GEN AI Developer

MeltPlan is building the “planning engine” for the $14 Tn construction industry, an AI system designed specifically to optimize decisions before construction begins. While design software optimizes use and aesthetics and construction software optimizes execution and control, MeltPlan is building the missing layer - software that optimizes decisions and tradeoffs upstream, before scope is locked, procurement begins, and change orders become inevitable. MeltPlan’s long-term goal is to help teams make construction “boring” by making planning more intense: surfacing constraints and tradeoffs early, aligning stakeholders before plans are frozen, and reducing the need for late-stage redlines, rework, and change orders.

MeltPlan is founded by operators who have built at scale. Kanav previously co-founded Innovaccer, a $3Bn healthtech company focused on making US healthcare more affordable and accessible. He’s now applying that systems-level thinking to construction.He’s joined by Tanmaya Kala, former Project Executive at DPR Construction, who led large commercial, healthcare, and life sciences projects. We combine deep tech scale with real construction execution.

What This Role Really is :

We are seeking a detail-oriented and technically strong AI QA Engineer to ensure the quality, reliability, and performance of Large Language Model (LLM)-based systems. In this role, you will be responsible for designing and executing test strategies, validating model outputs, and building evaluation frameworks to enhance the accuracy, safety, and overall performance of AI-driven applications.We would particularly value candidates who have hands-on experience in developing evaluation frameworks (evals) for AI systems, along with strong expertise in comprehensive system testing and quality assurance practices.You are responsible for making MeltPlan work in the real world.

What You'll Do:

• Design, develop, and execute evaluation frameworks (Evals) for Large Language Models (LLMs) and AI systems.
• Perform end-to-end system testing, regression testing, and performance testing for AI-driven applications.
• Validate model outputs for accuracy, consistency, safety, hallucination detection, and edge cases.
• Build automated test pipelines and quality benchmarks for AI systems.
• Collaborate closely with AI/ML engineers, product teams, and platform engineers to improve system reliability.
• Analyze failures, identify root causes, and provide actionable feedback to improve model behavior.
• Develop datasets, prompts, and testing scenarios to measure model performance across multiple use cases.
• Monitor production performance and continuously improve evaluation metrics and testing standards.
• Ensure compliance with responsible AI and quality assurance best practices.

What We're looking for: 

• Bachelor’s degree in Computer Science, Engineering, or related field
• 5–7 years of experience in QA/testing, preferably in AI/ML or data-driven systems
• Strong experience in AI/LLM evaluation frameworks and system testing.
• Hands-on experience with automated testing methodologies and QA processes.
• Familiarity with prompt engineering, AI benchmarking, and model validation techniques.
• Experience working with Python and testing frameworks.
• Understanding of LLM behaviors, hallucinations, prompt injection risks, and AI safety concepts.
• Exposure to tools/frameworks such as OpenAI Evals, LangSmith, DeepEval, Promptfoo, or similar platforms is preferred.
• Strong analytical and debugging skills with attention to detail.
• Excellent collaboration and communication skills.
• Familiarity with Large Language Models and Generative AI concepts
• Experience with API testing tools (e.g., Postman) and automation frameworks
• Understanding of NLP concepts such as tokenization, embeddings, and text generation
• Strong analytical and problem-solving skills
• Experience testing AI/ML models or data pipelines
• Experience with prompt engineering and prompt testing
• Familiarity with cloud platforms (AWS, GCP, or Azure)
• Exposure to AI safety, bias detection, and model governance

Bonus if you have:

• Have worked in construction or on project sites
• Have startup experience
• Experience working with Generative AI or conversational AI products.
• Knowledge of CI/CD pipelines and automation workflows.
• Prior experience in performance testing and monitoring distributed systems.
• Understanding of AI product lifecycle and production deployment environments.

We’re not looking for someone who waits for clean requirements.We’re looking for someone who thrives in the mess and turns it into systems.

Why meltplan

• Massive industry, real-world impact
• High ownership from day one
• Small team, zero bureaucracy
• Competitive comp + meaningful equity

Required Skills:

• Hands-on experience with Databricks, PySpark
• Proficiency in SQL, Python, and Spark.
• Understanding of data warehousing concepts and data modeling.
• Experience with CI/CD pipelines and version control (e.g., Git).
• Fundamental knowledge of any cloud services, preferably Azure or GCP.

Good to Have:

• Bigquery
• Experience with performance tuning and data governance.

1. Candidate should have a consultative approach not just pre sales call approach. 

2. Must be from B2B SAAS, MarTech or SalesTech but product based company only

3. Should be able to prepare pitch decks for the clients

4. 3 to 5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role

5. Solid technical foundation with the ability to explain complex concepts clearly

6. Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively

7. Expereince between 3 to 6 years will only be considered. More than 6 years candidates are not applicable

Job Summary: Position Title: Customer Service Executive

Location: Mumbai

Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.

Responsibilities:

• Attending inbound calls involves receiving and responding to incoming calls from customers

• Provide accurate and relevant information regarding products, services, company policies, and procedures.

• Respond to customer inquiries via email in a timely, clear, and professional manner.

• Ensure all customer emails are acknowledged and resolved

• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.

• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.

• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.

• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.

• Assist customers with order tracking, billing inquiries, account management, and product-related questions.

• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.

• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.

• Maintain detailed logs of follow-up actions, resolutions, and outcomes.

• Collect customer feedback and report trends to management for continuous service improvement

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View Job: click here

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

• Developing new user-facing features using React.js

• Building reusable components and front-end libraries for future use

• Translating designs and wireframes into high quality code

• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Essential Duties and Responsibilities:

Managing the Mumbai branch and maintaining a healthy Profit

Job Description:

Create a sales team and technical team.

Identify and close deals into SMB/Enterprise segment.

Manage a healthy relationship with the OEMs, team members and customers.

Lead the team to achieve targets.

Sell data security and data backup solutions to corporate customers of Mumbai.

Meet Monthly/ Quarterly/Yearly target of customer meetings and sales targets.

Skill Requirements:

At least 7 years of sales experience with a reseller organization selling cyber security or backup solutions to corporates of Mumbai.

It’s a Client facing role with a proven experience into security or backup solution sales.

Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup, NGF, MDM, Helpdesk, Asset etc) or backup solutions (server backup, desktop/ laptop backup, replication).

Should have managed a team for the last 3 years.

Mandatory Requirement

At least 7 years’ experience of selling data security or data backup solutions to corporate customers of Mumbai from Mumbai

Education and/or Work Experience Requirements:

At least 7 years’ experience of selling data security or data backup solutions to corporate customers of

7+ years of experience in the Mandatory Requirements given below.

Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

Ability to work independently and to carry out assignments to completion within parameters of instructions given.

Job Requirements:

Minimum Experience: 7 years

Working Days: 6 days Monday to Saturday

Salary: As per company norms plus 25% as variable pay on achieving targets

Plus mobile

Plus conveyance