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Java Support Engineer – Application Support / Operations
Java Support Engineer – Application Support / Operations
Zenius IT Services Pvt Ltd's logo

Java Support Engineer – Application Support / Operations

Sunita Pradhan's profile picture
Posted by Sunita Pradhan
2 - 3 yrs
₹5L - ₹10L / yr
Chennai, Hyderabad
Skills
skill iconJava
skill iconSpring Boot
skill iconAngular (2+)
Production support
Troubleshooting
SQL
Linux/Unix
API
CI/CD
skill iconGit

Role Overview

We are seeking a technically strong Java Support Engineer who combines solid development knowledge with a passion for support and operational excellence. The ideal candidate should have hands-on experience in Java, Spring Boot, and Angular, along with a strong understanding of application engineering concepts, and must be comfortable working in a production support environment handling incidents, troubleshooting, monitoring, and system stability.


Key Responsibilities

  • Provide L2/L3 production support for enterprise applications.
  • Troubleshoot, debug, and resolve application issues within defined SLAs.
  • Analyze logs, identify root causes, and implement fixes or workarounds.
  • Collaborate with development teams for permanent issue resolution.
  • Monitor application health, performance, and availability.
  • Support deployments, releases, and environment validations.
  • Perform minor code fixes and enhancements when required.
  • Document issues, solutions, and support procedures.
  • Participate in on-call rotations and handle incident management.


Required Skills & Qualifications

  • Strong hands-on experience in Java and Spring Boot.
  • Working knowledge of Angular for frontend understanding.
  • Good understanding of application architecture, APIs, microservices, and debugging techniques.
  • Experience with log analysis tools, monitoring tools, and ticketing systems.
  • Knowledge of SQL databases and query troubleshooting.
  • Familiarity with Linux/Unix environments.
  • Understanding of CI/CD, release processes, and version control (Git).
  • Strong analytical, problem-solving, and communication skills.


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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Zenius IT Services Pvt Ltd

Founded :
2019
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

At Zenius IT Services, we specialize in delivering top-tier Professional Services for industry-leading platforms such as Avaya, Cisco, Genesys, Amazon Connect, Five9, and NICE inContact.


Our expertise extends to Digital Engineering Solutions powered by AI and Machine Learning, helping businesses drive innovation and achieve excellence.

Read more

Candid answers by the company

What does the company do?
What is the location preference of jobs?

we specialize in delivering top-tier Professional Services for industry-leading platforms such as Avaya, Cisco, Genesys, Amazon Connect, Five9, and NICE inContact.


Our expertise extends to Digital Engineering Solutions powered by AI and Machine Learning, helping businesses drive innovation and achieve excellence.

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Samsung R&D Institute India-Bangalore (SRI-B) is hiring experienced software professionals. Details are as below: 
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PS: Please do share this opportunity with your colleagues and friends
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