Deep understanding of Agile/Scrum methodologies.
- Strong experience writing epics, user stories, and acceptance criteria.
Business & Leadership Skills
- Strong understanding of revenue-driven product metrics.
- Ability to balance strategic thinking with hands-on execution.
- Experience mentoring PMs and influencing cross-functional leadership.
- Excellent stakeholder management and communication skills.
Qualifications (Preferred)
- Bachelor’s degree in Engineering, Computer Science, Business, or equivalent.
- Experience with AI-enabled or data-driven products.
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