Hotel Jobs_Fresher with Hotel Management degree

Test Engineer

Education Qualification: B.Tech / MCA

Experience: 3+ Years (Manual Testing – Temples knowledge is preferable)

Roles & Responsibilities:

 Prepare test cases and test scenarios.

 Perform functional and regression testing.

 Identify document and track defects.

 Support UAT and production validation activities.

Industry -Media and entertainment

DUTIES & RESPONSIBILITIES:

Intake, Ideation and Planning

 Should have the smartness and presence of mind to provide on the spot solutions to the business owners objections and concerns as well as to be able to Pivot from a prepped position basis the conversation

      o Establish relationships with new and niche Clients to expand our reach.

      o Monitor trends and analytics to make product and pricing suggestions for our clients.

      o Maintain strong relationships with our existing partner to understand how we can help them grow while also knowing which product offers and price best fit their model.

 Generate new business leads and build relationships.

 Significant interaction with clients, both face-to-face, online and over the telephone.

 Identify business opportunities through research of specific industry or market.

 Understand customer’s business needs and gather product knowledge to meet those needs.

 Providing support to customers, offering clear advice and solutions wherever possible.

 Ensuring high quality of service by developing a thorough and detailed knowledge of brand specifications.

 Meeting sales targets set by management and contributing to team targets.

 Able to take responsibility and work on flexible basis.

 Maintain all sales activities & dashboard.

Client Servicing-

 On time revert to client on briefs/proposals.

 Post evaluations for all campaigns.

 Objection handling.

 Trade Marketing activities to be suggested to enhance revenue optimization.

 Build and maintain business relationships with key clients and agencies.

 Inter department co-ordination #DhunBadalKeTohDekho.

 Work closely with the programming team and BIG solutions for creative ideas for the clients.

 Ensure sales entitlements are as per the programming guidelines.

o · Seek assistance from marketing and content planning teams for key client pitches.

 Required Qualifications and Skills-

 MBA or a Post Graduate – Minimum 4 years work experience is mandatory.

 Excellent communication skills, confident, enthusiastic, attention to detail, creative.

 Result Oriented and Capacity to operate in a growth environment that is increasingly competitive.

 Set the highest ethical and professional standards.

 Comfortable with change.

• Specialization& knowledge in scientific and technologically advanced products & services.
• Sourcing potential new customers and maintaining regular contact with existing customers.
• Educating potential customers about functions of the project.
• Fully understanding customers needs & requirements.
• Providing advice about the advantages of the products and services

• Advising customers of updates & new technologies and its applications

• Being familiar with competitor’s activities.

• Travelling to attend meetings.
• Meeting sales targets.

Responsibilities and Duties

• Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.
Key Skills

Requirements:

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce/hubspot)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field.

Job Types: Full-time, Permanent

Skills needed: SaaS software Customer support for global clients in US, UK, Australia, etc

CTC: 12 to 15 LPA*

Experience: 3+ years

Location: Remote

Work timings: Flexible. Based on overlaps with US timezone.

*The offered CTC will depend on your interview performance and past experience

🤩 So, what is Sumtracker?

Sumtracker is a SaaS startup founded by IIT Delhi Alumni. It is a web based software application for merchants to manage inventory on their online and offline stores. Sumtracker is integrated with platforms such as Shopify, eBay, Etsy, BigCommerce, Amazon, WooCommerce and Walmart. We have a global client base in countries like US, UK and Australia. We are on a mission to grow Sumtracker and take on global SaaS competitors.

📄 The role & what we are looking for

Responsibilities:

• Develop in depth understanding of how Sumtracker works
• Take full ownership of Customer Success and Support
• Work in flexible timings to give support to clients in US timezone
• Give online demos and take customer support calls
• Reply to customer support tickets
• Create help documentation and help videos
• Send client communication regularly
• Improve customer onboarding
• Take client follow ups and reviews
• Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can and not work in isolation

Must Haves

• You have 3+ years of professional experience working in Customer success team in a SaaS company
• You are well versed with Customer ticketing softwares
• Have great communication skills
• You are open to learning new stuff (super important).
• You are humble, kind, and are open to feedback (super duper important).

Why should you join us?

• Attractive salary with annual performance based increments
• 100% remote company
• You get to take on a pivotal role in taking your work profile to the next level
• Full overview and involvement of all tasks and process in your department. You will know how things work from inception to scalability. This is a key factor in learning everything about the field you are working in and thus enhancement of your career
• Full ownership of your work. You will be your own manager, thus getting autonomy to perform.
• Global exposure: Work with a global client base. You get the exposure of client behaviour and needs across the world, a valuable asset to have in your profile.

🙋‍♀️ Team, culture and perks

Here are some of our core values to give you a sense of who we are as a team:

• You should be ready to work in small teams.
• We like to take ownership of our work and expect the same from our team members.
• We’re super transparent. We all know what everyone’s working on and how’s the company doing.
• You can directly share and receive feedback with the founders at any time.
• You’ll get the freedom to work 100% remote
• We organise yearly get together for the team offsite

🤙 What’s the interview process like?

Yes, we do have a process, and it’s simple.

Step 1: Fill a form with relevant questions for the profile

Step 2: Complete a task to judge your skills

Step 3: Interview round and Reference check

Step 4: Another task round to to judge your skills

Step 5: Job Offer (contingent on the above steps).

Welcome to the Sumtracker team!

So, think we’re a good fit? Then let’s roll.

• A champ in Data Structures, Algorithms, Object-Oriented Design, Analysis, Multi-threading, Design patterns, and other computer science concepts.
• Developing and managing applications for new features and enhancement in full-stack
• A proven technical leader within an Agile development environment
• Experience in delivering full-stack solutions across multiple technologies.
• Able to showcase work involving low latency concurrent and distributed systems/applications.
• Able to multi-task and work in a cross-cultural geographically distributed environment.
• Proactive, self-starter, and hands-on with multiple upcoming technologies.
• Managing our Engineering team - coach them, advocate for them, and productive.
• Providing technical leadership and being accountable for the technical decisions made by your team, with a focus on performance, scalability, privacy, and security.
• Work closely with Product, Design, and Manager to create a meaningful vision and roadmap for the team, towards delivering impactful work and a successful outcome.

Job Requirements :

- 4+ years of Java development experience

- 4+ years of microservice development experience with Spring boot framework

- Core & Advanced Java (Threading, Design Patterns, Data Structures) J2EE, REST web services

- Excellent knowledge of Enterprise Design Patterns

- Full stack development with Angular 8 experience will be a plus

- Experience with test driven software development

- Exposure to telecom domain

- ETOM/ SID which make the TM Forum framework

• Proven SEO experience
• Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing
• In-depth experience with website analytics tools
• Responsible for analysing, reviewing and implementing websites that are optimized to be picked up by search engines
• Research and analyse competitor advertising links
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content creation and content programming
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords