Senior Backend Developer

Summary

As a Senior Software Engineer you will be directly responsible for the experience our clients have on the platform by designing, building, and maintaining the server-side of Avoma. This is an exciting opportunity for those who are curious, diligent, and want to learn and develop their professional skills within a fast-growing start-up. As an early member of the team, we will work together to create the building blocks for our development strategy and set up the foundations and processes for future Software Engineers at Avoma.

The ideal candidate will be experienced in building the structure of a B2B SaaS application. We expect you to be a reliable professional, able to balance the needs of the product roadmap and the needs of the customers. Your overarching goal is to ensure an enjoyable experience for everyone using Avoma.

We strongly believe in the overall growth and continued development of each new hire. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.In the last 12 months, we have seen growth across all metrics, and we are looking for strong software engineers to scale up our platform.

What you will be doing in the role (Responsibilities)

• Develop features and improvements to the Avoma product in a secure, well-tested, and performant way
• Collaborate with Product Management and other stakeholders within Engineering (Frontend, UX, etc.) to maintain a high bar for quality in a fast-paced, iterative environment
• Advocate for improvements to product quality, security, and performance
• Solve technical problems of moderate scope and complexity
• Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale environment.
• Conduct Code Review to ensure performance of our backend services
• Build RESTful APIs and features for UI application clients (including Web and Mobile)
• Deploy and integrate with machine learning models developed by the AI team
• Own and work the core data processing pipeline and video processing pipeline
• Third-party integrations - Calendar, CRM systems, Video Conferencing
• Search and analytics infrastructure
• DevOps and security

We use the Django framework to build our backend platform and React.js for our frontend application.

Requirements

What you need to be successful in the role (Qualifications)

• At least 4+ years of experience as a Software Engineer with a track record of delivering software with high business impact
• Significant professional experience with Python, Django
• Experience building RESTful APIs
• Using Coding AI agents like Cursor and different prompting techniques.
• System Design knowledge using AWS services and other frameworks of Python / Django ecosystem.
• Experience writing scalable, high-performant, and clean code
• B.S./B.E. in Computer Science or relevant engineering field
• Proficiency in the English language, both written and verbal, sufficient for success in a largely asynchronous work environment

What sets you apart (Preferred Qualifications)

• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions
• Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems
• Comfort working in a highly agile, intensely iterative software development process
• Positive and solution-oriented mindset
• An inclination towards communication, inclusion, and visibility
• Experience owning a project from concept to production, including proposal, discussion, and execution.
• Demonstrated ability to work closely with other parts of the organization
• Knowledge of Artificial Intelligence technologies and tools

Benefits

• What you get from Avoma (Benefits)
• A transparent salary structure
• Senior Salary Range: ₹2,800,000 - ₹3,800,000 Depending on Experience.
• 15 days of PTO annually on top of company holidays
• Employee Stock Options Program

About Avoma

• Avoma is an intelligent meeting assistant for teams looking to automate some of the common tasks required for customer-focused meetings. We leverage NLP and machine learning to summarize meeting notes and extract key topics and action items discussed. All of this data automatically syncs back into their CRM. This helps to save end users time and focus on what matters most, their customer interactions.
• We are a venture-funded early-stage startup, have 1000+ paid customers, and are growing consistently month over month.

• Strong development experience in Python in the environment of Unix/Linux/Ubuntu
• Strong practical knowledge of Python and its libraries.
• Current working experience with cloud deployment of AWS/Azure/GCP, Microservice architecture, and Docker in Python.
• Good knowledge of CI/CD and DevOps practices
• Good Experience of Python with Django/ Scrapy/ Flask frameworks.
• Good Experience in Jupyter/ Docker/ Elastic Search, etc.

• Solid understanding of software development principles and best practices.
• Strong analytical thinking and problem-solving skills.
• Proven ability to drive large-scale projects with a deep understanding of Agile SDLC, high collaboration, and leadership.

• Expected to have migration experience from one version to the other, as this project is about migration to the latest version.
• Preferred if had an OpenEdx platform experience or any LMS platform. 

Role

You will develop and maintain the key backend code and infrastructure of the company stack. You will implement AI solutions like LLMs for various tasks such as voice-based interactive systems, chatbots, and AI web apps. Ability to see projects through from start to finish with good organizational skills and attention to detail. This is a perfect role for someone who likes to build state-of-the-art AI products and work with cutting-edge AI technologies like GPT, LLAMA, etc

Qualifications 

• BS or MS in Computer Science or relevant field.
• 4+ years experience in backend software development
• Be able to design high-throughput scalable backend systems
• Eagerness to learn applied AI technologies like LLMs, prompt engineering, etc
• Proficiency in Python.
• Experience with cloud computing platforms (AWS, GCP) and technologies like Docker
• Knowledge of Rest APIs, databases (mysql, mongo, vectorDB)

*Performs analysis of functional and business requirements

*Applies in-depth or broad technical knowledge to maintain data engineering functions performs solution design.

*Applies the company, open source, and 3rd party technologies to highly complex infrastructure and software solutions.

*Introduce new product features and enhance the platform

*Ability to translate business reporting requirements into a production report.

About us

Skit (previously known as http://vernacular.ai/" target="_blank">Vernacular.ai) is an AI-first SaaS voice automation company. Its suite of speech and language solutions enable enterprises to automate their contact centre operations. With over 10 million hours of training data, its product - Vernacular Intelligent Voice Assistant (VIVA) can currently respond in 16+ languages, covering over 160+ dialects and replicating human-like conversations.

Skit currently serves a variety of enterprise clients across diverse sectors such as BFSI, F&B, Hospitality, Consumer Electronics and Travel & Tourism, including prominent clients like Axis Bank, Hathway, Porter and Barbeque Nation. It has been featured as one of the top-notch start-ups in the Cisco Launchpad’s Cohort 6 and is a part of the World Economic Forum’s Global Innovators Community. It has also been listed in Forbes 30 Under 30 Asia start-ups 2021 for its remarkable industry innovation.

We have an opening for a Software Engineer(Solution) role which you might be interested in.

Responsibilities of your role:

• You will be coordinating our enterprise account-specific teams called squads, consisting of members from engineering, machine-learning, and conversation-design teams.

There are five working groups in the organization, (i) Business (ii) Research (iii) Solutions (iv) Product, and (v) Operations, where you will be joining the Solutions working group.

• You will be collaborating with the sales team to design an appropriate solution to the customer's problems and help them showcase the value in the product.
• You will be collaborating with the operations team to ensure we are not compromising on our quality standards.
• You will also be co-working with the product working group to help them improve the overall platform and to prioritize the high-impact initiatives in the roadmap.

Work you will be doing:

• You will be building bespoke voicebots for enterprise clients using internal tools.
• You're expected to help build the Solutions stack whose goal it is to reduce the amount of effort put into building our voicebots. 
• You will be involved in analyzing client calls where you're expected to use either data pipelines or SQL to get insights into caller behavior.

Mandatory Requirements:

• Professional experience of at least 1 year.
• Has experience with integrating or building HTTP APIs
• Has hands-on experience of working with Python
• Good communicator

Optional Requirements:

• Has experience working in any of Django Rest Framework, Redis, Celery

Skit uses a microservices architecture where we employ both HTTP and GRPC to communicate between our services.

We don't expect you to have worked on all of it. We're looking for Python programmers who are ready to pick up the rest of the tech stack on the job.

Languages:

• Python
• Golang

Frameworks:

• Python:
  • Django Rest Framework
  • Celery
• Golang:
  • Gorm
  • GorillaMux

Tools/Orchestration/VCS:

• Docker
• Kubernetes
• Argo Workflows
• Gitlab
• Github

Roles and Responsibilities

• Apply knowledge set to fetch data from multiple online sources, cleanse it and build APIs on top of it
• Develop a deep understanding of our vast data sources on the web and know exactly how, when, and which data to scrap, parse and store
• We're looking for people who will naturally take ownership of data products and who can bring a project all the way from a fast prototype to production.
• Integrating and maintaining Python services
• Developing robust microservices and applications

Desired Candidate Profile

• Strong relevant experience of at least 2-3 years.
• Strong coding experience in Python3.
• Should have good experience with Django and NodeJs.
• Proficient on modelling applications on both RDBMS and NOSQL databases
• Should have experience in web scraping
• Good understanding and hands-on with scheduling and managing tasks with cron
• Should have experience with microservice architecture
• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement
• Should have experience in shell scripting, GIT and docker
• Writing unit tests for 100% code coverage.

Required Skills:

• Expert in Python and Django framework
• Expert in developing backend applications with RESTful APIs Using Django Rest Framework
• Good understanding of front-end technologies, such as JavaScript, ReactJS , HTML5, and CSS3
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of GitHub
• Strong programming basics, with a clear understanding of Object-Oriented and Functional programming.
• Good communication skills and ability to work with global teams to define and deliver on projects.