Operations Internship (Remote)

Job Title : Full Stack Engineer (Real-Time Audio Systems) – Voice AI

Experience : 4+ Years

Location : Gurgaon (Hybrid)

About the Role :

We’re looking for a Voice AI / Full Stack Engineer to build our real-time Voice AI platform for low-latency, intelligent voice-driven agents in healthcare and beyond.

You’ll work closely with the founding team, combining audio infrastructure, AI, and full stack development to deliver natural, production-grade voice experiences.

Hands-on experience with WebRTC, WebSocket, and streaming services is required.

Experience with TTS (Text-to-Speech) and STT (Speech-to-Text) modules is a strong plus.

Mandatory Skills :

Python (FastAPI, Async frameworks, LangChain), WebRTC, WebSockets, Redis, Kafka, Docker, AWS, real-time streaming systems, TTS/STT modules.

Responsibilities :

• Build and optimize voice-driven AI systems integrating ASR, TTS, and LLM inference with WebRTC & WebSocket.
• Develop scalable backend APIs and streaming pipelines for real-time communication.
• Translate AI audio models into reliable, production-ready services.
• Collaborate across teams for rapid prototyping and deployment.
• Monitor and improve system performance, latency, and reliability.

Requirements :

• 4+ years of experience in real-time systems, streaming, or conversational AI.
• Strong in Python (FastAPI, Async frameworks, LangChain).
• Hands-on with WebRTC, WebSockets, Redis, Kafka, Docker, AWS.
• Familiarity with Next.js or similar frontend frameworks is a plus.
• Experience in healthcare tech or regulated domains preferred.

Bonus Skills :

• Contributions to open-source audio/media projects.
• Background in DSP, live streaming, or media infrastructure.
• Familiarity with Grafana, Prometheus, or other observability tools.

Why Join Us :

Be part of a team working at the intersection of AI research and product engineering, shaping next-gen voice intelligence for real-world applications.

Own your systems end-to-end, innovate fast, and make a direct impact in healthcare AI.

Interview Process :

1. Screening & Technical Task
2. Technical Discussion
3. HR/Leadership Round

• Design, develop, and maintain RESTful APIs and backend services using Golang.
• Collaborate with product managers, architects, and other developers to translate business requirements into scalable technical solutions.
• Optimize and enhance system performance and reliability.
• Implement best practices for coding, testing, and deployment.
• Troubleshoot, debug, and upgrade existing software.
• Participate in code reviews and contribute to team knowledge sharing.

Candidate Attributes:

• Strong expertise in API development.
• Excellent problem-solving skills.
• Ability to work in a fast-paced, collaborative environment.
• 1–3 years of hands-on experience with Golang development.
• Proven experience in API design, development, and integration.
• Solid understanding of microservices architecture and RESTful services.
• Experience with databases (SQL or NoSQL such as PostgreSQL, MySQL, MongoDB, etc.).
• Familiarity with Docker, Kubernetes, or other containerization tools is a plus.
• Understanding of Git, CI/CD pipelines, and agile methodologies.
• Strong problem-solving and debugging skills.

Account Manager (Customer Success) — Account Audits & Customer Advocacy

Location: Remote

Hours: Full-time, EST 9:00am–5:00pm

Reports to: Customer Success Leadership

Role summary

We’re hiring an Account Manager to review and audit customer account usage, create clear health and usage reports, troubleshoot customer issues, and serve as an internal customer advocate. You’ll collaborate closely with customers over Zoom and work cross-functionally with Senior CSMs, Product Owners, and the Dev team to drive fast, high-quality resolutions and improve retention.

What you’ll do

• Audit customer accounts regularly (usage, adoption, configuration, workflow integrity, outcomes)
• Build and deliver account health/usage reports with insights, risks, and recommended next steps
• Troubleshoot issues (process + platform) and drive resolution by coordinating with Product/Dev/Support
• Run customer calls over Zoom to clarify problems, set expectations, and guide solutions
• Proactively identify churn risk signals (low usage, stalled adoption, repeated issues, sentiment) and create action plans
• Act as a customer advocate internally—communicate pain points, themes, and improvement opportunities
• Track follow-ups and outcomes to ensure issues are closed and customers feel supported

What we’re looking for

• 2+ years in Customer Success / Account Management / Technical Support / Implementation (B2B SaaS preferred)
• Strong analytical mindset: comfortable reviewing usage patterns, drawing conclusions, and creating reports
• Confident communicator on Zoom with the ability to explain solutions clearly and calmly
• Skilled at cross-team coordination and escalation with Product/Engineering
• Organized and reliable: you follow through and keep customers informed
• Comfort troubleshooting software workflows (bonus if you’ve worked with CRM, LOS, or fintech tools)

Nice to have

• Experience with churn-risk management, customer health scoring, or renewals
• Familiarity with ticketing systems (HubSpot/Zendesk) and task tools (ClickUp/Jira)
• Basic technical comfort (APIs, logs, browser troubleshooting) even if not a developer

Success looks like

• Faster resolution times and fewer repeat issues
• Improved product adoption and customer sentiment
• Reduced churn risk via proactive interventions and clear action plans

How to apply

Send your resume and a short note describing:

1. A time you diagnosed a customer issue using data/usage signals
2. How you coordinated with Product/Dev to resolve it
3. Your availability to work EST 9–5

Creative Director Job Description

We are looking for a talented and motivated creative director to lead our company's creative department. The successful candidate must possess excellent leadership qualities, with the ability to maximize the talents of their team.

As the creative director, you will work closely with the graphic design and marketing department to deliver engaging content that meets the expectations of our customers. You should be extremely creative, and dedicated, and possess excellent written and verbal communication skills.

About the Company

We're Prographer and experts at offering Creative Marketing Solutions and Agency Services to a broad range of clients in a wide variety of markets. We have a presence in more than 15 countries worldwide and more than 250 cities in India.

We have a long-standing working relationship with organizations like Housing.com, MagicBricks, Livspace, Treebo, FabHotels, Swiggy, Zomato, Marriott, Radisson Blu, Lemon Tree, Flipkart, Amazon, Amazon Foods, Zostel, SaffronStays, GoStops, PepsiCo, Unacademy, and many others and are supported by a vast network of more than 1000 photographers and videographers.

Location: HSR Layout, Bangalore

Website: http://www.prographer.com/

Responsibilities:

Working with the brand team to produce new ideas for company branding, promotional campaigns, and marketing communications.

Evaluating trends, assessing new data, and keeping up-to-date with the latest marketing techniques.

Assisting clients in resolving issues by responding to questions in a timely and professional manner.

Creating and implementing tailored marketing plans based on individual client requirements.

Directing brainstorming meetings and creative sessions.

Shaping brand standards and creating procedures to ensure all products are brand appropriate.

Supervising the department's daily workflow, assigning project workloads, and monitoring deadlines and budgets.

Developing exceptional and well-crafted copy that meets clients’ requirements.

Requirements:

Bachelor’s degree in art, graphic design, marketing, communications, journalism, and other relevant fields.

A minimum of 5 years of digital experience, particularly with, but not limited to web, social, and emerging technologies.

A solid understanding of design, copy, and web practices.

Brilliant interpersonal and communication skills.

Have in-depth knowledge of brand development and multichannel marketing models.

Must be a creative and strategic thinker.

Hey there! We are seeking a highly skilled and passionate Ruby on Rails developer to join our team. As a key member of our development team, you will be responsible for enhancing our product offerings and ensuring smooth operations and scalability of our existing infrastructure. If you have a strong foundation in RoR development, possess a knack for writing clean code, and are excited about building and scaling innovative products, we would love to hear from you.

To provide you with a brief overview of the job role, we are sharing the specific requirements that we expect from you. Please have a look:

Requirements:

• Proven experience working as a Ruby on Rails developer in a production environment.
• Strong knowledge of Ruby, Ruby on Rails framework, and PostgreSQL.
• Extensive experience with hosting and maintaining production applications on AWS, Google Cloud Platform (GCP) services.
• Solid understanding of real-time communication and experience with socket programming.
• Experience in implementing AI in real-world applications is a solid plus.
• Experience in front-end technologies, particularly Vue.js would be a plus
• Strong problem-solving skills and ability to analyze and debug complex issues.
• Experience leading a development team or mentoring junior developers.
• Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
• Self-motivated and able to work independently with minimal supervision.

Responsibilities:

• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Architect and implement scalable solutions using RoR, PostgreSQL, and AWS.
• Develop and maintain APIs, web services, and integrations with various third-party systems.
• Lead and collaborate with a team of developers to design, develop, and maintain high-quality scalable applications.
• Recruit and provide technical leadership and guidance to developers.
• Optimise and ensure the reliability of the backend infrastructure.
• Optimise application performance and ensure the scalability and security of the software.
• Stay up-to-date and passionate about the latest technologies, trends, and best practices in software development.
• Optimize the monthly spending on cloud infrastructure.

About Foaps:

We are an innovative startup empowering restaurants to excel in the online food delivery business. Our platform aggregates all online food delivery orders into a single consolidated dashboard, improving the efficiency of order management and aiding restaurant growth. With a strong presence in the Indian market and partnerships with major delivery services like Zomato, Swiggy, Dunzo, Thrive, and magicpin, we are making a significant impact in the restaurant industry. Backed by flat6labs Bahrain, our mission is to revolutionize how restaurants conduct their online food delivery business.

For more details visit our website www.foaps.co

Why Join Foaps?:

At Foaps, we offer compelling reasons for you to join our team:

• Collaborate directly with the founders: As a part of our team, you'll have the opportunity to work closely with the founders and actively participate in the decision-making processes of our early-stage startup. Your contributions will have a direct impact on shaping the direction and success of our business.

• Stock options: We believe in recognizing and rewarding the hard work and dedication of our team members. As a valued team member, you will be eligible for stock options based on your performance and contributions. This allows you to share in the growth and success of the company.

• Performance-based salary increments: We value your efforts and believe in fostering a culture of growth. Individuals’ performance, dedication, contribution, and achievements will be acknowledged and rewarded accordingly.

• Team-oriented environment: At Foaps, we prioritize collaboration and teamwork. Our company culture is not based on hierarchy but rather on creating an environment that fits the needs and strengths of our team. We foster a supportive and inclusive atmosphere where everyone's voice is heard and contributions are valued.

• Make a difference in the Restaurant industry: Foaps is revolutionizing the online food delivery business, making it easier for restaurants to do online delivery business. By joining our team, you'll have the opportunity to contribute to this transformation and play a vital role in shaping the future of the restaurant industry.

Interested? Join us and become a vital part of our startup journey. Together, we'll build an exciting future and make a real impact.

• Exp 10+ yrs in UI developement
• Exp in Architectular design
• Experience in Develop and enforce best practices for design, development, code quality and testing.
• Experience in leading technology practice team members in the creation of knowledge repository and its distribution/utilization, ensuring the quality and completeness of the information gathered.
• Experience in providing solutions for wide variety of problems faced in Practice from a technology perspective such as:
• Customer requirements
• Developer’s problems
• Process Automation
• Team skill enhancement
• Identification and implementation of reusable components/frameworks
• Co-ordinate between the solution seeker and the provider
• Experience in creating a tech team.