Design Architect

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Responsible for identifying new business opportunities, building client relationships, and increasing company revenue. The role focuses on lead generation, client acquisition, and expanding the company’s market presence.

Key Responsibilities:

• Identify and develop new business opportunities through calls, meetings, and networking
• Generate leads and convert them into long-term clients
• Meet potential clients to present company services or products
• Maintain strong relationships with existing customers
• Achieve monthly and quarterly sales targets
• Prepare proposals, quotations, and business presentations
• Conduct market research and analyze competitor activities
• Coordinate with internal teams for successful service delivery
• Maintain sales reports, pipeline data, and CRM updates

NOTE

ONLY COIMBATORE CANDIDATES.

About the job:

Job Title: QA Lead

Location: Teynampet, Chennai

Job Type: Full-time

Experience Level: 8+ Years

Company: Gigadesk Technologies Pvt. Ltd. [Greatify]

Website: www.greatify.ai

Company Description:

At Greatify.ai, we lead the transformation of educational institutions with state-of-the-art AI-driven solutions. Serving 100+ institutions globally, our mission is to unlock their full potential by enhancing learning experiences and streamlining operations. Join us to empower the future of education with innovative technology.

Job Description:

We are looking for a QA Lead to own and drive the quality strategy across our product suite. This role combines hands-on automation expertise with team leadership, process ownership, and cross-functional collaboration.

As a QA Lead, you will define testing standards, guide the QA team, ensure high test coverage across web and mobile platforms, and act as the quality gatekeeper for all releases.

Key Responsibilities:

● Leadership & Ownership

• Lead and mentor the QA team, including automation and manual testers
• Define QA strategy, test plans, and quality benchmarks across products
• Own release quality and provide go/no-go decisions for deployments
• Collaborate closely with Engineering, Product, and DevOps teams

● Automation & Testing

• Oversee and contribute to automation using Playwright (Python) for web applications
• Guide mobile automation efforts using Appium (iOS & Android)
• Ensure comprehensive functional, regression, integration, and smoke test coverage
• Review automation code for scalability, maintainability, and best practices

● Process & Quality Improvement

• Establish and improve QA processes, documentation, and reporting
• Drive shift-left testing and early defect detection
• Ensure API testing coverage and support performance/load testing initiatives
• Track QA metrics, defect trends, and release health

● Stakeholder Collaboration

• Work with Product Managers to understand requirements and define acceptance criteria
• Communicate quality risks, timelines, and test results clearly to stakeholders
• Act as the single point of accountability for QA deliverables

Skills & Qualifications:

● Required Skills

• Strong experience in QA leadership or senior QA roles
• Proficiency in Python-based test automation
• Hands-on experience with Playwright for web automation
• Experience with Appium for mobile automation
• Strong understanding of REST API testing (Postman / automation scripts)
• Experience integrating tests into CI/CD pipelines (GitLab CI, Jenkins, etc.)
• Solid understanding of SDLC, STLC, and Agile methodologies

● Good to Have

• Exposure to performance/load testing tools (Locust, JMeter, k6)
• Experience in EdTech or large-scale transactional systems
• Knowledge of cloud-based environments and release workflows.

Data Engineer + Integration engineer + Support specialistExp – 5-8 years

Necessary Skills:· SQL & Python / PySpark

· AWS Services: Glue, Appflow, Redshift

· Data warehousing

· Data modelling

Job Description:· Experience of implementing and delivering data solutions and pipelines on AWS Cloud Platform. Design/ implement, and maintain the data architecture for all AWS data services

· A strong understanding of data modelling, data structures, databases (Redshift), and ETL processes

· Work with stakeholders to identify business needs and requirements for data-related projects

Strong SQL and/or Python or PySpark knowledge

· Creating data models that can be used to extract information from various sources & store it in a usable format

· Optimize data models for performance and efficiency

· Write SQL queries to support data analysis and reporting

· Monitor and troubleshoot data pipelines

· Collaborate with software engineers to design and implement data-driven features

· Perform root cause analysis on data issues

· Maintain documentation of the data architecture and ETL processes

· Identifying opportunities to improve performance by improving database structure or indexing methods

· Maintaining existing applications by updating existing code or adding new features to meet new requirements

· Designing and implementing security measures to protect data from unauthorized access or misuse

· Recommending infrastructure changes to improve capacity or performance

Experience in Process industry

Data Engineer + Integration engineer + Support specialistExp – 3-5 years

Necessary Skills:· SQL & Python / PySpark

· AWS Services: Glue, Appflow, Redshift

· Data warehousing basics

· Data modelling basics

Job Description:· Experience of implementing and delivering data solutions and pipelines on AWS Cloud Platform.

· A strong understanding of data modelling, data structures, databases (Redshift)

Strong SQL and/or Python or PySpark knowledge

· Design and implement ETL processes to load data into the data warehouse

· Creating data models that can be used to extract information from various sources & store it in a usable format

· Optimize data models for performance and efficiency

· Write SQL queries to support data analysis and reporting

· Collaborate with team to design and implement data-driven features

· Monitor and troubleshoot data pipelines

· Perform root cause analysis on data issues

· Maintain documentation of the data architecture and ETL processes

· Maintaining existing applications by updating existing code or adding new features to meet new requirements

· Designing and implementing security measures to protect data from unauthorized access or misuse

· Identifying opportunities to improve performance by improving database structure or indexing methods

· Designing and implementing security measures to protect data from unauthorized access or misuse

· Recommending infrastructure changes to improve capacity or performance

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

Position: Technical Architect

Location: Hyderabad

 Experience: 6+ years

Job Summary:

We are looking for an experienced Technical Architect with a strong background in Python, Node.js, and React to lead the design and development of complex and scalable software solutions. The ideal candidate will possess exceptional technical skills, a deep understanding of software architecture principles, and a proven track record of successfully delivering high-quality projects. You should be capable of leading a cross-functional team that's responsible for the full software development life cycle, from conception to deployment with Agile methodologies.

Responsibilities:

●       Lead the design, development, and deployment of software solutions, ensuring architectural integrity and high performance.

●       Collaborate with cross-functional teams, including developers, designers, and product managers, to define technical requirements and create effective solutions.

●       Provide technical guidance and mentorship to development teams, ensuring best practices and coding standards are followed.

●       Evaluate and recommend appropriate technologies, frameworks, and tools to achieve project goals.

●       Drive continuous improvement by staying updated with industry trends, emerging technologies, and best practices.

●       Conduct code reviews, identify areas of improvement, and promote a culture of excellence in software development.

●       Participate in architectural discussions, making strategic decisions and aligning technical solutions with business objectives.

●       Troubleshoot and resolve complex technical issues, ensuring optimal performance and reliability of software applications.

●       Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.

●       Define and enforce architectural patterns, ensuring scalability, security, and maintainability of systems.

●       Lead efforts to refactor and optimize existing codebase, enhancing performance and maintainability.

Qualifications:

●       Bachelor's degree in Computer Science, Software Engineering, or a related field. Master's degree is a plus.

●       Minimum of 8 years of experience in software development with a focus on Python, Node.js, and React.

●       Proven experience as a Technical Architect, leading the design and development of complex software systems.

●       Strong expertise in software architecture principles, design patterns, and best practices.

●       Extensive hands-on experience with Python, Node.js, and React, including designing and implementing scalable applications.

●       Solid understanding of microservices architecture, RESTful APIs, and cloud technologies (AWS, GCP, or Azure).

●       Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

●       Should create automation test cases and unit test cases (optional)

●       Proficiency in database design, optimization, and data modeling.

●       Experience with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes).

●       Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

●       Strong communication skills, both written and verbal, with the ability to effectively interact with cross-functional teams.

●       Prior experience in mentoring and coaching development teams.

●       Strong leadership qualities with a passion for technology innovation.

●        have experience in using Linux-based development environments using GitHub and CI/CD

●       Atlassian stack (JIRA/Confluence)

Key Responsibilities

•  Build, iterate, and enhance mobile applications on Android.

•  Continue to evaluate innovative approaches on Android and present new ideas to improve our offering on Android and other mobile platforms.

•  Ensures that code developed is easy to test, easy to understand, extensible and meets the quality guidelines of the business unit.

•  Partner closely with the design team to create an intuitively easy to use application for our users.

•  Bring new features in the course taking experience to the Android platform.

•  Optimize the existing code for ease of use and performance and improve quality.

•  Continue to improve the development process. Evaluate and implement new tools as needed.

•  Lead and Contribute to a team culture that values quality while fostering initiatives and innovation.

• Knowledge of the common application/web security and OWASP vulnerabilities.

•  Knowledge of the encryption algorithms to protect sensitive information.

• Knowledge of PII, PCI, HIPPA, and GDPR compliance and how to implement.

• Understanding of security breaches of data-in-transit and data-at-rest and knowledge in implementation for both.

• Knowledge/Aware of finding the vulnerabilities of the third-party components/libraries used in the application and remediating vulnerabilities.

• Integrate with multiple devices & printers

Required skillset:

 Java, Android SDK, Rest API, SQLLite, Json, Enterprise mobility management (EMM) and EMV, POS application in Android(preferably version 4.4 Kitkat and API level 19 and above) 

Good to have:

 Play store deployment, push notifications, Web services, Android Location Services, Google Maps API, GIT

 Desired Competencies:

 Problem Solving Approach, Analytically strong, Time Management skills, Passionate to learn new technologies and working in an agile environment.

Software Developer (B.Tech, Linux+CPP+ROS)

Job Description:

1. Design, implement and deliver custom solutions using the current robotics framework.
2. Bug fixing and improving of current application framework.
3. Design and implement tools to facilitate application development and testing.
4. Work with team members in deployment and field testing.

Requirements:

1. Bachelor Degree / Masters in Engineering (ECE and CSE preferred)
2. Work experience of 3 to 10 years in software programming.
3. Full understanding of software engineering.
4. Proficiency in C/C++ and Python programming for Linux based systems.
5. Basic Knowledge of Robot Operating System(ROS) is mandatory.
6. Good understanding of the algorithms and control loops.
7. Able to use tools to manage source code, preferably Git / GitHub.
8. Knowledge of video streaming from edge devices is a plus.

Perks and Benefits for the employees

• Paid Leaves  (12CL+12SL+12 public holidays )
• career development
• Health insurance
• Work life balance
• Employee recognition and reward programs
• Flexible work hours
• Five working days.
• Remote job for now

ESSENTIAL SKILLS: