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11+ WAMP Jobs in India

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Nyusoft Solutions

at Nyusoft Solutions

1 recruiter
Lakshmi Shah
Posted by Lakshmi Shah
Ahmedabad
1 - 2 yrs
₹2L - ₹3L / yr
Deployment management
skill iconAmazon Web Services (AWS)
xamp
WAMP
CI/CD

Job Title: Junior Cloud Engineer

Job Description: As a Junior Cloud Engineer, you will be working closely with senior IT professionals to contribute to the development and optimization of cloud infrastructure, ensuring scalability, security, and efficiency. This role involves hands-on experience with cloud platforms, strong problem-solving skills, and a desire to learn and grow in a dynamic technology environment.

Experience: 1 to 2 Years

Qualifications: Any Graduate (IT field preferred)


Key Responsibilities:

• Will be responsible for infrastructure management with primary focus on designing,implementing, and managing cloud infrastructure.

• Collaborate with senior engineers to ensure the scalability, reliability, and performance ofcloud environments.

• Deploying and managing applications on cloud platforms

• Implementing and maintaining security measures for cloud resources.

• Proficient in installing, configuring, and maintaining software applications such as WAMP,XAMPP, Xcode, Android Studio, Apache, PHP, and others on various operating systems

.• Troubleshoot and resolve problems related to cloud infrastructure and services.• Collaborate with cross-functional teams .


Skills:

• Proficiency in a specific cloud platform (e.g., AWS, Azure, Google Cloud).• Understanding of cloud networking concepts.

• Familiarity with Amazon Web Services (AWS) and the ability to manage resources in AWSenvironments.

• Familiarity with CI/CD pipelines is an added advantage.

• Familiarity with DevOps practices and tools.


About Company: Nyusoft Solutions LLP is a Software development organization with a highly dynamic team of 50+ skilled Designers, Developers, Quality Analysts, Business Analysts and Project managers. At Nyusoft Solutions, we have set a benchmark in the minds of our customers for delivering quality solutions. We believe in breaking the stereotypes and constantly strive to deliver better quality with each delivery.Currently, we have our team based in India, USA and Australia. We have served customers across the globe and we have a strong customer base in many countries including India, Australia, UK, USA, Ireland, Canada, Philippines, and others.We have worked on 500+ projects across industries. Our works speaks for itself. https://www.nyusoft.com/portfolio/

For more details: https://www.nyusoft.com/


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A global provider of Business Process Management company

A global provider of Business Process Management company

Agency job
via Jobdost by Saida Jabbar
Bengaluru (Bangalore), Chennai, Mumbai, Pune, Nashik, Gurugram
3 - 7 yrs
₹8L - ₹18L / yr
LUIS
skill iconAmazon Web Services (AWS)
Azure Cloud
Chatbot
Chat bot
+2 more


The Impact you will create on the Job

Understand and handle deploying, troubleshooting issues with Compute, Networking, Storage, Database services on AWS & Azure.
IT experience in a team handling the cloud, infrastructure and Linux, Windows operating systems.
Working on  different services in AWS & Azure Cloud Platform
In depth knowledge of a wide range of AWS & Azure services in Compute, Storage, Networking, Infrastructure as a code, Serverless computing, IAM, CI/CD pipelines
Possess a thorough understanding of Internet based technologies (DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS etc.)

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Recruitpool Ventures Pvt Ltd
P Pradhan
Posted by P Pradhan
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
4 - 8 yrs
₹7L - ₹20L / yr
Troubleshooting
Analytical Skills
skill iconAmazon Web Services (AWS)
Internet of Things (IOT)
WRIT
osition Title: Senior Support Engineer – L2
Position Summary:
Seeking Managed Services L2 Support Engineer/Senior Engineer for IoT projects. This role is responsible for supporting managed services & application/product support for IoT projects.
Duties & Responsibilities:
• Investigate the issue and Provide Resolution (where is the issue – device/connectivity/platform/application layer)
• Application & Platform Performance Monitoring
o Identify, categorize, prioritize, diagnose, route, track, and close the alarms raised by monitoring tools
• Recreate and verify complex performance and environmental issues with full access to the production environment
• To identify, troubleshoot and solve incidents within SLA timelines
o Log Analysis of the issues reported
o Update tickets recent status and progress on ticketing tool
o Raise a bug for issue in application functionality where a code fix might be needed
o Triaging of
▪ Mobile App issues on both Play Store & App Store
▪ Web App issues
▪ Platform(AWS) issues
• Proposing solution to recurring incidents
• Proposing some new enhancements in existing solution
• Service Mgmt. Reporting
o Status Tracking & Reporting
• Continuous Service Improvement
o Process Management & Improvement
• Managing the Production AWS platform & applications deployed along with the E2E monitoring of systems and data flow
• Incident Management
• Problem Management
• Change Management
• Risk Management
• Knowledge Management
Qualifications and Experience:
• Mandatory
o Bachelor’s degree in Electrical Engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline;
o 4+ years of experience in L2 of managed services / application(mobile or web) support
o 1+ years of experience in the Smart/Connected Products & IoT workflow.
o Hands on experience in
▪ Mobile OR Web App issues troubleshooting
▪ AWS platform or certified in AWS(Solution Architect/SysOps)
• Server-less/headless architecture
• Lambda, API Gateways, Kinesis, ElasticSearch, ElasticCache, Dynamo DB, Athena, AWS IoT
▪ Linux
▪ NoSQL Database(Dynamo DB preferred)
▪ Trouble ticketing tools(Jira Software & Jira Service Desk preferred)
o Ability to differentiate between application & platform issues and proven track record of taking them to closure
• Preferred
o Hands on experience on New Relic and AWS Cloudwatch tools
o Prior experience in operation support for IoT projects (50,000+ live devices) will be an added advantage
o ITIL certification
o Experience in AWS Cloud IoT Core platform
o L3 Support experience in addition to L2
Skills and
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Leading Glass Manufacturing Company

Leading Glass Manufacturing Company

Agency job
Chennai
3 - 6 yrs
Best in industry
skill iconAmazon Web Services (AWS)
Microsoft Windows Azure
Windows Azure
IaaS
Platform as a Service (PaaS)
+1 more
Requirements

- Work with cloud application migration leaders to define and create application migration
plans
- Work with Infra engineer, Dev Ops, Application Teams and others in executing migration
projects to ensure minimal risk and business disruption
- Provide cloud migration expertise covering infrastructure, application architectures, cloud
capabilities, security, etc.
- In collaboration with application teams, review and identify candidate applications for
cloud migration based on pre-defined application rationalization
- Define appropriate migration strategy for each application (Rehost, Re-Platform,
Rearchitect, etc.) while considering cost and complexity of the various options
- Help identify potential risks that may impact migration projects and identify appropriate
mitigating actions
- Ensure migrated applications comply with required security requirements
- Measure relevant cloud application migration KPIs to ensure overall program health and
migration efficiency.
- Experience with configuration, migration, and deployment experience related to Azure
and AWS/Other cloud platforms IaaS/PaaS Technologies
- Work closely with Cybersecurity to monitor the company's cloud privacy.
- Respond to technical issues in a professional and timely manner.
- Identify the top cloud architecture solutions to successfully meet the strategic needs of
the company.
- Knowledge on CI/CD using Azure DevOps
- Must have skills: Microsoft Azure IaaS, PaaS, IaC, Cloud Native know-how, Application
development knowledge.
- Add-on skills: DevOps – Terraform/Ansible/Jenkins/Chef, Cloud Security
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Concinnity Media Technologies

at Concinnity Media Technologies

2 candid answers
Anirban Biswas
Posted by Anirban Biswas
Chennai
4 - 5 yrs
₹7L - ₹11L / yr
ServiceNow
Agile/Scrum
CMDB
API
skill iconAmazon Web Services (AWS)
+10 more

Job Code: DSSR0001


Experience: 4+ years 

Shift: UK (2 pm to 11 pm)

Work Location: Chennai / 100% work from the office.


Job Description: 

ServiceNow is a cloud-based platform that provides IT services management (ITSM), IT operations management (ITOM), and other business process automation solutions. The role involves designing, developing, and maintaining applications on the ServiceNow platform. They have expertise in customizing and configuring the ServiceNow platform to meet the specific needs of the business. 


Responsibilities:

  • Integration and Automation: Integrate ServiceNow with external systems, applications, and tools using REST/SOAP APIs, MID Server, and scripting languages like JavaScript. Automate processes and workflows to streamline IT service delivery and enhance operational efficiency.
  • Testing and Documentation: Develop test plans, perform unit testing, and assist with user acceptance testing (UAT) to ensure quality and functionality of ServiceNow solutions. Create and maintain technical documentation, including design specifications, configuration guides, and process documentation.
  • System Configuration: Configure ServiceNow modules, tables, fields, forms, views, notifications, and other system components to meet business needs. Define and maintain data models, access controls, and user roles within the ServiceNow platform.
  • Develop and maintain ServiceNow applications using JavaScript, HTML, CSS, and other scripting languages.
  • Data Governance, Data Reporting, Service Now Dashboards development, ITIL Process Architecture, Regulatory Systems and documentation Exp.
  • Create and manage ServiceNow service Catalog items, workflows, and catalog tasks. 
  • Integrate ServiceNow with other systems and applications using APIs and web services. 
  • Platform testing, debugging, and troubleshooting of ServiceNow applications and workflows.
  • Provide technical expertise and guidance to the ServiceNow development team. 
  • Stay updated with the latest ServiceNow features, releases, and best practices.


Requirements:

  • Bachelor’s or Master’s degree in computer science or a related field.
  • A background in software development, engineering, IT business administration, Agile/SAFE, databases, or similar.
  • Strong experience in Service Now CMDB Development.
  • CMDB - API based data integrations, CSDM 4.0, Service Now Discovery and ITOM experience, Cloud - AWS, Azure Discovery, Service Mapping Exp, IRE Exp.
  • Proven development and delivery of Security & Risk/GRC development in client environments.
  • ServiceNow CIS certification in Risk & Compliance, GRC.
  • Experience with key technologies relevant to ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.
  • ServiceNow Certified System Administrator (CSA)
  • ITIL Foundations Certification
  • Quick learner, self-motivated and can work independently.
  • Strong verbal, written communication skills and a collaborative problem-solving style.


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Truemeds India

at Truemeds India

3 recruiters
Mangesh Toraskar
Posted by Mangesh Toraskar
Mumbai
3 - 8 yrs
₹4L - ₹11L / yr
IT project management
Stakeholder management
CI/CD

Job Description


The Project Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to the team(s). Applies in-depth disciplinary knowledge through the provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within the area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of the team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as the direction of daily tasks and responsibilities.


Responsibilities:


  • Responsible for the daily execution of significant projects within a focus area and resolution of complex problems or transactions, where expertise is required to interpret policies, guidelines or processes.
  • Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on the cross-function processes or project deliverables.
  • Actively supervise day-to-day work of junior level employees, but will not typically have a formal management role.
  • Manages multiple teams (consisting of support staff and/or entry-level analysts).
  • Full leadership and/or supervisory responsibilities.
  • Applies in-depth disciplinary knowledge of concepts and procedures within their own area to resolve issues.
  • Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
  • Ensures resources are assigned to the project & monitors commitment.
  • Ensures change control is executed throughout the project.
  • Identifies, documents, and understands project dependencies Identify key stakeholders who participate in a project scope definition.
  • Measures project management performance against standards.
  • Ensures appropriate project staffing levels.
  • Establishes project communication needs and creates a project communication plan.
  • Creates the project risk management plan.
  • Partners with cross-function peers to create, administer, track, and eventually close project contracts.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Truemeds, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Stakeholder Management


  • Develop a platform/strategy wherein stakeholders (Ops, Compliance, Policy, Risk and Controls, Internal Audit etc.) come together and discuss KPIs relating to the quality of output.
  • Build relationships across various verticals of the process and create an environment of open discussion/innovation
  • Discuss and document the needs of local and Global management teams and accordingly establish a framework to achieve results
  • Design and implement team engagement framework

Continuous improvement program


  • Proactively review metrics and KPIs to identify emerging trends and Opportunities for Improvement
  • Conduct root cause analysis on past data and isolate any recurring trends
  • Devise a Plan for continuous improvement in the quality of reviewers through Huddles/Training as appropriate.

Process Framework Management


  • Take complete ownership of the process framework 
  • Participate in change controls forums and tracks the Policy/Process changes and their impact on the Operations team
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B2B HR Saas Product

B2B HR Saas Product

Agency job
via Unnati by Sarika Tamhane
NCR (Delhi | Gurgaon | Noida)
5 - 10 yrs
₹15L - ₹25L / yr
skill iconPython
MySQL
skill iconAmazon Web Services (AWS)
skill iconReact Native
skill iconKubernetes
+7 more
An excellent opportunity for enterprising professionals to work with one of the finest SaaS companies, aimed at making life easier for every employee and employer!

Our client is an HR and payroll Saas product company built for the modern workplace. They provide a wide range of services that include automated recruitment and candidate management, digital assessment tools and analytics, leave, payroll and performance management, exit management and employee engagement among other features.
 
The company is ISO/ IEC 27001:2013 certified and works with leading startups as well as bigger corporate clients. The team is founded and led by business and tech experts who bring with them more than 2 decades of experience in sales, marketing, business management and digital transformation. The company provides a seamless experience to their clients by building an easy employee management system directly affecting their culture and workplace positively.
 
As the Software Development Manager, you will be a part of a world class team building world class disruptive product, that is high-performing and makes an impact in people's lives.

What you will do:
  • Customer Oriented: Being obsessed with providing the highest quality product and experience to the customer.
  • A Go-Getter: Being a highly driven individual who goes that extra mile to deliver an outstanding product to the business team.
  • Analytical and a Problem Solver: Understanding the needs and requirements and accordingly conceptualizing and designing solutions for the problems.
  • Data Driven: Maintaining a track record of data driven decision making
  • Adaptable: Demonstrating the ability to work in a fast paced and hyper-growth environment where the requirements are constantly changing.
  • A Technology Geek: Being fanatical about technology and always on the look-out for newer and better ways of building solutions
  • A Team Builder: Being a thoughtful interviewer/ mentor who constantly raises the bar for excellence. Mentoring and coaching tech talent to become tomorrow’s leaders, ensuring each new hire be significantly better than the team to raise the collective bar.
  • A Visionary: Complementing product and design leadership with finding the right solution to the problems company is trying to solve for tomorrow.
  • Entrepreneurial Mindset: Aligning our cross-functional teams to design and develop products aligned with our ambitions and strategy.

 

 

What you need to have:

  • Good to have Bachelors/ Masters in Computer Science or a related field from IITs/ NITs/ BITS Pilani or other premium institutes
  • 7 + years of overall experience with 2 to 5 years of people management experience as an Engineering / Software Development Manager
  • Experience with managing people and projects is a must
  • Expertise in J2EE server technologies
  • Experience with web technologies and microservices architecture, Java, Linux, Apache, MySQL, solr, memcache, redis, javascript, ajax etc.
  • Experience with high performance websites catering to high daily traffic is a plus
  • Excellent teamwork skills, flexibility, and ability to handle multiple tasks
  • Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story
  • Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services
  • Exceptional design and architectural skills
  • Some of the technologies/frameworks that we work on - Microservices Architecture, Python, Rest/gRPC, Node.js, MySQL, Postgres, AWS, ReactJS, React Native, Kubernetes
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saahiHain

at saahiHain

1 video
1 recruiter
Arijit Mukherjee
Posted by Arijit Mukherjee
Remote only
1 - 5 yrs
₹10L - ₹20L / yr
MERN Stack
skill iconNodeJS (Node.js)
Electronic commerce
skill iconReact Native
skill iconReact.js
+3 more

About the job:

We are looking for a highly skilled computer programmer as a Tech-Cofounder who is comfortable with both front and back-end programming. You will be responsible for developing & designing a project/product from conception to final product, requiring good organizational skills and attention to detail.

 

Responsibilities:

  • Bridge functional abilities and other company's resources to improve efficiency.
  • Additionally, ensure collaboration between workers is easier and optimizes the company's inside IT processes/infrastructure.
  • Developing the product vision.
  • Designing user interactions on web pages. Selecting a technology stack, designing the application architecture, setting up a scalable cloud-based infrastructure (as well as choosing the cloud service provider), and testing the application.
  • Creating servers and databases for functionality. Make sure that the company's data is protected.
  • Ensuring cross-platform optimization for mobile phones.
  • Responsible for developing a minimum viable product (MVP) in the shortest time possible.
  • Ensuring responsiveness of app
  • Conception to finished product.
  • Designing and developing APIs.
  • Working alongside graphic designers for web design features.
  • Strong visualization to thoughtfully process business needs and mitigate those under core functionalities of the application.
  • Meeting both technical and consumer needs.
  • Staying abreast of developments in web applications and programming languages.

 

Requirements:

  • Strong organizational and project management skills with Product Management experience is desirable.
  • Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
  • Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
  • Proficiency with server-side languages such as Python, Nodejs.
  • Familiarity with database technology such as MySQL and MongoDB.
  • Good problem-solving & leadership skills.
  • Attention to detail.
  • A flawless executor with an entrepreneurial spirit.

 

Desired Skills and Experience:

  • Building cross-platform hybrid applications
  • Experience and knowledge in developing Ecommerce applications and video streaming.
  • Experience in MERN stack is a plus
  • Experience in deploying production ready codes
  • Experience in CI/CD pipelines
  • Previous working experience is not mandatory as long as you know how to build & move the ship.
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TeamExtn

at TeamExtn

3 recruiters
Jhalak Doshi
Posted by Jhalak Doshi
Remote, Mumbai
4 - 6 yrs
₹1L - ₹15L / yr
skill iconScala
skill iconJava
Akka
MySQL
Google Cloud Platform (GCP)
+2 more

Job Description:

TeamExtn is looking for a passionate Senior Scala Engineer. It will be expected from you to build pragmatic solutions on mission-critical initiatives. If you know your stuff, see the beauty in code, have knowledge in depth and breadth, advocate best practices, and love to work with distributed systems, then this is an ideal position for you.

As a core member of our Special Projects team, you will work on various new projects in a startup-like environment. These projects may include such things as building new APIs (REST/GraphQL/gRPC) for new products, integrating new products with core Carvana services, building highly scalable back end processing systems in Scala and integrating with systems backed by Machine Learning. You will use cutting edge functional Scala libraries such as ZIO. You will have the opportunity to work closely with our Product, Experience and Software Engineering teams to deliver impact.

Responsibilities:

  • Build highly scalable APIs and back end processing systems for new products
  • Contribute in the full software development lifecycle from design and development to testing and operating in production
  • Communicate effectively with engineers, product managers and data scientists
  • Drive scalability and performance within our distributed AI platform
  • Full software development lifecycle from design and development to testing and operating in production
  • Communicate effectively with engineers, product managers and data scientists

Skills And Experience:

  • 4+ years experience with Scala, Java or other functional language
  • Experience with Akka and Lightbend stack
  • Expert with PostgreSQL, MySQL or MS SQL
  • Experience in architecting, developing, deploying and operating large scale distributed systems and actor systems
  • Experience with cloud APIs (e.g., GCP, AWS, Azure)
  • Messaging systems such as GCP Pub/Sub, RabbitMQ, Kafka
  • Strong foundation in algorithms and data structures and their real-world use cases.
  • Solid understanding of computer systems and networks
  • Production quality coding standards and patterns

 

BONUS SKILLS:

  • Experience with functional programming in Scala
  • Knowledge of ZIO and related ecosystem
  • Experience with functional database libraries in Scala (Quill preferred)
  • Kubernetes and Docker
  • Elasticsearch
  • Typescript, React and frontend UI development experience
  • gRPC, GraphQL
Read more
FaceX

at FaceX

1 video
1 recruiter
Adarsh Mahajan
Posted by Adarsh Mahajan
Bengaluru (Bangalore), NCR (Delhi | Gurgaon | Noida)
5 - 10 yrs
₹15L - ₹24L / yr
Technical lead
Technical Architecture
Tech lead
Engineering Management
Engineering Manager
+9 more

Technical Design Lead

If you are an advanced Software developer, having experience in leading a team, who has experience in developing platforms or frameworks, components and having knowledge of the open-source software/ tools/ technologies, then you are the one we are looking for.

 

Preference for candidates who have been exposed to Blockchain and Fin-Tech domains. The candidate will have to architecting and develope Software Programmes based on requirements provided.

The codebase the candidate develops should be of high quality and should be modular, scalable and re-usable at all times. There should be a focus all the time to promote SRE (Site Reliability Engineering) to ensure all of the services are Highly-Available and Fault Tolerant at all times.

 

Other Responsibilities:

    • Responsible for understanding the Business requirements and validating the framework design and execution methodology.
    • Ensure high quality software systems are developed by the software development team within defined standards.
    • Flexible to adapting & introducing new and latest technologies to organization.
    • Maintain current knowledge of technology landscape and developments.
    • Innovation & Optimizing R&D.
    • Defining the software technology strategy, architecture, and road-map.
    • Would love to do more coding yourself, but accept that you can bring most value by helping others to excel.
    • Should have built large scale applications with modern web frameworks & technologies
    • Should be a fast thinker, hands on manager and strong communicator and think and act like an entrepreneur.
    • Consolidate our technology platforms and create plans for each Track, analyze and monitor technology performance metrics.
    • Take the initiative in thought leadership, innovation and creativity.
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USA based product engineer company .

USA based product engineer company .

Agency job
via Sagar Enterprises by Rupali Khamkar
Pune
7 - 13 yrs
₹21L - ₹23L / yr
skill iconJava
skill iconNodeJS (Node.js)
skill iconPython
Technical support
skill iconHTML/CSS
+5 more
RoleTake ownership of providing technical support to the customer success team (for the issues they could not resolve in L1/L2). Examine potential areas for Service Improvement and recommend solutions/proposals to Product Management

Team Lead (L3 Technical Support) 

 

Job Description

 

PierianDx, a leader in the clinical genomics space, is currently seeking talented and motivated technical leads to lead the product L3 technical support teams. As a Technical Lead for L3 team, your duties will primarily be working with the customer success department on technical issues including software system design and maintenance. You will also be involved in directing team members and identifying/managing risk in collaborations with other teams.

To be successful in this role, you will need to gain extensive knowledge of PierianDx products (includes user workflow, user needs, end-to-end workflow, product architecture and design), problem-solving skills, knowledge of best practices and the software development life-cycle.

 

Location: Pune

 

Education

  • Bachelors or Masters of Computer Science or related

Total years of experience - 6 to 13

 

Required Experience

  • Must have experience in leading technical small to medium size teams.
  • Full-Stack Software Development experience in both front end and back end technologies.
  • Should be an outstanding programmer with 5 to 8 years of experience in PierianDx product-related technologies (e.g. AWS, Java, Spring Boot, Hibernate, microservices, Node.JS, React/Angular, SQL as well as No-SQL Databases, basics of Linux, Shell Scripting)
  • Strong computer science fundamentals (OO programming, algorithms, data structures, databases).
  • Experience with continuous integration infrastructure for software development such as Jenkins.
  • Soft skills: Good Communication, Active listening, Influencing, Challenge self and team Experience with SQL and No-SQL Databases
  • Demonstrated interpersonal skills including communication, mentoring, coaching, and the ability to interact with colleagues at all levels
  • Dynamic, energetic, motivated, positive outlook.  Team player with good interpersonal skills
  • Strong customer service and support focus with a desire to deliver a high-quality service
  • Self-motivated and highly professional with the ability to lead and take ownership and responsibility
  • Ability to multitask, work under pressure and to tight deadlines
  • A desire to learn and improve skills and knowledge
  • Adaptable and flexible to business demands
  • Strong organisational and planning skill

 

Preferred Experince 

  • Experience in developing software for medical devices (ISO 13485/IEC 62304)
  • Experience with any Cloud Platform like AWS, GCP or Azure.
  • Experience with Docker and anyone Container Orchestration Platforms like EKS, ECS, EKR, Kubernetes, Docker Swarm.
  • Experience using Test Driven Development processes
  • Experience working with FrontEnd Technologies (HTML, CSS, Javascript)
  • Experience with MongoDB
  • Experience with at least one dynamically typed language (Python, Node.js, Groovy).

Responsibilities

  • Take ownership of providing technical support to the customer success team (for the issues they could not resolve in L1/L2). Examine potential areas for Service Improvement and recommend solutions/proposals to Product Management
  • Work with Customer Success management and be aware of implementation projects and timelines; coordinate with project/program managers to plan and support release activities.
  • Interact with internal and cross teams to troubleshoot and resolve complex problems. Develop, coordinate and promote the effective functioning of problem management activities across all of Pieriandx product & customer success teams.
  • Provide technical leadership - Lead and prioritize the Application/Technical Support team’s workload. Guide team members to troubleshoot & resolve technical issues including software system design and maintenance.
  • Contribute to the planning of application/infrastructure releases and configuration changes. Provide input to application/infrastructure scalability
  • Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis
  • Maintain application by regular monitoring, performance tuning and testing activities
  • Ensure compliance with SDLC processes defined at organization level to meet quality goals set at product level. Ensure there are robust procedures and processes within the application support function remit.
  • Stay up-to-date on product and process training required to create quality deliverables at each phase of product life-cycle. Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management).
  • Maintain good working relationships with internal departments
  • Design, prepare and conduct training relating to Problem & Incident Management
  • Provide timely and expert advice on emerging trends and issues affecting Service Delivery and Support. Develop strategies to allow Application Support to manage resultant problems
Notice Period : 30 to 60 days 
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