Interior Designer

Director - Backend | Snapmint About Snapmint.

Experience: 12+ years, Location: Gurgaon.

Founded by serial Entrepreneurs from IIT Bombay, Snapmint is challenging the way banking is done by building the banking experience ground up. Our first product provides purchase financing at 0% interest rates to 300 Million banked consumers in India who do not have credit cards using instant credit scoring and advanced underwriting systems. We look at hundreds of variables, much beyond traditional credit models. With real time credit approval, seamless digital loan servicing and repayments technology we are revolutionizing the way banking is done for todays smartphone-wielding Indian. https://snapmint.com/

Job Overview: As Director Backend, you will lead a team of backend engineers, driving the development of scalable, reliable, and performant systems. You will work closely with product management, front-end engineers, and other cross-functional teams to deliver high-quality solutions while ensuring alignment with the companys technical and business goals. You will play a key role in coaching and mentoring engineers, promoting best practices, and helping to grow the backend engineering capabilities.

Key Responsibilities:

• Lead, mentor, and manage a team of backend engineers, ensuring high-quality delivery and fostering a collaborative work environment.
• Collaborate with product managers, engineers, and other stakeholders to define technical solutions and design scalable backend architectures.
• Own the development and maintenance of backend systems, APIs, and services.
• Drive technical initiatives, including infrastructure improvements, performance optimizations, and platform scalability.
• Guide the team in implementing industry best practices for code quality, security, and performance.
• Participate in code reviews, providing constructive feedback and maintaining high coding standards.
• Promote agile methodologies and ensure the team adheres to sprint timelines and goals.
• Develop and track key performance indicators (KPIs) to measure team productivity and system reliability.
• Foster a culture of continuous learning, experimentation, and improvement within the backend engineering team.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 12+ years of experience in backend development with a proven track record of leading engineering teams.
• Strong experience with backend language ie. Node.js
• Experience working with databases (SQL, NoSQL), caching systems, and RESTful APIs.
• Familiarity with cloud platforms like AWS, GCP, or Azure and containerization technologies (e.g., Docker, Kubernetes).
• Solid understanding of software development principles, version control, and CI/CD practices.
• Excellent problem-solving skills and the ability to architect complex systems.
• Strong leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Job Description: Customer Support Executive

Position: Customer Support Executive

 Experience: 1-4 years

CTC: 4-4.5 LPA (Fixed)

Working Days: 6 days a week

Location: Work from Office

 Shift: Rotational shifts with rotational week off

Language: Proficiency in English and Hindi required

 Transportation: No cab facility provided

Key Responsibilities:

- Respond to customer inquiries via email and phone in a positive and effective manner.

- Identify and assess customers' needs to achieve satisfaction.

- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.

- Adhere to communication procedures, guidelines, and policies.

- Go the extra mile to engage customers and build strong relationships.

- Provide product and service information to customers.

- Resolve product or service problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.

Qualifications and Skills:

- Proven customer support experience.

- Strong phone contact handling skills and active listening.

- Customer-oriented with the ability to adapt/respond to different types of characters.

- Excellent communication and presentation skills.

- Ability to multitask, prioritize, and manage time effectivel

Oracle EBS HCM Analyst

Position Description

We are seeking an experienced Techno-Functional Oracle EBS HCM Analyst with deep expertise in HR, Payroll, and OTL (Oracle Time & Labor) modules. The ideal candidate will have a strong understanding of both business processes and technical configurations, ensuring seamless integration, support, and optimization of the Oracle EBS HCM system across multiple GREs and payrolls.

Key Responsibilities:

Configure, maintain, and support Oracle EBS HCM modules including Core HR, Payroll, and OTL.

Manage and support multiple payrolls across several GREs, ensuring accuracy and compliance with organizational and statutory requirements.

Develop, troubleshoot, and optimize Payroll Fast Formulas and related functions.

Ensure compliance with federal and state tax withholding rules and minimum wage regulations.

Perform data validation, extracts, and reporting using SQL and other tools.

Create and maintain end-user documentation, training materials, and functional specifications.

Handle Service Requests (SRs) — creation, tracking, and resolution through Oracle Support or internal teams.

Collaborate with cross-functional teams to support IT and regression testing for patches, upgrades, and other system changes.

Analyze and resolve technical and functional issues impacting HR, Payroll, and OTL operations.

Partner with HR and Payroll business users to identify improvement opportunities and implement system enhancements.

Required Skills & Qualifications:

15+ years of techno-functional experience in Oracle EBS HCM (R12 or higher).

In-depth understanding of HR, Payroll, and OTL configurations and schemas.

Strong experience with Payroll Fast Formulas and core payroll functions.

Expertise in SQL for queries, data validation, and reporting.

Sound knowledge of tax rules, wage compliance, and statutory requirements.

Proven ability to support multiple GREs and payrolls simultaneously.

Experience with testing processes — IT, UAT, and regression testing.

Strong documentation, training, and communication skills.

Proven track record of handling SR lifecycle management effectively.

Nice to Have:

Experience with Oracle EBS R12.2 or higher versions.

Familiarity with Oracle Cloud HCM (for potential migration or hybrid environments).

Exposure to integration tools (e.g., WebADI, BI Publisher, or OTBI).

What we are looking for in our Frontend Engineering Manager:

• You'll be responsible for managing frontend projects from conception to completion, ensuring their scalability and impact.
• Collaborate with designers to create visually appealing solutions while ensuring quality and performance are not compromised, providing expertise in front-end technologies, interactions, and optimizations.
• Maintaining close collaboration with key stakeholders, particularly in marketing, you'll facilitate communication essential to project success.
• Technical expertise is essential. Our frontend engineering team is distinguished by its hands-on coding proficiency.
• You'll thrive in our dynamic, fast-paced environment, demonstrating a passion for continuous learning and the ability to mentor others.

What we expect from the candidate:

• 8 (Min) to 10 (Max) years of experience in front-end development, including at least 2 years in a managerial role.
• Experience with frontend technologies such as NextJS, ReactJS, and TypeScript is preferred.
• Proficiency in frontend technologies such as HTML, CSS, and JavaScript,
• Possess a strong grasp of grid systems, responsive web design (RWD), reflow principles, and mobile interactions, with the ability to implement dynamic elements such as GIFs, animations, videos, and parallax effects to enhance landing page experiences.
• Exceptional skills in system design and architecture and cloud hosting solutions, enabling the creation of robust front-end solutions.
• Prior experience in SaaS or product-based companies is highly desirable.
• A Bachelor's/Master's degree in Computer Science or a related field is required.

• Work with business analysts to estimate and design effective, scalable and maintainable solutions that meet business initiatives and objectives
• Develop and unit test software that meets business requirements and technical design
• Troubleshoot pre- and post-production implementations
• Propose new ideas when there is strong business value and stay up to date on the latest technology trends and techniques

Critical Skills & Experiences:

• At least 5+ years of experience developing in Java technologies with equivalent experience in systems analysis, OO design, OO programming and debugging skills
• At least 5 years of experience in Java Spring Boot Framework development
• 2 years of experience in any Cloud platform, preferably AWS.
• At least 3 years of web services and relational database experience (preferably Mysql)
• At least a year of Elastic search experience
• Experience developing RESTful web services (preferably micro services)
• Experience with UNIX/Linux command line and shell scripting
• Experience working in cross-functional Agile/Scrum teams
• Any level of experience with JIRA or any other issue tracking technology
• Experience working directly with business stakeholders
• Experience with Java application profiling and profiling tools
• Exceptional written and verbal communication skills.
• Drive performance to accomplish team goals in a fast-paced environment
• Bachelor’s degree or the above equivalent skills and years of experience

Keywords:

Experience: +5 Years

Technical skills: Java, Spring boot and Node JS  

Experience with warehouse operations and knowledge of how a SaaS in inventory/ material management creates an organized data and reduce cost. 

2+ years’ experience with enterprise SaaS environments in a Sales and Pre-Sales capacity.

Knowledge of supply chain planning systems—TMS, WMS, inventory management, fulfilment, etc.

Proven ability to demonstrate products, methods, or services to prospective or current customers.

Ability to assess a company’s supply chain needs and creatively provide solutions to address those needs with the company’s offering.

A consultative approach to sales pursuits

Experience in giving presentations to customers in a sales environment at all levels up to and including C-level with a convincing approach.

Excellent writing skills (Statement of work, proposals, documentation, presentations)

Excellent verbal skills (explanation of solutions, meetings, presentations, training)

Self-starter with excellent written and verbal communication skills.

Any Degree qualified.