IBS ENGINEER

*Job Description* 

*Core Responsibilities

Preventative* 

⭐Maintenance: Conducting routine inspections of premises, HVAC systems, electrical wiring, and equipment to prevent breakdowns.

⭐Repairs: Fixing broken items such as locks, doors, windows, walls, and plumbing fixtures.

⭐Technical Work: Performing basic electrical, plumbing, carpentry, and mechanical repairs on machinery.

⭐Safety and Compliance: Checking, installing, and maintaining fire alarms, fire extinguishers, and security systems to ensure compliance with building codes.

⭐Grounds Upkeep: Maintaining the building exterior, including landscaping, lawn mowing, snow removal, and clearing debris.

⭐Documentation & Coordination: Keeping maintenance logs, managing inventory of supplies, and coordinating with contractors for major repairs.

• Perform preventive maintenance of solar modules, inverters,ACDBs, DCDBs,SCBs,LT/HT panels, AJBs etc.
• Replace defective modules,fuses,connectors, breakers and damaged cables.
• Monitor system performance via SCADA or remote platforms.
• Must have hands on experience with difference string inverter brands such as Sungrow, Solis,Growatt, SolarEdge,Polycab etc.
• Fault anaysis, communication setup(RS485/Ethernet), firmware updates across multiple inverters types.
• Ensure timely submission of daily, weekly and monthly reports.

Education: Diploma B.E/B.Tech in Electrical/Electronics/Power Engineering

Experience: Must have 1-2 years of field experience in O & M

Job Title: TechOps Engineer

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 1-2 years

Shift Timing: 2 PM to 11 PM IST

Role Overview

We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.

What you’ll do:  

• Ensure system reliability, uptime, and performance of global platform.
• Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule) 
• Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization. 
•  Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
• End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
• Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
•  Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
• Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
• Collaborate with development, operations and support  teams to build scalable and resilient systems.
• Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
• Flexible to resolve blocking issues during off hours or weekends if required.  

What We’re Looking For: 

Basic Qualifications and skills

• Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
• Overall 1+ years of experience as a Site Reliability Engineer, DevOps/ Technical project coordinator role.
• Proven experience of DevOps, SRE or Technical Project Coordination with IoT or connected devices based platforms.
• Experience with incident management and on-call best practices. Provide support to on call engineers.
• Excellent analytical and problem-solving skills with a proactive mindset. 
• Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
• Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
• Fluency in English (spoken and written). 
• Successfully recommission or decommission chargers following changes in our network.
• Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.

 Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.  

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.

Job Role: Technical Service Engineer.

Type: Permanent/Fulltime

Location: Hyderabad/Bengaluru/Chennai

Requirement: Immediate joining.

Job Description:

Key Responsibilities

·      Installation & Commissioning: Set up printers, MFP’s, POS (Point of Sale) machine, IP and analog cameras, DVRs/NVRs, wire low-voltage circuits, install control panels, motion sensors, and electronic locking hardware and associated hardware (mounts, housing, and power supplies) at project sites.

·      Network Integration: Configure printers, MFP’s, POS (Point of Sale) machine, IP addressing, Connect IP cameras to networks, configure PoE switches, routing, switching, port forwarding, and remote access setups so clients can monitor feeds off-site.

·      Testing & Troubleshooting: Conduct system health checks, diagnose connectivity or hardware failures, and repair/replace faulty cables, cartridge, cameras, servers or backup batteries.

·      Cabling & Infrastructure: Lay and terminate CAT6, fiber optics, and power cables according to industry safety standards.

·      Preventive Maintenance: Conduct scheduled service visits to clean equipment, test alarm triggers, and perform software updates.

·      Client Support & Training: Understand customer needs, conduct site surveys, and train end-users on how to operate security panels, mobile applications, and monitoring systems, back up, and retrieve footage.

·      Documentation: Maintain accurate service logs, test results, and as-built drawings for site handovers.

Core Requirements

·      Education: ITI, Diploma, B.E., or B.Tech. in Electronics, Electrical, or IT Engineering or any bachelor degree.

·      Experience: Min. 6 months of experience in security surveillance and fire safety systems, printer service, POS( Point of Sale) machine service or as network engineer in relevant field.

·      Technical Skills: Deep understanding of TCP/IP, DNS, DHCP, CCTV software (VMS), and hardware components.

·      Knowledge of Brands: Familiarity with industry-leading surveillance and ELV (Extra Low Voltage) systems like Hikvision, Dahua, Bosch, and Honeywell.

·      Soft Skills: Strong problem-solving abilities and clear customer communication.

·      Physical & Environmental Aptitude: Ability to work comfortably at heights, in varying weather, and across multiple physical client sites and a valid driver's license for field travel.