Steward / Waiter / Waitress

Ideal Candidate

1+ year of experience working as a business development representative (or other relevant roles) at a B2B SaaS company.

Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early stage setup.

Excellent written and oral communication skills.

Experience working with CRM, lead databases, sales engagement tools, ChatGPT, etc

Familiarity with CRM systems and proficiency in managing leads, pipelines, and automations

Willingness to get your hands dirty and do the grunt work in the early days

Strong first principles understanding of business fundamentals; Ability to empathize with the end user, and understand their pain points; Ability to understand the product at a granular level

Comfortable working late at night to ensure sufficient overlap with US prospects

Self-driven individual with high ownership and strong work ethic

Ability to build, manage and motivate a team

Not taking yourself too seriously :)

Required Skills 

1) Good experience in Angular

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

· Minimum 3-5 years of Experiences working in Agile team with Strong knowledge of Software Testing Lifecycle (STLC) and Testing Fundamentals.

·Reviews design specifications to understand the scope, requirements, and function of the software product.

·Experience working with Project Management tools (Jira, Atlassian)

· Conducts testing to ensure products perform according to user requirements and within established guidelines.

· Identify, log , and recreate error and defects in Jira.

· Experience in test planning and estimations.

· Minimum 3+ years of Hands on Experience in Automation Testing with Core Java/Selenium or JavaScript/ WebDriverIO

· Experience in API Testing - Understanding of client-server architecture

· Experience on executing test cases on cross browsers on cloud platform browser stack.

· Exposure to AWS cloud platform ie Code Pipelines, Code Build etc for Automation testing

· Excellent verbal and written communications; ability to understand and explain issues clearly and concisely and establish effective working relationships.

· Strong problem solving and analytical skills; ability to analyze complex technical problems.

Role & Responsibilities

• Play an active role in designing and validating new experiences via mockups, wireframes, flow diagrams, sketches, and other UX artefacts.
• Conduct quick rounds of usability testing.
• Build strong relationships with cross functional stakeholders to drive user focus, creativity, efficiency, and product excellence.
• Effectively use quantitative and qualitative data to drive decisions and measure success.
• Collaborate with the research, product, business and engineering teams to build scalable and impactful solutions.
• Own from end-to-end 1-2 product charters and be responsible for their success along with your product team counterparts.
• Deliver the expected design support in a successful & timely fashion, for the projects that are currently in progress under your charters, while also providing a helping hand to any team-member who might require some help.

What are we looking for ?

• ... have a Bachelor's degree in Design, UX, HCI, or similar area, or equivalent practical experience.
• ... have a strong portfolio of innovative design work that demonstrates strong UX/UI design skills, curiosity, empathy, business acumen and strong drive to learn
• ... have 4+ years of industry experience in Product Design** and/or design-led practices.
• ... have experience working with cross-functional teams and stakeholder management.
• ... have the ability to quickly incorporate feedback and think about how the UI will scale in future and integrate with the rest of the product.

As a ServiceNow Developer, you will be responsible for the design, development, implementation, customization, and support of ServiceNow solutions. You will work closely with business stakeholders, IT teams, and end-users to translate requirements into efficient and effective ServiceNow applications. Your expertise in ServiceNow platform development, configuration, and Administration will be crucial in delivering high-quality solutions that streamline processes and enhance productivity.

Responsibilities :

• Design and develop ServiceNow applications, modules, workflows, and forms based on business requirements and best practices.
• Customise and configure ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalogue, to meet specific business needs.
• Collaborate with cross-functional teams to gather requirements, analyze business processes, and propose innovative solutions using the ServiceNow platform.
• Create and maintain technical documentation, including system design specifications, test plans, and user manuals.
• Perform ServiceNow platform upgrades, enhancements, and integrations with third-party systems as needed.
• Conduct thorough testing and debugging of ServiceNow applications to ensure functionality, stability, and performance.
• Provide ongoing support and maintenance of ServiceNow applications, troubleshoot issues, and resolve incidents and service requests.
• Stay up-to-date with the latest ServiceNow releases, features, and functionalities and evaluate their potential impact on the organization.
• Collaborate with administrators and other developers to establish development standards, guidelines, and best practices for ServiceNow platform usage.
• Train and mentor junior developers and provide guidance on ServiceNow development techniques and best practices.

Qualifications :

• Bachelor's degree in Computer Science, Information Systems, or a related field
• Proven experience as a ServiceNow Developer, with a strong understanding of the ServiceNow platform and its core applications.
• In-depth knowledge of ServiceNow development, including scripting (JavaScript, Glide), UI customization, and workflows.
• Proficiency in ServiceNow development tools, such as ServiceNow Studio, ServiceNow Developer Studio, and ServiceNow Workflow Editor,
• Experience with ServiceNow integration technologies (SOAP, REST, JSON, XML) and web service integrations
• Solid understanding of ITIL processes, IT service management (ITSM) concepts, and IT operations.
• Ability to translate business requirements into technical specifications and develop efficient ServiceNow solutions.
• Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues.
• Excellent communication skills, both verbal and written, with the ability to effectively collaborate with stakeholders at all levels
• ServiceNow certifications (e.g., ServiceNow Certified Application Developer, ServiceNow Certified System Administrator) are highly desirable.

Must have Skills :

• Experience in ITOM
• Experience in CMDB

• ·       3+ Yrs Solid knowledge of frontend development with a minimum of 2 years of work on ReactJS,/ React native 
• ·       Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• ·       Strong & thorough understanding of Reactjs and its core principles
• ·       Experience with popular Reactjs workflows such as Redux
• ·       Knowledge of isomorphic React is a plus
• ·       Familiarity with RESTful APIs
• ·       Familiarity with modern front-end build pipelines and tools
• ·       High coding standards - understanding of test coverage best practices & test pyramid concept
• ·       Familiar with Continuous Delivery approach
• ·       Experience with Distributed and Concurrent Systems, knowing the tradeoffs between stateful/stateless and synchronous/asynchronous architectures
• ·       Passion about technology and its relationship with product and user experience
• ·       Ability to work independently - identify problems, create plans and implement solutions to them