IntelliMatch

Your Mission: The Role

solving for better.

You are a reliability-owning, hands-on solver. Not just a "break-fix engineer."

As a DRI (directly responsible individual) for our clients' most critical systems, you’ll be the go-to expert within the squad that ensures their environments are secure, reliable, and optimized 24/7. You will deliver measurable impact – improved uptime, faster response times, and real cost savings. Not just closed tickets. Not just alerts. Real outcomes you engineer yourself.

You will lead the charge on technical execution, from complex troubleshooting and root cause analysis to engineering proactive, automated solutions. This role is about building the future of reliable cloud operations and shipping it into today's production environments.

Your Responsibilities

what you will wake up to solve.

This isn’t a “manage tickets” role. You are the architect, the executioner and the DRI for our Cloud Managed Services GTM, deploying solutions that turn operational noise into hardened outcomes. Here’s how you’ll make your mark:

• Own Service Reliability: You will be the go-to technical expert for 24/7 cloud operations and incident management. You'll ensure strict adherence to SLOs by getting your hands dirty, leading high-stakes troubleshooting to deliver a superior client experience.
• Engineer the Blueprint: You'll translate client needs into scalable, automated, and secure cloud architectures. You will write and maintain the operational playbooks and Infrastructure as Code (IaC) that your squad uses every day.
• Automate with Intelligence: You'll lead the charge from the keyboard to futurify our operations. You'll embed AI-driven automation, predictive monitoring, and AIOps into core processes to eliminate toil and preempt incidents.
• Drive FinOps & Impact: You'll own the technical execution of the FinOps framework. You will continuously analyze, configure, and optimize cloud spend for clients through hands-on engineering.
• Be the Expert in the Room: You'll share your knowledge through internal demos, documentation, and technical deep dives, representing the deep expertise that turns operational complexity into business resilience.
• Mentor & Elevate: You will be a technical mentor for your peers. Through code reviews and collaborative problem-solving, you'll help build a high-performing squad that lives the “Always Hardened” mindset.

Experience & Relevance

We are looking for future technology leaders, not just coders. We value raw intelligence, analytical rigor, and an obsessive passion for technology over any prior experience.

• Cloud Operations Pedigree: 3+ years of experience in GCP cloud infrastructure, with a significant portion in a cloud managed services.
• Commercial Acumen: Proven track record of building and scaling a net-new managed services business.
• Client-Facing Tech Acumen: 2+ years of experience in a client-facing technical role, acting as the trusted advisor for cloud operations, security, and reliability.

Functional Skills:

• Service Delivery Mindset: A deep understanding of MSP business models, SLAs, and the importance of client satisfaction in an operational context.
• Client Engagement: Ability to ask appropriate questions to get to the heart of an operational issue and win trust with stakeholders.
• Cross-Functional Catalyst: Thrive in multi-disciplinary teams, bringing together operations, security, and development teams.
• Repository builder: Creates reusable frameworks, IaC modules, and operational playbooks for scale.

Join the ‘real solvers’

ready to futurify?

If you are excited by the possibilities of what an AI-native engineering-led, modern tech consultancy can do to futurify businesses, apply here and experience the ‘Art of the possible’. Don’t Just Send a Resume. Send a Statement.

Job Description:

• Job involves working on the latest technologies and frameworks in mobile and open source world to develop mobile applications, mobile websites and rich internet applications.
• Candidate should be Collaborative and Quality-focused, resourceful initiative taker, and someone who has good English communication skills.

Desired Candidate Profile:

• Work as part of a team to build React Native iOS / Android applications for clients.
• Architect, build and maintain excellent React Native applications with clean code. Experience with React Js, React Native, JavaScript
• Implement pixel perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Familiarity with RESTful API. • Release applications to IOS and Google Play stores. • Work with native modules when required.
• Complete the sprints according to the estimated time and participate in sprint retrospectives and daily standups.
• Be part of a community of React Native developers who share knowledge and help each other as problems arise.

• Proficiency with C# .Net . Experience in ASP.NET MVC, .Net Core, API Development
• Have knowledge around various frameworks in .Net ecosystem (.Net framework , .Net core)
• Actively participate in system design, code reviews, and implementation of new features.
• Take complete ownership of tasks, which includes design , implementation, unit testing and deployment of product and service.
• Hands on experience with Microsoft SQL , writing/ optimising complex queries, writing stored procedures , basic understanding of database performance tuning.
• Develop documentation throughout the software development life cycle. . Good problem solving skills, Excellent debugging and troubleshooting skills.
• Experience working in version controlling tools.

Project Management KRAsProject Management KRAs

Job Description (Major KRAs) –

1) Planning- Understand/Work/Create/Assist :

a. SMO Tracker

2) Team & Vendor Management: Individual Contribution, Buddy Coaching, Participate inRecruitment/Induction, KRA setting and Performance Evaluation:

a. Work Allocation Based on Activity Charter & SMO Tracker

b. Primary & Secondary Work related ownership to ensure business continuity as a part of risk mitigation

c. Setting up KRAs (using InnoWET) and Performance review

d. Time sheet Management & Analysis

e. Social Media Participation and updated Profile

3) Campaign Deliverables : Timely Plan, Manage, Monitor and Communicate :

a. SMO and Activity Charter specific Content & Creative work packs and stacks for clients ( weekly to monthly )

b. BTL- Onetime & Frequent list

c. ATL Excel Sheet

4) Review & Analytics:

a. Client’s success PPT and Report with executive summary

b. Team Productivity based on Time Sheets

c. Power of 5 /Activity Charter Conformance Report

d. Search Engine Marketing /Paid Campaigns Report and Plan of Action

e. Consolidated success Report /PPT for internal stakeholders

5) CRM/Account Management:

a. Presales Support for New Business Development

b. Participation & representation of Digitally Next in PR centric activities , forum and Seminars as and when required.

c. Initiate and Manage Key Account Management for cross selling opportunities to present clients

d. To be a think tank to the management by providing the required Market Intelligence and Business Intelligence related to IoT/Digital/Social Media.

6) Project Management Tools & Automation:

a. Updating and Managing Knowledge Management repository

b. Effective implementation and use of social media Tools(if any)

c. Keeping and custodian of Clients and BFGs usernames and passwords list

d. Creating and upkeep of Process Manual with SLAs

e. Building and updating templates according to work functions

Required Skills

• Experience in developing business solutions using Salesforce Commerce Cloud (Demandware).
• Good knowledge of SFCC / Demandware Script, Java OOP/Node.js.
• Expertise in RESTful web services, Ajax-driven client applications, and includes Advanced JavaScript architectures.
• Good experience in SFRA
• Strong background of World Wide Web Consortium (W3C), accessibility guidelines, model view controller (MVC), agile development, and tools.
• Experience in using Pipelines, JS controllers, ISML templates and real-time data exchange using web services.
• Hands-on experience of integrating custom services into SFCC. Good exposure of payment, tax, and operation management suite (OMS) integrations.
• Good understanding of Business Manager and configuring jobs.
• Strong SQL knowledge.
• Exposure to technical reports and understanding of Demandware limitations, such as quotas.
• Proficient in Demandware foundational concepts with good knowledge of SiteGenesis, UX Studio, content assets or slots, and Demandware Catalog.
• SFCC certifications would be preferred.
• Excellent written and verbal communication skills.
• Motivated to complete tasks independently.
• Candidates ready to join sooner will be preferred.

As a Full Stack Developer, you will be working on the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end

• Participating in the full development life cycle, including implementing design, coding, testing, and production release
• creating modules and components in React and coupling them together into a functional app
• Understanding the nature of asynchronous programming and its quirks and workaround
• Integrating multiple data sources and databases into one system
• Creating database schemas that represent and support business processes
• Driving innovation through rapid prototyping and iterative development

Desired Candidate Profile

Job responsibility:

• Hire and mentor a team of high-calibre front-end and Backend engineers
• Design and develop new user-facing full-stack applications.
• Building reusable components and front-end, backend libraries for future use
• Optimizing pages for maximum performance across a vast array of web-capable devices and browsers
• Optimize Backend to high scale.

Skills and Experiences:

• 6+ years of experience in software development with minimum 1 year as a tech lead.
• Experience in NodeJS, ReactJS, PostgreSQL, Redis, AWS.
• Deep understanding of at least one of React JS / Vue JS and its core principles
• Deep understanding of NodeJS.
• Experience with common front-end development tools such as babel, webpack, npm
• Familiarity with at least one code versioning tools such as Git, SVN etc.
• Good understanding of quality JavaScript code (Object oriented and commonly used design patterns)
• Capable of debugging complex issues in JavaScript
• Experience in building complex single page applications with front end and backend.
• Experience with production full stack environment debugging and DevOps experience.
• Familiarity with RESTful APIs
• Hands on coding experience.

Good to have:

• Advanced knowledge of HTML5, CSS3 and responsive web development.
• Experience with writing unit test cases with JS frameworks.
• Experience with high scalable applications.

ESSENTIAL SKILLS/ATTRIBUTES:

• Excellent knowledge of Android
• Appreciation for the limitations of handset development
• Attention to detail and subtleties of UI design and implementation
• Understanding of design patterns
• Ability to design for scalability and resilience
• Strong application process flow and problem solving techniques.
• Strong focus on refactoring and code quality
• Understanding of software configuration management and release management
• High levels of software engineering literacy and communication skills
• Friendly and professional manner
• Minimum 3 - 5 years java development
• Third Level Qualifications in computing, mathematics or science

DESIRED SKILLS:

• Experience of working in an agile environment
• Product development and lifecycle experience
• Experience of unit testing
• Scripting (JavaScript, Ruby, Python, Shell, etc.)
• Knowledge of build systems such as Maven and Gradle