2+ FTP Jobs in Bangalore (Bengaluru) | FTP Job openings in Bangalore (Bengaluru)
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Kubernetes
Amazon Web Services (AWS)Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.
JD:
AWS: 7-10 years experience with using a broad range of AWS technologies (e.g. EC2, RDS, ELB, S3, VPC, IAM, CloudWatch) to develop and maintain AWS-based cloud solutions, with emphasis on best practice cloud security.
DevOps:
Solid experience as a DevOps Engineer in a 24x7 uptime AWS environment, including automation experience with configuration management tools.
Strong scripting skills and automation skills.
Expertise in Linux system administration.
Beneficial to have
- Basic DB administration experience (MySQL)
- Working knowledge of some of the major open-source web containers & servers like apache, tomcat and Nginx.
- Understanding network topologies and common network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP).
- Experience in Docker, Ansible & Python.
Role & Responsibilities:
- Deploying, automating, maintaining and managing AWS cloud-based production system, to ensure the availability, performance, scalability and security of production systems.
- Build, release and configuration management of production systems.
- System troubleshooting and problem-solving across platform and application domains.
- Ensuring critical system security using best-in-class cloud security solutions.
Job Description :
| Hands-on experience with Windows/Linux/Mac OS environments |
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ü Hands-on experience in TFS, FTP and Repositories. |
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ü Hands-on experience in LAN, IP & Subnet. |
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ü Desired knowledge is Active directory and access permissions. |
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ü Working knowledge of office automation products and computer peripherals, like printers and scanners. |
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ü Knowledge of network security practices and anti-virus programs. |
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ü Ability to perform remote troubleshooting and provide clear instructions. |
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ü Desired knowledge in create technical documentation and manuals. |
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ü Desired knowledge in Mail servers and protocols. |
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ü Desired knowledge in Troubleshooting mail clients like outlook, thunderbird etc. |
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ü Desired knowledge in MS office 365 installation & Troubleshooting. |
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ü Desired knowledge in server monitoring & Tools. |
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Responsibilities: |
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ü Address user mails/tickets regarding hardware, software and networking. |
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ü Walk customers through installing applications and computer peripherals. |
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ü Ask targeted questions to diagnose problems. |
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ü Guide users with simple, step-by-step instructions. |
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ü Conduct remote troubleshooting. |
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ü Test alternative pathways until you resolve an issue. |
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ü Customize desktop applications to meet user needs. |
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ü Record technical issues and solutions in logs. |
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ü Direct unresolved issues to the next level of support personnel. |
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ü Follow up with clients to ensure their systems are functional. |
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ü Report customer feedback and potential product requests. |
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ü Customer-oriented attitude. |
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ü 1st and 2nd level technical support and analysis of issues reported by the business. |
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ü Ability to multitask and work under high pressure, work both independently, and as a member of the team. |
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ü Analytical thinking and problem solving and multitasking skills. |
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ü Good planning and organizing skills. |
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ü Positive attitude and willingness to work in a global team with different cultures. |
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ü Willingness to travel, also internationally. |
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ü Fluent in English (spoken and written) and Ready to learn National Languages. |
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