Salesforce Developer - Field Service Lightning(FSL)

Job Title: AI Engineer

Location: Bengaluru 

Experience: 3 Years 

Working Days: 5 Days

About the Role

We’re reimagining how enterprises interact with documents and workflows—starting with BFSI and healthcare. Our AI-first platforms are transforming credit decisioning, document intelligence, and underwriting at scale. The focus is on Intelligent Document Processing (IDP), GenAI-powered analysis, and human-in-the-loop (HITL) automation to accelerate outcomes across lending, insurance, and compliance workflows.

As an AI Engineer, you’ll be part of a high-caliber engineering team building next-gen AI systems that:

• Power robust APIs and platforms used by underwriters, credit analysts, and financial institutions.
• Build and integrate GenAI agents.
• Enable “human-in-the-loop” workflows for high-assurance decisions in real-world conditions.

Key Responsibilities

• Build and optimize ML/DL models for document understanding, classification, and summarization.
• Apply LLMs and RAG techniques for validation, search, and question-answering tasks.
• Design and maintain data pipelines for structured and unstructured inputs (PDFs, OCR text, JSON, etc.).
• Package and deploy models as REST APIs or microservices in production environments.
• Collaborate with engineering teams to integrate models into existing products and workflows.
• Continuously monitor and retrain models to ensure reliability and performance.
• Stay updated on emerging AI frameworks, architectures, and open-source tools; propose improvements to internal systems.

Required Skills & Experience

• 2–5 years of hands-on experience in AI/ML model development, fine-tuning, and building ML solutions.
• Strong Python proficiency with libraries such as NumPy, Pandas, scikit-learn, PyTorch, or TensorFlow.
• Solid understanding of transformers, embeddings, and NLP pipelines.
• Experience working with LLMs (OpenAI, Claude, Gemini, etc.) and frameworks like LangChain.
• Exposure to OCR, document parsing, and unstructured text analytics.
• Familiarity with model serving, APIs, and microservice architectures (FastAPI, Flask).
• Working knowledge of Docker, cloud environments (AWS/GCP/Azure), and CI/CD pipelines.
• Strong grasp of data preprocessing, evaluation metrics, and model validation workflows.
• Excellent problem-solving ability, structured thinking, and clean, production-ready coding practices.

Meet with stakeholders, customers, and project teams to collect requirements, scope projects, and contribute to creative 

and technical concepts 

∙Implement modifications to existing campaigns to accommodate changes in user requirements 

∙Employ best practices in developing, conducting, and interpreting A/B tests and personalization campaigns focused on user 

experience and effectiveness against project goals 

∙Identify areas for improvements and assist in managing projects to implement enhancements to completion  

∙Maintain campaign code in GitHub following established organization standards and development guidelines 

∙Ensure team process to enter and track implementation information including work items, tasks and issue management 

using JIRA 

Tools: 

∙Must have 5+ years minimum experience in building and maintaining web applications. 

∙Must have experience in web technologies HTML5, CSS3, JSON, JavaScript, Web services (SOAP/REST). 

∙Must have Experience in CSS and JavaScript frameworks like Bootstrap, jQuery etc. 

∙Experience with SASS/LESS frameworks. 

∙Experience with source control systems like TFS, GIT etc. 

∙Experience with JavaScript application frameworks such as Angular, React or Vue.js is a plus. 

∙Knowledge of scripting languages and object-oriented concepts. 

∙Experience with Agile / Scrum software development practices. 

∙Excellent troubleshooting and communication skills. 

∙Experience in any content management systems (CMS) preferred but not required. 

∙Ability to work independently and as part of a team. 

∙A/B Testing or Personalization experience is preferred but not required. 

∙Bachelor's degree in computer science, engineering or a related discipline with an information technology focus or 

equivalent experience

Responsibilities:

• Writing clean and efficient codes for Android applications
• Identifying and resolving bottlenecks, rectifying bugs, and enhancing application performance.
• Collaborating with cross-functional teams to define and design new features.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Ability to brainstorm and come up with solutions to open-ended problems.
• Ability to take ownership and drive initiatives end to end.
• Desire to learn and dive deep into new technologies on the job.
• Solid understanding of CS fundamentals-Operating Systems, Databases, and Data Structure.

Knowledge and Skills:

• Prior experience as an Android Developer using Java, Kotlin, Android SDK, Android NDK
• Proficient understanding of code versioning tools such as Git
• Familiarity with RESTful APIs to effectively integrate Android applications
• Solid understanding of the full mobile development life cycle.
• Passion for products and aspiration to make a big impact.
• Solid engineering principles and a clear understanding of data structures and algorithms.
• Expertise in implementation of custom UI components along with fabulous animations and write/understand Rest APIs
• Experience working with Google Maps, Geo-locations, Media permissions, etc.

• Own development, design, scaling and maintenance of application and messaging engines that power the central platform of Capillary's Cloud CRM product. 
• Contribute to overall design and roadmap.
• Mentor Junior team members.

Required Skills:

• Innovative and self-motivated with passion to develop complex and scalable applications.
• 3-5 years of experience in software development with strong focus on algorithms and data structures.
• Strong coding and design skills with prior experience in developing scalable & high availability applications using Core Java/J2EE, Spring, Hibernate. 
• Work experience with Relational databases is required (Primarily MySQL)
• Prior work experience with Non-Relational databases (primarily Redis, MongoDb) is an added plus.
• Strong Analytical and Problem Solving Skills.
• BTech