Cutshort logo
Purplerain Technologies INC logo
Product Support Specialist
Product Support Specialist
Purplerain Technologies INC's logo

Product Support Specialist

Jesthna K's profile picture
Posted by Jesthna K
2 - 4 yrs
₹4L - ₹6L / yr
Remote only
Skills
Customer Service
Customer Support

Your qualifications:

Self motivated and proactive mindset.

Remote work experience is considered an asset.

Based anywhere in the world, quiet home office with fast internet.

Prior experience in a customer-facing role (Support, Success, Account Management, or Sales).


Your responsibilities will include:

Answering incoming phone calls from customers to offer support

Answering support tickets to help customers and free trials (we use Zendesk)

On-boarding and setting up new accounts and winning them over from the get-go.

Monitoring accounts to ensure that our customers are thrilled, and looking out for (and addressing) warning signs of churn.

Advocating customers’ requests and needs across the entire company (we use Monday)

Educating about newly released features and functionality.

Contributing to our Help Center (help.limecall.com)

Continuous learning and love to implement best practices

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Purplerain Technologies INC

Founded :
2010
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

Thousands of B2B users globally rely on PurpleRain products every day in enabling value in sales automation, cloud communication and big data.
Read more

Connect with the team

Profile picture
Jesthna K

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

NeoGenCode Technologies Pvt Ltd
Pune
8 - 15 yrs
₹5L - ₹24L / yr
Data engineering
Snow flake schema
SQL
ETL
ELT
+5 more

Job Title : Data Engineer – Snowflake Expert

Location : Pune (Onsite)

Experience : 10+ Years

Employment Type : Contractual

Mandatory Skills : Snowflake, Advanced SQL, ETL/ELT (Snowpipe, Tasks, Streams), Data Modeling, Performance Tuning, Python, Cloud (preferably Azure), Security & Data Governance.


Job Summary :

We are seeking a seasoned Data Engineer with deep expertise in Snowflake to design, build, and maintain scalable data solutions.

The ideal candidate will have a strong background in data modeling, ETL/ELT, SQL optimization, and cloud data warehousing principles, with a passion for leveraging Snowflake to drive business insights.

Responsibilities :

  • Collaborate with data teams to optimize and enhance data pipelines and models on Snowflake.
  • Design and implement scalable ELT pipelines with performance and cost-efficiency in mind.
  • Ensure high data quality, security, and adherence to governance frameworks.
  • Conduct code reviews and align development with best practices.

Qualifications :

  • Bachelor’s in Computer Science, Data Science, IT, or related field.
  • Snowflake certifications (Pro/Architect) preferred.
Read more
Anali Enterprises LLP
at Anali Enterprises LLP
2 candid answers
Alisha Shirodkar
Posted by Alisha Shirodkar
Mumbai
1 - 4 yrs
₹3L - ₹5L / yr
MS-Excel
MS-Office
Enterprise Resource Planning (ERP)
English Proficiency

Key responsibilities:


1. Managing all inventory and orders for Amazon and Website. Keeping a track of all stock movement in various locations.

2. Assisting is packing orders.

3. Managing sales sheets and Amazon dashboard


  • Good with numbers
  • Organised and thorough
Read more
Mumbai
2 - 3 yrs
₹6L - ₹8L / yr
Sales
Inside Sales
counselor
education sales

Candidate Requirements:

  • Bachelor’s degree in any field
  • Required Excellent Communications 
  • Minimum 2 years of sales experience in a full-time role
  • Excellent communication and interpersonal skills
  • Presentable personality and ability to handle high ticket size clients confidently
  • Open to stretch and working in a start-up/ed-tech environment
  • Immediate joining required
  • Age: Below 32 years

Benefits to Highlight for Candidates:

  • Be part of a fast-growing ed-tech company with a positive and unique culture (refer to our LinkedIn, Glassdoor, and website for more details).
  • Attractive incentive structure, with potential monthly earnings exceeding ₹1 Lac based on performance.
  • No field sales (door-to-door). Leads are provided to counselors to connect with clients.
  • Significant career growth opportunities, with high performers moving into team management roles within 1-2 years.
  • Flexibility for relocation to other offices (Bangalore, Delhi, Hyderabad, Chennai) based on tenure and performance.
Read more
confidential
confidential
Agency job
via Qrata by Prajakta Kulkarni
Bengaluru (Bangalore)
5 - 7 yrs
₹20L - ₹35L / yr
Product Management
Telecom
Documentation
Technical analysis
Integration
+6 more
About the Role:
It’s a global role responsible for managing the product throughout the product lifecycle from
planning to execute in support of organizational strategy and objectives.
Responsibilities:
• Write detailed user stories and acceptance criteria, draft user flows, and communicate
project scope effectively, and manage products through development, QA, UA
Testing, and launch
• Ability to understand business and technical requirements & conceptualize end-to-end solutions
• Ensure requirements are communicated effectively to the business, design,
operations, CS and development teams.
• Manage agile product development process from a product management point of
View
• Participate in scrum meetings, planning, reviews and retrospectives
• Maintain and prioritize the product backlog and track feature releases with different
stakeholders
• Work with QA and engineering teams to streamline system integration, test and
improve product features
• Serve as an in-house expert for our products and become the go-to person for all
functional issues
• Manage all aspects of in-life products, including customer feedback, requirements,
and issues
• Have Strong OSS/BSS requirement gathering and solution experience (Telecom
domain).
• Minimum 5-7 years of experience in Telecom products e.g CRM, SDP, Billing &
Service provisioning.
Skills and Qualifications:
• A Bachelor’s degree in Computer Science, Engineering or equivalent is preferred
• 5-7 years of experience in product development & management expertise in the
payments / mobile app/consumer application/telecom domain
• Tech savvy and passionate about building products.
• Experience in technical documentation is a must.
• Prior experience in product development or management is desirable but not
mandatory
• Excellent writing and editing skills in Microsoft Word, Excel, and PowerPoint
• Comfortable using Google Analytics, Slack, Trello, Jira, Confluence, and/or similar
analytic tools, testing platforms, and tracking tools
• Understanding and capability to define Call flows, Business flows, use case flows and
documents them
• Have worked on integrations with the multi-vendor environment
Domain Experience -Thorough understanding of Telecom Business Processes domain
knowledge in all or either of these areas·
• Mobile, Broadband & Internet of Things, MVNO/MVNE
• PCRF, OCS, IMS, AAA, Partner Management,
• Activation, Provisioning, Fulfilment
• Understanding of technical knowhow on 4G, 5G, LTE, Mobile broadband, and Wifi
solutions
• Telecom OSS and BSS system
Read more
Prolifics Corporation Ltd.,
at Prolifics Corporation Ltd.,
1 video
1 recruiter
Sandhya Patel
Posted by Sandhya Patel
Hyderabad, Pune
6 - 13 yrs
₹10L - ₹15L / yr
MuleSoft
RESTful APIs
HTTP
JSON
skill iconXML

Job Title: Mulesoft Lead/Architect                   

Location: Hyderabad/ Pune

 

Prolifics, a pioneering technology solutions provider, is seeking a talented and inventive Mulesoft developer to join our dynamic team. At Prolifics, we believe in empowering our employees to push the boundaries of innovation, think outside the box, and deliver game-changing solutions to our clients.

 

To excel in this role, you should have:

  • 5+ years of hands-on experience with MuleSoft and API Management with Excellent knowledge of SOA, ESB concepts.
  • Configure APIs, proxy endpoints, API portals and API analytics based on technical specifications with MuleSoft API manager.
  • Deep understanding of VPC and DLB’s.
  • Deep understanding of REST, HTTP, MQ, JSON, XML and SOA Design and develop enterprise services using RAML in Mule, REST based APIs, SOAP Web Services and use of different mule connectors.
  • Strong understanding and experience with security implementations (e.g. SSL/mutual SSL,mTLS SAML, Auth, OAuth).
  • Strong understanding and experience with Mule 4 & Dataweave Language
  • Ability to interface with clients, technology partners, testing, architecture, and analysis groups.
  • Implement Policies in API Manager
  • Deep experience with Any point Platform, Flow Design, API Design. Data weave, Cloud Hub, Runtime Fabric, API Management
  • Knowledge of Jenkins / CICD Process, AZURE/AWS CICD Process.
  • Prior Experience in integration with different applications like SOAP, REST WS, SAP, Salesforce, DB, etc. through Mule soft connectors.
  • Creation of Mapping document by working with source and target systems
  • Deploy APIs to Cloud hub, Runtime Fabric, On-prem workers, etc.
  • MuleSoft RTF Deployment experience a plus
  • Prior Experience in Munit, Automation Testing using JMeter.
  • SonarQube experience is a plus.
  • Anypoint MQ experience is must.
  • Understand / apply reusable code design, leverage application architecture / patterns, framework capabilities and functionality, and design / develop solutions that are highly reliable, scalable, and perform to meet business-defined service levels.
  • Experiences with Splunk/ELK is a plus.
  • Experience in working in Micro services development preferably in API implementation in MuleSoft.
  • Excellent communication skills
  • Excellent interpersonal and analytical skills 
  • Excellent attention to detail ability
  • Must be a quick learner to gear up in the MuleSoft technology and architectural standards.

 

 

 

Read more
URBAN VINTAGE PROJECTS
Rajan HR
Posted by Rajan HR
Hyderabad
1 - 2 yrs
₹2.2L - ₹2.4L / yr
Communication Skills
Sales presentations

1.   Doing  inbound and outbound calls / Tele calling

2.   Generating Leads / Prospects

3.   Identifying the prospective Customers

4.   Motivating clients for site visits

5.   demonstrating and presenting products

6.   maintaining reports on daily basis

7.   reviewing sales performance

8.   Good Verbal Communication Skills

Read more
Firmway Services Private Limited (FinTech)
Mumbai
1 - 1 yrs
₹3.5L - ₹4L / yr
Business Development
Communication Skills
English Proficiency
Pitching Skills

Firmway

Our software’s are used by large corporates and their auditors for automating balance confirmation and account reconciliation. We are looking for Sales / Business Development Executive for Enterprise SAAS solution.


Roles and Responsibilities

  • Actively manage the entire sales process from lead generation to on-boarding.
  • Build and Manage the sales pipeline.
  • Ability to map-customer requirements with the product roadmap and contribute to driving product development efforts.
  • Getting new accounts on-boarded and managing/growing Key Accounts.
  • Manage customer relationship, including escalations


Skills & Qualifications

  • Excellent Communication and Presentation skills.
  • Strong problem-solving and Creative Skills.
  • Teamwork and Leadership skills.
  • Strong achiever in a target-driven role.
  • Entrepreneurial Mind-set.
  • Individual & Team Contributor.


Preferred Experience :

  • 1-year experience in selling Enterprise SaaS Solutions to Indian Customers.
  • Proven experience in interacting/working/networking with CXO’s.
  • Experience of working in a start-up / growing organization

Education –  MBA or Equivalent


Benefits

Being part of a startup that’s turning out to be a game-changer, you will be blessed with:

  • Freedom to try new things.
  • 2 Saturday’s off.
  • Dress code – Casual.
  • Take-it-when-you-need-it vacation.


Location
 – Mumbai


Apply here - https://firmway.in/job

Read more
Genius Placement Service
at Genius Placement Service
2 recruiters
Muskan Keshvani
Posted by Muskan Keshvani
Ahmedabad
3 - 5 yrs
₹2L - ₹5L / yr
skill iconiOS App Development
skill iconSwift
skill iconObjective C
Xcode
iOS Developer

Experience: 3-5 Years Experience

Skills:

Swift Language, Sqlite Database

Only Male Candidate 

25% Hike on Current salary 

Read more
Innovative English Learning app
Innovative English Learning app
Agency job
via Unnati by shishira srinivasan
Remote only
3 - 6 yrs
₹8L - ₹12L / yr
Inside Sales
Sales
Business Development

Developing language skills are very important for the overall growth of a child and more so when it comes to learning the English language. Our client is an edtech startup that has designed a product for children aged 3-12, making them proficient in reading, writing and speaking English.

 

Founded by alumni of MICA and IIM-Lucknow, the company is solving a major problem in India - 98% children up to grade 5 aren't able to speak in English. Through their app, a child gets access to a carefully curated collection of stories, language honing activities, monthly reading competitions, and daily positive news matched to their reading levels.

 

The company has received funding from prominent investors in the edtech space and has been awarded by institutes for innovation . Their flagship AI-based app is impacting the lives of thousands of children in 15 cities across India by enabling them to master the English language.

 

As a Inside Sales Leader, you will be responsible for ensuring that the English learning app reaches millions of kids across the world.

What you will do:

  • Understanding our current platform and building confidence by working closely with cross-functional stakeholders
  • Driving sales yourself as an individual contributor working closely with the marketing team to deliver results
  • Ensuring conversion ratio from lead to payment as per target will need to be achieved
  • Scaling to a revenue of 7L per month with the current courses that we run
  • Building your sales team and winning confidence among them

 

Desired Candidate Profile

What you need to have:

  • 3 years of Inside Sales (CBC selling)- High Ticket Value
  • MBA from Tier 1/ 2 colleges preferred
  • Good in number crunching
  • Analytical bend and strong decision making ability
  • Ability to communicate and work together with all stakeholders
  • Hunger for growth
  • Good experience in App selling    
Read more
Z1 Media
at Z1 Media
2 recruiters
Anubha Kumar
Posted by Anubha Kumar
NCR (Delhi | Gurgaon | Noida)
7 - 12 yrs
₹15L - ₹20L / yr
Sales
Business Development
Digital media
Media Buying
B2B Marketing
Z1 Media is a fast growing technology company which innovates and operates cutting edge media and advertising platforms.
Our product division, http://vdo.ai/">VDO.AI is seeking an experienced Senior Advertising Sales Manager to join our highly collaborative, motivated, and fast-growing team. Our native video product powers leading web publishers across the Indian region including the likes of Dainik Jagran, Scroll Media, The Hindu etc, serving over 1B impressions every month and growing.
In this role, your mission will be to lead and develop a solid revenue stream from leading Indian media and creative agencies and direct clients, and meet our monthly revenue expectations.

Responsibilities:

    • Spot opportunities, set up meetings with and present to key agency personnel (typically planners, strategists, account directors, group heads) and clients (brand manager, marketing manager, head of social media etc)
    • Support the creative process as required, solicit briefs, write proposals, negotiate prices, and book new business
    • Identify and grow relationships with media agencies and brands
    • Manage and maintain a sales pipeline for the Indian geography


Requirements:

    • 5+ years in digital media sales experience (with proof of sales abilities)
    • A network of strong relationships and an excellent reputation with key media agency and client personnel
    • An understanding of the video market
    • Ability to work quickly and efficiently in a fast-paced environment within tight deadlines
    • Demonstrated experience generating leads and closing new business
    • Excellent presentation skills
    • Experience achieving group goals; and not fazed by targets or metrics
    • Solid knowledge of the programmatic market and what this means for video
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos