Technical Lead

Senior Software Engineer

Responsibilities:

• Lead by the principle of "customer first" to analyse, debug, develop, and maintain customer-centric software.

• Collaborate closely with multidisciplinary teams to analyse, debug and fix issues with high quality code, zero regressions, scalable, innovative technical solutions.

• Optimizing components for maximum performance and scalability

• Participates in R&D, Proof of Concepts, Prototyping, Code review, Root Causing, etc.

• At least 2-3 yrs of experience in taking full ownership of software development lifecycle including planning, design, architecture, development, test & deployment. And 2+ years of experience in supporting production or customer issues and escalations.

• Review and analyze support tickets that are complex in nature and require more technical knowledge to analyze. Investigate issues to identify root causes and document findings clearly.

• Influences the development practices so that they follow best practices, policies, and procedures.

• Ensure software products meet all non-functional requirements including operational and security needs.

• Excellent verbal and written communication skills, problem solving skills.

• Address complex technical challenges within software systems, ensuring robustness, compliance, and customer satisfaction.

• Contribute to knowledge base

• Support the Lead and Mentor the team of software engineers and own the technical health of the service the team is working on.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

• Minimum of 5 years of professional experience in Java development with expertise in core Java, JDK, data structures, and multithreading.

• Strong analytical skills with experience in root cause analysis and fixes • Strong experience with Spring and Spring Boot frameworks.

• Strong understanding of software design principles, architecture, and best practices

• Familiarity with server technologies, including Tomcat and WebLogic.

• Proficiency in working with relational databases such as Oracle and PostgreSQL

• Experience with messaging queues, particularly JMS MQ or Artemis MQ.

• Possess exceptional debugging and troubleshooting skills to resolve complex issues across the entire, cross-functional technology stack

• Awareness / exposure to debugging Frontend applications (ReactJS / .Net) is a good to have.

• Exposure to Kubernetes, containerization and cloud (AWS) technologies in building scalable, resilient, and distributed environments.

• Excellent problem-solving skills and the ability to work in a fast-paced and in production customer sensitive environments.

• Strong communication and collaboration skills. Quick learner.

• Experience and knowledge in working in the HRP application – specifically the Claims functionality. Added experience in other areas including Enrollment, Billing, Financials is a plus. Candidate must have worked previously in HRP

• Familiarity with ticketing systems (Jira, SalesForce) and production support workflows.

Must have:

• 8+ years of experience with a significant focus on developing, deploying & supporting AI solutions in production environments.
• Proven experience in building enterprise software products for B2B businesses, particularly in the supply chain domain.
• Good understanding of Generics, OOPs concepts & Design Patterns
• Solid engineering and coding skills. Ability to write high-performance production quality code in Python
• Proficiency with ML libraries and frameworks (e.g., Pandas, TensorFlow, PyTorch, scikit-learn).
• Strong expertise in time series forecasting using stat, ML, DL and foundation models
• Experience of working on processing time series data employing techniques such as decomposition, clustering, outlier detection & treatment
• Exposure to generative AI models and agent architectures on platforms such as AWS Bedrock, Crew AI, Mosaic/Databricks, Azure
• Experience of working with modern data architectures, including data lakes and data warehouses, having leveraged one or more of the frameworks such as Airbyte, Airflow, Dagster, AWS Glue, Snowflake,, DBT
• Hands-on experience with cloud platforms (e.g., AWS, Azure, GCP) and deploying ML models in cloud environments.
• Excellent problem-solving skills and the ability to work independently as well as in a collaborative team environment.
• Effective communication skills, with the ability to convey complex technical concepts to non-technical stakeholders

Good To Have:

• Experience with MLOps tools and practices for continuous integration and deployment of ML models.
• Has familiarity with deploying applications on Kubernetes
• Knowledge of supply chain management principles and challenges.
• A Master's or Ph.D. in Computer Science, Machine Learning, Data Science, or a related field is preferred

• Develop front end User Interface of our UKLB Experience Analysis (Biometrics) tool using SharePoint, PowerApps, Power Automate and Logic Apps 
• Connection of UI with back end SQL Database using Logic Apps - Advise solution design as a Logic Apps expert (specifically around UI)
•  Responsible for managing technology in projects and providing technical guidance or solutions for work completion

Skills and Experience

• Experience with Azure services like Azure App Services, Azure Active Directory, Azure SQL, Azure PostgreSQL, Key Vault, Azure DevOps, Application Insights, Azure Storage, Redis Cache
•  Microsoft Azure Developer Certification
• Experience with .Net SDK, integration tools, Application and Security frameworks
• C#, ASP.NET, Application development using .Net Framework
•   Preferred: Insurance or BFSI domain experience
• .Net
•  Azure/

Location: Chennai

Salary : 15-20 LPA