Dynatrace Admin

Key Responsibilities

• Design, deploy, configure, upgrade, and administer enterprise-scale Dynatrace environments.
• Deploy and manage OneAgent, ActiveGate, extensions, and monitoring configurations across application and infrastructure environments.
• Implement observability for applications, APIs, microservices, databases, containers, Kubernetes, cloud platforms, and traditional infrastructure.
• Configure service detection, process groups, management zones, tags, naming rules, metrics, logs, traces, and topology.
• Develop operational and executive dashboards, notebooks, reports, SLOs, and alerting strategies.
• Configure and optimize Davis AI problem detection, anomaly detection, baselines, and root-cause analysis.
• Implement Real User Monitoring (RUM), Synthetic Monitoring, Session Replay, distributed tracing, and log monitoring as required.
• Analyze application performance issues, service dependencies, transaction traces, response times, resource utilization, and infrastructure bottlenecks.
• Lead troubleshooting of complex production performance and availability incidents using Dynatrace telemetry.
• Reduce alert noise through effective event correlation, thresholds, anomaly-detection configuration, and monitoring standards.
• Integrate Dynatrace with enterprise platforms such as ServiceNow, Jira, PagerDuty, Splunk, CI/CD pipelines, and collaboration/notification tools.
• Automate Dynatrace configuration and deployment using APIs, configuration-as-code, scripting, and DevOps tooling.
• Work closely with application, infrastructure, cloud, SRE, DevOps, production support, and operations teams to define observability requirements.
• Establish Dynatrace monitoring standards, reusable configurations, governance, and best practices.
• Perform platform health checks, capacity assessments, license/usage optimization, and monitoring coverage reviews.
• Create technical documentation, runbooks, architecture diagrams, troubleshooting guides, and operational procedures.
• Mentor junior engineers and provide technical leadership for observability initiatives.

Required Technical Skills

• 5–8+ years of overall IT experience with significant experience in application/infrastructure monitoring or observability.
• 3–5+ years of hands-on Dynatrace experience in enterprise environments.
• Strong knowledge of:
• Dynatrace OneAgent and ActiveGate
• Application Performance Monitoring (APM)
• Infrastructure Monitoring
• Distributed Tracing
• Real User Monitoring (RUM)
• Synthetic Monitoring
• Log Monitoring and Analytics
• Metrics, traces, logs, and events
• Davis AI and automated root-cause analysis
• Dashboards, SLOs, alerting, and anomaly detection
• Dynatrace APIs and automation
• Experience monitoring Java/JVM, .NET, web applications, APIs, microservices, and databases.
• Experience with Kubernetes, Docker, OpenShift, or other container platforms.
• Working knowledge of at least one major cloud platform: AWS, Microsoft Azure, or Google Cloud Platform.
• Strong understanding of application architecture, HTTP/HTTPS, REST APIs, networking, operating systems, and middleware.
• Experience with Linux and Windows environments.
• Scripting/automation experience using Python, PowerShell, Bash, Ansible, Terraform, or similar technologies.
• Experience integrating monitoring platforms with ITSM, incident management, and DevOps tools.
• Strong analytical and production troubleshooting skills.

Preferred Skills

• Experience with Dynatrace Grail, DQL (Dynatrace Query Language), OpenPipeline, and the latest Dynatrace platform capabilities.
• Knowledge of OpenTelemetry (OTel) and modern telemetry standards.
• Experience implementing observability for large-scale Kubernetes and cloud-native environments.
• Familiarity with SRE practices, including SLIs, SLOs, error budgets, and observability-driven incident management.
• Knowledge of additional monitoring platforms such as Splunk, AppDynamics, Datadog, New Relic, Grafana, Prometheus, or ELK.
• Experience with infrastructure-as-code and configuration-as-code approaches.
• Dynatrace certifications are preferred.

Professional Skills

• Strong problem-solving and root-cause analysis capabilities.
• Ability to troubleshoot complex application and infrastructure performance issues independently.
• Strong written and verbal communication skills.
• Ability to work effectively with application owners, developers, SREs, infrastructure teams, and senior stakeholders.
• Ability to translate business and operational requirements into observability solutions.
• Experience working in enterprise production environments with incident, problem, and change-management processes.
• Ability to mentor engineers and drive technical standards across teams.

Education & Certification

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent professional experience.
• Dynatrace Associate/Professional-level certification is desirable.
• Cloud, Kubernetes, ITIL, SRE, or DevOps certifications are advantageous.

Experience Level

Senior Engineer

• Overall Experience: 5–8+ years
• Dynatrace/Observability Experience: 3–5+ years
• Expected proficiency: Advanced hands-on implementation, administration, troubleshooting, automation, and solution design

Very strong infra engineer to administer Linux based VMs (and few Windows VMs as well).

Must have strong knowledge and hands-on on docker, Kubernetes

Must be good at monitoring (AppDynamics, Prometheus, Grafana) and logging (Splunk)

Develop automation scripts using Shell and Python. Must have good knowledge in Ansible.

Should be good at optimize/finetune server configurations.

 Should be good in troubleshoot issues and fix them.

Primary Skills: Linux Administration, Production Support

Secondary Skills: Oracle SQL, Splunk, Grafana, AppDynamics, Cloud (OCP/AWS/Azure/GCP), Incident Management, AI/Automation.

Device42 Administrator

We are looking for an experienced Device42 Administrator with strong expertise in Enterprise CMDB, Infrastructure Discovery, Asset Management, Application Dependency Mapping, and Cloud/On-Premises environments.

Role: Device42 Administrator

Experience: 8–12 Years

Location: Kolkata / Chennai / Hyderabad / Pune / Delhi

Work Mode: Onsite

Contract: 6 Months

Budget: ₹1.5–2 LPM Max

Openings: 5

Key Skills Required:

• Strong hands-on experience in Device42 Administration

• Enterprise CMDB & Infrastructure Discovery

• Device42 Auto-Discovery

• CMDB & Asset Management

• Application Dependency Mapping

• On-Premises & Cloud Infrastructure Discovery

• Device42 Monitoring Rules & Alerts

• ServiceNow CMDB Integration

• APM / Network / Infrastructure Monitoring integrations

• Reporting, Dashboards & Data Governance

• Backup, Security & Compliance

Good to Have:

• ServiceNow Configuration Management & CMDB

• ITIL v4 Foundation

• Incident / Problem / Change Management

• Enterprise ITSM & Monitoring integrations

Qualification:

Bachelor's degree in Computer Science / IT / Engineering or related field.

We are looking for an Application Support Engineer with experience in Linux/Unix, Windows administration, application monitoring, and production support. The candidate should be skilled in incident management, troubleshooting, and monitoring tools such as Splunk, Grafana, and AppDynamics.

Responsibilities

• Provide application and production support, ensuring system availability and stability.
• Troubleshoot application, server, and infrastructure issues across Linux/Unix and Windows environments.
• Monitor application performance using Splunk, Grafana, and AppDynamics.
• Manage incidents, service requests, and changes through ServiceNow.
• Perform root cause analysis and coordinate with relevant teams to resolve issues.
• Ensure SLA compliance and minimize service disruptions.

Required Skills

• Application Support / Production Support
• Linux/Unix and Windows
• Monitoring tools: Splunk, Grafana, AppDynamics
• ITSM tool: ServiceNow
• Incident, problem, and change management
• Strong troubleshooting and communication skills