Technical Support Engineer

Responsibilities:

· Develop and execute test plans and test cases for mobile and web applications.

· Perform functional, UI, performance, and security testing.

· Identify and report bugs, and track them through the resolution process.

· Collaborate with developers to ensure that issues are resolved effectively.

· Ensure the quality of the applications meets the required standards.

· Create detailed bug reports with clear steps to reproduce.

· Stay up-to-date with testing methodologies and best practices.

· Contribute to the continuous improvement of the QA process.

Qualifications:

· 2+ years of experience in software testing.

· Strong understanding of software testing methodologies and principles.

· Experience in testing mobile applications (Android and iOS).

· Excellent bug reporting and communication skills.

· Ability to work independently and as part of a team.

· Familiarity with bug tracking tools (e.g., Jira, Trello).

· Experience with API testing (e.g., Postman) is a plus.

· Experience in the healthcare domain is a plus.

Job description

This requirement is only available for Canada Location

Human resources and recruitment officers identify and advertise job vacancies, recruit candidates, and assist in the selection and reassignment of employees. They are employed in private and public sectors.

Required Candidate profile

Age below 50 years

Min 2 Years of Experience

At least a Bachelor/Diploma

Excellent communication skills

Medically Fit

Permanent settle with family

Can work in any occupation

Perks and benefits

Additional perks, bonuses and commissions.

Role: HR Operations - Other

Industry Type: Recruitment / Staffing

Department: Human Resources

Employment Type: Full Time, Permanent

Role Category: HR Operations

Education: Any Graduate

About company

Countrywide Visas is the top-rated, best immigration consultant in Delhi. We feel proud that in this small journey, our well-versed team has already served thousands of clients with a 100% success rate.

Website: www.countrywidevisas.com

Role Summary

As a Data Engineer, you will be an integral part of our Data Engineering team supporting an event-driven server less data engineering pipeline on AWS cloud, responsible for assisting in the end-to-end analysis, development & maintenance of data pipelines and systems (DataOps). You will work closely with fellow data engineers & production support to ensure the availability and reliability of data for analytics and business intelligence purposes.

Requirements:

·      Around 4 years of working experience in data warehousing / BI system.

·      Strong hands-on experience with Snowflake AND strong programming skills in Python

·      Strong hands-on SQL skills

·      Knowledge with any of the cloud databases such as Snowflake,Redshift,Google BigQuery,RDS,etc.

·      Knowledge on debt for cloud databases

·      AWS Services such as SNS, SQS, ECS, Docker, Kinesis & Lambda functions

·      Solid understanding of ETL processes, and data warehousing concepts

·      Familiarity with version control systems (e.g., Git/bit bucket, etc.) and collaborative development practices in an agile framework

·      Experience with scrum methodologies

·      Infrastructure build tools such as CFT / Terraform is a plus.

·      Knowledge on Denodo, data cataloguing tools & data quality mechanisms is a plus.

·      Strong team player with good communication skills.

Overview Optisol Business Solutions

OptiSol was named on this year's Best Companies to Work for list by Great place to work. We are a team of about 500+ Agile employees with a development center in India and global offices in the US, UK (United Kingdom), Australia, Ireland, Sweden, and Dubai. 16+ years of joyful journey and we have built about 500+ digital solutions. We have 200+ happy and satisfied clients across 24 countries.

Benefits, working with Optisol

·      Great Learning & Development program

·      Flextime, Work-at-Home & Hybrid Options

·      A knowledgeable, high-achieving, experienced & fun team.

·      Spot Awards & Recognition.

·      The chance to be a part of next success story.

·      A competitive base salary.

More Than Just a Job, We Offer an Opportunity To Grow. Are you the one, who looks out to Build your Future & Build your Dream? We have the Job for you, to make your dream comes true.

Requirements:

• BS/MS in Computer Science or equivalent from a premier institute.
• 10+ years of strong design/development experience in building massively large scale distributed internet systems and products.
• 6+ years' experience leading engineering teams (including a combination of experience hiring, mentoring, managing performance, and providing technical leadership and design guidance).
• Excellent computer fundamentals and problem solving skills
• Excellent data structures & algorithms skills.
• Experience and knowledge of open source software, frameworks and broader cutting edge technologies around server side development in Java and Big Data.
• Superior organization, communication, interpersonal and leadership skills.
• Must be a proven performer and team player that enjoy challenging assignments in a high-energy, fast growing and start-up workplace.
• Must be a self-starter who can work well with minimal guidance and in fluid environment.
• Provide good attention to details.
• Must be excited by challenges surrounding the development of massively scalable & distributed system.
• Agility and ability to adapt quickly to changing requirements and scope and priorities.

Not just a delivery company…

RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.

RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.

We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳

Future of eCommerce Logistics.

• Data driven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
• Revolutionising delivery as an experience
• Empowering D2C Sellers with logistics as the core technology

• Build and maintain CI/CD tools and pipelines.
• Designing and managing highly scalable, reliable, and fault-tolerant infrastructure & networking that forms the backbone of distributed systems at RaRa Delivery.
• Continuously improve code quality, product execution, and customer delight.
• Communicate, collaborate and work effectively across distributed teams in a global environment.
• Operate to strengthen teams across their product with their knowledge base
• Contribute to improving team relatedness, and help build a culture of camaraderie.
• Continuously refactor applications to ensure high-quality design
• Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team
• Excellent bash, and scripting fundamentals and hands-on with scripting in programming languages such as Python, Ruby, Golang, etc.
• Good understanding of distributed system fundamentals and ability to troubleshoot issues in a larger distributed infrastructure
• Working knowledge of the TCP/IP stack, internet routing, and load balancing
• Basic understanding of cluster orchestrators and schedulers (Kubernetes)
• Deep knowledge of Linux as a production environment, container technologies. e.g. Docker, Infrastructure As Code such as Terraform, K8s administration at large scale.
• Have worked on production distributed systems and have an understanding of microservices architecture, RESTful services, CI/CD.

Roles & Responsibilities

Selected engineer's day-to-day responsibilities include:

• Maintaining UNIX user accounts and access managements,

• Good understanding of LDAP vs local IAM management.

• Setting up repositories and maintaining.

• Should be very comfortable with troubleshooting Linux-based systems on issues and failures with good grasp of the Linux command line

• Specialist knowledge in Unix Technologies – RedHat , SUSE Linux & SOLARIS.

• Good hands-on experience in parallel filesystems.

• Good understanding on basic networking technology e.g. TCPIP, ip multipathing, ip aggregation, DNS, DHCP etc.

• Comfortable exploring and testing new Open Source software systems should the need arise to solve particular problems

• Setting up and maintaining SUSE and Red hat Clusters with DRBD, Stonith and Coro sync

• Good knowledge in virtualisation/hypervisor technologies on various operating platforms e.g. VMWare, HPE Service Guard cluster

• Good understanding of the various enterprise technologies e.g. SAN, enterprise backup, enterprise monitoring etc

. • Good knowledge in handling NFS file systems and NFS servers

• Troubleshooting performance issues

• Shell, Power shell and python scripting

• Creating custom image based on the security requirements • Planning and executing security patches periodically

Education, Experience & other requirements

Ø Degree in Computer science, Information technology or any related discipline

Ø Minimum 4 - 5 years of experience into Unix server’s setup, administration, upgrading and support.

Ø Good verbal and written communication and able to manage key stakeholders i.e. project team, security, compliance and IT operations

Ø Strong analytical and troubleshooting skills

What you’ll do

Roles and Responsibilities

• Manage large amounts of incoming phone calls, Identify and assess customers needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid, and complete information by using the right methods.
• Meet customer service team call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Follow communication procedures, guidelines and policies.

Qualifying Criteria

• 6 Months to 1 Year of Past experience in customer success roles in international BPOs.
• Fluent in English.
• Strong phone handling skills.
• Ability to multitask.
• Prioritise and Manage time effectively.
• Academics - Minimum Graduate
• Age - 20 to 25 years 

About UniAcco

UniAcco is an initiative by Adventum Offshore. UniAcco is a global student accommodation platform for students actively looking to study and stay in the UK.  We are a cross-border platform and one-stop solution where students can compare, consult, and choose their accommodation from several verified properties, simply and securely. By providing concierge services to premium customers to ensure them the best hassle-free experience abroad.

If you are passionate about the internet space, possess exceptional attention to detail, are an expert communicator, and above all, have a risk-taking attitude, then this highly visible role is for you!

• Researching and prospecting potential clients
• Using all channels to connect and generate leads
• Giving impactful product demo and generating business
• Managing all prospects and building pipeline for new business accounts
• Actively maintaining and expanding client outreach in the market
• Mentoring and leading other junior sales associates

What you need to have:

• 2+ years of experience selling
• Experience in tech sales is a huge plus
• Minimum 1 yr experience working in international market (US, EU, MEA, APAC)
• Exposure of handling client relationship in any form
• Aptitude for sales and hunger for success
• Excellent communication and negotiation skills
• Strong analytical, problem-solving ability
• Efficient time management and a never give-up attitude

Skill Set:

• Strong knowledge in SQL Server
• Program and develop SQL scripts, tables, views, stored procedures, functions, triggers & constraints.
• Scripting (PowerShell, shell scripting)
• Azure Database (Nice to have)
• Experience with backups, restores and recovery models.
• Familiarity with database design, documentation and coding.

 Responsibilities: 

• Configures and validates database backup routines on a regular basis.
• Establish a regular data retention plan.
• Optimizes database performance through the use of database performance tuning techniques and tools.
• Require extensive familiarity with data management principles and best practices in order to properly store, migrate, and structure data for multiple applications.