Dynamics 365 CRM Developer

Contract: 6 months, with potential extension based on project needs and performance

Location: Bengaluru or Chennai, India

Work Mode: Hybrid from Infosys office from day one

Role Summary:

We are seeking a Senior Dynamics 365 CRM Developer / Technical Lead to design, build, integrate, and support Microsoft Dynamics 365 Customer Engagement solutions. The role includes hands-on development, technical leadership, support issue resolution, and mentoring junior developers in an Agile delivery environment.

Click to apply: https://forms.gle/iDRf1PaDyReoxisCA

Key Responsibilities:

- Develop and customize Microsoft Dynamics 365 CE Online solutions across Sales, Service, and Marketing modules.

- Build and maintain plugins, workflows, business process flows, Power Automate flows, and Dataverse customizations.

- Develop integrations using Azure Functions, Web API, REST APIs, JavaScript, C#/.NET, and SQL.

- Configure Dataverse security roles, data models, forms, views, business rules, and solution components.

- Use Azure DevOps for work tracking, source control, build/release processes, and delivery coordination.

- Troubleshoot CRM support issues, coordinate timely closure, and identify recurring problems for long-term fixes or cost optimization.

- Review code, guide junior developers, and ensure solutions follow agreed architecture, quality, and security standards.

- Participate in Agile/Scrum ceremonies, estimation, sprint planning, and delivery reporting.

Required Skills and Experience:

- 6+ years of hands-on experience, or equivalent practical expertise, in Microsoft Dynamics CRM / Dynamics 365 CE development.

- Strong experience with Dynamics 365 CE Online, Dataverse, plugins, workflows, Power Automate, C#/.NET, SQL, Web API, REST APIs, and Azure Functions.

- Experience with JavaScript-based CRM customizations and CRUD operations through Web API calls.

Professional & Technical Skills: 

- Must To Have Skills: Proficiency in Microsoft Dynamics 365 Commerce Technical.

- Strong understanding of application development methodologies.

- Experience with integration of Microsoft Dynamics 365 with other systems.

- Ability to troubleshoot and resolve application issues effectively.

- Familiarity with user interface design principles and best practices.

Additional Information: 

- The candidate should have minimum 3 years of experience in Microsoft Dynamics 365 Commerce Technical.

Key Responsibilities:

• Develop and maintain Power Apps (Canvas and Model-Driven) and Power Automate flows based on business needs.
• Collaborate with internal teams to design and implement low-code/no-code solutions and custom components.
• Assist in testing, debugging, and deploying solutions across environments.
• Provide technical support and mentorship to junior team members.
• Ensure solutions align with business goals and best practices.

Required Skills:

• Strong hands-on experience with Microsoft Power Platform, including:
• Power Apps (Canvas & Model-Driven)
• Power Automate
• Dynamics 365
• Working knowledge of:
• Power FX
• CDS/Dataverse
• Integration with SharePoint or third-party systems
• Good understanding of Software Development Lifecycle (SDLC).
• Onsite role at Kalyani Nagar, Pune

Role & Responsibilities:

• Strong Microsoft Dynamics CRM product experience, ideally with CRM 2016 or 365.
• Have been involved in the delivery of at least five Microsoft Dynamics CRM projects.
• 4+ Years of custom development experience in Microsoft Dynamics CRM/365.
• 3+ Years of experience in .NET, C#, ASP.NET & JavaScript programming.
• Proven experience in consulting on software products, business analysis &requirements gathering.
• Proficiency in developing plug-in & workflow assemblies.
• Experienced in developing .NET web services & web API applications.
• Understanding of SQL Server 2016. Able to customize CRM forms, views, workflows, business rules, charts, & dashboards.
• Knowledge of CRM usage in Browsers, Outlook, Tablet & Mobile Applications.
• Knowledge of Power Automate and Azure is a plus but not mandatory.
• Hands on experience with Team Foundation Server. Responsibility :
• Implementing & extending Dynamics CRM software & inspiring its use within the business environment, advising on best practices to ensure its features are utilized to their fullest.

Role: D365 CE / CRM Developer

Experience: 3-7 years

Location: Hyderabad (Initially remote)

You will need to:

• Configure and customize Dynamics 365.
• Have a strong understanding on one of these 3 areas Sales, Service, Marketing & Field Service.
• Possess strong know how on the Microsoft Biz apps data model to perform end to end architectural design and review.
• Pose an in-depth understanding of the Dynamics capabilities to fit business logic inside Dynamics 365 in a seamless way to attain customer requirement with no adverse impact.
• Be a good coder and a reviewer to ensure the customization code quality is at the highest level possible and comply to the Organization standard.
• Be a hands-on coder to build POC on-the-fly and should be able to present to the customers.
• Be responsible for building custom applications, modifications, integrations, data conversion routines and custom reports.
• Provide technical support for project life cycle.

You must have:

• 3-7 years of experience in design, development, and delivery across the Dynamics 365 CRM landscape.
• Proficiency in developing, customizing, integrating, deploying, and supporting multi-channel Dynamics 365 CRM systems.
• Experience with the use of the Dynamics 365 CRM SDK.
• Absolute know-how of Microsoft Dynamics 365 CE Platform, its capability, its data model, security/ access control, web services and other integration approach.
• Strong knowledge on Canvas Model Driven Apps and common data service (CDS).
• Strong .NET framework and C# development experience including CRM API, REST and SOAP.
• Hands on experience in server-side coding, workflows, Java scripts & plugins.
• Strong designing skills around HTMS, CSS etc.
• Strong experience on SQL Server database, Integration services & reporting services.
• Knowledge on leveraging cloud infrastructure

You may have:

• Knowledge of Power Platform usage is a big plus with experience on Power Apps & Power Automate.
• Strong experience on ADO.NET, ASP.NET, WCF & Workflow foundation.
• Strong knowledge on Model Driven Apps and common data service (CDS).
• Knowledge on Data Volume metric analysis, database tuning, detecting bottleneck will be a plus.

Desired qualifications and skills:

• Graduate Degree (B.E/ B.Tech, BCA)
• Microsoft certification for Dynamics 365 CRM would be an added advantage.
• Excellent business communication skills with effective presentation and demonstration skills.
• Should have a strong learning orientation with regards to new technologies and implementing them.
• Should be a self-starter and initiative taker.
• Should possess strong analytical skills and be detail oriented