Sales Development Representative

Job description

Company Description

Watch Your Health is a health-tech company based in Thane, specializing in innovative digital health solutions that enhance user engagement, improve health outcomes, and drive business growth. The platform combines AI-driven tools and wellness programs to provide personalized, data-driven healthcare for individuals and corporates.

 Role Description

This is a full-time on-site role in Thane for an HR Recruiter at Watch Your Health. The HR Recruiter will be responsible for sourcing, recruiting, interviewing, and hiring candidates. They will also be involved in onboarding new employees, managing employee relations, and ensuring compliance with labor laws and company policies.

 Qualifications

Recruitment and Interviewing skills

Employee Onboarding and Employee Relations skills

Knowledge of labor laws and HR policies

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

• NLU, Text, Speech, Image Processing
• Excited about Machine Learning and AI
• Want to work on a highly saleable, performance-optimized infrastructure that elastically handles customer needs
• Innovate, Design, and prototype solutions for Digital Assistant and Bots platform to handle heavy loads
• Build and maintain our platform and automation frameworks to ensure maximum uptime and predictability while preventing outages and service interruptions or degradations
• Analyze system failures and develop rapid response solutions to ensure such failures do not reoccur
• Work cross-functionally with product development, Product Management, Program Management and Cloud Infra operations teams
• Partner with Engineering to provide the infrastructure and services required to enable innovation
• Predict and provide notice of potential system vulnerabilities for current and future solutions and implementations. Provide specific recommendations and guidance to address such vulnerabilities
• Analyze, build and maintain all automation tools and processes to ensure the highest standards of reliability and robustness
• Fully understand our customer's service needs and ensure we meet these needs

Preferred Qualifications

• NLU, Text, Speech, Image Processing
• Excited about Machine Learning and AI
• Want to work on a highly saleable, performance-optimized infrastructure that elastically handles customer needs
• Innovate, Design, and prototype solutions for Digital Assistant and Bots platform to handle heavy loads
• Build and maintain our platform and automation frameworks to ensure maximum uptime and predictability while preventing outages and service interruptions or degradations
• Analyze system failures and develop rapid response solutions to ensure such failures do not reoccur
• Work cross-functionally with product development, Product Management, Program Management and Cloud Infra operations teams
• Partner with Engineering to provide the infrastructure and services required to enable innovation
• Predict and provide notice of potential system vulnerabilities for current and future solutions and implementations. Provide specific recommendations and guidance to address such vulnerabilities
• Analyze, build and maintain all automation tools and processes to ensure the highest standards of reliability and robustness
• Fully understand our customer's service needs and ensure we meet these needs
• No matter your role in our team, you will find yourself in an exciting and challenging environment where every person is empowered to show initiative, be outspoken, and be proactive and not reactive. Oracle is dedicated to the continual growth and development of its staff, striving constantly to strengthen our expertise as well as develop new skills. Our team is spread all around the world in four continents - we provide a full range of opportunities and challenges to apply your kills and grow your career in this new and exciting arena.

• HIL testing with dSPACE, Software in loop validations
• Vector tools (CANape & CANalyzer)
• Service tools like ET, EST, EDT, and other tools including CADetWIN, CAT ET, Forcast, ESP.
• Knowledge and experience in protocols including J1939, CAN, CDL (Internal) and Ethernet
• Understanding and Hands-on experience with HIL hardware/harness
• Automation logics, Python, CCAT scripting, Simulators, Control and Automation desk

Experience, responsibilities, expectations from role:

• 3-4 years of Validation or Automation Experience.
• Ability to work in a product development organization with strong focus on Quality and delivery as per commitment to customers.
• Passion to delve into complex existing code, product modules and come up with the optimal solution for the problem at hand.
• Willingness to be flexible and stretch when there are critical needs within the organization.
• Excellent communication and team working skills which is expected among a global team set up.
• Develop the Test plans, validate the Features.
• Perform Regression, Mandatory & Change specific validation.
• Investigate and Support DSN team on the issues reported from the customers in the field.
• Able write the Python Scripts by looking into the Test plans.
• Acquaintance of CANape, CANalyzer Tools, MRET test setup’s

• Coordinate with the management to research, identify, analyse, and execute new business initiatives.
• Lead and manage large RFP responses to ensure corporate objectives for profitability, sustainability, and operational delivery objectives are meet
• Plan, execute and evaluate ROI of all BD initiatives to attract, retain and expand a loyal client base. Help businesses accelerate their social media presence by utilizing online tools to maximize brand visibility to develop strong relationships and engagement.
• Manage the project teams to achieve business goals.
• Work with the internal departments and external partners to execute business plans and strategies.
• Evaluate customer requirements and develop business plan to meet these requirements.
• Create business development strategies to increase the company revenue and brand value.
• Research the market trends to identify the customer demand for the proposed products and services.
• Communicates the strategy and tactical plans to the sales and marketing teams
• Develops financial plans for the year, including forecast, gross margins, direct expenses, contribution to operating income
• Reports out to management team on progress, financials, and business issues each month

Preferred Qualifications:

• MBA from a tier one institution
• Proven business leader with at least 4+ years of high-tech Strategic Partner Management, / Sales Operations
• Strong communications skills and proven track record of creating and delivering presentations to C and board level audiences (Microsoft Office, CRM

The ideal candidate should be a proactive individual with strong communication skills and a team player. He or she should have experience of at least 5+ years in MEAN stack development.

Should have hands-on experience in the following:

• Hands-on experience in designing and developing applications using MEAN stack and have at
• least 5+ years experience on the same.
• Should have excellent in-depth knowledge of Nodejs and Mongo DB.
• Working knowledge of RESTful web services.
• Working knowledge of Angular js.
• Basic understanding of front-end technologies, such as HTML5, and CSS3.
• Integration of user-facing elements developed by front-end developers with server-side logic
• Design and implementation of low-latency, high-availability, and performant applications
• Proficient understanding of code versioning tools, such as Git
• Good communication skills.
• Experience in working effectively within a team

• Experience with connecting or consuming API's (REST, SOAP, GRAPHQL)
• IPAAS/ETL experience is a huge plus. 
• An understanding of basic scripting. PHP is a plus
• Data modelling/data architecture/data warehousing experience
• Familiarity with CRM platforms
• Self-motivated, proactive team player Strong communication and interpersonal skills
• Bachelor’s Degree or higher in a related technical field

• Engage with Customer and Partner technical staff and developers to identify requirements
• Design their technical architecture and data model
• Assist & implement integrations, on-boarding, and deployment
• Verify the integrated solution with configuration audits and provide long-term support
• Onboard new customers for faster time-to-value
• Gather customer requirements, systems, data model, and custom metrics
• Recommend best-practice approaches
• Assist in other testing / QA activities in support of getting customers live
• Respond to Customer Support Service Requests and Escalations
• Maintain high customer satisfaction
• Partner with cross-functional teams
• Work with Product Management, Support, and Engineering to translate Customer business needs and product feedback into new solutions
• Assist the Sales teams in setting up prospective customers for success in on-boarding
• Act as a thought leader and Blendr advocate in webinars, blog postings, and speaking events
• Exhibit diplomacy, tact, and poise when working through customer issues and escalations